Identifying the Barriers and Technology

Report
ACBVI/ATArizona
Virginia Thompson, M.A., C.R.C., C.V.E., L.A.C.
“The use of the cultural label of being Deaf can be a declaration
of personal identity rather than an indicator of hearing ability.
American Sign Language unites people with profound hearing loss
throughout the United States. Deaf Communities have their own
educational institutions, social clubs and athletic organizations.
A variety of events, conferences and conventions take place on
a regular basis, providing individuals who are deaf a wide variety
of options in which to interact with others. In addition, the Deaf
Community engages in social and political activities exclusive to
the Deaf Community.
The Deaf Community provides a sense of belonging for deaf
people who might otherwise feel excluded from hearing culture.
A belief commonly shared by Deaf people is that deafness should
not be regarded as an impairment or a disability.” Source: acdhh.org
The term "hard of hearing" refers to those who have
some hearing and are able to use it for
communication purposes (NAD, 2008)
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Communication
◦ Methodology
◦ Technology options
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Language
◦ American Sign Language
◦ Pidgin Signed English
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Perceived communication barriers
◦ Employers’ perspective
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Average Cost of Accommodations
◦ Studies by the President’s Committee's Job
Accommodation Network have shown that 15
percent of accommodations cost nothing, 51
percent cost between $1 and $500, 12 percent cost
between $501 and $1,000, and 22 percent cost
more than $1,000. Source: Michigan Community
Service Commission
In 2011, a study led by researchers from Johns Hopkins reported that
nearly 20% of Americans 12 and older have hearing loss so severe
that it may make communication difficult.[4] The study also found that
30 million Americans (12.7% of the population) had hearing loss in
both ears while 48 million Americans (20.3% of the population) had
hearing loss in one ear.[5] According to 2010 data from the National
Institute on Deafness and Other Communication Disorders (NIDCD),
approximately 17% of American adults (36 million people) report some
degree of hearing loss.[6] Of this group, 18% of American adults
between the ages of 45 and 64 have experienced some degree of
hearing loss.[7] NIDCD estimates that approximately 15% of
Americans between the ages of 20 and 69 (26 million people) have
high frequency hearing loss due to exposure to loud sounds or noise
at work or in leisure activities.[8] Source: EEOC
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According to 2005 population statistics, about
8.6% of Arizonans are estimated to have hearing
loss. One-third of Arizona Seniors have hearing
loss. Just under 1% of the Arizona population is
Deaf. Source: Arizona Commission for the Deaf
and Hard of Hearing (ACDHH)
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Counseling Technique used
Holistic Approach
Comprehensive Interview
◦ Going beyond the obvious disability
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Comfort Level
Current and Future Needs
◦ Social
◦ Employment
◦ Education
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Make a connection
Establish Safety
Ask Open-Ended Questions
Actively Listen
Provide Validation and Feedback
Express Empathy
Explain How Helping Process Works
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Home
◦ Why address this?
◦ Safety
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Social
◦ Why address this?
◦ Psychosocial impact
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Work
◦ What is involved and planning for future
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Education
◦ What may be used in education that applies to work
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What do they know?
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Exploring what they use now
Exploring what they used in the past
Exploring both low and high technology
Exploring available technology used daily
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White Board
Ubi Duo
Sign Language Interpreter
Video Phone and Video Relay Service
Video Remote Interpreting
TTY and NexTalk
Telephone Relay Service
IP Relay (Internet Protocol Relay)
Tablet
Smartphone
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https://www.youtube.com/watch?v=1EJ4g3J6cJM
&noredirect=1
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http://www.youtube.com/watch?v=zRoMzd8AQoI
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http://www.youtube.com/watch?v=1l37lzLIg
QU
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White Board
Ubi Duo
Telephone Amplification
Tablet
Smart Phone
Captioned Telephone
FM System (Integrated and Regular) and Loop System
Streamer
TTY, Uniphone, and NexTalk
Telephone Relay Service including VCO and HCO
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www.atarizona.com
www.acbvi.org
www.aztap.org
www.askjan.org
www.harriscomm.com
http://www.dsi-tty.com/index.aspx
https://chs.asu.edu/shs/clinic
www.acdhh.org
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Contact Information
Virginia Thompson, M.A., C.R.C., C.V.E., L.A.C.
ACBVI.ORG
3100 E. Roosevelt
Phoenix, Arizona 85008
vthompson@acbvi.org
Cell: (602) 358-1726

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