Lim Sei Kee @ cK Who is involved during events? Friends, family and volunteers Events management companies, professional events organizers Where to get extra staff? On-the-job training and the recruitment of staff from outside. Events management has to be effective, and events managers must be good communicators and good delegators in situations that may be constantly changing. Event organizational structures: A) visitor services operations, B) support services operations, C) marketing, D) administration, and E) finance. Ceremony and celebration; food and drink services; presentation and technical services; support and ancillary services Operations Sales activities, enquiries and ticketing Marketing Accounts and control function, purchasing role Finance Personnel issues, recruitment and induction, payment of wages Administration Visitor service officer (FT) Catering Manager (FT) Steward leader (Volunteer) Information and ticket officer (PT) Contract Staff 30 volunteer stewards and ushers One supervisor (PT) and six staff (V) Music Officer WHY? This is because there is a need, in an organization where unfamiliar people are working together, to know exactly who is in charge. Communication is everything! The lines of communication not only pass up and down the hierarchy but also run from side to side. Example: Change in music programme, the Music Officer needs to tell the Visitor Services Officer, also to information and ticket office The culture of an organization is thought to impact on an organization’s efficiency and ability to do its job. It is important to organize an effective event, possibly with a disparate range of people, whose reasons for being there may be social rather than commercial. Membership of the organization Size of the group Compatibility of members Induction and training Sociability Cohesiveness Work environment Nature of the task, funding Physical environment Communications and systems Technology Community of commercial Organizational Performance Organizational culture Leadership and co-ordination Stories, rituals and symbols Organization., control and power Formal or informal Scale and success of the event Individuals Talents and skills Creativity and personality Values and aspirations Roles and tasks Enthusiasm and ability Volunteers @ Mainz Central Questions: 1. What role do the various voluntary organizations play in making the carnival a success? 2. What is the function of the carnival secretariat? 3. How does the existence of carnival clubs improve the standard of the carnival and the range of activities being put on?