Simplify printing tx

Report
Why You Should Consider Upgrading
to Simplify Printing TX
When Mobile Matters
Tricerat, Inc. 2014. All rights reserved.
Introductions
Justin Herron
Inside Sales Representative
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Ian Anderson
Quality Assurance Engineer
Tricerat, Inc. 2014. All rights reserved.
Today’s Agenda
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Evolution of Tricerat’s Print Solutions
New IT Challenges
Make IT Simple
What Is Simplify Printing TX?
Product Requirements/Fit
Improve Your User Experience
Roadmap
Q&A
Tricerat, Inc. 2014. All rights reserved.
Evolution of Tricerat’s Print Solutions
ScrewDrivers®
• Simplifies printing in Citrix, Remote Desktop,
and Virtual Desktop simple
• Removes the need to manage printer drivers
Simplify Printing®
ScrewDrivers technology, plus:
• Enterprise features,
• Ability to work with print servers
Simplify Printing TX®
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ScrewDrivers and
Simplify Printing, plus:
• Allows mobile workers
to print in remote
locations
• Now includes mobile
device support.
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IT Challenges in Adapting to
a Mobile Environment
• Coping with emerging technologies,
including mobile devices
• Varying device types & BYOD
• Scalability of IT systems
• Thin budgets
• Even thinner resources usually wearing
multiple hats
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Make IT Simple
• Let’s improve the lives of administrators!
• We focus on simplicity and power for the
administrator experience
• That power translates into simplicity for the
user experience
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Supporting Printing is Tough
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Infinite combinations
– Dozens of printer brands, thousands of models
– Printer Drivers are problematic, hard to distribute and keep up to date
– Numerous client devices and platforms
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Powerful new environments lead to complexity
– BYOD headaches
– Remote printing issues
– Mobile printing compatibility (AirPrint, etc)
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Current solutions are incomplete
– Dealing with multiple vendors
– Each solution has no knowledge of the others
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Users are confused and can’t get their job done
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Help Desk and IT Admins are overloaded and can’t address all the needs
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Simplify Printing TX to the Rescue!
• Get the right printers to the right people
– Discover printers based on location
– Print from a guest network to the corporate printers
– Find a nearby printer to use from my Windows device, and set it
up without having to download drivers
• Print from mobile devices
– Print from an iOS device to a non-AirPrint printer
– Restrict AirPrint to specific client devices
• Print remotely (remote locations and/or remote apps)
– While using Citrix Receiver on my iPad at home, print to a home printer
– While using Citrix Receiver from a Thin Client, print to locally attached
USB printer
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Users can easily find and use any printer
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Uses the mechanics of social networking
– Subscribe to printers that you need to access
– Friend other users with whom you want to share printers or print jobs
– Location-aware for intelligent printer selection and discovery
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A single, easy to use App
– Identify printers in our App, but still Print from the business App
– Available on all major platforms
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Seamless User Experience
– Subscribe to a printer once, and it will be available to all of your devices/apps
– SPTX handles all of the printer setup and driver management in the background
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The admins are in control…
but users have the power of self-service
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Force (assign) printer subscriptions to users
– By location, name, type, etc..
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Configure security on the printers to restrict access
– Name, Group membership, etc…
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Printer driver management
– Use ScrewDrivers® technology to ease driver management
– Central printer driver database
– Cloud printer driver database
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Print Paths
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Windows Agent to another Windows Agent Printer
Windows Agent to Print Server Agent Printer
iOS Agent Airprinting to Windows Agent Printer
iOS Agent Airprinting to Print Server Agent Printer
iOS Agent Airprinting to Mac Agent Printer
Windows Agent logging into Citrix Server with Windows Agent installed, printing to printer local to
original Windows Agent
Windows Agent logging into Citrix Server with Windows Agent installed, printing to Print Server Agent
printer
Windows Agent logging into Terminal Server with Windows Agent installed, printing to printer local to
original Windows Agent
Windows Agent logging into Terminal Server with Windows Agent installed, printing to Print Server
Agent printer
Windows Agent printing to iOS Agent discovered bonjour printer, with iOS agent open and online
Windows Agent printing to iOS Agent discovered bonjour printer, with iOS agent closed (push
notification test)
Thin Client Agent logging into Citrix Server with Windows Agent Installed, printing to USB printer
connected to Thin Client
Mac Agent printing via AirPrint to Print Server Agent Printer
Mac Agent printing via AirPrint to Windows Agent printer
Windows Agent printing to Mac Agent printer
…
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Virtualizing and Securing AirPrint
• AirPrint uses an open broadcast on the
local subnet – meaning anyone can see
and access the printer
• AirPrint is not supported by a large
number of printers
• Solution – Tricerat’s Patent Pending
“Virtual” AirPrint w/Directed Multicast
technology
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Demo
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Requirements - Client
• Simplify Printing TX Agent available for
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32 or 64 bit
iOS 5 and later
Android (coming soon)
Mac OS X
Windows XP SP2, Vista, 7, 8
Windows Server 2003, 2008, 2012
Citrix XenDesktop/XenApp
Microsoft Remote Desktop Services
VMware View
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Requirements - Print Server
• Simplify Printing TX Print Server Agent
available for
– 32 or 64 bit
– Windows XP SP2, Vista, 7, 8
– Windows Server 2003, 2008, 2012
• Runs as a service
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Requirements - Server
• Requires 1 Simplify Printing TX Server per
environment
• Available for (64bit only)
– Windows 2003x64, Windows 2008 R2 SP1,
Windows 2012x64
• Requires “Central Store” which is a MongoDB
instance (can be on a separate server)
• Admin UI requires IIS (can be on a separate
server)
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I know what you’re thinking…
“Sounds great, why not just
let my users figure it out
with workarounds?”
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Mobility is upon us
• User workaround could be costly…
especially considering security risks
• Stay ahead of the curve
• Gain value by fixing other printing related
issues in your environment at the same
time
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Determining a Product Fit
• Do you still see issues with
printing in Citrix?
• Do you have a mixed
environment (Citrix + Vmware,
etc)?
• Are your users accessing Citrix
from a tablet? While on the
road?
• Are you allowing, explicitly or
not, BYOD?
• Would it make sense for your
users to have a single
ubiquitous solution to printing?
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Improve your User Experience
• Give users what they
want
• Self service app
– Let the users have
their way
• Support mobile printing
before it’s mainstream
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Next Steps
• Download Simplify Printing TX and give it a try
• Stay in touch with your rep at Tricerat
• http://www.tricerat.com/
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QUESTIONS?
Contact Us:
United States/Canada:
Toll-Free: (800) 582-5167
Europe:
+44 (0) 1582 638800
Email:
[email protected]
Tricerat, Inc. 2014. All rights reserved.
APAC:
+61 (02) 8916 6255

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