HRD Update Session - North Carolina Community College System

Report
HUMAN RESOURCES DEVELOPMENT
System Office Updates
HRD Moving Forward
HRD Course Offerings
System Office Updates
CHANGES AND UPDATES FROM THE
NC COMMUNITY COLLEGE SYSTEM OFFICE
2013 HRD - CRC TRAINING ACADEMY
2
System Office Updates
FTE
Trends and Analysis
Course Changes HRD 3004 and HRD 3005
Waivers
Guideline Document
Funding
Tiered and Performance
State Board Code Policies and Proposals
2013 HRD - CRC TRAINING ACADEMY
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FTE Trends - Prefix
Alamance CC
combe
Asheville-Bun
C fort County CC
TC
Beau
Bladen CC
Blue Ridge CC
Brunswick CC
d TI
Caldwell CC an
Cape Fear CC
HRD3001
17.1
Carteret CC
y CC
Catawba Valle
a CC
lin
ro
Central Ca
t CC
on
m
Central Pied
Cleveland CC
a CC
Coastal Carolin
College of the
le
Al
enarCC
avm
Crbe
ty CC
Davidson Coun
C
Durham TC
Edgecombe CC
C
Fayetteville TC
C
TC
h
Forsyt
Gaston College
Guilford TCC
4.6
2.4
24.2
1.2
15.4
16.1
25.6
16.3
8.0
5.4
16.2
9.9
1.4
34.2
30.9
58.1
16.0
19.8
32.0
20.0
3.6
0.5
0.4
7.1
4.7
11.0
HRD3005
11.6
HRD3004
HRD3003
HRD3002
32.5
1.8
1.0
6.9
21.3
5.4
15.3
34.5
0.3
0.1
52.5
8.0
5.9
4.7
7.2
2.2
7.0
5.4
1.9
0.3
8.2
1.6
35.6
1.8
5.7
0.3
6.6
108.1
13.7
20.7
2.0
8.2
34.0
1.6
1.8
7.5
3.1
18.4
1.8
11.9
24.2
0.1
10.6
26.5
5.9
m by College
HRD3008 Su
28.7
HRD3006
20.6
6.5
7.7
7.6
76.3
10.6
1.8
0.3
37.4
61.0
32.7
83.0
0.2
1.1
0.1
0.6
92.4
HRD 3001
.6
10.1
16
0.4
62.7
62.1
0.1
3.0
1.0
0.7
37.9
1,264.4
25.3
35.3%59.7
0.7
6.6
10.5
25.1
3.0
0.6
15.4
2.3
16.1
0.7
0.8
4.1
2.4
0.6
1.6
16.2
2.9
9.9
0.7
3.4
10.3
72.7
5.4
11.8
23.6
5.3
2.9
8.2
HRD
3003
HRD
3004
HRD
3005
HRD
3006
HRD
3008
671.9
153.4
733.2
562.0
131.9
55.8
18.8%
4.2%
20.5%
15.7%
3.6%
1.5%
38.1
1.7
0.9
19.1
1.7
HRD
3002
2013 HRD - CRC TRAINING ACADEMY
35.5
74.6
38.9
73.2
160.7
128.3
98.1
4
Course Trends - Prefix
CC
Alamance
TCC
uncombe
B
eill
Ashev
y CC
nt
ou
C
t
Beaufor
C
Bladen C
ge CC
Blue Rid
k CC
Brunswic
TI
l CC and
Caldwel
ar CC
Fe
e
ap
C
CC
Carteret
C
Valley C
Catawba
C
C
a
in
ol
ar
Central C
C
dmont C
ie
P
al
tr
Cen
C
C
nd
la
Cleve
CC
Carolina
Coastal
emarle
lb
A
e
th
of
College
C
Craven C
CC
n County
Davidso
C
C
T
Durham
be CC
Edgecom
e TCC
ill
ev
tt
Faye
C
C
T
Forsyth
ollege
Gaston C
TCC
Guilford
C
Halifax C
d CC
Haywoo
al CC
Isotherm
prunt CC
S
es
Jam
CC
on
Johnst
C
Lenoir C
C
Martin C
CC
Mayland
l TCC
McDowel
CC
Mitchell
ery CC
Montgom
HRD3001
162
138
HRD3002
451
357
107
9
2,521
3,688
532
57
289
259
189
192
193
110
282
345
238
256
132
344
333
443
19
25
24
8
270
2,456
6
196
296
HRD3001
22
269
70
266
266
17,397
2,326
3,107
2,279
392
40
39
1,788
450
150
347
HRD3002
1,984
225
83
208
38
17
311
41
17
15
HRD3003
40
2
443
459
25
15
College
Sum by
538
2,431
66
433
6
1,039
4,669
746
11
6,058
356
1,692
275
12
1,392
1,650
26
1,189
89
983
758
44
50
HRD
3001
68
43
250
195
117
690
141
20
39
371
244
838
306
23
72
160
1,438
796
98
509
634
50
124
463
405
13
152
605
30
102
28
95
89
28
254
289
4
308
100
192
147
388
550
725
111
151
4,018
99
20
771
801
1,950
685
177
612
732
HRD3005
376
576
736
133
197
877
190
1,153
114
34
18
779
248
113
731
158
HRD3004
HRD3003
HRD3008
HRD3006
274
4,322
748
2,354
1,086
2,472
23,889
57
17
28
73
264
4
17.6%
12
26
4
40
182
330
231
157
260
448
HRD3004
436
50
56
100 84
295 29
6
5 11
38 12
75
237
HRD3006
HRD3005
105
122 73
19,303
4,497
6,126
1,437
2,549
461
589
898
4,840
619
876
1,156
HRD3008
21
10
HRD
3002
HRD
3003
HRD
3004
HRD
3005
HRD
3006
HRD
3008
61,316
12,421
18,563
11,250
5,462
2,409
45.3%
9.2%
13.7%
8.3%
4.0%
1.2%
College
Sum by
2,608
749
2013 HRD - CRC TRAINING ACADEMY
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FTE to Courses – Energy and Time
FTE GENERATION TO
COURSES OFFERED
HRD
3002
HRD
3003
HRD
3004
HRD
3005
HRD
3006
HRD
3008
FTE
1,264.4
671.9
153.4
733.2
562.0
131.9
55.8
COURSES
23,889
61,316
12,421
18,563
11,250
5,462
2,409
1.2%
1.5%
4.0%
3.6%
15.7%
8.3%
20.5%
13.7%
9.2%
4.2%
18.8%
17.6%
HRD
3001
COURSES
35.3%
45.3%
FTE
HRD 3001 HRD 3002 HRD 3003 HRD 3004 HRD 3005 HRD 3006 HRD 3008
2013 HRD - CRC TRAINING ACADEMY
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FTE – Trends (short view)
COLLEGE
Alamance CC
2012CE1
2012CE2
2012CE3
2013CE1
2013CE2
2011 TOTAL
2012 TOTAL
ACTUAL
CHANGE
% CHANGE
8.79
7.37
12.55
13.38
7.63
29.10
28.71
-0.38
-1%
29.20
17.38
29.68
23.62
17.34
71.26
76.26
5.00
7%
3.92
4.22
2.42
3.40
1.99
10.96
10.56
-0.40
-4%
Bladen CC
15.87
9.02
12.52
13.18
5.14
34.97
37.42
2.45
7%
Blue Ridge CC
25.22
12.51
23.32
24.12
12.48
54.67
61.04
6.36
12%
Brunswick CC
8.31
5.81
18.64
18.40
22.35
37.10
32.75
-4.35
-12%
Caldwell CC and TI
16.09
27.34
39.61
40.63
12.94
42.32
83.04
40.72
96%
Cape Fear CC
22.50
29.73
40.14
19.82
22.89
101.41
92.37
-9.05
-9%
5.78
4.92
5.89
5.65
6.44
14.10
16.58
2.48
18%
Asheville-Buncombe TCC
Beaufort County CC
Carteret CC
2013 HRD - CRC TRAINING ACADEMY
Actual Change relative
to % of change from
year to year
7
FTE Trend (long view) - Analysis
College
Rowan-Cabarrus
2003
60.62
2004
28.66
2005
29.70
2006
33.07
2007
42.05
2008
47.81
2009
126.84
2010
109.19
2011
100.70
2012
61.6
Rowan-Cabarrus
140
US “Great” Recession
(12/07 – 6/09)
2009 ~11% unemployment
(Cabarrus County)
120
100
NC Back to Work
2012-2013
7/30/03
Pillowtex Closes
~4,800 layoffs
80
60
40
JobsNow
2009-2010
R3
Center Opens
(Refocus, Retrain,
& Re-employ)
20
2012 ~ 8.8%
unemployment
(Cabarrus Co.)
0
2003
2004
2001 HRD moves from
categorical funding to budget FTE
2005
2006
2007
2008
2009
2010
2011
2012
Rowan-Cabarrus
2013 HRD - CRC TRAINING ACADEMY
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HRD 3004 - Updates
Current Course Description with hours
Applicable to courses with begin dates on or before
December 31, 2013
Career Readiness/Pathways
This course provides employability skills training for unemployed
and underemployed adults. The curriculum framework is based
on a specific occupation and addresses one or more of the
following topics: career exploration, job seeking and keeping
strategies, entry-level skill awareness and development, and
training success strategies including note-taking, test-taking
strategies, reducing test anxiety, and preparing for certification
exams and placement tests. This course may be linked either at
the beginning or ending of an occupational course.
New Course Description with hours
Applicable to courses with begin dates on or after
January 1, 2014
Career Readiness/Pathways
This course provides employability skills training for
unemployed and underemployed adults. The curriculum
framework is based on a specific occupation and includes
one or more of the following topics: career exploration,
entry-level skills competency awareness, employability
skills and job search strategies.
Recommended Hours: 50
Maximum Hours: 60
Recommended Hours: 60 Maximum Hours: 72
State Record ID: S14635
State Record ID: S23833
2013 HRD - CRC TRAINING ACADEMY
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HRD 3004 – Colleague Issue
HRD 3004
End Date: 12/31/13
State Record ID: S14635
HRD 3004
Start Date: 01/01/14
State Record ID: S23833
Issue: Error given making changes to
Fall 2013 HRD 3004 classes
1. Change Status to alter courses
built on S14635
• ‘X’
2. Return Status to AB upon
completion of changes
• 2014 sections must be built
off of S14635
3. Contact CIS – SME for
questions/assistance
2013 HRD - CRC TRAINING ACADEMY
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HRD 3005 - Updates
Current Course Description
New Course Description
Applicable to courses with begin dates on or before
December 31, 2013
Applicable to courses with begin dates on or after
January 1, 2014
Technology Awareness
This course provides employability skills training for
unemployed and underemployed adults. The curriculum
framework is and the content of the instructional materials
should focus on the following topics: assessing the individual’s
technology literacy, understanding and developing a moderate
comfort level of basic computer-use skills, using technology in
developing and implementing job search strategies,
researching career and occupational information, compiling
and developing employment-related documents (resumes,
cover letters, applications, and electronic employment
portfolios), accessing governmental and educational
resources, understanding the impact of social networking on
employment, and emphasizing the role of technology in the
workplace.
Technology Awareness
This course provides employability skills training for
unemployed and underemployed adults. The curriculum
framework and the content of the instructional materials will
focus on computer use skills as it relates to: developing basic
keyboarding, word-processing, and internet awareness,
learning technology based job search strategies, applying for
employment online, and accessing governmental and
educational resources and services.
Recommended Hours: 48
Recommended Hours: 48
Maximum Hours: 58
Maximum Hours: 58
2013 HRD - CRC TRAINING ACADEMY
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Waivers
Human resources development courses for any individual who
i.
ii.
iii.
iv.
is unemployed;
has received notification of a pending layoff;
is working and is eligible for the Federal Earned Income Tax
Credit (FEITC); or
is working and earning wages at or below two hundred
percent (200%) of the federal poverty guidelines
2013 HRD - CRC TRAINING ACADEMY
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Funding
Formula Budget
◦ Funds are allocated using three methodologies: 1) base allocations, which provide a standard amount of
support regardless of college size, 2) enrollment allocations, which vary on a college’s budgeted full-time
equivalent (FTE) student enrollment, and 3) performance-based allocations, which are determined based on
student outcomes.
Tiered Funding
◦ Tier 1
◦ High Cost Curriculum Programs
◦ Tier 2
◦ Balance of Curriculum Programs
◦ Continuing Education courses scheduled 96 hours or longer and mapped to 3rd party credential, certificate or industry-designed curriculum
◦ All Basic Skills Courses
◦ Tier 3
◦ Balance of Continuing Education Programs
2013 HRD - CRC TRAINING ACADEMY
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FTE and OE Fees
Full-time Equivalency (FTE)
◦ metric used to describe the number of instructional hours equivalent to one student enrolled full-time
during a typical year. A typical full-time student attends sixteen hours per week for sixteen weeks or 256
instructional hours per fall and spring semesters. During the summer, a typical full-time student attends
sixteen hours per week for eleven weeks or 176 instructional hours. For curriculum programs, the total
number of instructional hours equivalent to one FTE unit is 512 hours (256 hours times fall and spring
semesters). For all other educational programs, the total number of instructional hours equivalent to
one FTE unit is 688 hours (256 hours times fall and spring semesters plus 176 hours for summer
semester).
OE Registration Fees
2013 - 2014
Course Length
Fees
0 – 24 hours
$70
25 – 50 hours
$125
50+ hours
$180
2013 HRD - CRC TRAINING ACADEMY
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FTE Values: 2013 - 2014
TIER
Instruction Value
Instructional &
Total Per Capita Cost for
Academic Support Value Budget FTE
Tier 1
$3,636.31
$1,676.00
$5,312.31
Tier 2
$3,160.79
$1,676.00
$4,836.79
Tier 3
$2,685.38
$1,676.00
$4,361.38
HRD Programs
Budget FTE (2012)
Tier 3
Total Value
Instruction Value
3,571.55
$2,685.38
$9,590,968.94
Total BFTE Value
3,571.55
$4,361.38
$15,576,886.73
2013 HRD - CRC TRAINING ACADEMY
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2012 Cost of HRD (*estimated)
ESTIMATED 2012 REGISTRATION
Membership Hours
REGISTERED MEMBERSHIP REGISTRATION ESTIMATED WAIVED RECEIPTS
0 - 24
33,323
32,000 $
65
$
2,080,000
25 - 50
12,982
12,479 $
120
$
1,497,480
50+
5,174
4,908 $
175
$
858,900
Contact Hours (>24)
67,907
65,179 $
65
$
4,236,635
Contact Hours (25-50)
9,692
8,960 $
120
$
1,075,200
Contact Hours (50+)
4,881
4,812 $
175
$
842,100
$
10,590,315
TOTAL
133,959
128,338
Estimated 2012 Cost of HRD
(unrealized receipts + Budget FTE)
Estimated Waived Receipts
$10,590,315
Total BFTE (2012)
$15,576,886.73
TOTAL COST
$26,167,201.73
HRD Programs
Budget FTE (2012)
Tier 3
Total Value
Instruction Value
3,571.55
$2,685.38
$9,590,968.94
Total BFTE Value
3,571.55
$4,361.38
$15,576,886.73
2013 HRD - CRC TRAINING ACADEMY
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2012 Course Hours: 1 – 4 hour impact
STUDENTS
HRD-3001
1
1.5
2
2.5
3
3.5
4
HRD-3002
HRD-3003
1
1.5
2
3
3.5
4
EST. FTE
556
2.48
0
19
0.04
9
0.03
96
0.38
326
1.43
16
0.08
90
0.52
3
0.01
1464
6.37
92
0.14
192
0.41
44
0.12
597
2.57
17
0.09
522
3.04
STUDENTS
HRD-3004
2
2.5
3
3.5
4
HRD-3005
2
3
HRD-3006
0.9
3
4
HRD-3008
1
1.5
2
2.5
3
3.5
4
Grand Total
EST. FTE
1003
4.4
99
0.29
2
0.01
736
3.15
11
0.06
155
0.89
76
0.24
56
0.16
20
0.08
415
2.41
0
4
0.01
411
2.4
68
0.21
2
0
15
0.03
24
0.07
4
0.01
19
0.08
0
4
0.02
3585
•
•
•
•
Hours
Institutional Resources
Student Impact
Waiver
16.12
2013 HRD - CRC TRAINING ACADEMY
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Laws and Polices
1. General Statutes
2. State Board of Community Colleges Code
3. Memos
4. Guidelines
2013 HRD - CRC TRAINING ACADEMY
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NC General Statutes
o Chapter 115- D; Community College Laws
o Chapter 115- B; Tuition & Fee Waivers
Reference:
http://www.ncga.state.nc.us/gascripts/Statutes/StatutesTOC.pl
2013 HRD - CRC TRAINING ACADEMY
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State Board of Community Colleges Code (SBCCC)
◦ Guidelines, policies, and regulations
◦ Revision process
◦ 1D – Educational Programs
◦ 1G – Full-time Equivalent (FTE)
Reference:
http://www.nccommunitycolleges.edu/Legal/SBCCCode.htm
2013 HRD - CRC TRAINING ACADEMY
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North Carolina Community College System –
Numbered Memos
CC13-004
2013 HRD Tuition and Fee Waiver Guidelines
Reference:
http://www.nccommunitycolleges.edu/numbered_memos/
2013 HRD - CRC TRAINING ACADEMY
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Communication
Cross-Divisional Meeting
◦ Program Services
◦ Audit Services
◦ IT – CIS Services
Opportunity to communicate across divisions to ensure consistent message and support to colleges.
Recent conversations:
Course overlap – CC98-362 only references overlap between membership classes, it does not address how to deal
with overlap issues between membership and contact hour classes. Audit services will be providing language
clarifying that contact hours may be counted for budget FTE where there is evidence that those hours did not overlap
with the college schedule for a membership class as documented within official college systems.
Faculty contract execution – 1G SBCCC 100.99(b) references that a college must pay for instruction which is reported
for budget FTE. Best business practice to generate and acquire signatures prior to start of class, not a requirement of
code.
2013 HRD - CRC TRAINING ACADEMY
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Training – Review Opportunities
Distance Learning
◦ College retains responsibility for instruction
◦ Content of course – expectations of learning
◦ Instructor interaction / involvement in online environment
◦ Student support to meet learning objectives
Documentation
◦ Instructor signatures
◦ Membership Roster
◦ Contact Hour Roster
◦ Change documents
◦ Colleague / Roster / ICR
2013 HRD - CRC TRAINING ACADEMY
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HRD Moving Forward
HRD WHERE WE STARTED AND WHERE WE ARE GOING
2013 HRD - CRC TRAINING ACADEMY
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HRD Moving Forward
Right Tool –
Right
Audience Purpose and Intent
Initiatives
MS Training
Academy
NC Back-to-Work, NCReady4Work &
Accelerating Transitions
HRD 3005 Technology Awareness
2013 HRD - CRC TRAINING ACADEMY
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Human Resources Development - Timeline
1973 – 1974
939 students in
enrolled in HRD
HRD begins as an
experimental training
program with
Manpower
Development Corp.
1968
HRD programs start at
AB-Tech, Craven,
Isothermal, RoanokeChowan and
Southeastern
1970
Lenoir CC establishes
the 1st HRD program at
a community college
1971
NC General Assembly
shifts funding source
from categorical to
budget FTE
1973
2001
NC General Assembly
appropriates $1.4M to
institutionalize HRD in
30 community colleges
HRD was an experiment seen as an answer to business and industry
calls for work readiness training – ‘employability skills’.
2012
Over 120,000 students
enrolled in HRD classes
across 58 community
colleges
Waiver Authorization - Intent
NC G.S. 115D-5(b)(13)
In order to make instruction as accessible as possible to all citizens, the teaching of curricular courses and of
noncurricular extension courses at convenient locations away from institution campuses as well as on campuses
is authorized and shall be encouraged. A pro rata portion of the established regular tuition rate charged a fulltime student shall be charged a part-time student taking any curriculum course. In lieu of any tuition charge, the
State Board of Community Colleges shall establish a uniform registration fee, or a schedule of uniform registration
fees, to be charged students enrolling in extension courses for which instruction is financed primarily from State
funds. The State Board of Community Colleges may provide by general and uniform regulations for waiver of
tuition and registration fees for the following:
Human resources development courses for any individual who
i.
ii.
iii.
iv.
is unemployed;
has received notification of a pending layoff;
is working and is eligible for the Federal Earned Income Tax Credit (FEITC); or
is working and earning wages at or below two hundred percent (200%) of the federal poverty
guidelines
2013 HRD - CRC TRAINING ACADEMY
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HUMAN RESOURCES DEVELOPMENT
PROGRAM CONTINUATION - AUDIENCE
1G SBCCC 200.97
Each college shall operate a Human Resources Development (HRD) program to provide
assessment services, employability training, and career development counseling to unemployed
and underemployed individuals.
FTE shall be generated from HRD programs.
Each college shall provide HRD instruction and support necessary for unemployed and
dislocated workers to be served within the college service areas.
2013 HRD - CRC TRAINING ACADEMY
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HUMAN RESOURCES DEVELOPMENT
PROGRAM CONTINUATION - CONTENT
1D SBCCC 300.3(2)(f)
The Human Resources Development (HRD) program provides skill assessment services,
employability skills training, and career development counseling to unemployed and
underemployed adults. These courses shall address six core components as follows:
i.
ii.
iii.
iv.
v.
vi.
assessment of an individual's assets and limitations;
development of a positive self-concept;
development of employability skills;
development of communication skills;
development of problem-solving skills; and
awareness of the impact of information technology in the workplace.
2013 HRD - CRC TRAINING ACADEMY
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Accountability & Credibility
Numbered Memo CC00-147
Course Content
Course outline and class activities are reflective of HRD core curriculum
components.
Course Intent
Considers the manner in which the course is offered and publicized.
2013 HRD - CRC TRAINING ACADEMY
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Initiatives
NC Back-to-Work
◦ 49 Colleges participating in NC Back-to-Work
NCReady4Work
◦ New initiative release to State Board CC – November 2013
Accelerating Transitions (Basic Skills Plus)
◦ 46 Colleges participating – 4 additional colleges in approval process
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NC Back-to-Work
2012 – 2013 KEY FINDINGS
The North Carolina Back to Work program is a skills training program designed to provide credential attainment in high-growth industries to people facing longterm unemployment that was funded by the General Assembly with $5 million in one-time money. That funding was subsequently supplemented by $2.5 million
in Workforce Investment Act funds through the Commission on Workforce Development.
This training program was designed to target people who have been unemployed for 26 weeks or more and those who have exhausted their unemployment
benefits. In 2011, 46 percent of the state’s unemployed have been out of work for 26 weeks or more.
Sixteen community colleges applied to be Back to Work sites and met the criteria for acceptance. The criteria included the following: 1) the number of long-term
unemployed individuals in the college’s service area, 2) the percentage of long-term unemployed individuals in the college’s service area, 3) the availability of
jobs for which the NC Back to Work program could prepare students, and 4) the college’s demonstrated willingness and ability to successfully implement the
program.
2013 – 2014 UPDATES
The NC Back-to-Work program provides pre-employment training for entry-level technical jobs. Training will be short-term and focused on skill competencies
that lead to industry-recognized or state-regulated credentials. Integrated into the training program will be employability skills, workplace safety/OSHA
credentials, and preparation for the Career Readiness Certification.
Target population expanded to reflect workforce needs: unemployed and underemployed North Carolinians, Military Veterans, and NC National Guard members.
Forty-nine community colleges applied to be NC Back-to-Work sites and met the criteria for acceptance. Five colleges were funded for a second priority as well.
Training programs are aligned with approved occupational clusters: manufacturing, construction trades, information technology, transportation and
bioag/natural resources.
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NC Back-to-Work
NC Back-to-Work requires a leadership team of a number of critical partners:
Workforce Continuing Education
Human Resources Development
Career Readiness Certification (CRC)
Partners as relevant:
Basic Skills Plus Program
Curriculum Department Chairs
Veteran Services
Student Services
Financial Aid
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NCReady4Work
Goal:
NC will have the Nation’s Best Workforce
What do we need to do as a community college system and overall workforce
development system to make sure we're working efficiently and strategically
and accountably to address workforce issues in North Carolina?
Logistics:
• 2-3 Learning Summits per ‘Prosperity Zone’
• Consistent agenda/framework
• Demonstrate best practice partnerships
• Colleges, local and industry leaders
• Capture feedback/trends for strategic
development
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Accelerating Transitions
The Basic Skills Plus program was developed to provide employability skills,
job-specific occupational and technical skills, and developmental education
instruction to students concurrently enrolled in a community college course
leading to a high school diploma or equivalent certificate. To accomplish
this task, local colleges may use up to twenty (20%) of their State Literacy
Funds to develop and implement a customized education program that
features redesigned program delivery models which include learning
communities, streamlined operational processes, integrated teaching
strategies, contextualized instructional materials/teaching aids,
collaborative partnerships, and accelerated strategies that support student
success.
There is an ‘Employability Skills Component’ of the program
requirements which is to include Human Resources Development
(HRD) and the Career Readiness Certification (CRC).
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HRD 3005 – Microsoft Digital Literacy
MICROSOFT IT ACADEMY CERTIFICATION (MOS): MS DIGITAL LITERACY CERTIFICATION
Through Perkins funds the NCCCS has acquired access to the Microsoft IT Academy Certification for MOS. The MOS certifications are workforce training
certifications which can be implemented in both CE and CU programs. Colleges have access to MOS vouchers for Certiport testing through the ITA.
A component of the larger Microsoft IT Academy learning package is the MS Digital Literacy Certification which includes both the student and instructor
curriculum for industry designed base line digital literacy.
Who is the Digital Literacy Curriculum for?
The Digital Literacy Curriculum is for anyone with basic reading skills who wants to learn the
fundamentals of computer technology. The curriculum is written at a reading level similar to
that of most newspapers around the world. Learners who complete the curriculum will
understand basic computing concepts and skills.
What is the Digital Literacy Certificate?
Candidates who receive a passing score on the Digital Literacy Certificate Test can print
out a personalized Digital Literacy Certificate. The Digital Literacy Certificate is considered
a "low-stakes" rather than a "high-stakes" certification because there is no proctor to verify
the identity of candidates and no testing center to ensure that candidates rely only on their
own knowledge to complete the test. The certificate validates skills learned for each student;
it does not provide a formal proof of skills for others.
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HRD Course Offerings
BEST PRACTICES AND COURSE CHANGES
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HRD Course Offerings: 2012 – 2013CE1
HRD COURSE BREAKDOWN
HRD-3008
3%
HRD COURSE FTE BREAKDOWN
HRD-3006
6%
HRD-3006
6%
HRD-3001
28%
HRD-3005
16%
HRD-3004
22%
HRD-3002
17%
Balanced distribution
between course offerings
and FTE generation
HRD 3001: 3004: 3005
66% of courses
54% of FTE
HRD-3003
8%
HRD-3008
3%
HRD-3001
28%
HRD-3005
15%
HRD-3004
21%
HRD3003
7%
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HRD-3002
20%
38
HRD 3001 Employability Skills
This course provides employability skills training for unemployed and underemployed adults.
The curriculum framework must address each of the six core HRD components:
1) Assessment of an individual’s assets and limitations,
2) Development of a positive self-concept,
3) Development of employability skills,
4) Development of communication skills,
5) Development of problem-solving skills, and
6) Awareness of the impact of information technology in the workplace.
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HRD 3001 Employability Skills
TITLE
HRS
TITLE
HRS
Parenting Skills
3
Art of Success I
24
Survival Skills I
35
Art of Success II
24
Survival Skills II
63
Career Exploration I
24
Customer Service for Fas
70
Career Exploration II
24
• Course Intent
PEER Support Specialist
75
#2023 Pre College Training
36
• Hours
Community Interpreter Sk
84
Professional Dev'l Program
87.5
Customer Service for Hos
88.5
Citizens: Rights & Responsibilities
2.5
Child Care Worker
90
Interviewing Skills I
3
Cust. Serv. for Cashier/
94
Online Resources I
3
Call Center Associate
110
Interviewing Skills II
4
0
Online Resources II
4
Web Design & Author Emp
2013 HRD - CRC TRAINING ACADEMY
Topics for Discussion
• Series
40
HRD 3004 Career Readiness/Pathways
This course provides employability skills training for unemployed and underemployed adults.
The curriculum framework is based on a specific occupation and includes one or more of the
following topics:
1) career exploration
2) entry-level skills competency awareness
3) employability skills [soft skills]
4) job search strategies
**This course should be linked to an occupational course or
career pathways program offered at the college.
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HRD 3004 Career Readiness/Pathways
TITLE
HRS
TITLE
HRS
Pathways to College
24
Basic Medical Coding Billing
60
Clerical Assistance Boot
27
HRD: Food & Bev Serv Cert
72
Career Read/Pathways: MOS
37.5
Construction Trades
72
Topics for Discussion
• Titles
Computers for Medical Billing
38
Carpentry
Contact Hour
• Course Intent
Food Processing Institute
56
Clerical Assist for Health Care 24
HRD Pre-Nursing
60
Hospitality Skills
63
Placement Test Prep
Contact Hour
Triage
44
Study Skills
30
Pathways to College
24
Pre-Teller Certification
30
Career Readiness/Pathway
2
Pathways to Accounting C
36
Hrd Career Pathways-Nai
2
HRD Career Readiness/Pat
2
Advanced Med Coding & Billing 45
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• Hours
42
HRD 3005 Technology Awareness
This course provides employability skills training for unemployed and underemployed adults.
The curriculum framework and the content of the instructional materials will focus on computer
use skills as it relates to:
1) developing basic keyboarding
2) word-processing, and internet awareness
3) learning technology based job search strategies
4) applying for employment online
5) accessing governmental and educational resources and services
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HRD 3005 Technology Awareness
TITLE
HRS
TITLE
HRS
Wrkpl Comp. Skills I Span
30
Upgrading Technology Ski
58
Wrkpl Comp. Skills II Spa
30
PowerPoint for Work
24
Computer Whiz
32.5
Technology Awareness Adv
0
Computer Path I
36
Microsoft Office 2010 Be
24
• Course Intent
Computer Path I I
36
Computer Skills at Work
57
• Hours
Computer Intellect
39
Intro to Computer Skills for Work 57
Advanced Comp Tech Skills
52
Computer Skills
BASIC COMPUTER SKILLS -C
56
2013 HRD - CRC TRAINING ACADEMY
Topics for Discussion
• Titles
58
44
HUMAN RESOURCES DEVELOPMENT
QUESTIONS?
TOPICS FOR FUTURE DISCUSSION

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