Responsible Service of Alcohol

Report
Responsible Service of
Alcohol
SITHFAB009A
NSW OLGR approved
Design © geoff meston
Presenter:
RTO administration
1.
2.
3.
4.
4.
5.
6.
7.
8.
Memorandum of Understanding
Accreditation
Student Register (Photo ID required)
Breaks: 11.00 - 11.15; 12.45 – 1.15; 2.45 –
3.00; Finish 4.00
Amenities
Fire Evacuation
Phones
Smokers
Assessment & Certification
Certification (2)
Statement of
Attainment
•
•
•
•
Nationally accredited
SITHFAB009A
Keep it safe at home
Apply to CMDA for a
replacement
NSW CLGCA Photo
License
• $70 RSA
• $30 RCG
• Interim Certification
valid for 60 days
• Apply to post office for
actual license card
• Apply to OLGR for
replacement
• Middle name on
application form!
• http://www.olgr.nsw.gov.
au/photocard.asp
Context of
RSA in NSW
Quiz
Why are we here??Community concerns
1.
2.
3.
4.
More responsibility and accountability from suppliers
Crime and violence
Underage
Health
Liquor Act 2007
(commenced 2008)
1.
2.
3.
4.
where
when
how
who
Key agencies
Activity
Legislative
framework
for RSA
Liquor
licenses

Hotel
Club
On-premises
Packaged
Producer/
Wholesaler
Limited
License categories
 harm minimisation
& public interest
 Public interest &
Venue conduct
 Disturbance
complaints
 Disciplinary
complaints
 Temporary Closure
orders
Declared premises: Records
over previous 12 months
• ≥ 19 Assaults
• Lockouts; early bar close;
plastic; drink limitations;
timeouts
• 12-18 Assaults
• Plastic; timeouts; early bar
close
• 8-11 Assaults
• “Additional OLGR support”;
you are on notice
 3 strikes legislation

“Prescribed Offences”
Strike One is automatic at
conviction. (court conviction OR
payment of penalty notice).


Strikes 2 & 3 “discretionary”
3 years for expiry
3 strikes summary


TWO key Offences (licensed venue)
 Permitting….. (licensee)
 Serving liquor to….. (staff + other)
Penalties
 Up to $11000
 On the spot up to $1100
Intoxication
Avoiding
prosecution….?????
NO statutory defence…..
Asked them to leave
& organised transport home
Refused service
of alcohol
Responsible promotions
Food available
Local accord membership
Ongoing RSA training
2
Intoxication: Liquor law
definition: 2 criteria required
1
Voluntary
Exclusion
……
Venue
obligation
to comply
with
request
fail to quit…
when asked
 the premises
 the “vicinity of the
premises” (50m)
 exemptions to
“vicinity”
Re-Entry prohibitions
 The premises: 24 hrs
 “Vicinity”: 6 hrs
Penalties
 Up to $5500 fine, or
 $550 on the spot
penalty notice
Excluded for repeatedly
drunk, disorderly or violent
Licensee is member of local
liquor accord
Licensee applies to CGLCA
for Banning order
No entry to premises and
vicinity
Banning Orders
Up to 6 months
Minors





Licensee
Staff
Patrons
Other minors
Minimal legal
defence
available
News.com.au
$11000 and / or 12
months jail….for you?
Up to $1100 penalty notice
Minors: part two
Second party sales: selling
AND supplying
$11000 and /or 12 mths jail
$1100 penalty notice
www.medeguru.com
Remote sales
Recipient ID required
Fines $2200-3300
Minors serving
alcohol on licensed
premises $5500
Clubs…Approval
available: ok in dining
room; non restricted area
www.entrepeneur.com
www.wikihow.com
Minors: entry to licensed premises
hotels
Alone:
accom;
restaurant
With adult:
bistro;
lounge;
Registered
on premise
club
Alone: most
ok.
With adult:
public
entertainm’t
area
Walk-through
provision
non
restricted
area
with Member
>18
With temp
member: in
presence of
(responsible
adult)
Walk-through
provision
Fines: Licensee $5500 ($550) ; minor $2200 ($220)
Unrestricted: Packaged; Limited; Producer / wholesaler
Responsible adult
Someone who is at
least 18, AND
1.
__________________________________________
or
2.
__________________________________________
or
3.
___________________________________________ .
Evidence of Age
www.thefullwiki.org.au
www.dfat.gov.au
www.crimlaw.com.au
What are we looking for???
No.1 Minors not to be
served liquor
No.2 Bar areas of
hotels & clubs
No. 3 Minors area
Authorisation sign:
hotels
Mandatory signs: all licensed premises
No.4
Breath
testing
above
test
machine
Mandatory Sign no. 5 Internet Operators
IT IS AGAINST THE LAW TO SELL OR SUPPLY ALCOHOL
TO, OR TO OBTAIN ALCOHOL ON BEHALF OF, A
PERSON UNDER THE AGE OF 18 YEARS
No. 6 Clubs: at
Guest Register by 31
March 2011
Undesirables
Products
Director – General may
ban if:
 Indecent
 Encourage rapid
consumption
 Easily confused with
non alcoholic
products
 Not in public interest
Max penalty : $5500
Promotions:
(see schedule C)
Director – General may
ban if:
 Appeals to minors
 Indecent
 Non standard
measures
 Free; extremely
cheap; short period
discounts
 Not in public interest
Max penalty: $5500
S 102 Liquor Promotions….Risk
• VERY cheap
• Competitions
• Non standard
size
• Credit
• All you can
drink
• > 2 hours
Hi.
Law says “NO!”
• Bulk pre-mix
• Multiples
• Competitions –
mid strength
• 1-2 hour time
Med.
Law says “if
managed”
• Standard sizes
• 1 freeby
• Lo discounts
• < 1 hour
• Prizes not
consumed on
premises
Lo.
Law says “YES!”
activity
Alcohol
guidelines
for low-risk
drinking
What is a
standard drink?
Is NOT
 a ‘serving’ of alcohol
 The same for different glass
sizes
 Easy to measure with wines
It IS
 10grams of pure alcohol
 A concept to enable you to
track how much you drink
 Found at Standard drink
Guide www.alcohol.gov.au
 Found on packaged alcohol
labels
Standard Drink
Guide
www.alcohol.gov.au
Impact of alcohol consumption
Death
Community cost
Disease &
treatment
Violence
Car crashes
Risky
behaviour
Binging
Drunk people: funny until you
have to clean up after them
Immediate effects
Discuss….
2 hrs per std drink
Drink driving…..?
0.05g / 100 ml BAC
How can you lower it???
1 hour per
standard drink
Question
You’re drinking middies of light & you’re
male
How many can you drink over a 3 hour
period and still drive home (ie <0.05
BAC)?
Snapshots from the war zone:
the short term effects
8pm…sober: Not my type
10pm…6 schooners: Hmmm, how’d
she slip past me?
1am…8 rums: Woo Hoo!
there’s my future wife!
Effects of alcohol
THE BEER GOGGLES
8pm…sober: Yeah pal, not
even when hell freezes over.
10pm…5 Cruisers: At last, someone
acceptable to dance with!
Effects of alcohol
1am…7 peach
bellinis: Hmmm, I’ll
have to grab this little
gem before the
others spot him.
THE CRUISER GOGGLES
Long term impacts
Susceptibility factors
activity
Strategies to
prevent
intoxication &
underage drinking
Speech
Balance
Coordination
Behaviour
Indicators of Intoxication
smell of
alcohol?
time
drinking?
arrival
time?
sober to
start
with?
what
drinking?
Make observations
OTHER DETERMINANTS
how
much?
Reasonable belief
Refusal for
intoxication
Reasonable person
test
Not discriminatory
Other medical
conditions: try to
determine
1.
intro
Hello, state who your are
2.
approach
Not in front of friends, non authoritative, relaxed
3.
emotion
Eyes, short sentences, repeat, no arguments
4.
refuse
Clear, concrete statement
5.
notify
Other personnel
6.
exit
nearest
7. ban if
necessary
Strategies for preventing
Intoxication
House policies.
RSA retraining
Management &
Directors support
RSA & staff
RSA monitor / host
Internal self audits
Voluntary restrictions:
curfews
drink restrictions
Promote low
& non
alcoholic
drinks
Food, water,
entertainment;
responsible pricing.
www.shop.nsw.gov.au
 $11000
and/or 12
months jail??
www.bartendertoolkit.com
www.perthnow.com.au
Strategies
for
preventing
Underage
drinking
 Tips for checking...
Saying no to underage drinkers
Activity: 5 minutes.
complete the policy
House Policy
We don’t serve…
We do….
We provide….
Our staff…..
 Getting people
home…. Avoiding negligence
claims. Add transport to your House Policy
www.killmydaynow.com
Local
stakeholders
Liquor accords
 Community
centric solutions
 School / alcohol
education
 Non regulatory
agreement to
alter aspects of
operations
 Good for
business
reputation
 www.hasslefree.
com.au
Link
Drinking Spiking....the scourge of
your venue
Strategies for prevention
Monitoring
Alertness
Floor supervision
Suspicious behaviour
Report doubts
Responding
Take action
000
Maintain scene
Incident register
Group activity
1.
2.
3.
4.
5.
6.
The 18th birthday
The wedding
The 3 day festival of love and rock next door: you are
a liquor safety consultancy advising the organisers
Your new nightclub
The 30 yr old hen’s night
The trade show in your auditorium (free booze)
• Pick one: detail every strategy you
would employ to keep out of RSA
trouble at every level of your operation.
• 10 minutes; then present to class

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