Avaya-Midmarket Customer Presentation IP Office 9_0

Report
A Complete Collaboration Solution
for Midsize Companies
091813
The Benefits of a Collaboration Solution
Customers
Collaboration
Serve a larger base
Engage employees
Be more responsive
Build relationships
Improve satisfaction
Leverage social networks
UC&C
Productivity
Cost
Simplify workflows
Reduce labor cost
Speed decision making
Reduce operating cost
Reduce time to market
Reduce opportunity cost
© 2013 Avaya Inc. All rights reserved.
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Avaya Unified Communications and Collaboration
A Complete Solution for Midsize Companies
Mobility
Video
Security
Networking
© 2013 Avaya Inc. All rights reserved.
3
Avaya IP Office
A Simple, Powerful Collaboration Solution
Virtualized software, dedicated server, or appliance
Supports the broadest range of endpoints
© 2013 Avaya Inc. All rights reserved.
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Avaya IP Office 9.0 Software
What’s New?
Capability
Benefit
 Scales to 2,000 Users
 Supports larger, growing
businesses, simply and costeffectively
 New Deployment Models
 Enables customers to match
deployment with infrastructure
plans and objectives
Virtualization –
VM, server, appliance, or mix
 Simplified Management –
IP Office Web Manager
© 2013 Avaya Inc. All rights reserved.
 Consolidated view of multi-site
solutions through a single URL
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Avaya IP Office Release 9.0 Server Edition
Resilience
 Media Connection Preservation
– Maintain call voice path under failure conditions
 PSTN fall back
– Route calls over PSTN when VoIP trunks fail or busy
 Local Failover hunt groups
– Maintain hunt group operation
 Primary Failover Controls
– Ensure Secondary active for all failure situations
© 2013 Avaya Inc. All rights reserved.
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Avaya IP Office Release 9.0 Server Edition
Web Management – Platform View
‘Solution’ to
return to home
screen
Tabs and content for
Access to the help
Linux servers similar to
system
R8.1 Web Control
‘Launch in new tab’ allows full
use of browser screen and
helps browser compatibility
Use ‘Control
Units’ area to
select the
devices
visible in right
hand frame
© 2013 Avaya Inc. All rights reserved.
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Avaya IP Office Deployment Models
APP “N”
SQL
Exchange
Secondary
APP “N”
SQL
Exchange
Primary
IP Office Server Edition Primary
IP Office Server Edition Secondary
Add a second server
for scale / resiliency
Add
a server
for server
scale
Virtualize
primary
Virtualize secondary server
LAN/WAN
Retain appliance as a gateway, for
legacy phone support
IP Office 500 v2
IP Office can be deployed on an appliance,
dedicated server(s), inside a virtual machine,
or any combination of these.
IP Office 500 v2
© 2013 Avaya Inc. All rights reserved.
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Avaya for Midsize Companies:
A Complete Collaboration Solution
Mobility
 Avaya one-X® Mobile
 Avaya Flare® Experience
Security
Video
 Avaya Video Solution
for IP Office (Scopia)
Networking
 Avaya SBCE
 Avaya ERS 3800 Series
 Avaya Identity Engines
 Avaya ERS 4800 Series
© 2013 Avaya Inc. All rights reserved.
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Avaya IP Office Release 9.0
Virtualized Software
 For industry-standard servers running VMware vSphere v4 / v5
 Supplied as industry standard OVA image
 Supports the same features as IP Office Server Edition:
– Up to 1,500 users per image
– Up to 32 nodes
– Primary / secondary and expansion servers for 2,000 users, resiliency
 Supports a mix of virtualized and physical nodes
 Resource guidelines provided
© 2013 Avaya Inc. All rights reserved.
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Avaya one-X® Mobile Preferred
A Richer Mobile Experience
IM/Presence
✓
Wi-Fi, 3G/4G Connectivity ✓
Visual Voice Mail
✓
Geo-Presence
✓
Conference Controls
✓
Callback
✓
Follow a user
✓
 Rich conference controls:
click-to-conference,
entry/exit notifications,
moderator control
 Advanced user presence:
geo-location, calendar, onthe-phone, follow user
presence / availability
With Avaya, mobile workers can
locate peers anywhere, anytime
to make decisions in real time
© 2013 Avaya Inc. All rights reserved.
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Avaya Flare® Experience
Immersive Conferencing from Windows PC or iPad
 Drag-and-drop to create
multi-party conferences
 Use simple conference
controls
– Mute, set lecture, lock
conference, and more
 Can enable secure
connections without VPN
© 2013 Avaya Inc. All rights reserved.
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Avaya Video Collaboration Solution
 Creates a virtual conference room
 Combines room system, desktop
and mobile devices
 Supports BYOD and 3rd party
devices
 Comprehensive, simple,
affordable
© 2013 Avaya Inc. All rights reserved.
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Adding Avaya Switching
It’s as Simple as 1-2-3
Auto-provisioning – a single command – “Run IP Office” automates
set-up, using best practices
 Certified 1 min plug and play for IP phones
Mature Enterprise class functionality
 Robust software with 100+ deployed enterprise features (PoE, PoE+,
QoS, security, 802.1X)
 True resilient stacking with ease of support and
2-4x more virtual backplane capacity
Cost-effective / energy-efficient
 50% lower TCO than market leader
 Up to 50% less energy
© 2013 Avaya Inc. All rights reserved.
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Avaya Network Switching for Midsize Companies
ERS 3500
ERS 4800
ERS 5600
5–200 users
(smaller sites)
50-1000 users
(larger sites and
wiring closets)
250 users and above
(large wiring closet /
small data center core)
 Compact form factors
 10 & 24-port models
 Gigabit ports & uplinks
 PoE and PoE+
 Fanless models
 Local and static routing
 8 stack units w/ 200 ports & 80
Gbps capacity
© 2013 Avaya Inc. All rights reserved.
 More bandwidth & capacity
 24 & 48-port Gig models
 10 Gig uplinks
 PoE and PoE+
 Redundant power
 Dynamic routing
 8 stack units w/ 400 ports & 384
Gbps capacity
 Resilient switch clustering
 24, 48 & 96 port Gig models
 10 Gig uplinks
 PoE
 Redundant power
 Advanced IP routing
 8 stack units w/ 400 ports & a
Terabit+ of stack capacity
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