KUF Symposium BIGSPD 2012 Neil Gordon, Kath Lovell, Andrea Milligan, Jina Barrett, Vicky Baldwin Overview Introduction and overview of symposium Some KUF figures: Awarenesss -10,000, BSc 15, stand alone 80, MSc 70 Responding to policy and strategy: adapting the KUF, a contentious issue-a prison officer example Service-user and professionals co-facilitating, looking from both sides-a dialogue An organisational perspective, what’s that got to do with anything? Future plans and opportunities-where are we going? Adapting the KUF a prison officer illustration Context and challenges: a reflection on theoretical, educational and organisational issues Dr Neil Gordon IMH BIGSPD 2012 Key themes to be explored The rationale and catalyst for adaptation of KUF awareness materials–Offender Personality Disorder Workforce Strategy(Draft) A review of the educational philosophy that informed the KUF The perceived reality of hard to reach/access workforces-and a belief that something is better than nothing Prison officers as a key target group Organisational culture and changing practices in prisonbuilding on the PIPES initiative The challenges, educational design and implementation issues Offender Personality Disorder Workforce Strategy (Draft 2012) This strategy is proposed as a development programme integrated into the overarching offender PD pathway. It seeks to: establish more psychologically informed workforces where the meaning of behaviour and pro social development is seen in the context of a psycho social framework improve the effectiveness and quality of services by developing the capability, awareness, knowledge and understanding of all staff who work with personality disordered offenders. Foundation Knowledge Understanding behaviour in context All frontline staff Responding effectively/managing self Staff with regular sustained contact Interventions Treatment /Management Staff with specific treatment/management role Below awareness? Leading ,developing and supervising teams and individuals Improving psychological well-being and increased awareness of Therapeutic models Assessing and managing risk to self and others and fulfilling demands of job role MSc BSc PD/Self awareness and self management skills and promoting pro social behavior through interpersonal engagement AW ? The whole package! Sustainability System changing Multi-agency Context Sensitive and responsive Organisational Consultancy Leadership Supervision Embedding in practice Inter-agency Working Team Development Risk Management Care Pathways Learning Materials Adapted to context/academic level Building on participants experiences Sensitive to professional culture PO’s The KUF experiential model “Knowing that” Academic Knowledge Experiential Knowledge EFFECTIVE PRACTICE Personal Knowledge Things that I know about this type of service user from reading, journals/books and attending formal lectures Things that I know which have emerged from my personal experience of this service user group, which I have worked out for myself Things that I know which relate to specific situations or particular people (including myself) which I have discovered from my personal experiences “Knowing how” Things I can do learnt from books, instruction from others, or guided by procedural guidelines and evidence based research findings Things that I can do that I have worked out for myself based on personal experience of working with service users and reflective clinical supervision Things that I can do which relate to specific situations or particular service users who I have worked with over a period of time Connecting past experience and current behaviours Making sense of reactions and responses Self awareness and reflective skills Communicating effectively Understanding work place cultures and teams Sensitivity to service user/prisoner experience The learning journey Problems with ‘reaching the parts’! Time and cost Organizational/educational culture Contextual pragmatics-e.g. lock down Commitment and resistance to the ‘message’-the unmotivated and disengaged The subversion of the ‘contact’ hypothesis Something is better than nothing-the futility of crop spraying education “Thank goodness for the nurses, police, fire service”………? A dialectic Elephant in the corner of penal reform (Joe Sim, 2009) Essential benevolence with a few ‘bad apples’ Longstanding aspirations (1990) 22 years ago! We believe that now is the time to begin a radical reassessment of the role of the prison officer. If careers and job satisfaction are to be developed and enhanced, the picture of a ‘turn-key’ or ‘warder’ looking after people locked in cells for twenty hours each day must be replaced. It needs to be re-affirmed that the central role of a prison officer concerns the care of and contact with the inmates in his or her charge. The essential skills are listening, understanding, and responding to the needs of inmates. Dissenting voices? (HL, 2009) The government focus on training instead of occupational education is misplaced. Short training courses can enhance specific skills but cannot provide professional expertise to a workforce. In the same way that no one would expect to place a teacher before a classroom or a nurse in a hospital ward with only a few weeks’ training, we should no longer expect prison officers to walk onto a wing of 200 adult male prisoners and deal with the wide range of duties and challenges expected of them. Challenges and hopes for the 21st century a pejorative view of the prison officer? Howard League for Penal Reform, Turnkeys or professionals (2009) In recent years prison officers have been asked to undertake increasingly complex and varied tasks but have not benefited from commensurate remuneration, respect or support. There is a fundamental confusion about what prison officers should be doing. On the one hand the majority spend most of their time doing menial, repetitive tasks relating primarily to a mundane view of security based on counting heads. On the other hand some staff are expected to deliver sophisticated offending behaviour courses requiring intensive interaction with prisoners. There is an inherent contradiction in having a uniformed and barely skilled or literate workforce expected to form relations with and support prisoners with a range of mental health and addiction challenges. Complex, diverse culture(s)-context is everything (Jordan 2011) Socio-Political Context Wider Prison Organisation Management Group Health Care & Wing Staff Culture Change and Prison Officers Rehabilitation Containing, psychologically informed relationships CARE Relational security CONTROL Boundaries and limits CUSTODY Punitive relationships A typology of prison officers’ approaches to ‘care’ Sarah Tait’s Ethnography (2009) Attached “Dangerous” “Conflicted” “True carer” “Limited carer” Insecure Secure “Old School” “Withdrawn” Detached Original KUF philosophy what might get lost? Educationally sound principles-moving away from the banking concept of education (Friere, 1972) Organisationally influential-systemic approach Culture shift at the center-hearts and minds-the extended experiential dimension Interdisciplinary-shared learning and different perspectives Contact hypothesis-more exposure more training Principles informing adaptation ‘focus group data’ Starting with the audience-responsive to ‘micro’ culture Carefully re-purposed, stand alone materials with distinct prison focus Focus on day to day realities of the work and use of realistic and detailed case material Focus on behaviours, self management and psychological containment Need for thinking space Pathways and further support Opportunity to access VLE (Voluntary) A pre commitment focus-to be built upon Service user co-facilitators Train the trainer model Service-users and professionals cofacilitating, looking from both sides: A dialogue Kath Lovell (Emergence) Andrea Milligan (IMH) A Dialogue Organisational perspective: what’s that got to do with anything? Jina Barrett Tavistock and Portman NHS Trust Future plans and opportunitieswhere are we going? Victoria Baldwin IMH KUF Awareness Training update KUF National Protocol implementation KUF Awareness level survey KUF Refresher days – TTT/Coordinator roles Online developments Online Developments Accessibility developments - Transcripts and subtitles for audio and video clips Advice/Information pages for staff with education needs e.g. dyslexia Format of audio clips Facilitator only access area and private forums Audit process to establish engagement in the programme Developing new approaches to delivering the KUF Awareness Training New contextualised models – Prison, Probation and GP Settings Key aspects: Refining core themes Developing short sessions Offline Responding to context specific needs in more depth Emerging challenges Ensuring the core messages of the KUF are not lost Accessibility and engagement Service user involvement – co-facilitation Implementation and identifying relevant trainers Engaging the right stakeholders BSc and MSc Developments Implementation of regionally based stand alone modules Development of 2 new modules focused on gender specific aspects of working with personality disorder Core focus on working with women in forensic/prison based settings BSc & MSc Stand Alone Modules Opportunity to access individual places or full modules across different regions Commencing with 2 modules at BSc and MSc level in London and Nottingham over 2012/20/13 Staff can access credits or accumulate credits for awards (Certificate, diploma, degree, PGCert, PGDip) New MSc Cohorts 2 new cohorts commencing in 2012: London based cohort commencing May 2012 Deadline for applications: 9th March 70+ applications Interviews – End of March/April 2012 Induction and Module 1 – May 2012 North based cohort commencing in October 2012: Deadline for applications: 31st May Interviews – June/July 2012 Induction and Module 1 - October 2012 Questions and discussion?