Brett Patterson - Director of Airside Operations

Report
Measuring Airport
Safety
Brett Patterson
Director Airside Operations
15 May 2014
Presentation Outline
• The Airport Operator’s Challenges
• Safety Performance Measures
• Benchmarking
• Summary
The Airport Operator’s
Challenges
The Airport
AIRPORT OPERATOR
AIRLINES
Garbage Haulers
Contractors
Baggage Container Providers
Aircraft Washers
ANSP
Police
Ground Handlers
Flight Kitchens/Catering
Aircraft Fuelers
Suppliers
GSE Fuelers
Ambulance
AIRCRAFT MAINTENANCE
Airside Security Escorts
Structural Fire Fighters
In-flight Entertainment
Cargo Handlers
Regulator
Challenges
• Data Sharing/Disclosure
– Multiple Organizations, known and
unknown
– Confidentiality
• Data quality
– Timely
– Accurate
– Comprehensive
• Training All Organizations and Workers
Safety Performance
Measures
Source:
ACI Recommended Practice: Airport Safety
Performance Measurement –
The Use of Safety Key Performance Indicators
[Draft March/2014]
Safety Measures
• Principles
• Key Indicators:
– Runway
– Maneuvering Area
– Aprons
– Wildlife Management
– Safety Management Systems
• Safety Culture
Principles of Performance Measures
•
•
•
•
Influenced by airport size/complexity
Lagging, Leading and Linked
Accessible and Verifiable Data
Aid to management
– Development of proactive safety controls
– Early warning
Key Indicators - Runway
Lagging
• Incursions
• Excursions
• FOD Incidents
• Incidents/
Accidents
Leading
• Inspections
• FOD Retrieved
• Program Audits/
Assessments
• Runway Safety
Team
Key Indicators - Runway
Leading
• Surface Friction
Tests and
Maintenance
• ARFF Response
Tests
• Runway Safety
Training
Key Indicators – Maneuvering Area
Lagging
• Taxiway
Incursions
• Taxiway
Excursions
• FOD Incidents
• Incidents/
Accidents
Leading
• Inspections
• FOD Retrieved
• Program Audits/
Assessments
• Maneuvering
Area Safety
Training
Key Indicators - Apron
Lagging
• Ground Damage
– Aircraft
– Equipment
• Injuries
• Hazmat Spills
• FOD Incidents
Leading
• Inspections
• Program Audits/
Assessments
• Apron Safety
Training
Key Indicators - Wildlife
Lagging
• Strikes
• Average Mass
per Strike*
• Total Mass
Struck*
* Not referenced in ACI Handbook
Leading
• Patrols/
Inspections
• Interventions
• Monitoring
Surveys
• Program Audits/
Assessments
Key Indicators - SMS
Lagging
Leading
• # of Reports
Received
• # of Persons
Submitting
Reports
Key Indicators - SMS
Leading
• On-time Closure
of Corrective
Action Plans
• On-time Hazard
Report Response
Audits and Assessments
• Internal
• External
• ACI Airport Excellence Program APEX
Safety Performance:
Culture
Safety Culture
“… organizational, managerial and human
factors … are the prime causes of accidents
in high-reliability industries.”
[Weick, K., Sutcliffe, K., Obstfeld, D., 1999. Organizing for reliability:
processes for collective mindfulness.]
Safety Culture
Key Indicators:
•
•
•
•
•
•
•
•
Senior management commitment
Management visibility
Worker Involvement (engagement)
Communication
Pressure for production
Training
Housekeeping
Job Satisfaction
Measuring Safety Culture
The “Safety Climate Survey”
– best practice
– leading indicator
Key Attributes
– Periodic
– Repeatable
– Assess attitudes and perceptions
Benchmarking
Notes on Benchmarking
• No two airports have identical risk
profiles
• A means to:
– identify potential safety issues
– assess progress on initiatives
• Benchmarking ≠ Marketing
• ACI leading development of a database
Summary
• Yes, airport safety performance can be
measured and Airport Operators are
taking a leadership role in doing so.
• Measuring airport safety performance
requires the collaboration, cooperation
and engagement of all airport service
providers [including regulators].
Brett
Patterson
Director Airside Operations
DIRECT
EMAIL
604.276.6141
[email protected]
WEBSITE yvr.ca
FACEBOOK
Vancouver International
Airport
TWITTER
BLOG
@yvrairport
yvr.ca/blog

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