AmerisourceBergen Corporation

Report
Customer Panel
Moderated by John Michelsen
Chief Technology Officer
February 4, 2014
CA Confidential; provided under NDA. © 2014 CA. All rights reserved.
2014 Industry Analyst Symposium | 1
Collaborating for Success with CA Technologies
Dan Herbert, Director, Governance
and Tools Administration
AmerisourceBergen Corporation
Mark Satterfield, VP, Delivery Operations,
Governance, and Security
AutoTrader Group
Sven Gerjets, SVP, Information Technology
DIRECTV
Gary V. Lorenz, SVP, Chief Information
Security Officer (CISO)
Union Bank
2 | 2014 Industry Analyst Symposium
CA Confidential; provided under NDA. © 2014 CA. All rights reserved.
AmerisourceBergen Corporation
Dan Herbert, Director, Governance and Tools Administration
CORPORATE OVERVIEW
 AmerisourceBergen Corporation is one of the world's largest
pharmaceutical services companies serving global markets
with a focus on the pharmaceutical supply chain. The
Company provides drug distribution and related services
designed to reduce costs and improve patient outcomes. In
the US, we handle about 20% of all of the pharmaceuticals
sold and distributed throughout the country.
 Enterprise IT Services governs IT strategy, portfolio, resources,
processes with focus on ITIL principles
 Distinct accountability for tool administration, governance,
process management from PMO/Project Management for
tighter controls/audit
3 | 2014 Industry Analyst Symposium
CA Confidential; provided under NDA. © 2014 CA. All rights reserved.
AmerisourceBergen Corporation
Dan Herbert, Director, Governance and Tools Administration
CA TECHNOLOGIES SOLUTIONS
CA Clarity PPM, SAP SED (CA APM), and others
Business Value (specific to Clarity PPM)
 Purchased Clarity, and other tools, as part of SAP Implementation
 Financial Management (labor capitalization, project costing, service costing)
 Resource Management
 Release Management / Change Control
 Portfolio Management
 Clarity is the source of data, exports to other tools for analysis/presentation
4 | 2014 Industry Analyst Symposium
CA Confidential; provided under NDA. © 2014 CA. All rights reserved.
AutoTrader Group
Mark Satterfield, VP, Delivery Operations, Risk and Security
CORPORATE OVERVIEW
AutoTrader Group is America’s largest digital marketplace providing marketing
and software solutions to consumers and dealers throughout the U.S.
BUSINESS STRATEGY
 Our mission is to dramatically improve the way people buy and sell new
and used cars.
 Through our AutoTrader.com and KBB.com websites we provide car shoppers
with free, convenient access to easily searchable car listings, rich descriptive
content, proprietary pricing and valuation data, and innovative vehicle
comparison tools bringing transparency to the buying process.
 Our software businesses (vAuto, VinSolutions and HomeNet) are changing
the way dealers use the power of market data, analytics and the internet to
enhance inventory management, achieve greater price clarity, advertise
vehicles to in-market car shoppers, manage customer relationships
throughout their lifecycle and establish and maintain their own websites.
5 | 2014 Industry Analyst Symposium
CA Confidential; provided under NDA. © 2014 CA. All rights reserved.
AutoTrader Group
Mark Satterfield, VP, Delivery Operations, Risk and Security
CA TECHNOLOGIES SOLUTIONS
CA Clarity PPM, Playbook and Agile
CA LISA Service Virtualization (ITKO)
Business Value
 “Cross Business Unit Program/Project Transparency”
 “Accelerating Time to Market”
6 | 2014 Industry Analyst Symposium
CA Confidential; provided under NDA. © 2014 CA. All rights reserved.
DIRECTV
Sven Gerjets, SVP, Information Technology
CORPORATE OVERVIEW
 Number 1 pay-TV provider in the world
 More than $29 billion annual revenue in 2012
 More than 37 million customers in U.S. and Latin America
 More than 24, 000 employees in the U.S. and Latin America
 Winner of 11 Emmy Awards for content and technology
BUSINESS STRATEGY
 Make DIRECTV the best video entertainment experience anytime and
anywhere you want it in the United States and Latin America
 Enhance the customer experience
7 | 2014 Industry Analyst Symposium
CA Confidential; provided under NDA. © 2014 CA. All rights reserved.
DIRECTV
Sven Gerjets, SVP, Information Technology
CA TECHNOLOGIES SOLUTION
CA LISA Service Virtualization (ITKO)
Business Value
 Using Service Virtualization to support Test, Development & Training
 Cost Savings:
‒ Reduced Server footprint (OMS/SalesCRM Training: ~$4.5M)
‒ Reduced Development and Data Management Effort
 Improved Quality & Time to Market
‒ Expanding Test Coverage (ex: Credit Scoring , Operational/Reliability Testing)
‒ Remove dependencies that hold-up development & testing
(simulating external business partners)
8 | 2014 Industry Analyst Symposium
CA Confidential; provided under NDA. © 2014 CA. All rights reserved.
Union Bank
Gary V. Lorenz, SVP, Chief Information Security Officer (CISO)
CORPORATE OVERVIEW
 Financial Services company assets of $105.9 billion as of 12/31/13.
 Full-service commercial bank providing an array of financial services to
individuals, small businesses, middle-market, and major corporations.
 Over 400 branches in California, Washington and Oregon, Dallas,
Houston, Atlanta, New York and Chicago, and 2 international offices.
BUSINESS STRATEGY
 A unique financial services organization committed to becoming a top
10 U.S. banking group and extending BTMU’s global reach.
 We will achieve this through superior performance, and with stable,
sustainable, and responsible banking practices.
9 | 2014 Industry Analyst Symposium
CA Confidential; provided under NDA. © 2014 CA. All rights reserved.
Union Bank
Gary V. Lorenz, SVP, Chief Information Security Officer (CISO)
CA TECHNOLOGIES SOLUTIONS
CA IdentityMinder, CA GovernanceMinder, CA SiteMinder,
CA SiteMinder Federation, CA Directory, CA ControlMinder,
CA DataMinder, CA RiskMinder, CA AuthMinder
Business Value
 Improved regulatory compliance and reduced security risk
 Key technology principles of layered service architecture: scalability, flexibility,
manageability and reliability
 Reduced costs and improved user experience
10 | 2014 Industry Analyst Symposium
CA Confidential; provided under NDA. © 2014 CA. All rights reserved.

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