President - NACS-FSA

NACS Zone Meetings
Lets Chat:
• Tell me about you•
How may years with FSA
• What has been you biggest challenge this past year?
• What one thing have you done to increase efficiency and manage
your workload this past year?
• What is your one wish for next year?
NACS Board Members
Tanya Dostal – WA President
Lisa Liska – NE Vice President
Theresa Windham- GA Secretary
Marla Koerner- OH Treasurer
Allen Hall- NE Past President
Kim Adams MT - Clif Rasmussen –UT Zone A
Tom Shelton- MO Zone B
Jeremey Burner-VA Zone C
Cheryl Brooks AR and Leon Brewer- SC Zone D
What have we been up to?
Monthly Teleconferences
On going discussions with National Office about staffing issues
Monitoring and tracking legislative issues
Various Members serving on taskforces
Joint discussions with NACS, NASE, NADD, NASCOE, and
Chief’s Association
FSA Service Delivery
Transformation Task Force
• Allen Hall Served as the NACS Representative
• July 16-17 in DC
• The group included the following SEDs: Val Dolcini, CA; Bryan Hurlburt, CT; Adrian Polansky,
KS; Bill Wehry, PA; and Julia Wickard, IN.
• State Committee Members: Sam Asai, OR; Ralph Turner, ME; Walter Hill, AL; Marcy
Svenningsen, ND; and Armando Valdez, CO.
• NASCOE was represented by Bo Epting, MD and NADD by Robin Talley, DE.
• There was also a paid facilitator that structured the meeting and he was assisted by Darren
Owen a Program Specialist from TX.
• The group of SEDs and Committee Members had previously been together for a meeting in
• Karis Gutter was the main person in charge and Juan Garcia was in attendance for a
majority of the meeting.
• We had presentations from the following:
Deputy Secretary, Krysta Harden; Undersecretary Michael Scuse; DAFO, Greg
Diephouse on
Bridges to Opportunity; Todd Atkinson, GovDelivery; Jonathan Alboum,
MIDAS; Todd Anderson,
ACRSI Initiative; Tonye Gross, Customer Self-Service Portal
Update; Gerald Pattillo, Director,
Architecture & Management Center & FSA Chief
• Prior to the meeting we were given a draft FSA Vision Statement and the group provided
input for a new vision statement.
Payment Processing Task Force
• Ryan Lukassen, LeAnn Gibbs, Heather Cox and Mark Drewitz
• Worked with Cindy Haas in the Finance office on how to
obtain electronic payments.
National Leadership Training
• Allen Hall and I both sat in on a update on the Management
Training initiative that has been implemented. Stu Skidmore
has been the NACS Representative and trainer on this project.
• We continue to try and advocate for FLO’s to be included.
FLOT Hiring Questionnaire
• Maureen Mausbach and Dan Gieske worked with Kansas City
in redesigning the new hiring questionnaire for FLOT’s
• Currently now being used.
Bridges to Opportunity
• NACS was asked to have members in attendance at each of
the pilot locations in
• Oregon- Peter Halverson
• Texas- Heather Cox
• Connecticut – Linda Whiteman – NY
• Minnesota – Jerry Hurlee and Paul Peterson
• North Carolina – Mike Brown
Paperless File Initiative
• FLS- Tanya Dostal- WA
• FLM- Denise Lickteig – NE
• FLO- Jessica Davis- ID
• To date nothing has happened on this task force.
Employee Viewpoint Survey
• Theresa Windham from GA will be the NACS Rep.
• Recommendations:
Improve Communication from Leadership
Creativity and Innovation
Hiring the right talent
Training and Learning needs
Resource Sufficiency
Task force on hiring process
• Tom Shelton – MO will be the NACS Representative on this taskforce. Will be looking for ways to
improve the hiring process… finding sticking points…..and looking for solutions. Working with HR
• Training for state and county hiring managers.
What are the various hiring authorities that can be used to fill vacancies and what are the pros and
cons of each
What assessment methods are available and the pros and cons of each
Provide checklists for submitting a complete request under the various authorities
• Determine appropriate HRD staffing levels and provide additional FTE’s.
• Identify a process to streamline merit promotion/internal hires
• Provide training to Administrative/Executive Officers and FLP Chiefs and utilize them to
assess applicant qualifications.
• Create and publish an applicant tool kit that:
Identifies exactly what information is needed to apply for a position
Describes and/or provides example of acceptable documentation
Describes how each item will be used in the assessment process
Outlines the process and identifies approximate timeframes
New Employee Task Force
• Bill Mahany- Kansas was working on this- Bill retired Jan. 30
• Onboarding – Training that every new employee will need to
address issues such as employee benefits, ethics,
organizational structure, agency mission, customer service, ….
• Program Tech – Training courses designed for those who need
PT skills. Could be a PT or other employee who has to
perform PT duties on occasion.
• FLOT – For those who need loan approval authority
• COT – For those who are training to be a CED
• Supervisory/Management – For officials such as FLMs and
CEDs that will be managing personnel
NACS invited to attend National
FLP Training Meeting in Nashville
• One slot was added for the NACS president to attend. During
the meeting we were able to meet with Greg Diephouse and
Chris Beyerhelm
• Also had a chance for NASCOE, NACS, NADD and NASE
presidents to meet to discuss Joint meeting in DC for April and
possibility of Joint Conventions.
• Lisa has worked hard with the various divisions in obtaining
the responses to the resolution and setting up teleconferences
with the committees.
• Please continue to look for ways to improve our process and
make suggestions
Teleconference with Val Dolcini
• NACS was invited to join in with the other associations when Val
Dolcini began as Administrator. He wanted to know what each
employee organization does along with our biggest challenges…….
• Quarterly Call held 1/30/15
Updates: Farm Bill implementation eye popping success
4.7 Billion in payments for Disaster 545,000 applications LFP
NAP full swing and ARC/PLC Education Mode
FLP on track for record breaking year
- More activity on hiring
Increase HR Capacity
Training to hiring managers
Process improvement
Customer centric approach – communication btwn HR and Hiring
• Cash awards big win to be able to give these
• Equipment refresh – everyone should see new IT equipment
• Employee engagement
Budget allotments coming soon
Asking States if they need additional temps
Midas in sustainment mode
IT Roadmap – Where do we go from here
Hoped to have OGC advice on language in Appropriations Bill
BTO in Beta testing
Overtime – we asked for it but no answer yet
Joint meeting in DC week of March 30
Current Membership
We have 738 active members:
3 Associate Members
38 New Members
697 Regular Members
Budget Year to Date:
• Income from 6-1-14 to 1/13/15
• Dues: $55,113
• Host State Reimbursement $1500
• Other Income JM Marketing $1000
• Total income $55,113 ---- still 2 quarters of dues to come in
Consultant Fees - $35,393
Awards $992.79
Board Travel $4500
Committees to Convention $ 10,290
First time Incentive $2000
Membership Incentive $800
Legislative expenses $1535
Supplies and web page 210.43
Income- Expenses YTD= -609.41
Zone Meetings
Spring Board Meeting in DC along with Legislative
Ben and John went to DC and met with Key people
National Convention in St. Louis
Topics to look at in the future
What should the agency look like in the future
How do we deliver the program
What improvements do we need to the process
How do we properly train new employees
How do we recruit the right people
How to we continue to make FSA the career of choice
What does NACS need to do to
encourage new members
What brings you to a meeting?
What do you want to get out of the organization?
What would cause you to be more involved?
What makes it fun?
Would a National Convention in Washington DC help?
My View to the Office…..

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