PoC & Pilot Registrar on-boarding Strategy

Report
Rajasthan UID Project
PHASE-II
District Workshop
Department of IT & C
Government of Rajasthan
Agenda
Introduction
Enrolment Process
District Implementation
Roles and Responsibility of EA
Introduction
Glossary
Exercise of collection of demographic data and biometrics, and the allocation of the UID
number
Enrollment Agency (EA) The Agency appointed by the Registrar/District Registrar for conducting UID enrollments
Enrollment
Enrollment Center (EC)
Refers to the premises located in the area where the enrollment is being carried out. One
Enrollment Center can host multiple Enrollment Stations.
Enrollment Station (ES) Refers to an individual enrollment booth/enclosure inside the Enrollment Center.
KYR Fields
Know Your Resident Fields, Mandated by UIDAI
KYR+ Fields
Extra data fields collected by State
PoA
Proof of Address
PoI
Proof of Identity
Registrar
The Agency of State Government with whom the UIDAI has entered into a MoU for
covering issues related to the implementation of the UID Project. DoIT & C, GoR is one of
the Registrars for UID Project in Rajasthan.
District Registrar
The Agency of State Government at district level who will be responsible for
implementation of the UID Project at district level. District Collector (D.C.) of respective
districts will act as District Registrar
UID
Unique Identification
UIDAI
Unique Identification Authority of India
What is Aadhaar ?
•
•
•
Aadhar is brand name associated with UID
•
•
All Residents including Children get UID Number
•
Only Identity: No Guarantees to Entitlements or Rights of
Citizenship
•
Free for residents
12 digit Unique random number
One Aadhaar = One Beneficiary with biometric attributes to ensure
Uniqueness
Voluntary enrolment with special focus to reach marginalized
residents
What Aadhar Is Not?
• Another Card
• One per family
• Establishes citizenship and is only for Indians
• Individuals can obtain multiple Aadhaar
• Aadhar will replace all other IDs
• UIDAI information will be accessible to public and private
agencies
Benefits of Aadhaar
Current Problems
Aadhaar Solutions
Exclusion of people with no identity
documents
Aadhaar will provide identity and address
proof
Duplicate/non existent beneficiaries
Aadhaar biometric de-duplication will
allow genuine beneficiaries
Lack of choice and mobility
Aadhaar can provide mobility as it can be
used anywhere
Data in Silos
Aadhaar will work as glue
Payments
Banking services through Micro ATM/BC
Project Implementation Structure
•
An Empowered Cabinet Committee headed by Hon’ble Chief Minister has been
constituted for implementation , monitoring and policy decisions
•
State Level Advisory board under the chairmanship of the Chief Secretary,
Rajasthan to oversee and guide the implementation of the UID project across the
State.
•
A committee of secretaries (State level Joint working Group ) under
chairmanship of Principal Secretary, IT has been constituted, for minor decisions
for smooth functioning and regular monitoring of the progress of biometric and
demographic data collection.
•
Department of IT&C, GOR has been designated as the nodal department as well
as State Registrar for the UID project in State.
•
CORE, a committee of registrars has been formed under chairmanship of
Secretary & Commisioner, IT for inter registrar coordination.
•
District Collectors have been appointed as the District Registrars
Functional Structure
UIDAI
DoIT & C (State Registrar)
District Collectors (District
Registrar)
Enrolment Agencies
Residents
District Machinery
• District Level Committee
o
o
o
o
Nodal Officer : ADM
Technical Officer : ACP / DIO
IEC Officer : PRO
Finance Officer: AO / Treasury Officer
• Tehsil Level Committee
o Nodal Officer : SDM
o Tehsildar, BDO and other officers
Timelines
• Project Duration : 20 Months
• Round I : 14 months
(Involve permanent, stationary and mobile
enrolment stations)
• Round II : 6 Months
( involve permanent stations only)
Enrolment Process
Enrolment Kit Details
Item-wise description
1
5
Laptop with enrolment client
2
2nd monitor for live data
verification by resident
3
Camera for photo capture
4
Iris scanner
5
Fingerprint slap scanner
6
Enrolment kit box
2
3
4
1
6
Enrolment Centre
Information to be Collected
KYR Fields – Name, Address, Gender, DOB
Photo & Address Verification
Photo
10-fingerprints on Slap scanner
Iris Scan
KYR+ Fields (basis Registrar requirements)
15
Identity and Address Verification
Document Based
POI : 19 Documents
•Passport
•PAN (Permanent Account Number) Card
•Ration/ PDS Photo Card
•Voter Identity (ID)
•Driving License
•Government Photo ID Cards
•NREGS Job Card
•Photo ID issued by Recognized Educational Institution
PoA: 34 Documents
•Passport
•Bank Statement/ Passbook
•Post Office Account Statement/Passbook
•Ration Card
•Voter ID
•Driving License
•Government Photo ID cards
•Electricity/Water/telephone Bill (not older than 3 months)
•DoB:
•Birth Certificate
•Secondary School Leaving Certificate (SSLC) Book/Certificate
•Passport
•Certificate of Date of Birth issued by Group A Gazetted Officer on letterhead
Head of Family Based
•PDS Card
•MNREGA Job Card
•CGHS/State Government/ECHS/ESIC
Medical Card
•Pension Card
•Army Canteen Card
•Passport
•Any other Central/State Government
issued family entitlement document
•Address card having Name and Photo
issued by Department of Posts
Enrolment Process for Resident
Reach Enrolment
Centre with PoI,
PoA, DoB, HoF
documents
Fill Enrolment Form
Get original
documents
photocopied for free
by EA
Undergo Enrolment
Provide
Photocopied
documents and EF
to operator
Get EF and
documents verified
by Verifier
Sign
acknowledgement
slip
Enrolment
Successful !!!
Overview of enrolment process
Resident can track status of Aadhaar letter PostEnrolment by quoting Enrolment Number to the
Contact Center
Key features of an Enrolment Number
• Enrolment Number is a 14 digit
number represented as a 4/5/5 digit
combination
–
–
–
First 4 digits is the EA code
Next 5 digits is the Station ID
Last 5 digits is the Serial number
of enrolments done by that
station
• The resident can call 1800-180-1947
for status information
• The contact center will then let the
resident know about the status of
the Aadhaar application and letter
delivery
21
The Letter Gets
Delivered to the
Resident
Biometric Exceptions
• Missing Eye, Finger etc.
District Implementation
State and Non State Registrars
• DoIT&C is State Registrar
• Two types of NSR :
– Working within premises (Deptt. of Posts, SBBJ etc.)
• They can setup ES within 500 mtrs of NSR branch/office
– Working outside premises (SBBJ, BoI etc.)
• State has allotted specific tehsils to NSR working outside
premises
• Sweep strategy to be followed
Tehsils Allotted to NSR
Tehsils/Blocks Allocated to NSR by CORE
DISTRICT NAME
TEHSIL NAME
ALLOCATION NSR
ALLOCATION EA
ALWAR
ALWAR
BIKANER
CHURU
JAIPUR
JAIPUR
JALOR
JHUNJHUNUN
KOTA
NAGAUR
NAGAUR
PALI
RAJSAMAND
SIKAR
SIKAR
SIROHI
UDAIPUR
KISHANGARH BAS
BANSUR
CHHATARGARH
RATANGARH
BASSI
CHOMU
AHORE
CHIRAWA
SANGOD
DIDWANA
DEGANA
SUMERPUR
BHIM
FATEHPUR
DANTA RAMGARH
REODAR
SARADA
BOI
NSDL
NSDL
BOI
NSDL
SBBJ
CBI
UBI
UBI
BOI
NSDL
BOI
BOI
NSDL
SBBJ
CBI
BOI
A3 Logic
KARVY
PROWIZ
MATRIX P H
ABHIPRA CAPITAL
MULTIWAVE
MANTRA SOFTECH
VAKRANGEE
VAKRANGEE
A3 Logic
PROWIZ
MANTRA SOFTECH
MANTRA SOFTECH
KARVY
MULTIWAVE
MANTRA SOFTECH
A3 Logic
Revised Minimum ES & Target Population
S.N.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
State EA
ALANKIT FINSEC
ALANKIT FINSEC
ALANKIT FINSEC
ATISHAY
ATISHAY
ATISHAY
DATASOFT
DATASOFT
DATASOFT
DATASOFT
TECHSMART
TECHSMART
TECHSMART
TECHSMART
TRANSLINE
TRANSLINE
TRANSLINE
VAKRANGEE
VAKRANGEE
VAKRANGEE
VAKRANGEE
VAKRANGEE
VAYAMTECH
VAYAMTECH
VAYAMTECH
VAYAMTECH
VAYAMTECH
Total
District
Total Population
as per RFQ (A)
Min ES as
per RFQ
Target Pop of area
awarded
Revised
Minimum
ES
Sawai Madhopur
Tonk
Bundi
Bikaner
Churu
Dausa
Jhunjhunun
Sikar
Jodhpur
Pali
Nagaur
Ajmer
Bhilwara
Chittaurgarh
Dungarpur
Banswara
Pratapgarh
Barmer
Jalor
Sirohi
Rajsamand
Udaipur
Ganganagar
Hanumangarh
Kota
Baran
Jhalawar
13,61,687
14,77,020
11,73,426
20,40,927
23,45,197
16,05,493
23,32,776
27,88,800
35,18,634
22,18,875
33,82,778
26,59,442
24,54,798
15,44,392
13,50,213
18,30,429
8,61,471
23,95,123
17,66,251
10,37,495
12,03,177
32,09,994
21,81,297
18,50,439
19,12,025
12,45,390
14,38,806
95
103
81
142
163
111
162
194
244
154
235
185
170
107
94
127
60
166
123
72
84
223
151
129
133
86
100
10,81,669
11,88,226
8,94,045
13,25,881
16,46,432
12,41,075
14,60,352
14,38,118
25,07,668
15,44,399
22,56,311
20,71,123
20,46,637
12,31,838
11,97,201
15,78,120
7,75,324
20,71,980
12,37,709
6,13,493
7,85,278
23,29,908
17,44,821
15,85,499
7,11,331
8,98,843
11,66,681
75
83
62
92
114
86
101
100
174
107
157
144
142
85
83
109
54
144
86
43
55
162
121
111
49
62
81
2682
Main Steps
Timelines
Activity
Say T
Issue work orders
T+15
Accept PBG and Sign Contract Agreement
T+ 4 weeks
Enrolment Starts on field with 25% ES
T+ 8 weeks
Enrolment Starts on field with 50% ES
T+ 12 weeks
Enrolment Starts on field with 100% ES
T+14 Months
Round 1 Completed with Complete Coverage
Start of Round 2
T+20 Months
Round 2 Completed
&
Identification of Verifiers
• Role of verifiers?
• Who may act as verifier?
o Serving and retired government officials, Panch, Sarpanch,
ANM, Aanganwari workers, gram sehyogi and ASHA Seyogni
• Incentive for verifiers (Rs 2/Successful Enrolment)
• Verifier code
o District census code + 4 digit number
• No Introducer Concept (HoF is allowed)
Space for Document Storage
• Documents
o PoI, PoA, DoB, Enrolment Form, Acknowledgement Slip
• Need to store resident documents
– Only till the time UIDAI makes scanning mandatory
• EA responsibility for transfer of documents
• Safe storage
Identification of Enrolment Centre
Location
• Location which can house 3-5 ES
• Lockable with basic electricity connection
• Suggested locations
o Panchayat HQ, Polling Station of Rajasthan legislative
assembly, Community Center or some other appropriate
building
• EA Responsibility
o Standby generator sets, electric extension cord, table, chair,
electric fan etc.
Approval of Enrolment Plan
• EA will prepare Enrolment Plan (EP) for Project
o Location of enrolment centre, catchment area,
number of enrolment stations per enrolment centre
and schedule / timelines
• Guidelines for approving EP
o Permanent, Temporary and Mobile (Max 10%) EC
o Two Rounds
o Maximum 3 Sweeps in Round 1 (One sweep is
preferred)
o Coverage strategy
• Monthly EP will be submitted by EA for approval
Workshop and Training
• To facilitate and familiarize the enrolment
process
• Three levels of Workshops
o State Level
o District Level
o Tehsil/Block Level
• Joint venture of UIDAI, Registrar, District
Registrar and EA
Awareness Generation
• State level
• District level
o Hoardings and standees, Wall writing
o Nukkad nataks, songs, dramas, loudspeakers
o Quizzes, debates, extempore, speech competitions
o Ads in local cable networks, cinema halls etc.
o Enrolment Centre IEC Kit
• Formats of IEC material will be provided
• Funds will be transferred to Districts
Multiple Registrar Coordination
•
•
•
•
Around 11 Registrars working in State
DoP will restrict to post office premises
CORE has allocated 17 Tehsils to different NSR
Ensure that registrar/EA covers whole
population of an area say village/panchayat etc.
Manpower
Role
EA Manpower
Project Manager
One per District
Assistant Project manager
One per District (DC Office)
Role
EA Manpower
Station Supervisor
One per enrolment centre
Technical Personnel
One (per five enrolment stations)
Helpdesk operator
One per enrolment centre
Enrolment Station Operator
One per enrolment station
Role
Verifier
Government Manpower
One per enrolment centre
Other Tasks/Issues
• Law and Order
o Limited capacity of EC and aggregation of large public
o Sensitive areas
• Flexible Timing
o Mass scale program
o Weekends should be used due to availability of masses
o Early morning and late evening enrolments may be allowed
• Helpline with phone facility
o To handle grievances of residents
o To disseminate information regarding UID project
o To provide information to government officials about
enrolment process, roles and responsibility
o To coordinate between EA, District Registrar and residents
Financial Support
• Enrolment Expenditure
o Contract Rate for successful enrolments
• Incentive for BPL Individual
o Rs 100/ successful enrolment
• IEC Budget
o Amount will be transferred (subjected to approval)
• District Project Expenditure (subjected to approval)
o Rs 4 / successful enrolment
o Rs 2 : Verifier
o Rs 1.5 : Administrative Expenditure
o Rs 0.5 : Incentive for District officials
Incentive Policy
• State Level Policy* (subject to approval)
o Performance based Incentive Policy has been proposed by
Registrar
o All district officials covered under policy
• Aadhar governance award for application
o Cash prize of Rs.3 lakhs, followed by Rs.2 lakhs for the second
place and Rs.1 lakh for the third place. The cash received from
the award will go directly to the respective District Collector’s
office.
o The District Collectors would be given a medal and citation
for the honour.
Payment Structure
• Monthly Payment
• Staggered Payment on basis of actual number of
successful enrolments
S.No.
Activity
Payment
1
Successful Generation of UID
90%
2
Data submission with Registrar
10%
Penalty Structure
• Liquidated Damage
o Rs. 300/- per Enrolment Station per calendar day upto 10%
of contract value
• SLA
• Minimum ES
• Data Transfer within 7 days
• Rejection of data by UIDAI
• Rejection of data by Registrar
• Failure to deploy administrative staff by EA
• Failure to deploy helpdesk operator
• Failure to adhere to enrolment plan
• Failure to submit electronic MIS report
Enrolment Plan
• Location, catchment area of EC, number of
ES/EC, schedule / timelines
• Mix of permanent, temporary and Mobile EC
• Polling Booth / Panchayat wise sweep
• Saturation approach
• Multi-Registrar concept
Roles and Responsibilities of
Enrolment Agency
Roles & Responsibilities
• Ensure availability of required hardware, software,
manpower and other infrastructure for enrolment
process
• Print Enrolment Forms
• Setup Enrolment centre’s as per work plan
• Conduct enrolment by capturing demographic and
biometric data
• Handle issues and concerns of operators and
residents
• Collect and submit residents document’s copies with
District Registrar
Roles & Responsibilities Continued…
• Enable successful data transfer to CIDR and Registrar
• Take corrective action in case of process/quality
deviations
• Ensure UIDAI processes & standards are followed
• Ensure Registrar/District Registrar guidelines are
followed
• Assist District Registrar in enrolment publicity &
awareness
• Assist District Registrar/Nodal Officer in conducting
enrolments smoothly
Thank You !!!
 For updates, visit at:
 www.uidai.gov.in
 http://doitc.rajasthan.gov.in
 http://aadhar.rajasthan.gov.in (To be launched soon)
 You can contact over mail & phone
»
»
»
»
»
Mr. Aakash Tomar : [email protected] (94140-55255)
Mr. Arun Chauhan: [email protected] (94133-87349)
Mr. Vijay Chandrawat [email protected] (97846-33323)
Mr. Trilok Chauhan [email protected] (75973-69198)
Mr. Hansraj Yadav [email protected] (99283-66998 )

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