Chapter 7

Report
7
Chapter
Managing
Human
Resources
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Learning Outcomes
After studying this chapter, you will be able to:
• Describe the key components of the human
resource management process and the
important influences on that process.
• Discuss the tasks associated with identifying
and selecting competent employees.
• Explain how employees are provided with
needed skills and knowledge.
And …
•
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Learning Outcomes (cont.)
• Describe strategies for retaining competent,
high-performing employees.
• Discuss contemporary issues in managing
human resources.
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Human Resource Management
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HRM Process and Influences
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The Legal Environment
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Affirmative Action
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Differences in HRM Laws
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Identifying and Selecting Employees
Phase 1 of the HRM
process involves:
1. Employment
planning
2. Recruitment and
downsizing
3. Candidate selection
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Conducting Employee Assessments
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Determining Future Employee Needs
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Recruiting Applicants
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Handling Layoffs
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Selecting Job Applicants
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Reliability and Validity
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Selection Devices: Tests and
Interviews
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Effective Interviewing Techniques
A Container Store
recruiting manager
leads a job candidate
in a role-playing
exercise as part of
the interview.
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“Closing the Deal”
Remember: It’s just as important to retain good
people as it is to hire them in the first place.
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Providing Skills and Knowledge
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Employee Training Methods
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Retaining Competent Employees
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Addressing Poor Performance
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Determining Pay Levels
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Contemporary Issues
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Workplace Diversity
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Sexual Harassment
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Workplace Spirituality
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Controlling HR Costs
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Career Module
Building Your
Career
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Building Your Career
A career is a sequence of
work positions held by a
person during his or her
lifetime.
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Career Development Today
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How Can I Have a Successful Career?
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Be Proactive
• Identify tomorrow’s job opportunities.
• Manage your own career.
• Develop your interpersonal skills, especially
verbal communication.
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Take Action
•
•
•
•
•
•
Work harder and smarter.
Stay up to date.
Make learning a lifetime commitment.
Keep networking.
Increase your visibility.
Seek a mentor.
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Leverage Your Competitive Advantage
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