What Do Managers Do

Report
Edwing Llangari
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Management

Get Work done through others
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Management Levels
Top Managers
 Middle Managers
 First Level/Line Managers
 Team Leaders

Top Mangers
Also Known as Senior Management
Chief Executive Officer (CEO)
 Chief Financial Officer (CFO)
 Chief Operational Officer (COO)
 Chief Information Officer (CIO)
 Chairperson of the Board
 President, Vice-President, Corporate
Head

Middle Managers
General Manager
 Plant Manager
 Regional Manager
 Divisional Manager
 District Manager

First-Line/Level Managers
Office Manager
 Shift Supervision
 Department Manager
 Foreperson
 Crew Leader
 Store Manager

Team Leaders
Team Leader
 Lead

What are their jobs, tasks, or
responsibilities?
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Top Managers
Depends on the size of the organization
 Establish goals and the means in which
they will be accomplished.
 Long term goals
 Team work
 Have their own staff
 Monitor customers needs

Top Managers
CEO is the head
 COO, oversees other executives
 Meeting and Conferences

 Expand the company
 Meet with Regional Managers across the
country and internationally

Success, Change or your FIRED!
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Middle Managers
Hire, train, Motivate, Coach new
managers
 Communicates and interprets Top
Managers goals to First-Line Managers
 Keep different locations in touch with
each other
 Report to Top Manager

First-Line/Level Managers
A key player in the companies success
 Carry out companies goals
 Set Daily/weekly goals (Planning)
 Hire, Train, Supervise, Motivate, Fire
 Manage store/location
 Appearance
 Deal with customers and employees
 Make schedule

Team Leader
Set the example
 Motivate
 Help others succeed and feel
comfortable (on occasions it may
include to train in new employees)
 Communication inside the team
 Communicate with other teams/Report
to Management
 Accomplish your GOALS!

What do they have in common?

The Four Managerial functions
 Planning
 Organizing
 Leading
 Controlling

The three roles created by Mintzberg
 Decisional
 Interpersonal
 Informational
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References




Bureau of Labor Statistics, U.S. Department of Labor,
Occupational Outlook Handbook, 2010-11 Edition, Top
Executives, on the Internet at
http://www.bls.gov/oco/ocos012.htm
Juneja , H. "Top Level of Management." Ezine Articles. N.p.,
2010. Web. 19 Sep 2010. <http://ezinearticles.com/?TopLevel-of-Management&id=2081389
"Management Quality." The Manager. N.p., 2003. Web. 19
Sep 2010.
<http://www.themanager.org/Strategy/Middle_Managers.htm
>
N.A., . "Management Levels." Referance for Business.
Encyclopedia Of Business, 2010. Web. 19 Sep 2010.
<http://www.referenceforbusiness.com/management/LogMar/Management-Levels.html>

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