Business Connection

Report
Business Connection
(formerly IP Business Bundle)
Feb 12 Business Connection
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
Verizon Proprietary and Confidential
VERIZON PROPRIETARY AND CONFIDENTIAL
This document and any attached materials are the sole property of Verizon and are not to be used by you other
than to gain knowledge necessary to performing your job as a Verizon employee.
This document and any attached materials are FOR INTERNAL USE ONLY, and should not to be disseminated,
distributed, or otherwise conveyed to anyone outside of Verizon.
________________________________________________________________
The Verizon and Verizon Business names and logos and all other names, logos, and slogans identifying Verizon’s
products and services are trademarks and service marks or registered trademarks and service marks of Verizon
Trademark Services LLC or its affiliates in the United States and/or other countries. All other trademarks and
service marks are the property of their respective owners.
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Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
2
Business Connection (IPBB)
Designed for businesses that want a
cost-effective way to
carry voice and data over the same IP network
The complete
business solution includes:
• High-speed Internet Dedicated
• Voice over IP Mission
Dynamic
Critical voice
• CPE, Installation & ongoing maintenance
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
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WHY VERIZON
We are trusted around the corner and
around the globe with the solutions that
help organizations execute on their mission.
We create connections, helping businesses
communicate, collaborate, and exchange critical
data – quickly, securely, and virtually anywhere.
Upgrade your business performance
with a single solution that fits your business –
and your budget.
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
4
Business Connection
Streamline Communication and Add Value
– Cost-effective voice and data convergence
• Reduce costs and streamline business
– Flexible bandwidth options
• Meet the growing bandwidth needs of your business from 1.5 Mbps to 50 Mbps
• Full bandwidth allocation is available for your internet connection unless calls are in
progress.
– Easy migration to VoIP
• Maintain focus on getting new business and meeting customers’ needs
• Gain efficiencies by moving voice traffic to an IP network
• Provide connectivity for local call networking, survivability and E911 emergency call
failover
– Leverage existing phone system
• Eliminate employee retraining on calling features and functions
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
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Business Connection Components
• Coordinated installation
– Functionality generally within 35
business days when ordering new
numbers, 41 days if porting
• Dedicated Tier One Internet
– Adjusts to your business needs.
Dynamic Bandwidth is available for
date, until a call is made.
• Voice over IP calling; unlimited local
calling and up to 12,000 minutes of
domestic long distance
• Works with existing phone sets, PBX
and Key Systems
• Business continuity features
– High quality business class VoIP service
combined with Verizon’s Dedicated
internet service
– Quality of Service
– Competitive SLAs; reporting features
• Web based feature management
Verizon VoIP Network
Unlimited Local Calling
Total Access 924e Adtran
Router
Business Continuity
Web-based Feature
Management
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
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Customer Premise Equipment and Verizon
Installation
•
•
•
•
•
•
Available with Analog, Digital, and IP hand-off
Coordinated Installation with your Telephone Vendor *
• Access Connection
• Router Install
• Porting Support
Extend Demarc up to 100’
Rack or Plywood mount
No special construction is included
No Ethernet construction is included
* Telephone Vendors are required
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
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From IP Business Bundle to Business Connection
•
T1 Only
4 Simultaneous Calls
8 Simultaneous Calls
12 Simultaneous Calls
16 Simultaneous Calls
24 Simultaneous Calls
Unlimited Local Calling
Unlimited Local Calling
Unlimited Local Calling
Unlimited Local Calling
Unlimited Local Calling
Standard Calling Features
Standard Calling Features
Standard Calling Features
Standard Calling Features
Standard Calling Features
1000 Domestic Long
Distance Calling
Overages $.021/min
2000 Domestic Long Distance 3000 Domestic Long Distance 4000 Domestic Long Distance 6000 Domestic Long Distance
Calling
Calling
Calling
Calling
Overages $.021/min
Overages $.021/min
Overages $.021/min
Overages $.021/min
OOF Fees
Vary
1 DID Blocks
(20 phone Numbers per
block)
1 DID Blocks
(20 phone Numbers per
block)
1 DID Blocks
(20 phone Numbers per
block)
1 DID Blocks
(20 phone Numbers per
block)
2 DID Blocks
(20 phone Numbers per
block)
Adtran 924 IAD
Install
7x4x24 Maintenance
Adtran 924 IAD
Install
7x4x24 Maintenance
Adtran 924 IAD
Install
7x4x24 Maintenance
Adtran 924 IAD
Install
7x4x24 Maintenance
Adtran 924 IAD
Install
7x4x24 Maintenance
$583 3yr
$625 3yr
Overage
1.6
¢/minute
$647 2yr
$694 2yr
< 24 users $100
< 24 users $100
< 75 users $250
< 75 users $250
$691 3yr
$741 3yr
$894 3yr
No
DID
block
TNs
.20
MRC
.25
NRC2yr
ea.
$767 2yr
$823 2yr
$992
< 24 users $100
< 24 users $100
< 24 users $100
75 users $250
< 75 users $250
< 75 users $250
924e <Next
Gen CPE
Verizon Install
Verizon Maintenance
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
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Sales Tools – Customer Information
Proving our Service
http://www.verizonenterprise.com/terms/us/products/internet/sla/
Preparation Counts
http://www.verizonenterprise.com/Support/customerreadiness/
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
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What to Sell When
VCE
Small to Medium
customers
US only
Customers ready for
new phone system
< 100 employees
No size limits
Cost effective VoIP
Unlimited local and LD
Most calling features
ANY wired internet
access
DR with automated
failover
Business Connection
IPIA/IPT unbundled
Medium customers
US only
IP PBX/PBX or Key system at
each location
<250 employees
<48 simultaneous calls
Largest customers
International
Multi-site customers with
centralized phone systems
> 250 employees
> 48 simultaneous calls
Cost effective VoIP
Mission Critical Voice
Dynamic Bandwidth for
‘efficient’ convergence
Extends life of existing CPEavoid ‘re-training’ on new
systems
Service Level Agreements
DR/ Pots Failover available
Mission Critical Voice
Verizon international
experience
Shared SIM calls with BEST
Service Level Agreements
DR/Failover available
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
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What You Need to Know
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
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Availability
q
Bandwidth
4
w digital l
analog
8
12
Ethernet
16
24
32
40
48
T1
q
w l
q
w l
q
w l
q
w l
q
w l
NA
N/A
N/A
3M (2 x T1)
q
w l
q
w l
q
w l
q
w l
q
w l
w l
w l
w l
4.5 (3 x T1)
q
w l
q
w l
q
w l
q
w l
q
w l
l
l
l
l
l
l
l
6M (4 x T1)
q
l
q
l
q
l
q
l
q
5M
q
w l
q
w l
q
w l
q
w l
q
w l
w l
w l
w l
10 M
q
w l
q
w l
q
w l
q
w l
q
w l
w l
w l
w l
20 M
q
w l
q
w l
q
w l
q
w l
q
w l
w l
w l
w l
30 M
q
w l
q
w l
q
w l
q
w l
q
w l
w l
w l
w l
40 M
q
w l
q
w l
q
w l
q
w l
q
w l
w l
w l
w l
50 M
q
w l
q
w l
q
w l
q
w l
q
w l
w l
w l
w l
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
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Features
Feature Available
Some features are optional
Hand-off Type
IP/Digital
Analog
Call Waiting
Yes
Yes
Call Transfer
No
Yes
Call Forwarding
Calling Line ID with Name (Inbound & Outbound)
No
Yes
Yes
Yes
Calling Line ID Blocking
Yes
Yes
Three-way calling
No
Yes
Hunt Groups
Yes
Yes
Account Codes
Yes
Yes
Authorization Codes
Yes
Yes
Auto Attendant
Yes
Yes
Telephone Numbers
Yes
Yes
Call Forward Unreachable
No
Yes
PBX Group Unreachable
Yes
No
VIPER
Yes
Yes
Note: Customer equipment system hand-off type determines
Yes
available calling features
Yes
Voice Mail
Enhanced Calling Name
Yes
Yes
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
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Make, Model, and Picture
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
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Purchase Option
•
•
•
•
Replaces Monthly Recurring Payment lease
May require surety process depending on credit
There are no “choices” on CPE – simply replaces MRP with purchase
There are no ‘options for install or maintenance – the bundle comes with install
and maintenance.
• Purchase is a finance option; it cannot be used to change the configuration
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
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Required Submission with Order
• Submit with order
– Customer Briefing Document
• Telephone Vendors are required
• Special Construction May apply
– IP Justification Form
– Letter Of Agency
*
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
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Business Connection
Giving You Enterprise-level Power and Functionality
• Robust and Simple Solution of Voice,
Internet, and Equipment.
– Carry voice and data over the same IP
network
– Works with virtually any type of existing key
or PBX system
– Eliminates large, capital investment in
infrastructure and equipment
IMAGE
– Complete solution with design, installation
and maintenance services
– Alleviates complexity and risk associated
with technology management
– Reliable performance of voice and
connectivity services backed by competitive
SLAs
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
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Service Level Agreements
VoIP Metrics
Description
Jitter not to exceed 1 MS
Monthly Jitter Performance
Mean Opinion Score will not drop Measurement that predicts how the average user would
below 4.0
perceive clarity
Internet Metrics
Description
Availability 100%
Monthly measurement of service availability
Mean Opinion Score will not drop
below 4.0
Measurement that predicts how the average user would
perceive clarity
Latency not to exceed 45
milliseconds
Average round-trip transmissions between designated
routers ("Hub Routers") in the contiguous U.S
Network Packet Delivery 99.5% or Monthly packet delivery between designated Hub Routers in
greater
North America
Denial of Service Attacks
Verizon will respond to Denial of Service attacks within 15
minutes of customer opening a ticket
See our scores for your self at
http://www.verizonenterprise.com/terms/us/products/advantage/voicequality/
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
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