Company Profile - Services Offered For Security Service Sector

Report
-:Board of Directors:Mr. Rajiv Ranjan (1st M.D.)
He has completed ITI in Mechanical Stream, there after he worked in
Hindustan Motors for 12 years, after that he joined and worked in Tool
Management & Process Control Engine Plant for 12 years.
Mr. Praveen Prakash (2nd M.D.)
He worked as a software Engineer in Canada at Open Solution Software
for 8 years.
H.No. 15, Kidwaipuri Near Thakur Prasad Community Hall
Patna – 800001
Phone No.:- 0612 – 3268737
Cell No.:- 9973920980, 8083004000
Email: - [email protected]
Web Address: www.rrpsolution.com
COMPANY PROFILE
INTRODUCTION: RRP Solution Pvt. Ltd. with large interests in
facilities and Securities endeavor to provide and cater
all non core business needs of any corporate, be it
managing the housekeepers, teaming your electro
mechanical services, sprucing your front desk
management, Disaster management and securities. We
also advice our clients in getting good quality
equipments, be it electronic, mechanical, telecom or
any thing you think of.
 RRP Solution Pvt. Ltd. provides world class
integrated facility and security Management services in
India. We use modern techniques, management
processes, and state of art equipments to ensure strict
adherence to the global benchmarks in Facility and
security Management services.
COMPANY DETAIL
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Corporate Identity No. –
PAN No. –
Service Tax No. –
TIN No. –
Bank Name –
Bank Account Name –
Bank Account No. –
Bank IFSC Code –
Bank MICR Code Bank Account Type -
U74120DL2009PTC195815
AAECR5291H
AAECR5291HSD001
10155871094
Bank of Baroda
RRP SOLUTION PRIVATE LIMITED
52820200000024
BARB0KOTEAX
841012503
Current
Regd Off:- 121 A, Begampur, Malviya Nagar, New
Delhi, 110017, Delhi, India.
TELEPHONE: Mob:- +91 99 739 20980, +91 80 83 004000
+91 77 810 12668, 0612 3268737
E-mail:- [email protected]
Web Address : www.rrpsolution.com
HEAD OFFICENew Delhi.
BRANCH OFFICE
Patna.
CORPORATE
OFFICE New Delhi.
RRP Solution Pvt. Ltd.
DIFFERENCES: Truth in Promise
 State-of-the-Art Maintenance
Management System
 Quality Assurance & Customer
Satisfaction
CUSTOMER SATISFACTION - FULLY UNDERSTAND AND FULFILL
CUSTOMER NEEDS .
TEAM WORK-MAINTAIN EFFECTIVE COMMUNICATION ,
DELEGATION AND COLLABORATION
INNOVATION - ANTICIPATE TRENDS AND DEVELOP COMPETITIVE
PRODUCTS.
AGILITY- ACT QUICLKY IN A RAPIDLY CHANGING ENVIRONMENT.
QUALITY-DO THING RIGHT THE FIRST TIME.
INNOVATION
AGILITY
CUSTOMER
SATISFACTION
TEAM
WORK
QUALITY
OUR STATEMENT
“RRP Solution Pvt. Ltd. will strive to attain
the highest standard of
Professionalism in the field of security,
Facility services ,Soft Services, Micro Facility
Services and
related services by adopting strict recruiting
norms,
comprehensive and continuous training
Program and making optimum use of modern
gadgets and equipment to ensure total
satisfaction
of clients and to remain market leader in the
profession “
RRP Solution Pvt. Ltd..
QUALITY POLICY
 We are committed to provide world-class
services with due concern for
environment and safety of the society.
the
 This will be achieved through continuous
improvement in quality & service,
technology up gradation and cost reduction.
 Quality will reflect in everything we do and
think. Quality in behavior, quality in human
relation and quality in governance.
RRP Solution Pvt. Ltd..
VISION
A customer centric service provider committed to
delivering evolving solutions globally, driven by
operational excellence. To revolutionize the Indian
scenario by facilitating each industrial segment with
most modern, eco friendly single window solution and
ultimately the group aims to be trusted by its
customers to provide integrated and industry specific
solutions to help secure:
 THE HIGHEST LEVEL OF HYGINE
SECURITY.
 OPTIMAL PROCESS EFFICIENCY
 COST AND IN USE
EFFECTIVENESS
 SAFETY OF STAFF AND
ENVIRONMENT
Key Strengths
Domain
expertise &
experience
•Focused, process
based approach
•Proven expertise in
industry
•Leaders in New Age
economy
Businesses
Strong
Management
team
•Each project run by separate
heads
•Diverse knowledge pool
•Industry expertise
•Excellent liaison with
authorities
Financial &
organizational
stability
•Growing at 100%
annually
•Zero debt
•Profitable company
•Completely Statutory
compliant
•No Legal issues
•Non unionized
operations
Quality
Process
•ISO certification
applied for
•DMAIC model
•Score Cards
•Resource
Optimization
•SOP & Checklists
Proven record
of evolving
relationships
•PAN India progressive
contracts
•Multiple sites
Business
continuity
infrastructure
•Multiple centers in
multiple cities
•Intranet
•2 tier power back-up
•Consistent
information back-up
•ERP package
•Zero down time
RRP Solution Pvt. Ltd.
has a unique and comprehensive
approach toward the facility services management under it customer
care concept that provides the client with:
CARE
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Comfort
Attention
Responsiveness
Efficiency
Customer care is the core of our Facilities Management beyond its
traditional boundaries. It ensures comprehensive solutions that
concentrate on efficiency and effectiveness. We ensure that the
clients are free to concentrate on their business without becoming
involved with routine property management issues. We take plans to:
 Fulfill their requirement and remain in constant touch.
 Obtain feed back to measure satisfactions levels after services
delivery.
 Bench marking solutions.
 Continuous improvement of our processes.
 Ensuring conducive work place environment for the employee.
To meet the unique needs of our clients, we utilize multiple
business solutions to implement and individual valueaugmentations plan for each asset- a plan to create/ protect /
and value with focus on revenue enhancement, operational
efficiency and services excellence. We work to the high
market standards of knowledge, expense containment and
execution: yet deliver on our commitments. We maintain
personal relationships with our clients and understand their
need at the local level with the following goals:
 To monitor current and maintain an alert approach to future
so that changing circumstances are anticipated and necessary
action is taken for the benefit of our clients.
 To promote and maintain good relations with client and
potential client and fellow professional’s and to establish our
reputations for approachability and responsibility.
 To encourage our staff to reach their full potential by
developing a lateral creative thought process in solving
consultancy issue.
TELECOM SERVICES
RRP Solution Pvt. Ltd.
has been pioneer in construction, operation
& maintenance of telecom towers on Pan India basis. RRP Solution
Pvt. Ltd. has successfully executed the following projects for :-
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O & M Activity.
Care Taking / Security of Towers
Diesel Refilling
DG Maintenance.
AC Maintenance.
EB liosoning.
Preventive Electrical Maintenance
Civil Construction of Towers
Tower Painting
Land Acquisition
Site Vetting
Municipal/ Pollution Clearance
Torque Maintenance of Towers
Address Verification
Credit Verification
Operation And Maintenance
(Passive O&M)
Preventive & Corrective
Maintenance
Annual Maintenance Contract
of Equipments
Management of Fuel, EB, Rent,
NOC & Security
Optimization
METHODOLOGY
 DIESEL REFILLING/ ELECTRICAL MAINTANANCE/ DG
MAINTENANCE
We are equipped with transport system with GPS system on board . These
vehicles are sealed through RF IDs which is tamperproof. The control room
keeps strict monitoring of the vehicles. We ensure quality and quantity of diesel
from the petrol pump level by placing our vigilance team on road. This helps us
in maintaining a good average of the DG sets as the adulterated fuel is the major
factor of low average of the DG’s. The caretakers are given incentives for
maintaining the DG and its average. A proper servicing of the DG set after use
of 250 hrs keeps the Dg in healthy condition. We keep arrangements to hire Dg
sets from market in case of emergency. An additional fleet of mobile DG’S are
taken from the client and placed at vantage places so that it could be utilized
immediately in emergency hence reducing the chances of outages.
 ADDRESS VERIFICATION/ CREDIT VERIFICATION
We undertake the work of address verification and credit verification at the
village level. We adhere to the specification , criteria and time frame as fixed by
TRAI.. We have a three tier system to verify which ensures a genuine output. We
have developed contacts with various Banks and institutions at national level to
help us in credit verification of the customers. Since we do credit verification
various banks it helps us in bringing down the operational costs for the same for
all our clients. We also undertake works of collection agents and transporting
cash at all India level.
Site Selection & Acquisition
Supply of Infrastructure
Liaison & Statutory
Permissions
Project Management &
Execution
OUR CONTROLER:Director
Project Lead
Assignment manager
Regional Manager -200 sites
Area Manager -100 sites
Supervisor-50 sites
Assist. Supervisor-25 sites
Reliever – 10 sites
Caretaker - 1 site
O & M ACTIVITIES:Preventive Maintenance
 Shelter
 Electrical Equipment Check &
Services
 DG Maintenance
 Battery Bank
 Earthing
Shelter: Water Leakage Check &
Rectification.
 Check for any damage to the
shelter.
 Door Lock Check & Rectification.
 Bits Check.
Electrical Equipment Check &
Services: PIU
 AC
 SMPS
 DG Mains alternator
Installation
And
Commissio
ning work
Power Interface unit: All MCB check & burn MCB replacement.
 Loose wire/damage to wire.
 Site should run on auto mode for 99.99%.
 External around rectification.
Air Condition: AC blower check
 AC compressor check
 Filter clean every month
Power plant: Output & Input voltage check
 All rectifier fans cleaning.
 Battery charging check + specific gravity
check.
DG mains Alternator : Earth to neutral voltage check
 AVR check
 Coupling volt check
DG Maintenance: Check lubricant level & check for any leakage.
 Check water level in the radiator & any leakage.
 Check all nut & bolts for tightness.
 DG battery gravity check.
Battery Bank: Discharge report per month
 Boost charging every month.
 Ensure temperature maintain 25-30 degree
Celsius (OD) & 20-25 degree Celsius (ID).
Earthing: IGB, EGB check for correctness.
 Tower earth checking.
 Earth pit chamber check maintains & damage.
EB work status: Submit Site document and affidavit in BSEB office
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for laisoning.
Collect receipt of in Bihar Rs.50 and in Jharkhand
Rs.20
JE do site survey and make Estimate
Then collect Estimate from BSEB office after 10 to 20
days of Laisoning fee submission
Security money 21.5% of Estimate have to be
submitted to Operator for DD
After receipt of DD from Operator, it is submitted to
Sub-division BSEB office and get Work Order
After getting Work Order, Line Erection work started
LT or HT line supervision cost and Meter testing
charge have to be submitted to BSEB by DD or cash.
After line erection work completion Sealed and
Tested Meter is received from BSEB office and it is
installed at site
Route Survey, Route Drawing
and ROW liaison
Trenching, Ducting, Back
filling, HDD Boring, DIT, Cable
blowing, Splicing, M/H
Installation, Termination &
Ring Integration
GUARDING SERVICES
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PERSONAL PROTECTION SERVICES.
RISK ANALYSIS & RISK MANAGEMENT.
SURVEY AND AUDIT.
SPECIALIZED SERVICE.
SECURITY MARSHAL.
SECURITY OPERATIONS UNDER DIFFICULT
CONDITIONS.
PROFESIONAL INVESTIGATIONS,
SERVAILIENCE AND INTELIGENCE SERVICES
CONSULTANCY.
ASSIGNMENT OPERATIONS.
CLIENT RELATIONS.
CONTROL ROOM OPERATIONS
TRAININGS.
FIRE PREVENTIONS CONTROL.
CONTROL ROOM OPERATION
 TAKING CARE OF VISITOR.
 RECORDING OF COMPLAIN.
 TAKING CARE OF GAURDING DUTIES.
 KEEP CLOSE LIAISON WITH THE POLICE.
 DEPLOYMENT OF SECURITY
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PERSONNEL.
HANDLING INCIEDENT LIKE BOMB &
FIRE .
CONTROLING OF OPERATION BY
SUPERVISIOR.
REPORTING OF ARRIVAL DEPARTURE OF
GUARD.
KEEPING THE MANAGEMENT INFORMED
REGARDING ACTIVITIES AT CLIENT
PERMISES.
RRP Solution Pvt. Ltd.
SUPERVISION SCHEDULE
On Site-Daily.
Assignment
Manager,
Supervisor
Supervisor
Daily (Day &
Night).
3 Times a week Operations
Manager
Once a week
Business
Leader
1 Surprise Night Operation
Check Weekly. Manager
Monthly
Audit team &
Surprise Check. Senior
Management.
RRP Solution Pvt. Ltd.
FACILITY
SERVICES
Facility Services
 Care-taking Services.
 Diesel Filling
 Maintenance Services.
 Housekeeping.
 Corporate Services.
 Man Power providing.
We believe in ‘Total Quality Services’ and look forward to
challenging assignments. The services offered by us are:
 Maintenance Services: We undertake maintenance services to
include engineering services, preventive maintenance, airconditioning, plumbing, electrical services, carpentry and masonry
work and maintenance of lawns and gardens.
 Care-taking Services: We undertake responsibilities like care
taking of assets involving housekeeping / maintenance and
security, including those at remote places like communication
towers, heritage sites, and vacant properties and the like.
 Housekeeping: This includes all kinds of premises like offices,
rest rooms, public areas, floor buffing, glass cleaning, facade
washing, graffiti removal, railway stations, rail coaches, carpet
shampooing and the likes.
 Provision of Drivers: The group has long experience in transport
operations. We provide well trained and competent drivers to our
clients to meet the individual needs, corporate needs as ell as
provisions for mass deployment of drivers like for DTC and call
centers. We have facilities for professional testing and training of
drivers to international standards, both for light and heavy vehicle
drivers. We also undertake valet parking for hotels and at special
events.
Management Team Structure
Client SNPL
Coordinator
Site Facility Manager
E & M Services
Electrician
HVAC
Housekeeping
Services
Plumbing
& Allied
services
Security /
Miscellaneous
Services
Housekeepers
Façade Cleaning
Garbage Management
SAVINGS TO THE CLIENT:By carrying out all the
procedures and checks as
detailed above we shall be
able to reduce the outages to
the minimum level there by
accruing huge savings to the
customer.
RRP Solution Pvt. Ltd.
Thank You
Please
contact us at:
M/s RRP
Solution Pvt.
Ltd..
M/s RRP Solution Pvt. Ltd..
H.No. 15, Kidwaipuri
Near Thakur Prasad Community Hall
Patna – 800001
Phone No.:- 0612 – 3268737
Cell No.:- 9973920980, 8083004000
Email: - [email protected]
Web Address: www.rrpsolution.com

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