Martin-Bell-CCMH-NUG-03102013-5

Report
Community, Children’s &
Mental Health National User
Conference
Thursday 3rd October 2013
Nottingham
Welcome
• A whole day dedicated to Community,
Children’s and Mental Health for the first time
at the EMIS NUG.
• Customers, Prospects and Partners invited
and very much welcome.
• A chance for our community to have a
conversation with itself.
Welcome…!...
About EMIS
EMIS clinical systems are already used by over 5,000
healthcare organisations across the UK – from community,
children’s and mental health organisations, to GP practices,
out of hours services and clinical services across the UK.
By using the same system, everyone can access the same
information about their patients - no matter where they are
treated - making the prospect of integrated care a reality.
By utilising the EMIS Group integration solutions, information
from all healthcare settings can be linked, exchanged,
shared and accessed – Acute, Community, Children’s Mental
Health, Social Services, Private, Independent, Community
Interest Companies……
Truly – Healthcare Without Boundaries
Today
•
9.40 to 10.10 - Bromley Healthcare - Why we moved to EMIS Web from Rio Andrew Hardman
•
10.15 to 10.45 - Camden Vision - Hasib Aftab and Agnes Rieu
•
10.45 to 10.55 – Break and a chance to explore the stands, network with friends
and colleagues and find out more about how EMIS can help you
•
11 to 11.30 - Liverpool Community Health NHS Trust - Our Vision Exploiting technology to improve patient care - Caroline Rand and Ian
Bailey
•
11.35 to 12.15 - Liverpool Mobile Project - plan to move to paper light
working - Jenny Bradshaw, Gemma Lloyd and Lois Silvano
•
12.20 to 12.45 - Integrated care in Cheshire - Vicki Barnes
•
12.45 to 1.55 – Lunch, Networking and Exhibition.
Today
•
2.00 to 2.30 - EMIS Web: Completing the jigsaw for children's services in
Greater Glasgow & Clyde - Karen McFadden, Tom McCluskey and Graham
Tytler
•
2.50 to 3.25 - Clinical Leadership Karen King
•
3.30 to 4.00 - Connect Physical Health - Using EMIS Web to join up
healthcare across all areas - Mark Jenkinson and Mark Philpott
•
4.00 to 4.15 - Coffee & Exhibition
•
4.15 to 4.45 - Interoperability – the benefits of sharing data across
healthcare – Martin Bell, Peter Anderson & Markus Bolton
•
4.45-5.00 – Wrap up and close
•
5.00 – Further chance to network and enjoy the stands, or head of home!
Martin Bell
Director of Community, Children’s
and Mental Health at EMIS
Overview
– Reflections.
– Roadmap and Development Plans.
– User Group, User Engagement and Involvement.
Day 78…..
– Met with as many customers, prospects and partners as
possible – Listening and learning.
– Building a new dedicated division within EMIS – focused on
Community, Children’s and Mental Health.
– Key priority of getting the product developments right,
delivered and a revised roadmap.
– Developing a new deployment model focused around Trust
type organisations and their needs.
– Evolving the solution to offer the widest value to customers
– now including integration with Ascribe, and partners such as
Graphnet in London and the South.
You have told me…..
– Developments need to be delivered when EMIS say they will
be delivered.
– Ensure core functionality is all in place – and improved
mobile offering.
– More help and support needed to get best value from
investment in EMIS Web.
– Improved connectivity and interoperability and clearer
offering.
– Specific focus on Community, Children’s and Mental Health.
– A bit less paperwork!
EMIS Solution Healthcare
EMIS
Unscheduled
EMIS
Maternity
EMIS
Inpatient Care
Patient PHR
EMIS
Community
EMIS
Diabetes
EMIS
Pharmacy
EMIS
Child Health
EMIS
PAS
EMIS
Outpatients
technology
EMIS
GP
EMIS
Mental Health
EMIS Connect
SPINE
Adastra
GraphNet
Orion
MIG
Cerner
PAS
DTS
2015
•
•
•
•
•
•
•
Sexual Health
School Health
Maternity /
New Born
EMIS Community, Children’s
& Mental Health Roadmap
Q2-Q4
2014
Full Child Health
Assessments
Community Mobile
Reporting
Apr
2015
2014
Jan
2014
•
•
•
•
•
•
•
Bed Management
Mental Health
Enhancements to
•
•
•
•
•
Spine Services
CAB Provider
PA multi-workflows
Recall Schedules
Safeguarding
Appointments
Registration / DBS
Family Linkages
Record Utilities
•
•
•
•
•
Q4
2013
PA Configuration
Death Notification
Service Prescribe
Family Links
Care Planning
Delivered in 2013
• Integrated functionality for
– Cross org Appointments
– Cross org Tasks
– Cross org Safeguarding alerts/warnings
• Core Care Planning
• Centile charts
• Summary screen configuration
• EMIS Mobile for Primary Care
Underway in Q4 2013
• Patient Administration Configuration
– Improvements to user views and list configuration
– Improvements to rules engine for improved performance
– Preparation for multiple workflows
•
•
•
•
Death Notification
Service Level Prescribing
Family Links
Care Plans - Sharing
Roadmap – Community Mobile
Apr
2014
• Online & offline working on iOS, Android and
Windows tablets
• Full Caseload availability, RTT support
• User diary, scheduled and book appointments, maps
• View clinical record, documents, shared records
• Record activity including mileage and encounters
• EMIS & organisation defined assessment templates
with data seamlessly integrated with EMIS Web
• Task creation and prescribing
Access essential
patient data
Wherever you are
Roadmap – Assessments & Care Plans
Apr
2014
Assessments
• Assessment template creation and distribution
• New assessment view with grouping and trending
• Cumulative assessment fields showing latest values
• Incorporate form fields, mail merge and calculations
Care Plans
Q4
• Create master care plan templates
2013
• Personalisation and tailoring of each care plan
• Electronic sharing of the care plan with external
organisations
Roadmap – National Spine Services
Jan
2014
PDS
• Allow Personal Demographic Service search and retrieval
– trace patient details in from the spine to improve data
quality
SCR Viewer
• View patients Summary Care Record on the spine –
including those outside of local EMIS Web sharing
agreements
Jan
2014
Jan
2014
CAB Provider
• Allow publishing of appointments slots to the spine
Roadmap – Child Health
• Child Health Core Data & Registrations
• Vaccs & Imms Administration
• Child Health Recall Schedules
• Dedicated Child Health Views
Apr
2014
User Group – Community, Children’s &
Mental Health
– Strategic, operational and clinical involvement.
– All sectors covered, special interest groups, helping us
improve the solution we can offer.
– Early information and involvement in development and
direction.
– Dedicated events and networking opportunities, with EMIS,
and with each other.
– Shared learning and exchanges, reference sites, user case
studies, experience swaps.
– Pathfinder customers.
Run by you – supported by us
Martin Bell
Director of Community, Children’s and Mental
Health at EMIS
07442 492 775
[email protected]
Why EMIS?
Bromley Healthcare –
Why we moved to EMIS Web
from Rio
Andrew Hardman
Bromley Presentation
Proven benefits
Cost effective and more responsive care
Almost 14,000 consultations have been delivered closer
to home in Merseyside thanks to EMIS Web.
Clinical time saved
Access to patients’ records has freed 15-20% of clinical
time for community healthcare teams in Cumbria.
Access anywhere, at any time
Using EMIS Mobile, you can view core elements of the
system whatever the care setting.
Camden Vision
Hasib Aftab & Agnes Rieu
Camden Presentation
Healthcare Without Boundaries
Break
Please be back in 10 minutes
EMIS Web:
for community, children’s and mental health
PATIENTS
BENEFITING:
IN BRISTOL
IN NORTH
MERSEY
IN THE
NORTH EAST
& LONDON
Liverpool Community Health
NHS Trust –
Our Vision - Exploiting
technology to improve patient
care
Caroline Rand &
Ian Bailey
Liverpool Presentation
EMIS Web:
for community, children’s and mental health
Liverpool Mobile Project –
plan to move to paper light
working
Jenny Bradshaw, Gemma Lloyd &
Lois Silvano
Liverpool (2) Presentation
Integrated care in Cheshire
Vicki Barnes
Cheshire Presentation
Lunch, Networking and
Exhibition
Please be back at 1.55pm…..
Welcome
Back…..
EMIS Group Divisions
EMIS Web: Completing the
jigsaw for children's services in
Greater Glasgow & Clyde
Karen McFadden,
Tom McCluskey &
Graham Tytler
Glasgow Presentation
Rationale – Strategic Fit in Adjacent Markets
• Ascribe’s customers primarily
within hospitals across UK,
Australia and New Zealand.
Entirely
complementary
to
EMIS Group’s market leading
position in UK primary care,
community
pharmacy
and
JEDHI sub-contract
Mental Health market (11.1%
penetration - #3 in the market)
PAS/EPR market
(rising penetration)
EMIS
Group
• Significant growth prospects:
• Enables movement into on
Specialist Care, Pharmacy and
CCMH Markets
• Facilitates UK’s strategy
integrated healthcare
Unscheduled Care/A&E
market (20.9% penetration #2 in the market)
Ascribe
of
Growing penetration in
Community & Child
Health market
Pharmacy & Medicines
Management market
(30.6% penetration - #2 in
the market)
4,727 of 13,549 High Street
Pharmacies) in Community
Pharmacy market (35%
penetration - #2 in the
market)
5,170 of 9,858 GP
Practices in the Primary
Care market (52%
penetration - #1 in the
market)
44
Clinical Leadership
Karen King
Karen Presentation
EMIS Pathfinder Customers
Patients
ICT Services
- Engineering
- Networking
- Helpdesk/support
- Hosting
- Hardware
- Tele-health / medical
devices
Clinical
Management
Systems (CMS)
- GP - Community
- Out of Hospital Services
- Child Health
- Mental Health
- Specialist Services
- Pharmacy
- Patient.co.uk
- Patient Access
- Self care apps
- Health & wellbeing
- Local public health
programmes
Integrated
care &
interoperability
Data sharing
Care record sharing
Cross-org functionality
EMIS Interoperability
Services (including MIG)
EMIS Partners
Data &
Intelligence
- Data extraction
- GPES (national)
- QOF Manager
- Enterprise reporting
- Risk stratification
- Business intelligence
Mobile Working
- EMIS Web Mobile
- Mobile hardware
devices
- N3 connectivity
- EMIS Web EPR viewer
- Tele-health device
interoperability
CMS
optimisation
- Meds Management,
- LTC care pathways,
- Clinical Audits,
- Clinical decision support
- Business continuity
- National programmes
(SCR, GP2GP, EPS,
CAB)
Connect Physical Health –
Using EMIS Web to join up
healthcare across all areas
Mark Jenkinson & Mark Philpott
Connect Presentation
“
NHS Cheshire
It used to take up to 15 minutes
for the A&E doctor to get
details over the phone or by fax
– if there was someone to
answer the phone. Now it is
done in seconds electronically,
24 hours a day.
Dr Neil Paul, GP
”
Coffee & Exhibition
Please be back at 4.15pm…..
“
Informatics Merseyside
Direct access to patients’
medical records via EMIS Web
is allowing acute medical unit
pharmacists in North Mersey to
see an additional 140 patients
a month.
Kate Warriner, Head of
IM&T - Commissioning
”
Interoperability – the benefits of
sharing data across healthcare
Martin Bell, Peter Anderson &
Markus Bolton
Interop Presentation
Why interoperability is important
•
Aligns with
‘connect all’
strategy
•
Improves
patient care and
experience
•
Makes Care
safer
•
•
Improves NHS
staff personal
productivity –
makes things
easier to do.
Provides
efficiency
savings
For Customers
•
Patient data sharing means users can
pick the most appropriate system.
•
Third party partners enhance our clinical
management tools (eg: Graphnet, HGL,
Ascribe, and others).
•
Document + Data Exchange tools
increase & improve comms between GP
and other health services
Standalone
•
•
Market place
complex, and
multiple systems
will always exist.
Helps maximise and
protect customer
investments.
EMIS Interoperability Portfolio
Patient Data
Exchange
Products
Interface
Mechanisms
Document
Exchange
Products
Data Exchange
Products
Patient Data Exchange Products
• MIG Detailed Care Record Service: Integrated
Viewer; provides an integrated view of real-time &
structured Primary care patient record data
• MIG Detailed Care Record Service: Online Web
Viewer; provides an online web view of real time &
structured Primary care patient record data
• Portal Connect Service; provides embedded portal
views within EMIS Web, with single sign on.
• Partner Offerings…..
General Practice
EMIS
Web
Vision
360
Community,
Children’s/
Mental
Health
Social
Services/
Local
Authority
Data Feed
Real Time
Request
Data
Services
Dashboards
Repository
Reporting
Services
Clinical Portal
Hospitals/
Acute Care
NHS Cumbria
“
I can now spend less time
travelling back to the
surgery to update records.
I’m spending more time
with patients, which is a
massive plus.
Dayna Hadwen,
Community Nurse
”
HGL Slides
Graphnet Slides
Any questions?
Thank you…!...

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