Safety Culture - Operating Experience

Report
Safety Culture
Jim Hutton
December 3, 2013
1
Safety Culture at DOE
Organizational Culture
• A set of commonly shared beliefs, expectations,
Organizational Culture
and values that influence and guide the thinking
and behavior of organization members, and are
reflected in how work is carried out.
Safety Culture
• An organization’s values and behaviors modeled
Safety Culture
by its leaders and internalized by its members,
which serve to make safe performance of work
the overriding priority to protect the workers,
SCWE
the public, and the environment.
Safety Conscious Work Environment
Safety
Conscious
• A work environment in which employees feel
Work
free to raise safety concerns to management (or
Environment
a regulator) without fear of retaliation.
2
Safety Culture at DOE
•
Overview of Activities Completed
•
Training Feedback
•
Major Activities in Progress
•
Major Activities in 2014
•
Summary
3
Activities Completed
2011
Sept
•
DOE G 450.4-1C, DOE Integrated Safety
Management System Guide issued
DOE definition of Safety Culture
− Safety Culture focus areas, attributes, behaviors
−
Dec
2012
Jan
Mar
Apr
S-1 issued expectations for establishing a
positive safety culture and a Safety Conscious
Work Environment (SCWE)
• HSS issued the independent assessment of
Safety Culture at WTP
• WTP Project Execution Plan revised to clarify
roles and responsibilities
• HSS assessment of Hanford ECP
•
4
Activities Completed (cont.)
2012
May
•
•
June
•
July
•
•
Both ORP and contractor developed Safety
Culture Improvement Plans in response to the
HSS Independent Assessment
Hanford ECP assistance visit
S-1 conducted Town Hall meeting at WTP,
reiterating his expectations
WTP contract Performance Evaluation and
Measurement Plan and performance measures
changed to reflect Safety Culture expectations
and “balanced priorities”
Delivered the SAF-200 DOE/DOE Contractor
Senior Leader SCWE training pilot session
5
Activities Completed (cont.)
2012
July
Aug
Sep
Oct
Issued SCWE self-assessment guidance
consistent with DOE G 450.4-1C
• Revised/improved SAF-200 course materials
• Deployed SAF-200 instructors to begin courses
across the DOE complex
• DOE issued addendum to the 2011-1 IP
• Identified additional training requirements for
SCWE across the DOE complex
•
First Line Supervisor course
− Employee module
−
6
Activities Completed (cont.)
2013
Feb
•
HSS Independent Assessment reports
issued:
−
−
−
−
−
−
−
March •
WTP
Chemistry and Metallurgy Research Building
Replacement (CMRR) – Los Alamos
Uranium Processing Facility – Y-12
EM Headquarters
Sodium Bearing Waste Treatment Facility
Pantex
Salt Waste Processing Facility
HSS Headquarters assessment
7
Activities Completed (cont.)
2013
May
•
ORP and BNI action effectiveness review
•
S-1 town hall at Headquarters
Jun
•
S-1 town hall at Hanford
July
•
NNSA Federal staff assessment
Aug
•
SAF-200 DOE/DOE Contractor Leader and
Manager training
−
1700 trained in 70 sessions (Pilot, HQ, Hanford,
SR, Pantex/Y-12, NV, OR, ID, Los Alamos,
Paducah, WIPP, Sandia/Albuquerque,
Portsmouth, Chicago/Argonne/Fermi)
8
Training Feedback
•
Quantitative SAF 200 Participant Feedback
All classes reported an increase in participant
knowledge (aggregate > 20%)
− Overall satisfaction rating of 87%
−
•
Qualitative SAF 200 Participant Feedback
Outstanding instruction & materials
− Appreciation for consistency in presentation of
materials across the DOE complex
− Course tools and resources able to be immediately
applied
−
9
Training Feedback (cont.)
“It’s not just about safety, this is about leadership.”
“I got so much more than I expected. I did not
expect to come away with the tools and new
perspective. Honestly, I thought it would be a ‘do
better’ review of ISMS/Safety. This training really
improved my understanding of SCWE and
importance of relationships in maintaining a SCWE.
It gives me something to use to measure where I am
and where I need to improve.”
10
Major Activities in Progress
•
Senior leader SCWE training – continuing
•
First line supervisor SCWE course
development
•
WTP Safety Culture Progress Review meetings
•
Benchmarking best practices
•
Review of SCWE self assessments and extent of
condition reports
11
Major Activities 2014
•
•
•
Consolidated report on SCWE extent of
condition reviews
Development of safety culture sustainment
actions
Implementation of safety culture sustainment
actions
12
Summary
•
•
•
•
Changing the culture is a journey
Significant effort continues
Anecdotal evidence of progress
Much more to do!
13

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