How Megabus Revolutionized the Intercity Bus Industry

Report
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American Dream Coalition
Megabus.com: Revolutionizing
Bus Transportation in the USA
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Dale Moser
President and COO
Coach USA/megabus.com
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The Megabus.com Story
 Where we’ve been
 Where we are today
 Where we are going
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2006 – Megabus.com Opens Chicago Hub
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2008 – Megabus.com Opens NYC Hub
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2009 – Megabus.com Opens Philadelphia, Pittsburgh & Toronto Hubs
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2010 – Megabus.com Opens Washington DC Hub
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2011 – Megabus.com Opens AtlantaHub
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2012 – Megabus.com Opens Texas & California Hubs
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Megabus.com Network Map
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Megabus.com Business Model
• Direct, city-to-city bus transportation
• Investment in the largest fleet of state-of-the-art
double decker buses in North America
• Free wi-fi and power outlets
• Yield managed fares from $1 (plus a reservation fee)
providing consumers with more services and value
for less cost
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Megabus.com Business Model
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3 point seat belts
50 pounds of luggage (free) plus under seat bag
Wheelchair accessible
Climate controlled
GPS tracked
Green certified
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Megabus.com Business Model
• Consumer friendly website
– Easy to navigate
– 98% of all bookings online
• Mobile website
• Tracking app
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Industry Leading, High Quality Training Program
• Carefully selected & screened job applicants
• 200 hours of classroom and on-road training
• VIRGIL computer program for observing and
evaluating driver performance
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Industry Leading, High Quality Training Program
• Central command, real-time GPS operations
monitoring
• Megabus.com safety policies exceed Federal
standards
• Create 1,000 new jobs
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Competitors
• Personal Vehicles
• Airlines
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Environmental Commitment
• Each megabus.com 77-seat double decker bus has
the potential of removing 77 cars from highways
• Use of biofuel, low sulfur mix reduces emissions
• Bus idling GPS monitoring program
• Smart Tire system improves fuel economy and
reduces emissions
• Awarded 3 Leaf Honor by the University of Vermont
• Recognized by the United Motor Coach Association
as the greenest American bus operator
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Chaddick Institute
2012 Intercity Bus Study
• Professor Joseph Schwieterman, Director of the
Chaddick Institute & Professor at De Paul University
Graduate School of Public Service
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National Media Exposure
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Peter Greenberg
Matt Lauer Today Show
Customer Testimonial
Bloomberg Businessweek
“The Megabus Effect”
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Milestones
• Public Relations
 15,000 news stories
 2 billion impressions
 690 news stories/mentions monthly
• 30 million customers served in every walk of life
• Serving 33 states and over 100 cities including
Montreal, Canada
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Our Philosophy
“Where there is no vision, the people
perish” Proverb 29:18
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Our Vision and Future Focus
Continue to expand nationally
Deliver safe, innovative, value and reliable service to
every community and customer we serve
Take care of our employees by providing a safe and
competitive workplace
Meet our goals and deliver to our stakeholders the
results they have come to expect from us
Be the leader in the transportation service industry
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Megabus.com
A safe, convenient, affordable travel option
The expense of travel shouldn’t keep you from the
things you love.
Stay connected.
TV Commercial

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