Intent to Raise Questions presentation

Report
INTENT TO RAISE
QUESTIONS
October 28, 2014
JANET PINKLEY: PRINTING IN THE LIBRARY
Library faculty are the front line support for
student printing issues. When will service
level agreement be revisited, what steps are
being taken to include tier one service
providers and how are students able to
participate in these discussions and provide
feedback?
RESPONSE: MICHAEL BERMAN,VP T&C
 Support for campus printing is a shared responsibility, with Finance & Administration
managing the planning and purchase of printers, the policies for managing the card
systems, and the budget, while Technology & Communication provides technical
support, trouble-shooting, and systems integration support for the systems. It was in
this context that the November 2010 agreement was created.
 After consulting with my counterpart Vice President Ysabel Trinidad, we agree that
it’s a good time to revisit this agreement and try to come up with a better
environment that will be more satisfying for students and less of a burden for library
staff and librarians. It’s our recommendation that we put together a small, short-term
task force with representation from T&C, F&A, and the Library, plus a few students,
to make recommendations based on balancing the following priorities: 1) providing a
good service for students; 2) minimizing the support burden on staff and faculty; 3)
continuing to operate in a cost-neutral manner; and 4) striving to operate with
minimal environmental impact. If this recommendation is acceptable to the Library,
we can identify membership and get the task force to start working this semester.
RESPONSE (CONT’D)
 In the meantime, Technology & Communications had already begun an
initiative, after consultation with the Library, to provide help-desk support
in situ – at the reference desk – during prime-time hours. Student worker
funding within T&C was reallocated to hire two student workers to cover
the main reading room for 30 hours a week. This student workers will be
trained and supported by IT staff so that they can help improve the printing
environment for the students. We are working on recruiting an additional
student with the goal of providing 30-40 hours of coverage every week. We
are well aware that the Library is open for more hours; if the service is
successful, we intend to look for resources to extend the hours in the
future.
 We look forward to continuing to partner with our colleagues in the
Library for the mutual benefit of our students.
SIMONE ALOISIO: FORMAL REPORT ON
UNIVERSITY HIRING
Can senate exec put together a more
formalized request of the number of net
faculty, administers, and staff for the entire
university, and make that available to the
senate?
PROVOST GAYLE HUTCHINSON
Yes, this information can be obtained and
reported yearly to senate. I will work with
the Senate Chair to get this information via
FTEs.
BRITTNEE VELDMAN:
COST OF PARKING SPACES
The President’s statement of $8,000 per stall
seemed very expensive, where does that
number come from?
RAY PORRAS,
DIRECTOR OF TRANSPORTATION AND
PARKING SERVICES
The cost per space in a parking structure is $8,000
as stated by the President. Sometimes they run as
high as $10,000 per space. The costs of a regular
parking space is $2,500 per space. These estimates
are always provided by contractors who build
parking structures and/or surface parking.
JESSE ELLIOT: SIGNAGE FOR VISITORS
Can there be a sign or campus map where visitors
can see where to park when they arrive on
campus?
RAY PORRAS, (AGAIN)
The campus is just completing an exterior way-
finding master plan effort that includes developing
strategies for campus maps and signage that will
identify buildings, major exterior spaces and
parking. It also identifies an information kiosk that
is proposed for out on University Drive near Lewis
Road. This will be an unmanned kiosk that will
provide information for people coming to campus,
and it might eventually include digital maps.

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