3_optland

Report
Exploring Organization Implementation Fundamentals
Martin Op ‘t Land
Capgemini / AMS / TU Delft
EEWC 2013
May 13th, 2013
Marien Krouwel
Capgemini / UA
Proposition
 Organization implementation variables are crucial for
• Traceability in governing enterprise transformations
• Generic IT support
o Enabling agile IT
 We found a list of 20 of such variables from literature, which was
extended in two tests by another 10 variables
EEWC 2013
Martin Op ‘t Land and Marien Krouwel
May 13th, 2013
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Changes have a very diverse impact in an enterprise
system type
Business
Context
(environment + demand)
Information
Data
Δ law
Δ customer needs
perspective
Function
Construction / ontology
Construction /
implementation
people
means
Context (supply)
Changes in environment 
EEWC 2013
changes in several aspect systems and perspectives
Martin Op ‘t Land and Marien Krouwel
May 13th, 2013
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Change is needed … fast … and in what exactly?
 Agility – the ability to change quickly – is vital
 Everyone wants agility, but what exactly is changing?
 Most literature on change and agility is about
• The process of change
• Change drivers (environmental)
 Variablity in essence between ‘comparable organizations’ has been
researched earlier
 Normalized Systems theory adresses IT implementation variables
explicitly
• 8 anticipated types of change
• Cross-cutting concerns
No list of organization implementation variables currently exists
EEWC 2013
Martin Op ‘t Land and Marien Krouwel
May 13th, 2013
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These variables are crucial for the Enterprise Engineer
 Traceability in governing transformations
• Uniform way of working
 Generic IT support
 To prevent combinatorial effects in the organization itself
(Huysmans, van Nuffel)
EEWC 2013
Martin Op ‘t Land and Marien Krouwel
May 13th, 2013
5
Variables have been found in literature and practical cases
 Directed searches for organization implementation (variables) did
not yield anything useful
 With some fantasy, literature provided 20 variables, incl. a.o.
•
•
•
•
•
•
van Oosterhout
Sarkis
Tsourveloudis
Sherehiy
COPAFILTH / BIZZdesign
Hoogervorst: Framework for Enterprise Engineering
 10 variables have been found in the EU-rent case
• Object Management Group
• DEMO models v3.5
EEWC 2013
Martin Op ‘t Land and Marien Krouwel
May 13th, 2013
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EU-rent (1)
EEWC 2013
Martin Op ‘t Land and Marien Krouwel
May 13th, 2013
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EU rent (2)
EEWC 2013
Martin Op ‘t Land and Marien Krouwel
May 13th, 2013
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A lot of variables can be present in one sentence only
 For a small amount of money, a student would await the arrival of a
rented car, e.g. at an airport, and drive it back to the office of RAC,
after which the student would go home by public transport.








Sourcing
X-ref act / employee
Denotation and accuracy (of drop-off location)
Workplace
X-ref act / location
Delegation (as the students do not perform T04/rq)
Competences
IT: information (about drop-off location/time and known car damages) present on
mobile device
EEWC 2013
Martin Op ‘t Land and Marien Krouwel
May 13th, 2013
9
Results (summarized)
Business
Information
Data
Organization structure
Employees / sourcing
Delegation
Competences
Parties & people
Departments
Functionary types
Order of working
Workplaces
Language support
Equipment
Applications
IT and other means
Media
Channels
EEWC 2013
Martin Op ‘t Land and Marien Krouwel
Denotation
May 13th, 2013
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Example benefit
Repairer
mechanic
Legend
Technical
issues
Car
pick-ups
✗
actor
role
factbank
Car
issuer
Contracts
information
link
functionary
type
student
Car
drop-offs
Geo
Variabilty in essence + organization implementation
EEWC 2013
Martin Op ‘t Land and Marien Krouwel
variables + IT variables are the basis for agile IT
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May 13th, 2013
Future research
 repeat the procedure from the EU rent case for real-life observations
• or procedure descriptions from large organizations
 add rigor to each variable found
• what exactly is its meaning, and why is this variable positioned in a certain EEFcell
 validate with existing IT systems
• to what extent these variables are explicit, and for the implicit variables, where
they hinder organizational flexibility
 elaborate a model for coordination and work flows
• including the assignment of subjects to actor roles or functionary types, the
assignment of tasks to subjects, and the prioritizing and scheduling of tasks
EEWC 2013
Martin Op ‘t Land and Marien Krouwel
May 13th, 2013
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Our questions to you
 What elements do you miss in our list of organization
implementation variables?
 What improvements can you suggest for our approach?
EEWC 2013
Martin Op ‘t Land and Marien Krouwel
May 13th, 2013
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THANKS FOR YOUR ATTENTION!
dr. Martin Op ‘t Land, Capgemini
[email protected]
ir. Marien Krouwel, Capgemini
[email protected]
QUESTIONS?
EEWC 2013
Martin Op ‘t Land and Marien Krouwel
May 13th, 2013
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BACKGROUND & BACK-UP
EEWC 2013
Martin Op ‘t Land and Marien Krouwel
May 13th, 2013
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GSDP
EEWC 2013
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May 13th, 2013
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