Cisco Unified Communications Manager Business Edition

Report
La solution de téléphonie Cisco pour les entreprises de taille moyenne
de 50 à 1000 utilisateurs
©©
2010
2010
Cisco
Cisco
and/or
and/or
itsits
affiliates.
affiliates.
AllAll
rights
rights
reserved.
reserved.
Cisco Confidential
1
Business
Size
Integrated
Services
Call Control
Smart Business
Communications
System
Unified CM
Express
Unified CM
Business Edition
Unified CM
8 - 100 users
30 – 250 users
50 - 1000 users
50 – 30000 users
Voice, messaging,
video, data
Voice, messaging,
video, data
Voice, messaging,
mobility, video
Voice, messaging,
mobility, video
PSTN, FXS
PSTN, FXS
Basic VPN, firewall
VPN, firewall
Advanced UC
applications
Advanced UC
applications
UC500
Unified CM Express
Unified CM
Unified CM
Unified 500
Series
Integrated
Services Routers
MCS 7828
UCS C200
MCS 7845
UCS Cxx ou Bxx
Platform
© 2010 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential
2
Offre Mid-Market 50 – 1000 utilisateurs
Unified Communications Manager Business Edition
Nouveau
(MCS 7890)
300 utilisateurs
Business
Edition 3000
Foundational UC
Operational
simplicity, Essential
features, Value
pricing
© 2010 Cisco and/or its affiliates. All rights reserved.
Plateforme
actuelle
Nouveau
4 Apps
(MCS 7828)
(UCS C200M2)
500 utilisateurs
1000 utilisateurs
Business
Edition 5000
CM Business
Edition 6000
Advanced Unified
Communications
Complete
Collaboration
Voice and video,
unified messaging,
mobility
Full feature set, H/W
redundancy, Vmware
virtualization
Cisco Confidential
3
© 2010 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential
4
Dispo
France
Sept. 2011
Administration simplifiée
Analog Gateways
Value Based Cisco Unified IP Phones
3905, 6901, 6911, 6921, 6941 & 6961, 7937
2 accès T2 intégrés
MCS 7890-C1
Cisco IP Communicator
Web dialer/Desktop Click2call
Dial Plan Localisés
© 2010 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential
5
© 2010 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential
6
 Rebranding de la précédente
offre Busines Edition.
 50 – 500 utilisateurs
 20 Sites distants
 Gestion sur un serveur unique
de :
 Voix,
 Vidéo,
 Solution de mobilité
 Messagerie vocale (Unifiée
en option)
 Redondance voix en SRST
© 2010 Cisco and/or its affiliates. All rights reserved.
 100 – 1000 utilisateurs
 50 Sites distants
 Gestion sur un serveur unique de :
 Voix,
 Vidéo,
 Solution de mobilité
 Messagerie vocale unifiée
 Présence
 Contact Center
 Redondance
Cisco Confidential
7
• CUCM
Cisco Unified Communication Manager jusqu’à 500 users
• CUC
Cisco Unity Connection jusqu’à 500 users
• CUCM
Cisco Unified Communication Manager jusqu’à 1000 users
• CUC
Cisco Unity Connection jusqu’à 1000 users
• CUP
Cisco Unified Presence jusqu’à 1000 users
• UCCX
Cisco Contact Center Express jusqu’à 100 agents
© 2010 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential
8
Site Principal :
 Redondance voix via la fonction
SRST (dans la Gateway)
Site distants :
 SRST
Site Principal :
 Redondance voix avec un serveur
MCS
 Redondance complète Voix + VM
+ Présence + Contact Center avec
un serveur UCS
Site distants :
 SRST
© 2010 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential
9
• Redondance de toutes les applications :
• On ajoute un serveur UCS C200 (Aucune licence supplémentaire)
CUCM+CUC+CUP+CCX
CUCM+CUC+CUP+CCX
• Redondance du call control uniquement :
• On ajoute un serveur MCS7825 (Aucune licence supplémentaire)
CUCM+CUC+CUP+CCX
CUCM
© 2010 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential
10
Fonctionnement
normal
WAN Coupé
Cisco
Business Edition
Signalisation
Signalisation
IP WAN
SRST
Traffic Voix
RTC
Bureau
Régional
Site Principal
Traffic Voix
Backup On Demand :
ISDN / ADSL …
© 2010 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential
11
• Capex
 Réduction du nombre de
serveurs
 Réduction du nombre de ports
réseau
 Réduction du câblage
• Opex
 Réduction de l’espace baie et salle
 Réduction de l’alimentation/refroidissement
 Réduction de l’exploitation serveurs
 Réduction des coûts maintenance/support
 Plan de reprise d’activité simplifié
 Mise à jour et « retour arrière » simplifiés
Unified CM
Unity Connection
Unified Presence
Unified Contact Center
Express
© 2010 Cisco and/or its affiliates. All rights reserved.
Business Edition 6000
Sur serveur Cisco UCS
C200M
Cisco Confidential
12
Téléphones & VisioPhones
Webex & MeetingPlace
Collaboration
Clients mobiles
Clients tiers
IBM Sametime
ou Msft Lync
Cisco Unified
Communication Manager
SVI/ACD
Clients Poste de travail
CUPC
Unity
Messagerie
Services applicatifs
© 2010 Cisco and/or its affiliates. All rights reserved.
Vidéo &
TelePresence
Cisco Confidential
13
Licensing
©©
2010
2010
Cisco
Cisco
and/or
and/or
itsits
affiliates.
affiliates.
AllAll
rights
rights
reserved.
reserved.
Cisco Confidential
14
© 2010 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential
15
Mode “A-La-Carte”
© 2010 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential
16
Qu’est-ce ?
Comment ?
• Modèle de licence utilisateur à la carte
• Couvre la majorité des produits de
communications unifiées Cisco
• Nouveau modèle de prix incluant les licences et
les logiciels par utilisateur :
Téléphonie IP, mobilité, Web conférence,
présence, clients et messagerie
• Possibilité de migration du modèle DLU vers User
Connect Licensing
• Combinaison possible entre User Connect
Licensing et Unified Workspace Licensing
© 2010 Cisco and/or its affiliates. All rights reserved.
• En comptant :
• le nombre d’utilisateurs
• le nombre de
téléphones dans les
espaces publics (public
spaces
• le nombre
d’équipements
analogiques
Cisco Confidential
17
8900
Series
9900
Series
7900
Series
Enhanced - $210
(LIC-CUCM-USR-A)
CUPC
CIPC
Cisco Mobile Clients
6941
6961
Basic - $125
Essential - $40
(LIC-CUCM-ESS-A)
© 2010 Cisco and/or its affiliates. All rights reserved.
6921
6911
(LIC-CUCM-BASIC-A)
6901
Third
Party SIP
Phones
Analog
Cisco Confidential
18
UCL Enhanced or UCL Basic License
en fonction du type de téléphone
Device
User Profile
User only (EM profiles)
UCL Essential License
VoiceMail possible
UCL Public Space License
N’importe quel téléphone sans utilisateur
associé (Salle de réunion).
Pas de voicemail possible.
User Profile only
sans SNR
Device
UCL Basic License
VoiceMail possible
User Profile only
avec SNR
© 2010 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential
19
Call Control, choice of user licenses:
Essential, Basic*, Enhanced*
© 2010 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential
20
Contact Center
Express
Conference:
Video
Conference:
Audio
Video client
CIPC client
Softphone
clients
Mobile clients
Mobile
communicator
Adjunct device
Presence
Voicemail
Contact Center
Express
Conference:
Video
Conference:
Audio
Video client
CIPC client
Softphone
clients
Mobile clients
Mobile
communicator
Adjunct device
Presence
Voicemail
Unity Connection $75/user, max ports, no server dependencies
Call Control, choice of:
Essential $40, Basic $125, Enhanced $210
© 2010 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential
21
Contact Center
Express
Conference:
Video
Conference:
Audio
Video client
CIPC client
Softphone
clients
Mobile clients
Mobile
communicator
Adjunct device
Presence
Voicemail
Presence $20/user
Call Control:
Essential $40, Basic $125, Enhanced $210
(*) Full UC Experience with CUPC requires the CUPC license ($50/user)
© 2010 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential
22
Contact Center
Express
Conference:
Video
Conference:
Audio
Video client
CIPC client
Softphone
clients
Mobile clients
Mobile
communicator
Adjunct device
Presence
Voicemail
Adjunct device $85/device/user,
adjunct devices: hw phone, softphone, mobile client
Call Control:
Basic $125, Enhanced $210
© 2010 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential
23
Nokia, iphone, Android
Dual-mode Soft client $150/user
Black Berry :
Contact Center
Express
Conference:
Video
Conference:
Audio
Video client
CIPC client
Softphone
clients
Mobile clients
Mobile
communicator
Adjunct device
Presence
Voicemail
RIM fees (No Cisco GPL)
Call Control:
Primary : Enhanced $210
Secondary : Adjunct $85
© 2010 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential
24
© 2010 Cisco and/or its affiliates. All rights reserved.
Contact Center
Express
Conference:
Video
Conference:
Audio
Video client
CIPC client
Softphone
clients
Mobile clients
Mobile
communicator
Adjunct device
Presence
Voicemail
Softphone $50 user,
CUPC, CUCiMOC, CUCiConnect
Call Control:
Enhanced $210
Cisco Confidential
25
© 2010 Cisco and/or its affiliates. All rights reserved.
Contact Center
Express
Conference:
Video
Conference:
Audio
Video client
CIPC client
Softphone
clients
Mobile clients
Mobile
communicator
Adjunct device
Presence
Voicemail
Video client $100 user,
CUVA
Call Control:
Basic $125, Enhanced $210
Cisco Confidential
26
Contact Center
Express
Conference:
Video
Conference:
Audio
Video client
CIPC client
Softphone
clients
Mobile clients
Mobile
communicator
Adjunct device
Presence
Voicemail
UCCX Std user $395
UCCX Enh user $1250
UCCX Pro user $1850
Call Control:
Essential $40, Basic $125, Enhanced $210
© 2010 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential
27
Mode bundle CUWL
Cisco Unified Workspace
Licence
© 2010 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential
29
Functionality
Included in the Cisco Unified Workspace Licensing
Video Conferencing
Cisco Unified MeetingPlace
Web Conferencing
Cisco WebEx Meeting Center or Cisco Unified MeetingPlace
Audio Conferencing
Cisco Unified MeetingPlace
Contact Center
Mobile Phone Client
Presence
Unified Contact Center Express (25 Cisco UWL = 1 Std Agent)
Cisco Unified Mobile Communicator Client
Cisco Unified Presence Profile
Mobility (with Sim Ring
services)
Cisco Unified Mobility Profile
Intercompany Media
Engine
Intercompany Media Engine
Soft Client
Cisco Unified Personal Communicator or Cisco Unified
IP Communicator with Cisco Unified Video Advantage
Messaging
Cisco Unity Connection
Phone/Call Control
Business Edition 5K
© 2010 Cisco and/or its affiliates. All rights reserved.
License for One or Unlimited Cisco IP Phones per User
Standard Edition
Professional Edition
2
2
10
UWL= Unified Workspace Licensing
Cisco Confidential
30
• Une approche appréciée par les
interlocuteurs métiers et poste de
travail
• Déplace le terrain de jeu
• Commande simplifiée et pricing clair
• Service intégré pour faciliter les mises
à jour logicielle
• Facilite l’adoption des applications
© 2010 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential
31
• CUWL et Cisco User Connect (à la carte) Licensing peuvent coexister
Par exemple :
Pour rajouter un 2ème téléphone à un utilisateur CUWL Standard on ajoute
un licence UCL Adjunct.
© 2010 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential
35
Mobilité
Définition de Profils Utilisateurs
 Définir les profils utilisateurs
 Définir les usages de collaboration
 Associer les usages aux différents profils
Home Office
Direction
Conferencing
Mobilité
Vidéo
Présence/MI
Commercial
Conferencing
Objectifs
 Mettre en adéquation les besoins des
collaborateurs par rapport à leur métier
Présence/MI
Conferencing
Administratif
Simplifier la définition des licences et des
processus d’achats du clients (lisibilité)
Contact Center
Présence/MI
Agent
© 2010 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential
36
© 2010 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential
37
UCL
1 Licence UCL Enhanced -> 210 $
+
+
+
+
+
+
© 2010 Cisco and/or its affiliates. All rights reserved.
1 Licence UCL Enhanced -> 210 $
1 Licence Unity -> 75 $
Total : 285 $
1 Licence UCL Enhanced -> 210 $
1 Licence Unity -> 75 $
1 Licence Présence -> 20$
1 Licence CUPC -> 50$
1 Licence Adjunct -> 85$
Total : 440 $
CUWL
1 Licence CUWL Stand. / BE -> 325 $
1 abonnement UCSS 3 ans -> 70$
Total : 395 $
1 Licence CUWL Stand. / BE -> 325 $
1 abonnement UCSS 3 ans -> 70$
Total : 395 $
1 Licence CUWL Stand. / BE -> 325 $
1 abonnement UCSS 3 ans -> 70$
Total : 395 $
Cisco Confidential
38
UCL
+
1 Licence UCL Basic-> 125 $
1 Licence Unity -> 75 $
Total : 200 $
6921
+
+
6921
1 Licence UCL Enhanced -> 210 $
1 Licence Unity -> 75 $
1 Licence Adjunct -> 85$
1 CUiMoc->50$
CUWL
1 Licence CUWL Stand. / BE -> 325 $
1 abonnement UCSS 3 ans -> 70$
Total : 395 $
1 Licence CUWL Stand. / BE -> 325 $
1 abonnement UCSS 3 ans -> 70$
Total : 395 $
Total : 420 $
CuciMoc
+
+
6921
+
1 Licence UCL Enhanced -> 210 $
1 Licence Unity -> 75 $
1 Licence CUiMoc -> 50$
1 Licence Cisco Mobile ->150$
2 Licence Adjunct -> 170$
Total : 650 $
1 Licence Pro> 500$
1 abonnement UCSS 3 ans -> 100$
Total : 600 $
Cisco Mobile Clients
CuciMoc
© 2010 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential
39
UCL
+
+
+
+
+
1 Licence UCL Enhanced -> 210 $
1 Licence Unity -> 75 $
Total : 285 $
1 Licence UCL Enhanced -> 210 $
1 Licence Unity -> 75 $
1 Licences Adjunct -> 85 $
1 Softphone -> 90$
Total : 460 $
1 Licence UCL Enhanced -> 210 $
1 Licence Unity -> 75 $
1 Licence CIPC -> 50$
1 Licence Cisco Mobile ->150$
2 Licences Adjunct -> 170$
Total : 655 $
CUWL
1 Licence CUWL Stand. / BE -> 325 $
1 abonnement UCSS 3 ans -> 70$
Total : 395 $
1 Licence CUWL Stand. / BE -> 325 $
1 abonnement UCSS 3 ans -> 70$
Total : 395 $
1 Licence CUWL Stand. / BE -> 325 $
1 Licence Adjunct / Video -> 85$
1 abonnement UCSS 3 ans -> 70$
Total :480$
+
© 2010 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential
40
Version 8.5
© 2010 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential
41
MCS7828I5-K9-BE8E
Serveur MCS7828
50 Users UCL Essential
50 Licences VoiceMail Basic
MCS7828I5-K9-BE8B
Serveur MCS7828
50 Users UCL Basic
50 Licences VoiceMail Basic
9 200 $
11 200 $
Attention : Pas de possibilité d’upgrade des licences Essentials
© 2010 Cisco and/or its affiliates. All rights reserved.
Possibilité d’upgrade des licences Basic vers Ehnanced
LIC-BE5K-BAS2ENH – 85 $
Cisco Confidential
42
Bundle MCS7828 + 50 Users CUWL
MCS7828I5-K9-WL8
16 995 $
Rappel :
Sur Business Edition 5000, 1 seule licence utilisateur CUWL.
CUWL BE (CUCM-BE-WL ) équivalent au CUWL standard sur CUCM
© 2010 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential
43
© 2010 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential
44
Ref : UCS-C200M2-BE6K
22 995 $
Ref : VMW-UC-STD-K9-1A*
2 980 $
* Support obligatoire pour VMWare : CON-ISV1-VSSTD1A
© 2010 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential
45
Avril
2011
Ref : xxxxxxxx
xxxxx $
Ref : VMW-UC-STD-K9-1A*
2 980 $
* Support obligatoire pour VMWare : CON-ISV1-VSSTD1A
© 2010 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential
46
• Serveur UCS C200 : UCS-C200M2-VCD2
11 723 $
• Licence VMware : VMW-UC-STD-K9-1A*
2 980 $
• Licences CUWL pour Communication Manager (Pas les
licences BE5000) par ex :
• LIC-UWL-PRO
• LIC-UWL-STD
• LIC-UWL-ENTRY
• ANLG-DEV-UWL
• PUBLIC-IP-DEV-UWL
• Contrat UCSS sur 3 ans (Comme pour Communication
manager) par ex :
• UCSS-ANLG-3-1
• UCSS-PUB-3-1
• UCSS-UWL-PRO
* Support obligatoire pour VMWare : CON-ISV1-VSSTD1A
© 2010 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential
47
Redondance complète jusqu’à 4 applicatifs :
• Serveur UCS C200 : UCS-C200M2-VCD2
11 723 $
• Licence VMware : VMW-UC-STD-K9-1A*
2 980 $
* La redondance de UCCX nécessite la licence UCCX HA
Redondance voix uniquement (CUCM) :
• Serveur MCS 7825 : MCS7825I4-K9
7 000$
* Support obligatoire pour VMWare : CON-ISV1-VSSTD1A
© 2010 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential
48
© 2010 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential
49
Besoin client :
 1 Solution Business Edition 6000 avec 200 utilisateurs basic et redondance complète
- 14 %
© 2010 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential
50
© 2010 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential
51
Channel
Achat au travers des distributeurs uniquement
Business model
Meeting Center Named Host – Prépayement 1 an
Minimum subscription
2 licenses
Term
1 an renouvelable
Storage
10GB storage included
Capacity
Jusquà 25 participants dans la conférence
Audio
VOIP Inclus
Site Provisioning
Microsite, generic branding
Tech Support
24x7x365 technical support en Français.
Pricing Tiers
No
Pricing: 12 mo initial offer:
650$ Prix Public – Discount produits Small (Voir avec Distributeur)
SKU
L-WBX-MC-SB-EU=
© 2010 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential
52
Full deployment
One seat of Webex Meeting Center (25 capacity)
One seat of Connect (IM Only)
10 GB of Storage
Partner either uses MP Audio or can purchase WebEx Audio at NFR discount
Every New
and Existing
CUWP User
is entitled to:
Any Cisco Partner with Select, Premier, Silver, Gold certifications
Any Cisco Video Partner – Tandberg Migration, TelePresence Video
Requirement
Price Point
$
5$/user/month = 92% off list
Wide déploiement
© 2010 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential
53
Pour toute question concernant les offres Webex
Stephane Muller
Partenaires account Manager
Tel : +31 20 357 1553
Email : [email protected]
© 2010 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential
54
© 2010 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential
55
-
-
Site Principal (Paris) :
-
2 Accès T2
-
140 Utilisateurs Sédentaires avec IP Phones 7945 + Messagerie vocale + Client Unifié
-
30 Utilisateurs mobiles avec IP Phones 7945 + Messagerie vocale + Client Unifié + Téléphone
Wifi 7921 avec chargeur de bureau.
-
5 Salles de reunion avec Pieuvre de conférence CP-7937
-
2 Console Opétateur
-
2 Fax
-
Redondance avec SRST pour 100 utilisateurs
Site distant (Nice) :
-
2 Accès T0
-
20 Utilisateurs Sédentaires avec IP Phones 7945 + Messagerie vocale + Client Unifié
-
30 Utilisateurs mobiles avec IP Phones 7945 + Messagerie vocale + Client Unifié + Téléphone
Wifi 7921 avec chargeur de bureau.
-
1 Salle de reunion avec Pieuvre de conférence CP-7937
-
1 Fax
-
SRST pour tous les utilisateurs
© 2010 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential
56
Thank you.

similar documents