POWER HARADA: TUNE YOUR TEAM 2013 ASQ Denver Tools Symposium POWER IT OUT Why Use Harada What is Harada History of the Method Getting Started Philosophy 5 Forms Gemba Man! WHY HARADA? Supplement to a robust Lean/Six Sigma/Continuous Improvement/Process Improvement/Process Excellence/Guru of All Things/Quality Program Employees doing the day to day work tasks have a deeper understanding and are the most qualified to do their work. Strengthens the bond between the employee and the organization Process success is a repeatable phenomenon; so is employee success! TOYOTA PRODUCTION SYSTEM The production system is based on two pillars: Just-in-time manufacturing Respect for people Big companies=big production=big focus on processes This leads to rigidity in the process Decisions are often elevated to leadership HARADA METHOD IS A PEOPLE MANAGEMENT TOOL The core essence of the Harada Method is enabling self reliance Why Do I Care? Alignment of commitment Achievement of goals People wanting to be or do their best Managers want to support their employees Less waste of a resource Everybody has to be an artisan TRADITIONAL MANAGEMENT VS. LEAN MANAGEMENT Traditional Managers say: “I trust you” Lean Managers say: “What is the problem; What is the root cause of the problem; How do we know when the problem is solved; Let me know when you have solved the problem” According to the Japan Management Association the Harada Method is the best technique for developing employees. HISTORY OF HARADA Middle school teacher in Osaka, Japan coaching track and field Lowest performing school in the area (380 total comparable schools) Developed the idea if there is a process to encourage these students to set their own goal for life and work, this would make them more self reliant, thus more engaged, involved, and motivated! One of these is Mr. Harada HARADA IS BASED ON 5 THINGS Premeditation Personal Excellence Goal Setting Service Self Reliance 5 THINGS=5 FORMS There are 5 forms that create the structure in this tool: Self reliance questionnaire Long-term goal form Open window 64 chart Routine check sheet Daily diary Traditionally Japanese management focuses on the team aspect SELF RELIANCE POP QUIZ How Self- Reliant Are You? Rate yourself on a scale of 1-10 in each category. 1. Accountable 12. Highly skilled 23. Organized 1. Adaptable 13. Honest 24. Personable 1. Authentic 14. Imaginative 25. Prepared 1. Brave 15. Independent 26. Realistic 1. Capable 16. Initiative 27. Responsible 1. Caring 17. Innovative 28. Self-managed 1. Confident 18. Inspired (love to work) 29. Strategic 1. Creative 19. Inquisitive 30. Strong Willed 1. Determined 20. Empowered 31. Supportive 1. Ethical 21. Knowledgeable 32. Trustworthy 1. Flexible 22. Motivated 33. Visionary LONG TERM GOALS FORM OPEN WINDOW 64 CHART Place long term goal in the middle: List the 8 activities that relate to the long term goal around them For each of these 8 activities, brainstorm 8 ways to meet that goal. ROUTINE CHECK LIST Task May 1 Study a new technique X Come to work by 6:00 am X Read a personal development article May 2 May 3 X X X X May 5 X X X X Post 2 comments on social media Meditate May 4 X X DAILY DIARY 0600 – 0700 Woke up, morning routine, meditation 0700 – 0800 Exercised, ate breakfast 0800 – 0900 Travel to office – reached office at 0830 0900 - 1000 Coding – assigned by team lead 1000 – 1100 Team meeting 1100 – 1200 Coding – assigned by team lead 1200 – 1300 Tested code – assigned by team lead 1300 – 1400 Lunch break 1400 – 1500 Free time – studied a new Java technique John’s daily diary END OF THE SPRINT The people development is the missing link in most companies: This means no clear relationship between individual goals, career goals, and organizational goals. Success of any type (either personal or professional) cannot not be attained unless individuals make an ef fort to attain it. QUESTIONS & COMMENTS? If you Google “Harada Method” be warned there is also a disease and a surgery by this name! WOW! REFERENCES Bodek , Norman. "Humanity and Harada." Industrial Engineer , Februar y 45.2, 2013: 46:50 . Bodek , Norman, and David Fennig. "The Harada Method." Lean Management Journal , June Issue 5 Volume 2, 201 2: 48:49 . Caf feinatedPDX. "Harada Method Webinar with Norman Bodek ." youtube.com , December 5, 2013: http://www.youtube.com/watch?v=tg9UhtqCmmo . Harada Education Institute. "The Harada Method: The Spirit of Self Reliance." n.d. Marathe, Shachi. "The Harada Method: Templates to Measure Long term Goal Acheivement." www.isixsigma.com, August 2013: http://www.isixsigma.com/featured/the -harada-method-templates-tomeasure-long-term-goal-achievement-par t-2-of-2/.