Avaya External Template for PowerPoint 2003

Report
Avaya Government Solutions
Overview
Intelligent, Reliable, Secure, & Interoperable
Communications for the Federal Government
Key Topics
A Stronger
Government
Solutions Entity
Our Vision
Government
Proof Points
Looking Forward
©2009. All rights reserved.
A Stronger Government Solutions Entity
Market Segment Leader
Unleashing Innovation
 Combines the best talent and
 Focused govt R&D investment
technology of Avaya Federal with
Nortel Government Solutions
 Large government installed base of
mission critical UC, Voice, VoIP,
conferencing, and CC solutions
 Aligning advanced COTS
Ability to Execute
capabilities and Government
vertical requirements
 Accelerating capability TTM
Business Continuity
 Key Government partnerships
 Single govt entity for Avaya
 Highly skilled and cleared
and Nortel
 Committed, long term govt support
 Government investment protection
 Financial strength for the long haul
workforce
 Proven delivery of large programs
 Synergy of communications & IT
©2009. All rights reserved.
SSA Telephone System Replacement
Project
 Largest enterprise VoIP network
– 10-year, $300M/best value award
 55,000 Agent Contact Center
 Consolidated infrastructure, increased
security, decreased costs, and centralized
applications
 Centralized Service Delivery Points
– 4 Locations with Geographic Redundancy
 Survivable Field Office Gateways
– 1526 SSA sites – 450+ Complete
 12 Large Sites & 33 OCONUS Field
Offices
 Self-funded program through cost savings
©2009. All rights reserved.
Department of Defense
Real Time Services Network
 Awarded the initial 10 Assured Real
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Time Services (ARTS) SIP Core
Soft Switches
Transformation of DoD TDM
network to next generation EoIP
architecture based on Avaya
Aura™ AS 5300
~3 million subscribers will
rely on Avaya Aura™ AS 5300
UC technology
Significant savings in equipment
reduction, OA&M, and transport
Seamless, low risk transition
Context based Unified
Communications providing:
–
VoIP/Video/Collaboration
– Voice Mail/Unified Messaging
– IM/Presence/Mobility
©2009. All rights reserved.
Avaya in Department of State
 Avaya Government Solutions is the dominant provider of IP
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Telephony, Call Center, and Audio Conferencing
Janus II with QinetiQs
GSA Answer Contract with $400M ceiling
Deployed voice communication systems in every country
Major OCONUS sites include:
Baghdad, Vienna, Kuwait, Salvador, Taipei
 90 percent footprint in US Embassies and Consulates
 Provide second and third level remote support
 Installed first successful VoIP installation in Salvador
 Successful integration into Dept of States GSM wireless solution in Europe,
Middle East and Africa
©2009. All rights reserved.
Looking Forward
Commitment to Government Certifications
Commitment
 Meet U.S. Federal Government
requirements:
– IPV6
– Information Assurance
– DoD Unified Capabilities
Requirements
– Assured Services
– 508 Compliance
 Certification of solutions through
the Joint Interoperability Test
Command (JITC)
 Continue partnering with customers
to define future requirements
Investment
 Accelerate next generation
solutions to the Government
market
 Enhancement of collaboration
solutions:
– End-to-End Video
– Video Conferencing
– Presence
– Real Time Communications
 CRADA and long term investment
in certification lab equipment
 Strengthening of R&D and
customer facing engineering
resources
©2009. All rights reserved.
Management
Steve Derr
Executive Vice President,
Sales and Engineering
Jeff Hoagland
Tim Gentry
Scott Anderson
Joe Rogers
Vico Loquercio
Channels
Civilian
Advanced Programs
DoD
Strategy
Sales
Ron Hayes
Jay Mulkerin
CSE
Civilian Engineering
Richard Gorman
Advanced Program
Engineering
Dave Volpone
DoD Engineering
Engineering
FOR INTERNAL USE ONLY
© 2009 Avaya
©2009.
Inc. All rights reserved.
8
Avaya Government Solutions
Introducing the Avaya Aura AS5300
©2009. All rights reserved.
Issues for Federal Government
Current situation
Desired outcome
Voice, video, data, and radio
operating on disparate networks
Integration on single IP network
Radio based mobility
Any time, anywhere, any device
Basic communications devices
Multiple devices - unified capabilities
Wide array of communications
Standards-based communications
Complex mix of collaboration tools
Common, simplified, effective tools
High total cost of ownership
Cost effective solutions to reduce
footprint, staffing, and maintenance
Reliance on specific vendors
Vendor and network independence
Improved mission effectiveness and productivity with faster
decision making for war fighter and business
©2009. All rights reserved.
Avaya Aura™ Application Server 5300
 Fully integrated UC offer
– Voice & Video
– Instant messaging
– Collaboration
– Conferencing
– Unified Messaging
 Mobility Services – 1st Softphone on APL
 Presence-centered communications
 SIP session model
 Flexible architecture
Unified
Communications
 COTS hardware
 Software-based solution
Secure, next generation SIP Unified Communications
©2009. All rights reserved.
An Integrated UC Solution
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Session Management
Routing Services
Personal Agent
Telephony
IM / Presence
Deskphone
Softphone
Combination
Converged
Thin / Thick
SIP
Session
Mgmt
UC
Clients
Media
Services
UC
Services
OAM&P
Gateways
 PSTN/DSN Access
 SIP to PRI/Analog Mapping
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Audio/Video Conferencing
Unified Messaging
Tones / Announcements
Music On Hold
 IM Chat
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Element Management
Fault
Configuration
Accounting
Performance
Security
OAM&P Aggregation
Integrated SIP / UC end-to-end
©2009. All rights reserved.
Avaya Aura™ AS 5300 Heritage
 Bred from rich carrier and enterprise solutions
– Carrier-grade voice and video quality
– Carrier-grade reliability
 Standards-based SIP implementation
 End to end IP security
 High availability
 IMS for enterprise
– Best in breed applications decouple from core session manager
– Scalability, interoperability
Carrier-grade solution for the enterprise
©2009. All rights reserved.
Hard And Soft Client Convergence
 Feature rich soft client delivers
– Telephony with video
Converged Desktop
AS 5300
SIP
CS 1000
– IM, Chat and Presence
– Click to Call
– Call logs
– Web Push & Co-Browsing
 Hard client
– Standalone or
Multi
media
Audio
AS 5300
– Converged with soft client
• User selectable convergence
• Converged with CS 1000
(analog, digital, IP, SIP)
• Client set on AS 5300 (SIP)
SIP
Client Set
©2009. All rights reserved.
Deployment Flexibility
A Solution for Every Need
 Federal DoD segment
– Multi-Function Soft Switch (w/LSC)
– WAN SS (optional LSC)
– LSC, AS-SIP TDM gateway
– PBX1
 Federal civilian & commercial segments
– Integrated greenfield UC-PBX
– UC overlay – brings power of UC to installed base
– Unified Messaging application server
– Voice & video conferencing server
Grow UC With business requirements
©2009. All rights reserved.
15
Avaya Aura™ AS 5300 UC Client
 IP telephony with video
 Instant Messaging
 Presence
 Collaboration
 Call Logs
 Directories
 Preferences / configuration
A true unified client with all tools accessible from one place
©2009. All rights reserved.
16
Migration To Next Generation RTS Networks
Current Investments
Next Generation
 AS 5300 PBX1
 MFSS
 CS 2100
 WAN SS
 SL-100
 CS 1000
 Meridian 1
Extends life of
existing
investment
 LSC
 LSC lite
 UC-PBX
 Avaya CM
Uniquely positioned for migration to SIP and RTS
©2009. All rights reserved.
Avaya AuraTM AS 5300 Market Proof Points
 Avaya AS 5300 PBX1 APL in 2009
 UC Softclient certified in DoD for APL
 Successful 3A and 3B Assessments in
2008/2009
 Successful Trident Warrior 2009 Live RTS
Exercise
 DISA - First 10 MFSS awarded to
Avaya AuraTM AS 5300
 Strategic LSC Wins
Recognized UC leader
©2009. All rights reserved.
Flexible Scalability
Core
 Hardware choice to
match requirements
 Simplex or high
Small configuration
Up to 2,000 subscribers
availability
Media services
Gateway
 Co-resident or stand
alone applications
 150K subscriber per
Large configuration
Up to 150,000 subscribers
system
 Networked solutions to
scale beyond 150K
Single software solution to meet
all scalability requirements
Networked configuration
Up to 1M subscribers
©2009. All rights reserved.
thank you

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