Mobile Tech Tools For REALTORS®: Smartphones, iPads, Tablets And Tech Tools A mobile professional’s guide to knowing Which wireless technologies work for you G. William James Handheld Computer Solutions Handouts and Downloads www.pdapowerplus.com Contact Me [email protected] The smartphone & tablet have changed the course of real estate Clients and colleagues demand a more immediate response Provides instant access to MLS online- increase sales opportunities Networking with office computers, update calendars and contacts Manage personal and business email from wherever you are Send & receive documents and contracts right from the smartphone Multimedia (photos and video) features offer mobile marketing The Primary Mobile Device Requirements: •Wireless Internet MLS access, Web searches, news and information •Email Instantly delivered whenever, wherever •PDA For calendar, contacts, documents and information storage •Multimedia Photos, video, listings, marketing materials •Text Messaging The preferred messaging style for young consumers New Blackberry (2013 release) How these features are delivered makes the difference: •Screen Size and Resolution •Internet Browser •Virtual vs. Physical Keyboard •Easy-To-Use Design •Camera Features •Processor Speed •Flash vs. Non-Flash Capable •Portability Apple iPhone OR5 The latest technology Features •Faster Processors Increased speed, added functionality •4G Data Download speeds up to 7x faster than 3G •Larger Memory More applications and functions •Multimedia improvements Up to 8MP cameras, HD Video •Cloud Apps Easy connections to apps via the Internet Samsung Galaxy III Living and Working In the Cloud The key to an effective mobile office Sync and share content between computers and mobile devices over cloud servers. •Email •Calendar •Contacts •Documents and files) •Custom Phone system •Photo sharing •Video Uploads •Music sync Living and Working In the Cloud Google iCloud Microsoft Cloud . . . •Gmail •Email •Windows Live •Google Calendar •Calendars •Outlook.com •Gmail Contacts •Contacts •Calendars •Google Drive • Documents and data •Contacts •Google Voice •Photo Stream • SkyDrive •Picasa Web Albums • Reminders •Office 365 • YouTube •Google+ How To Make Your Mobile Technology Investment Become A Dividend Choose the right smartphone for your specific needs Begin with a focus on the three things your device will perform for you most: Phone Calls? Email? Web Searching? Multimedia? Documents? GPS Navigation? Fun and Games? Nokia Lumia 920 Choose the right smartphone for your specific needs What makes it a smartphone? An Operating System (OS) Apple iPhone OS Windows Phone 8 Blackberry OS Android Apple Android According to IDC: The Android operating system from Google Inc. (NASDAQ: GOOG) is expected to grab a 61% share of the market this year, with iOS from Apple Inc. (NASDAQ: AAPL) accounting for 20.5% of shipments, followed by the Blackberry OS from Research in Motion Ltd. (NASDAQ: RIMM) with 6%, and the Windows Phone 7/Windows Mobile operating systems from Microsoft Corp. (NASDAQ: MSFT) with 5.2% share. Nokia Corp. (NYSE: NOK) will no longer support the Symbian operating system, and shipments of Symbianbased phones are expected to approach zero by 2014. iPhone OS Apple iPhone raised the bar for smartphone technology Pro: Considered the best screen experience ●750,000+ available apps ●Very Cloud compatible ●Very easy to set up and use Con: Typing on keyboard can be a challenge – at first ●Focused more on entertainment than business ●No removable battery ●Limited user control of device Apple iOS 6 For iPhone 3GS iPhone 4 iPhone 4S iPhone5; iPad 2 , the new iPad and the 4th gen iPod Touch . New features: ●Wider knowledge and language base Siri. Now iPad compatible ●Facebook integration throughout the OS ●Facetime now works over both cellular and Wi-Fi ●Send calls to a reminder or Ignore with a message in Phone ●Easier to add photos to email ●Customizable “Do Not Disturb” feature ●Camera now shoots in panorama RIM Blackberry Still one of the most popular smartphone devices used for business Pro: Email Pushed automatically ●Calendar, Contacts, Email well integrated ● Easy to set-up and use ● Not too “Techy” appeals to many people Con: Bad reputation for slow innovation ● Not positioned in the marketplace ● Limited apps compared to iOS and Android ● Too little too late? Blackberry Z10 2013 RIM Blackberry Latest Features for Blackberry 10 Flow Interface – Updated User Design Looks up information seamlessly Easy to multitask with its Peek feature Blackberry Hub One-stop source for messages, social media, etc. No need to swap between apps to get updates Swipe BlackBerry Hub to view recent messages Touch Screen Keyboard Active Tiles Time Shift Camera New Blackberry Browser It’s Pure Blackberry Blackberry Curve 9380 Android Google’s open source OS delivers impressive new features to mobile Pro: Designed for “cloud’ computing ●Fastest growing mobile platform ●Easy to setup and use ●Over 750,000 apps to date ●No need to sync with computer - ever Samsung Galaxy Note 2 Con: Memory management is the key to dependability ●Can run slowly if you don’t maintain the caches ●Customers complain of freezing devices- a lot Microsoft comes in late but strong with a Powerful OS and affordable devices Windows 8 Phone Microsoft comes in late but strong with a Powerful OS and affordable devices New features: Contact integration to social media, communications ●Native email client is Outlook Mobile ●Cloud connectivity for photos from phone to PCs ●Live tiles on the Start screen ●Xbox Live running natively ●Microsoft Office is cloud based ●Bing search engine and maps ●Internet Explorer Mobile for its browser Regardless of choice, three rules to make the best use of your smartphone Rule 1: Commit to the technology Make your smartphone’s productivity features as common to you as your phone features. Put all of your calendar events into your phone. Keep it current, use it daily. Create a CRM, or Client Relationship Management System Save notes and memos in the phone instead of on paper Prepare a “show listings anywhere” photo presentation Rule 2: Take full advantage of the features Learning to use the advanced features will increase productivity and increase sales Take the time to setup the options for each application. Bookmark your MLS site and other favorite websites in the browser. Practice taking photos and video capture with the camera Add third-party software applications as needed Create shortcuts to make navigation easier and faster Rule 3: Customize your device- make it uniquely yours Personalizing your smartphone will improve and speed navigation, increase satisfaction Set speed dials and application shortcuts Customize the screen and each application for optimal navigation Get yourself hands-free with a headset and Bluetooth car kit Customize your device for a unique look, sound and response Add accessories to extend battery life, or add functionality Bonus Rule: Get Creative! Imagine ways you can deliver first rate services and impress your clients Use the camera and videocam to record and send updated photos and video Share the most up-to-the minute listing information with your Twitter followers Always remember special dates (birthdays, anniversaries) for past clients Use MMS to host a “remote showing” when a live presentation isn’t possible Have your showing addresses pre-programmed into the GPS or Mobile Maps How To Avoid Being One Of These People Regular maintenance can keep you and your phone running smoothly Treat your smartphone in many ways as you do your computer Managing the memory of your smartphone is key Simple steps will avoid frustration, and perhaps embarrassment Monthly Maintenance Tips Clean out your email and text messages See the smartphone as a convenience for email, and save email on computer instead Move all media (photos, video, music) to the memory card if necessary Organize media files for quick access, especially listing photos Delete temporary Internet files, cookies, clear history Can typically be found in the Web browser settings menu Reset your smartphone at least once per day Removing the battery is best, if possible. This also refreshes your wireless network connection Delete and reinstall Supra eKey application (if applicable) MLS update cache files grow over time, and can cause major problems with your smartphone iPhone/ iPad Blackberry 5 and 6 Android •Web Browser •Menu > Options •Settings •Cache Operations •Safari •Clear caches •Web Browser •Scroll down •Press Escape •Menu > More •Clear Caches •Alt + LGLG > Menu> Clear •Settings •Clear caches Monthly Maintenance Tips (For Power- Challenged Devices) Turn off wi-fi and bluetooth You don’t want to do this on your tablet or Phone if you use the device locator service Turn down the screen brightness The high-resolution screen is the biggest battery user Delete those apps you’ve installed but don’t use Lots of memory can be restored if you get rid of useless apps Shut down automatic notifications by apps (Polling) Facebook, Twitter, and other apps that update during the day are draining your battery Monthly Maintenance Tips Advanced Task Killer, a free third-party app closes apps running in the Task Manager (For Memory Challenged Devices) Kill running apps in the background to save battery Advanced Task Killer (Android) Task Manager (Android) Double-tap Home button (iPhone 4) Press and hold the Home key to launch the Task Manager. Open the manager and close apps individually. Your Mobile Strategy Top Mobile Devices For Real Estate The Latest Tablets 7 inch Apple iPad Mini Samsung Galaxy 7 Amazon Kindle Fire HD Google Nexus 7 OS / Processor iOS Apple A5 Android Quad Core Windows Quad Core Android Quad Core Resolution 1024 x 768 1024 x 600 1280 x 800 1280 x 800 Available Memory 16/32/64 GB 8/16 GB 16/32 GB 16/32 GB Screen Size 7.9 in 7.0 in 7.0 in 7.0 in Rear / Front Camera 5 MP 1.2 MP 5 MP 1.2 MP 1.3 MP 1.2 MP Price (from) $349 $349 $199 $199 The UltraBook Notebook Computer Ultra-thin, Lightweight, Powerful Full sized notebook computers Intel processors (Intel owns the name) Flash drives instead of HDD Super-fast loading time Battery life ~ 9 hours Reasonably priced (starts at $999) 40% of the laptop market expected to be Ultrabook by Dec 2012 The Netbook A netbook is a mini-laptop computer designed for wireless communication and access to the Internet. Netbooks are designed primarily for: Web Browsing Email Web-based applications Directed at “Cloud Computing” users who work on web-based applications rather than hard drives or servers. Google Chromebook Samsung Chromebook 550 The Full Google experience- right out of the box •7.0 -in.; 1024 x 600 pixel resolution •Instant-on like a tablet or UltraBook •1GHz dual core processor and 5.5GB of memory •Wifi and USB enabled •Seamless integration with Android devices •Cloud storage built in with Google Drive •Starts at $199 The Apple iPad Apple’s tablet computer is designed to bridge the smartphone and the laptop Design is based on Apple iPhone, using downloadable apps to drive its functionality 9.7 inch screen WiFi and GPRS Internet 1GHz processor, 16GB, 32GB, or 64GB flash drive Supports HTML 5 Dock connector to VGA adapter 95,000 apps in the App Store The Samsung Galaxy Tab Samsung’s tablet computer is the Android OS Response to iPad and PlayBook, with all the features Android fans appreciate 7 inch hi-resolution screen – Now offers a 10.1 inch, 1280 x 800 dpi version 1mhZ processor and 2GB of RAM Wifi and 3G enabled + SD card up to 32GB Supports HTML 5 and Flash 1.3MP front and 3MP rear cameras Amazon Kindle Fire HD The Affordable tablet is powerful, feature-filled, and portable •7.0 -in.; 1024 x 600 pixel resolution •1GHz dual core processor and 5.5GB of memory •Wifi and USB enabled •Supports HTML 5 and Flash •Could use a brighter screen •1.9 MP Front Camera •No GPS The Issue Around Flash Support No Flash Support Flash Support Apple devices DO NOT support Adobe Flash or Shockwave on their devices. This is a problem for many who frequent websites that run Flash content or video. HTML5 is a similar technology that is supported by Apple, but not yet used extensively. Some MLS systems are Flash supported, so BEFORE you buy a tablet, make sure the applications you use will work on the devices you are considering Don’t Forget To ICE Your Phone! How to save your own life Emergency first responders are trained to look for your mobile phone, hoping that the person has “ICED” their phone Here’s how to do it on a smart phone: 1. Create a new contact 2. Name the contact ICE Emergency 3. Place the emergency contact information under “notes” instead of fields where phone numbers would go. 4. List allergies, meds, blood type as well. 5. Lock your phone? Go to www.icesticker.com and get a secure emergency info sticker for your phone. Handouts and Downloads www.pdapowerplus.com Contact Me [email protected] “Tough times never last but tough agents do. The very best compliment I could ever receive is a referral from you. My commitment is to not only meet but exceed your expectations.” - B.J. Martin, Distinguished REALTOR®, Harry Norman Realtors Atlanta A referral to your Association’s Executives would be of tremendous value to me. Send me an email with their names, and please tell them about me next time you contact the office G. William James, [email protected] G. William James Master Of The PDA Handheld Computer Solutions The Mobile Office System That Works A Series of Workshop Presentations for your Association, Board, or Realty Office Hooked On My Blackberry A Hands-On workshop Blackberry devices Master The Android Smartphone and Tablet A Hands-On workshop for all Android based devices Getting A Finger On The iPhone/iPad A Hands-On workshop for Apple iPhone 3G, 3Gs and iPhone 4 The Google Universe An interactive workshop for the mobile professional Smartphones, iPads, Tablets and Tech Tools For Realtors A mobile professional’s guide to making the best choices on mobile devices, and how to get the most from them - for all users and skill levels Handouts and Downloads www.pdapowerplus.com Contact Me [email protected] G. William James Master Of The PDA Handheld Computer Solutions Thank You!