Microsoft Desktop Optimization Pack

Report
Technical Training
Nicola Ferrini
[email protected]
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Trainer
Technical Writer
Systems Engineer
Server & Application Virtualization Technology Specialist
More on:
 http://www.nicolaferrini.it/curriculum.shtml
 http://www.windowserver.it/ChiSiamo/Staff/tabid/71/Default.aspx
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This course discusses topics around concepts,
benefits, installing and configuring Microsoft
Desktop Optimization Pack (MDOP)
technologies
Focuses on Mid Market Customers
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Before Starting this Course participants should be
familiar with:
 Desktop Support and Troubleshooting
 Application Support and Troubleshooting
 Group Policy concepts including creating, modifying,
supporting, and troubleshooting.
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Before starting this course it would be beneficial to
have experience or familiarity with:
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Licensing Compliance
Change Management Process
Basic SQL and Operations Manager knowledge
Basic Active Directory administrative skills
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Ore 9:00 - Benvenuto
Ore 9:30 - Microsoft Desktop Optimization Pack (MDOP)
Ore 11:00 - Coffee Break
Ore 11:30 - Microsoft SoftGrid Application Virtualization
Concepts
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Ore 13:00 – Lunch
Ore 14:00 - Microsoft SoftGrid Application Virtualization
Configuration
 Ore 15:00 – Coffee Break
 Ore 16:00 – LAB
 Ore 17:00 – Fine lavori
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Ore 9:00 – Riassunto
Ore 9:30 – Microsoft SoftGrid Application Virtualization Sequencing
Ore 11:00 – Coffee Break
Ore 11:30 – LAB
Ore 12:30 – Microsoft Application Virtualization 4.5 Preview
Ore 13:00 – Lunch
Ore 14:00 – Diagnostics and Recovery Toolset (DaRT)
Ore 14:30 – LAB
Ore 14:45 – Coffee Break
Ore 15:00 – Advanced Group Policy Management (AGPM)
Ore 16:00 – Desktop Error Monitoring (DEM)
Ore 16:30 – Application Inventory Service (AIS)
Ore 17:00 – Fine lavori
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Module 1:Microsoft Desktop Optimization Pack (MDOP)
Module 2: Microsoft SoftGrid Application Virtualization
Concepts
Module 3: Microsoft SoftGrid Application Virtualization
Configuration
Module 4: Microsoft SoftGrid Application Virtualization
Sequencing
Module 5:Microsoft Application Virtualization 4.5 Preview
Module 6:Diagnostics and Recovery Toolset (DaRT)
Module 7:Advanced Group Policy Management (AGPM)
Module 8:Desktop Error Monitoring (DEM)
Module 9:Asset Inventory Service (AIS)
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What is MDOP?
Mid Market Customer Needs
How does MDOP Address Customer Needs
MDOP Technology
How is MDOP Licensed?
What is Software Assurance?
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The Microsoft Desktop Optimization Pack for
Software Assurance is an add-on subscription
license available to Software Assurance
customers
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End User Productivity
Mobile Users
Risk Management
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Increase End User Productivity
Support Mobile Users
Improve Risk Management
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Microsoft SoftGrid Application Virtualization
Diagnostics and Recovery Toolset
Advanced Group Policy Management
Desktop Error Monitoring
Asset Inventory Service
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Low Cost Subscription Based
For Customers with Software Assurance for the
Windows Desktop
 Select, Open Value, EA, EAS, CASA
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MDOP Benefits to Customers
 Increase End User Productivity
 Support Mobile Users
 Improve Risk Management
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MDOP Benefits to Partners
 Recurring Revenue
 Services Revenue
 Customer Relationship
A comprehensive maintenance offering that helps you
get the most out of your software investment
 Software Assurance Benefits to Customers
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Windows Vista Enterprise
Spread Payments
New Version Rights
Desktop Optimization Pack
Training Vouchers
Support Incidents
Software Assurance Benefits to Partners
 Recurring Revenue
 Customer Relationship
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Describe problems organizations encounter
when dealing with application management
Describe the benefits of SoftGrid computing
in a technical nature
Define SoftGrid computing
List and explain various SoftGrid system
components
Understand the SoftGrid environment
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Deployment
Updates
Support
Termination
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Conflict Free
Pre-Configured Applications
Multiple Versions
Preservation of Source Code
Centralization
On Demand Delivery
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Package .sft don’t have to be delivered at one time
Sequencer can mark certain blocks of the .sft as
critical launch phase or Feature Block 1 (FB1)
 During initial stream after FB1 downloaded application
can launch
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All other blocks are stored in Feature Block 2 (FB2)
 When user accesses feature not in FB1 individual blocks of
data downloaded from FB2
 Operation known as Out of Sequence Operation
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User customized settings are stored in
UsrVol_sftfs_v1.pkg and stored in user’s AppData
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Sequencing applications requires extensive
knowledge of application
 Knowledge of how to install the application
 Knowledge of how to configure the application
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Limitations of Virtualization
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Boot-time applications
Background services
DCOM and COM+ applications
Drivers
Internet Explorer (Add-ins can be virtualized)
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Microsoft SoftGrid Application Virtualization
Sequencer
SoftGrid Management Console
Microsoft SoftGrid Application Virtualization Virtual
Application Server
Microsoft SoftGrid Application Virtualization
Management Web Service
Microsoft SoftGrid Application Virtualization Data
Store
Microsoft SoftGrid Application Virtualization Client
MSI Utility for Microsoft Application Virtualization
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Microsoft SoftGrid Application Virtualization
Platform Review
 Sequencing
 Backed Server
 Client Launch
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Pre-Launch Deployment
Microsoft SoftGrid Application Virtualization
Desktop Configuration Refresh
The Launch Process:
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Describe all minimum requirements needed
to install the Microsoft SoftGrid Application
Virtualization Components
Detail deployment scenarios available
Complete a full installation and configuration
of the Microsoft SoftGrid Application
Virtualization Components
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System Center Virtual Application Server
SoftGrid Application Virtualization Data Store
SoftGrid Application Virtualization
Management Web Service
SoftGrid Management Console
SoftGrid Application Virtualization Sequencer
MSI Utility for Microsoft Application
Virtualization
Standalone Mode
Delivery thru ESD not shown
Connected Mode
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SoftGrid Client and SoftGrid Sequencer Only
No Application Streaming
Client in Stand Alone Mode
Deployment Options
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AD publishing through GPO
Media Distribution
Run from File Share
Software Management Systems (SMS/SCCM)
When to use?
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Software Management System already in place
Organizations where resources are limited
Network bandwidth limitations
Limited budgets
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Known as Classic Mode
Uses built-in software distribution from
Virtual Application Server (VAS)
When to Use SoftGrid Connected Mode
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Application Streaming
Group-based Application Publishing
License Enforcement
Built-in SoftGrid Reporting
SoftGrid Classic Software Usage Reporting
Console
OSDs & ICOs
Download via
UNC path
(SMB:445)
Initial Stream
Connect
RTSP:554
Client PC
Initial Remote
Management
Connect
Remote
RPC: 153
Management
Return
49152-65535
(1 port)
Active Stream
RTSP Control
RTP Data
49152-65535
(2 ports)
SoftGrid
Virtual
Application
Server
ODBC:1433
Connection
SoftGrid to
Management
Web Service
HTTP: 80
Management
Workstation
(SoftGrid
Management
Console)
SoftGrid
Management
Database
ODBC:1433
SoftGrid
Management
Server
(SoftGrid
Management
Web Service)
SQL
Server
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Pre-Installation Checklist
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Typical Server Installation
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Account authority domain
SoftGrid Administrators and Users Group
MDAC 2.7 and .NET Framework 2.0
SQL Database Information
SoftGrid Browser Account
IIS 5.0 or higher
Virtual Application Server
Data Store
Management Web Service
Management Console
Custom Installation
 Allows administrators to select individual components to install on a server
 In larger scenarios integrators can spread the components over multiple
servers for higher availability and divided administrative function
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Current Versions of SoftGrid Clients
 Windows Desktop 4.1 SP1 HFRU1 version 4.1.2.21
 Windows Desktop 4.2 HFRU1 version 4.2.1.21
(Vista support)
 Terminal Server 4.1 SP1 HFRU1
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Suggested Minimum System Requirements
Microsoft SoftGrid Application Virtualization
Client Installation
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MSI Installer
CD setup
Command-line setup
Disk Imaging
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Root Node
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General Tab
Interface Tab
File System Tab
Network Tab
Connectivity Tab
Permissions Tab
Applications Node
File Type Associations Node
Desktop Configuration Servers Node
System Tray
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SFTMime.exe
SFTTRAY.EXE
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Installing the MSI Utility
Installing the Client for Stand Alone Mode
Configuring the Client for Stand Alone Mode
Installing an Application with the Virtual
Application MSI File
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Understand how to connect to any machine
running the SoftGrid Management Web
Service to configure the platform.
Create new objects from within the SoftGrid
Management Console, using the supplied
wizards.
Explain each of the containers, objects, and
properties within the SoftGrid Management
Console.
1.
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3.
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Administrator Adds new package version on
the server
User either closes application and reopens
or opens it after previously streaming the
older version
Client sees new version available and
streams FB1 for new package version
Application launches with user’s individual
application settings intact
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SoftGrid Application Virtualization Publishing
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Manage provider Policies and utilize them for
Licensing
Manage multiple SoftGrid Application
Virtualization Servers by using Server Groups.
Utilize reporting to track usage and licensing
information.
Configure advanced server settings.
Provider Policies
1.
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Create a Provider Policy the enables licensing for
auditing or enforcement
Licensing
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Create a license Group for Unlimited, concurrent or
named license
Application
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Assign the license group to the application record
Customize .OSD
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Modify the application .osd file to include
?Customer=Custom Provider Policy Name at the end
of the HREF URL.
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Describe the role of the sequencer
Discuss Planning and Installation of the
Sequencer
Learn the steps of sequencing applications
Understand OSD editing for enhancing and
troubleshooting
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Standard application installations are used.
The application being installed is “monitored” by SystemGuard
during installation for all application components.
The Sequencing Station then packages all the changes, to
recreate them in a virtual environment on a client machine.
The Sequencing Station runs the application by using
SystemGuard to optimize the package and then slice the
package into smaller chunks to deliver it to the client on an asneeded basis.
The result of running the Sequencer will generate four files: an
.osd file, an .sft file, an .sprj and an .ico file. These are the files
needed to run an application in the SoftGrid platform.
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.ico (~24 Kb)
 *One per published application
▪ Used to be delivered down to the users machine to provide a means to access
the virtual application (a shortcut).
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.osd (~2Kb)
 *One per published application
▪ Contains information on how to request and run the package. Can also be used
to embed scripts into (similar to an .exe)
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.sft (up to 4 GB)
 *One per Suite of applications
▪ Contains all the virtualized components of the application. If the component
isn’t part of .sft, it is expected to be present on the local machine.
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.sprj (~13 Kb)
 *One per Suite of applications
▪ Used to publish and open existing packages to update or repair.
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ABSTRACT
CODEBASE
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FILENAME
HREF
SIZE
GUID
SYSGUARDFILE
PARAMETER
ENVIRONMENT
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VARIABLE
ENVLIST
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CLIENTVERSION
XML Version, standalone
SIZE
VM
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REGKEY
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SUBSYSTEM (WIN32 OR WIN16)
HIVE
KEY
SUITE
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Planning the Sequencer Environment
 SoftGrid Virtual Drive (Q:\ Drive)
 Partitioning
 Clean Operating System
 Multiple Sequencing Workstations
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Installing the Sequncer
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Select Tools|Options
Paths
Parse Items
Exclusion Items
Wizard Settings
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Local Install
Document the Installation
Application Pre-installation requirements
Compression and block size
Destination path
Suites
Application components
Automatic Updates
Manual/Post-Installation configuration
Reboot Request
Stop Monitoring
ICO
Application_Version
OSD
Application_Version
SUITE Name
Suite_Vendor_Version_MNT
or Suite_Vendor_Version_VFS
Package Save Directory
Suite_Vendor_Version_MNT
or Suite_Vendor_Version_VFS
SFT
Suite_Vendor_Version_MNT
or Suite_Vendor_Version_VFS
SPRJ
Suite_Vendor_Version_MNT
or Suite_Vendor_Version_VFS
Package ROOT
ApplicationVersion.Package
Version (8.3 naming)
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SoftGrid Application Virtualizaton
Introduction to Sequencing
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Apps the don’t have the option to select the
installation directory
Called VFS or Virtual File System installs
Not Recommended
 Creates Virtualization Overhead
 Driver letter sequenced to must be present on
client
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Sequence Internet Explorer add-in
 Active X
 Codecs
 Flash
 Java
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Can’t sequence Internet Explorer
Allows running multiple versions of add-ins
on the same machine
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Passing Parameters
Scripting
Virtual Registry
TERMINATECHILDREN Tag
Environment Variable Customizations
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SoftGrid Application Virtualization Advanced
Sequencing
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Dynamic Virtualization
Extended Scalability
Globalization
Microsoft Security Standards
Full Infrastructure
Lightweight
Infrastructure
Stand-Alone Mode
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Support for foreign language applications with special characters
Foreign language Active Directory and server support
Runtime Locale Detection
Localized in 11 Languages
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Brazilian Portuguese
Chinese – Simplified,
Chinese – Traditional
Dutch (Client Only)
French
German
Italian
Japanese
Korean
Russian
Spanish
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Adopt Microsoft Security Initiatives
 Trustworthy Computing (TwC)
 Secure Windows Initiative (SWI)
 Security Development Lifecycle (SDL)
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Enable Internet facing scenarios
 No VPN Required
 Client is on a non-trusted network
 Server is on a non-trusted network
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Secure by Default configuration out of the box
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Client Privileges locked down
TLS Support via Schannel (on by default)
Kerberos support
Server Authentication
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What is DaRT?
When do I use DaRT?
Advantages
DaRT Technology Explained
Demonstration
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Microsoft® Diagnostics and Recovery Toolset
provides powerful, intuitive tools that help
administrators recover PCs that have become
unusable and easily identify root causes of
system and network issues
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Microsoft Diagnostics and Recovery Toolset can
save significant time and reduce the headaches
associated with repairing and troubleshooting
common system failures.
System administrators may now run powerful
recovery tools on unbootable systems and can
quickly restore failed systems with minimal
manual effort—in much less time than is
required when restoring PCs from backup or
reinstalling operating systems
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Rapid recovery
Flexible recovery options
Unique tools
Cost savings
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WinPE/WinRE Basics
DaRT Requirements
DaRT Interface
DaRT Interface Tools
DaRT Admin Tools
DaRT Network Tools
DaRT System Tools
Online Tools
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Windows PE was designed to allow
Windows® setup or a 32-bit imaging program
to run on a PC even with no version of
Windows installed.
Integrates the different components of setup
into one solution so that a simple boot CD
could provide a minimal environment that
would let 32-bit setup run
WinPE/WinRE now support 64 bit
environments
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Windows Vista
Windows Server 2008
Localized in 9 languages
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Chinese-simplified
Dutch
English
French
German
Italian
Japanese
Korean
Spanish
1 GHz 32-bit (x86) or 64-bit (x64) processor
512 MB of system memory
A CD drive
BIOS support for booting from a CD drive
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Windows 2000
Windows XP (x86 versions)
Windows Server 2003 (x86 versions)
A minimum of 64 MB (128 MB
recommended) of system RAM
An Intel Pentium (or compatible) 166 MHz or
faster processor
A CD drive
BIOS support for booting from a CD drive
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DaRT provides an extension of the WinRE
functionality with additional tools for
diagnosing, troubleshooting, and repairing
workstations
Can be connected to the local Windows
installation
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DaRT provides a GUI extension of the WinPE
functionality with additional tools for
diagnosing, troubleshooting, and repairing
workstations
Can be connected to the local Windows
installation
Looks like Windows XP
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Startup Repair (WinRE tool)
System Restore (WinRE tool)
Bitlocker Unlock (WinRE tool)
Windows Complete PC Restore (WinRE tool)
Windows Memory Diagnostic Tool (WinRE
tool)
Command Prompt (WinRE tool)
Microsoft Diagnostics and Recovery Toolset
(DaRT tools)
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Command Prompt
Explorer
Notepad
Search
Solution Wizard
Help
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ERD Registry Editor
Locksmith
Crash Analyzer Wizard
Disk Commander
File Restore
Disk Wipe
Search
Explorer
Computer Management
TCP/IP Config
Hotfix Uninstall
SFC Scan
Standalone System Sweeper (DaRT 6.0 only)
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Crash Analyzer
ERD Commander Boot Media Wizard
File Restore (Only available in Dart 5.0)
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Creating the CD
 To start the ERD commander Boot Media Wizard
▪ Walk through the installation Wizard
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Creating a Bootable CD that has a time Limit
Booting into the DaRT
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Microsoft Diagnostic and Recovery Toolset
6.0
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What is AGPM?
When do I use AGPM
Advantages
Concepts
Change Management
Using GPOs and AGPM for Change
Management
AGPM Technology
Demonstration
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Microsoft® Advanced Group Policy
Management is an add-on to Group Policy
Management Console that provides change
management control over Group Policy
Objects
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Provide change control system for group
policies
Delegate and control group policy
administrators access
Provide ability to revert to previous versions
of group policies
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Edits to live GPOs can affect many or all
computers on network adversely
No way to quickly revert to previous group
policy settings
GPO Editors can deploy GPOs into live
environment without testing
Multiple GPO editors, without audit
information on individual settings
Can’t provide review process to accept or
reject new settings
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Granular administrative control
 Robust delegation model
 Role-based administration
 Change request approval
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Reduced risk of widespread failures
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Offline editing of GPOs
Difference reporting and audit logging
Recovery of a deleted GPO
Repair of live GPOs
Enable effective Group Policy change management
 Creation of GPO template libraries
 Subscription to policy change e-mail notifications
 Version tracking, history capture, and quick rollback of deployed
changes
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GPMC Integration
Role-based Delegation
Change Management
Offline Editing
Email notification
Advanced Differencing Reports
Templates
Roll-back
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Addition of Change Control Object in GPMC
mmc
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Allows administration tasks to be delegated
to regional or task-oriented administrators
Provide an optional workflow process that
includes role-based delegation, review, and
approval
Roles: Administrator, Approver, Editor, and
Reviewer
Domain-level and GPO based delegation
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Store each GPO in a central Archive
Administrators can view and edit offline
Stores versions for Roll-back
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Create a new controlled GPO or control a
previously uncontrolled GPO.
Check out the GPO, so you and only you can
modify it.
Edit the GPO.
Check in the edited GPO, so others can
modify it, or so it can be deployed.
Review the changes.
Deploy the GPO to the production
environment.
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Enables administrators to configure and test
changes on live GPOs without effecting live
environment
Requires controlled GPO that is checked out
before editing
When checked out no other administrators
can edit until GPO is checked in
After check in, the GPO can reviewed,
approved, and deployed
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Editor or Reviewer attempts to create,
deploy, or delete GPOs an email is sent to
configured Approver(s)
Approver(s) can accept or reject the request
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Generate HTML or XML based difference
reports
Comparison of two controlled GPOs
Comparison of controlled GPO and default
template
All Roles of AGPM administrator can run
difference reports
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Templates enable administrators to save all
of the settings of a particular version of a
GPO
Templates can be used as a starting point for
new GPOs
Editors can select which GPO template is the
default
Eliminates settings errors when configuring
multiple GPOs that need to comply with
company policies
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Redeploys previous version from archive
Overwrites current version in production
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Prerequisites for AGPM
 AGPM Server Requirements
▪
▪
▪
▪
▪
Windows Vista (32-bit version)
Microsoft Windows Server 2003 (32-bit version)
Group Policy Management Console (GPMC)
Membership to the Domain Admins group for install
Default Port for AGPM service is 4600
 AGPM Client Requirements
▪ Windows Vista (32-bit version)
▪ Microsoft Windows Server 2003 (32-bit version)
▪ Group Policy Management Console (GPMC)
Now available
Windows
Server 2008
timeframe
Windows
Vista
AGPM
client
Windows
Server
AGPM
service
Windows
Vista
AGPM
client
Windows
Vista
AGPM
service
All
Settings
Windows
Longhorn
AGPM
service
All
Settings
Windows
Vista
AGPM
client
Most
Settings*
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Installation of AGPM Server and Client
Delegation of Access to all GPOs in a domain
Configuring Email Notification
Using AGPM to create and manage GPOs
Use a template to create a GPO
Delete and restore a GPO
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What is DEM?
When do I use DEM?
Benefits
DEM Technology
DEM Requirements
Capacity Planning
Security
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Built on Microsoft Operations Manager 2007
Provides a subset of the Operations Manager
features
Enables collection of information about
application and operating system failures
Delivers rich reporting of common errors in
the environment
Can be configured to provide resolutions of
common Microsoft errors
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Any organization that experiences
application crashes and operating system
errors
One of the most severe and difficult-toresolve problems for users of desktop PCs is
when an operating system or application
stops responding
End users typically deal with this by rebooting
their systems: in 90 percent of the cases, they
don’t tell anyone in IT about the problem.
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Enhances IT helpdesk effectiveness, reducing cost of
Windows® ownership
 Identifies the highest-occurring crashes
 Reduces resolution time by providing crash details and
responses
 Assists in triaging patch deployments and updates
 Provides metrics for monitoring post-deployment effects

Improves desktop stability, increasing enduser
productivity and satisfaction
 Reduces downtime throughout an organization
 Reactive: provides real-time awareness of critical errors
 Proactive: helps address errors in applications before they go
into production
 Enables IT-controlled, custom error responses to end users
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Operations Manager (OM) 2007
Agentless crash monitoring
Error Reporting to a central location
Rich Data Analysis (utilizing OM reporting)
Direct Access to troubleshooting and
resolution knowledgebase (OM tie to
Microsoft Knowledgebase)

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System Center Operations Manager is a
software solution to meet the need for endto-end service monitoring in the enterprise IT
environment
Monitors thousands of servers, applications,
and clients
Provide a comprehensive view of the health
of an organization’s IT environment

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Monitor operating system applications
failures that cause your client computers to
hang or crash
Participate in the Customer Experience
Improvement Program
No Agent installed on Client
Configured through Group Policies
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DEM stores the error reports to a centralized
shared location
Temporary location that stores information
that could be analyzed by development
teams
DEM will then take the data sent from the
client and put it into the SQL database
Data in these directories can be forwarded to
Microsoft
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Operations Manger includes SQL based
reporting infrastructure
Reports available for Client Monitoring allow
administrators to identify the most critical or
most frequently occurring errors
Reports allow for administrators to engage
Microsoft Support, a 3rd party application
vendor, or have data to present to the internal
development team to find resolutions to the
most common or critical problems.
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DEM is capable of utilizing the Microsoft
Knowledgebase to provide prescriptive
resolutions to specific errors that are in the
environment
Administrators can quickly respond to and
resolve errors occurring without lengthy
research
DEM needs to be configured to send
information to Microsoft to receive response
URLs
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Windows Server 2003
Active Directory
Group Policies
SQL 2005 sp1
Powershell
.NET 2.0

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Use of certificates provides capability of
client to server and server to Microsoft SSL
based security
Delegation of access to provide read-only
access to most administrators

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Installation of SCDEM
Configuration of Agentless monitoring
Viewing Reports
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What is AIS?
When would I use AIS?
Benefits of AIS
AIS Client Properties
Why is AIS a Hosted Solution
AIS Process

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Advanced Inventory Scanning
Comprehensive Inventory Reports
Software License Management
Easily administered service
Security and Privacy

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AIS gathers data on all of your software
assets
Identifies all installed software by name, ISV,
family, and category
Scans systems for software through
Add/Remove Programs, Start Menu, Auto
start (Startup), and MSIs
Scanning is automatically randomized

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Inventory data is reconciled against the
Microsoft Asset Inventory Service Application
Knowledgebase
Database of software contains titles
representing the vast majority of
commercially available software
For Microsoft and some Third Party
applications AIS can interpret the type of
software installed (MS: OEM, VL, Retail, 3rd
Party: Purchased vs Freeware)

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Ensure that licenses you’ve paid for have
been deployed and are being used
Verify software within your enterprise is
compliant with your license agreements

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Designed for ease of use
Can be enabled in just a few hours
Inventory data is securely hosted by
Microsoft
No servers to maintain

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Microsoft ensures that the data gathered in
this hosted service is secure and remains
confidential to your organization
Data center with a caged environment and
redundant systems for reliability
Protect web sessions through a secure
connection
Windows Live ID to authenticate users
No identifiable Inventory data is shared with
anyone within or outside of Microsoft

In any environment for collecting an accurate
inventory on all the software installed on
their desktops on an ongoing basis

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Effectively managing your software asset
inventory to ensure compliance and optimize
IT budgets.
Identifying applications and installations that
are contrary to your corporate policies.
Analyzing usage to forecast organizational
needs.
Enhancing productivity in your IT
infrastructure and amongst your staff.

Broad support
 32-bit and 64-bit support
 Windows 2000 SP4 or greater
 Locale neutral

Low impact
 Small size: ~1.5MB
 Non-resident in memory when not in use
 Monitor its state and self heal (daily heartbeat)

Secure communication
 Mutual authentication with backend service
 Inventory upload is over SSL
 Agent per customer account

Additional features of SMS 2003/SCCM 2007
 On Premise inside of the firewall
 Enables both hardware and software inventory
 Enables real time usage metering of software application use

Why AIS if you already have SMS/SCCM
 Through acquisitions organizations may choose to deploy AIS
to the acquired company to assist with their due diligence in a
lightweight fashion
 If the customer has branch office scenarios where they do not
have SMS fully deployed
 Purchasing/procurement team wants to do a simple software
asset review without dependencies on the IT department
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No expensive servers to maintain +
Lower break-even point +
Easy to setup +
Anywhere access +
Predictable cost +
High reliability +
Need Internet access Perceived less secure -
Sign-in: sign in
through
passport
View reports:
online reports of
software assets
Clients: set up
schedule and send
inventory to the
service
Download
agent: MSI
package
Deploy agent:
using preferred
deployment
method

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