The Information Manager`s Role in Disaster

Report
business continuity
Disaster Recovery
RESILIENCE PLANNING
Incident Mgt.
COOP
Crisis Mgt.
preparedness
management
EMERGENCY MGT.
INCIDENT RESPONSE
CONTINGENCY PLANNING
KNOW YOUR ROLE IN
CONTINGENCY PLANNING /
DISASTER RECOVERY
AZ ARMA CHAPTER
April 19, 2012
Monique Hafler
Katherine Jonelis
1.
Overview of BCP
2.
Contingency Planning/BCP
3.
Recovery Planning
4.
Business Impact Analysis (BIA)
5.
Vital Records Protection

Disaster Recovery OR
Business Continuity?

Phases

Contingency Planning –
 Strategy to minimize the effect of
disturbances and to allow for timely
resumption of activities for an
organization.
 Often combines several different subplans providing detailed instructions
regarding how to conduct the company
in the face of several different
emergency situations.

Contingency Planning –
 Focuses on continuing operations in the
face of some sort of natural disaster,
man-made, security violation,
intentional or accidental disruption that
affects normal operations.

Examples from SCF Arizona and Central
AZ Project

Disaster  Sudden, unplanned calamitous event
 Makes it impossible to perform
functions for some period of time

Disaster  Types:
 Class 1 – Most severe
 Class 2 – Local/regional affect
 Class 3 – Major destruction during work
 Class 4 –
 Class 5 –
 Class 6 –
 Class 7 –
hours
Destruction off hours
1 or 2 functions affected
Sub function affected
Lost document

Disaster Recovery Planning 
Advance planning & preparation

Minimize loss

Ensure continuity of critical business
functions

Recovery –
“When the smoke clears and the waters
recede”

Recovery Checklist

Annually – Confirm vendor agreements

Benefit of a RIM and Retention program

Business Impact Analysis (BIA)

Business Impact Analysis (BIA)  Evaluate critical operations for the
organization and determine resources
needed to run them.
 Basis for management to make
strategic decisions about recovery.
 Crucial to know exactly where all
critical information resides and to plan
for its recovery should the need arise.

Business Impact Analysis (BIA)  Recovery Time Objective:
 Period of time within which systems,
applications, or functions must be
recovered after an outage.
 Recovery Point Objective:
 Point in time to which systems and
data must be recovered after an
outage.


Vital Records Protection Program–
 Ensures continued viability
 Can resume operations quickly
 Re-establishes financial and legal
status
 Fulfills obligations
 ID’s records needed immediately
following a disaster
2-8% are Vital

Vital Records Protection Program–

What does it Include?

Start with Inventory

Define & Identify Priority
 After disaster, records needed may not
be same as organizational vital records

Vital Records Protection Program–

Common Vital Records after Disaster:
 Emergency Plans & Directives
 Delegation of Authority
 Building Plans & building system
operation manuals
 Emergency Staffing Assignments

Vital Records Protection Program–
 Protection Methods
 Fire-resistant safes or cabinets
 Vaults
 Duplication
 Cloud
 Microfilm or Digital copies

Vital Records Protection Program–
 Electronic Protection Methods
 Magnetic Back Up Tape
 Electronic Vaulting
 Mirroring – Redundancy
 Hot Site – Warm Site – Cold Site

Resources –






Records Emergency Planning and Response Webinar –
FEMA, www.firstrespondertraining.gov
Association of Contingency Planners – AZ Chapter,
www.azacp.org
Disaster Resource Guide, www.disaster-resource.com
NFPA 232, Standard for the Protection of Records –
NFPA, www.nfpa.org
Vital Records & Business Continuity – ARMA,
www.ARMA.org, Online courses
BCP Seminar - AIIM, March 2003 Presentations,
http://www.aiim.org/Chapters/ChapterWebArticle.aspx?
ChapterID=20&WebArticleID=26308

Contact Information:

Monique Hafler, Central AZ Project
623-869-2147
[email protected]

Katherine Jonelis, SCF Arizona
602-631-2128
[email protected]

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