Compliance Last update: 1/2013 1 CSA Compliance, Safety, Accountability Safety Measurement System (SMS) focusing on unsafe behaviors to reduce CMV crashes, injuries and fatalities. Roadside violations and crashes are sorted into 7 behavior categories (BASIC’s). Points are assessed to the carrier AND the driver! DOT intervention if points get too high. Carrier can receive unfit safety rating. Additional Information on CSA Federal website: http://csa.fmcsa.dot.gov/ To view a list of all BASIC violations with point values please refer to the SMS Methodology: http://csa.fmcsa.dot.gov/Documents/SMSMethodology. pdf Landstar CSA online awareness course: http://elearn.landstar.com/login/index.php How Compliance Affects Your Loads Tractor placed in hold status (unable to receive trip advances & not visible on available load board). Load will be stopped in route if non-compliant issues disqualify the operator or equipment. Load repowered if operator or equipment cannot satisfy noncompliant issues in a timely manner. Equipment Compliance Periodic Inspections (120 Day) Tractor or trailer on hold if past due. Failed inspection stops load until repairs are made. DOT/MTO Roadside Inspections Out of service (OOS) violations stop the load until: Equipment repairs are made. Driver violations have been corrected or OOS time met. Maintenance and Repair Reports (MR) Tractor or trailer on hold if past due. Will stop a load if MR is needed for roadside inspection. Operator Compliance Truck on hold & stop load: DOT Physical; cannot drive if expired CDL; cannot drive if expired Truck on hold & stop hazmat load: “H” Endorsement on CDL Hazmat Certification Truck on hold: Annual Review Stop load: Passenger Waiver form Random Drug & Alcohol Testing Operator must proceed immediately to collection site. Delay only when necessitated by time sensitive load. Test must be completed the day of notification. Failure or refusal to test is considered a “positive”. All positive results lead to immediate cancellation. Load will be repowered. Operator not allowed to requalify with Landstar. Help us avoid untimely notifications: Enter accurate detail on the load type. Enter accurate status updates for time and location. Hours of Service (HOS) Must have a 10 hour break (off duty and / or sleeper). Cannot drive after 11 hours of driving. Cannot drive after 14 hours of work. Work = on duty, driving, off duty, and sleeper less than 8 hours Cannot drive after 70 hours in 8 days. Includes on duty and driving time. Can restart the 70 hours with 34 hours off duty / sleeper. HOS Compliant Loads General Guidance For Planning Loads Average 500 miles day; allow 10 hours rest for each day. Use all fields available on load board (pickup / delivery windows) Build in extra time for: Loading / unloading delays Roadside inspections Random drug & alcohol tests Major cities with known traffic congestion BCOs should not accept loads they cannot deliver on-time. BCOs need to communicate delays immediately to the agent. Contact Customer Service to repower if delivery time cannot be changed. Customers MUST understand HOS rules! BCO has a full 10 hours off Load picks up at 6am in Jacksonville, FL Load delivers at 5pm in Chattanooga, TN 465 miles, approximately 9 hours driving 14 hour violation – cannot deliver today even if time is pushed back PTI Loading Arrive to load Shipper not ready Lunch break Delivery time not met due to delay in loading “know the industry Hours of Service (HOS) regulations to determine if your load will deliver on time” BCO has a full 10 hours off Load picks up at 6am in Jacksonville, FL Load delivers at 5pm in Chattanooga, TN 465 miles, approximately 9 hours driving 14 hour violation – cannot drive after 7pm PTI Loading Break Delivery Delay in unloading Status Updates/Check Calls Data must be accurate Date Location Event (delivery, arrival, etc.) Time (local time based on event location) Data must be confirmed with BCO, do not assume or guess load has been delivered Cell Phones—Effective 1/3/12 Cannot Talk/dial/hold hand-held phone Can Use hands free phone Punch one button Can talk on hand-held if safely parked Use GPS/CB/EOBR/Dispatch Tools Penalties Serious violation Operator = $2,750 Carrier = $11,000 Post accident liability Agent’s Responsibilities Ask yourself: “What kind of Carrier are customers looking for?” Don’t allow an operator to run unsafe or illegal! Protect your customer Protect your carrier Protect the BCOs Protect yourself Questions? Comments? Compliance Phone Number: 800-872-9400 Automated: ask for the department you need Presentations are customarily updated on a bi-annual basis (information is subject to change ).