TARGET - DOLE-CAR

Report
PRESENTED BY: HENRY JOHN S. JALBUENA
91.62%
UTILIZATION
RATE
812,960.42
744,795.58
ALLOTED BUDGET
BUDGET UTILIZED
1.1 SPECIAL PROGRAM FOR THE EMPLOYMENT OF STUDENTS (SPES)
10,980,779.87
10,980,779.87
10,980,779.87
100%
UTILIZATION RATE
BUDGET ALLOTED
BUDGET OBLIGATED
BUDGET UTILIZED
1.1 SPECIAL PROGRAM FOR THE EMPLOYMENT OF STUDENTS (SPES)
4,670
4,782
3,448
TARGET
ACCOMP/PLACED
1,240
94
PLACEMENT
LGU
PRIVATE
132
100% PAID BY SPES-TWSP
EMPLOYERS
1.2 NATIONAL AND DOLE-WIDE INITIATED JOB FAIRS CONDUCTED
TARGET
ACCOMPLISHMENT
REGISTERED
10,000
APPLICANTS
REGISTERED
10,086
APPLICANTS
100.86 %
ACCOMP
15% HOTS
of qualified/
matched
applicants
2,587
HOTS/9202
(QUALIFIED
/MATCHED)
28%
ACCOMP
1.2 NATIONAL AND DOLE-WIDE INITIATED JOB FAIRS CONDUCTED
TARGET
Posted at the RO
website and Phil-JobNet
website the Calendar of
Job fairs (include date,
venue, employers,
vacancies) end of every
quarter 2012
ACCOMPLISHMENT
14 Job Fairs Calendar
Posted
2.1 ENHANCED PHIL-JOBNET SYSTEM
ACCOMPLISHMENT
TARGET
REGISTRATION & ACCREDITATION
OF ESTABLISHMENTS
205
276
134%
ACCOMP
REGISTRATION OF ESTABLISHMENTS
WITH VACANCY POSTING
100
276
276%
ACCOMP
POSTED/SOLICITED JOB VACANCIES
13,632
22,900
IMPLEMENTED SRS IN LGUs
REGISTRATION OF MARCH
GRADUATES OF TERTIARY
EDUCATION & TRAINING CENTERS
12
12
10,000
10,116
167%
ACCOMP
100%
ACCOMP
101%
ACCOMP
3.1 CAPACITY BUILDING FOR PESO
TARGET
ACCOMPLISHMENT
- CONDUCTED ADVOCACY ACTIVITIES IN 16
LGUs WITH ACTIVE PESO TOWARDS
INSTITUTIONALIZATION
- 2 ADVOCACIES CONDUCTED WITH 35 LGUs
-INSTITUTIONALIZED AT LEAST 5 PESOs
- 5 PESO INSTITUTIONALIZED
-TRAINED PESO MANAGERS ON THE
FOLLOWING:
SRS IMPLEMENTATION FOR 12 NUMBER OF
PESOs
-14 PESO MANAGERS TRAINED
BASIC EMPLOYMENT SERVICES TO 38 PESO
MANAGERS
BASIC MANAGEMENT COURSE FOR 38 ACTIVE
PESOs
-57 PESO MANAGERS TRAINED
- 42 PESO MANAGERS TRAINED
3.2 CAREER AND EMPLOYMENT COACHING/GUIDANCE ADVOCACY
TARGET
ESTABLISHED AT LEAST __ CAREER
GUIDANCE NETWORK FOR
SECONDARY SCHOOLS WITH
MINIMUM OF 150 MEMBERS PER
REGIONAL NGCs (REGISTERED
WITH SEC AND MOU FORGED)
MAINTAINED 1 EXISTING CGN END
OF 2012
ACCOMPLISHMENT
ESTABLISHED 1 CGN w/
170 members
MAINTAINED 1 EXISTING
CGN
3.2 CAREER AND EMPLOYMENT COACHING/GUIDANCE ADVOCACY
ADVOCACY ACTIVITIES
NO. OF PARTICIPANTS
13,947
196
9,000
180
TARGET
154%
ACCOMP
108%
ACCOMP
ACCOMPLISHMENT
TARGET
ACCOMPLISHMENT
LABOR EDUCATION FOR GRADUATING STUDENTS (LEGS)
TARGET: 100% (13,046)
ORIENTED GRADUATING
STUDENTS IN THE FOLLOWING
COURSES:
IT RELATED DISCIPLINE
1,149
ENGINEERING & TECHNOLOGY
1,150
EDUCATION SCIENCE & TEACHER TRAINING
1,903
BUSINESS ADMINISTRATION & RELATED
3,636
3,636
MEDICAL & ALLIED
ACCOMPLISHMENT: 104%(13,578)
1,669
1,389
2,648
3,102
OTHER COURSES
5,208
4,219
551
LABOR EDUCATION FOR GRADUATING STUDENTS (LEGS)
ORIENTED 100% OF 13,046
GRADUATING STUDENTS
IN STATE UNIVERSITIES &
COLLEGES
TARGET
13,046
ACCOMPLISHMENT
13,578
104%
4.1 PERMITS AND LICENSES
PROCESSED 100% OF APPLICATIONS FOR PERMITS, LICENSES, CERTIFICATES, CLEARANCES WITHIN
THE PRESCRIBED PROCESS CYCLE TIME BASED ON THE CITIZEN’S CHARTER/ISSUED GUIDELINES
117 ALIEN EMPLOYMENT
PERMIT APPLICATIONS
RECEIVED
117 PERMITS
ISSUED
100% ARE W/N THE PRESCRIBED
PROCESS CYCLE TIME
6 REGISTRATION OF
CONTRACTOR / SUBCONTRACTOR APPLICATIONS
RECEIVED
6 REGISTRATION
ISSUED
100% ARE W/N THE PRESCRIBED
PROCESS CYCLE TIME
1 PRPA APPLICATION FOR
AUTHORITY TO RECRUIT
RECEIVED
1 AUTHORITY TO
RECRUIT ISSUED
100% ARE W/N THE PRESCRIBED
PROCESS CYCLE TIME
32,125,157.82
32,205,193.69
99.75%
UTILIZATION
RATE
ALLOTED BUDGET
BUDGET UTILIZED
5.1 DOLE INTEGRATED LIVELIHOOD PROGRAM (DILP)
723
TARGET:
CREATED 4,280 SELF-EMPLOYMENT (DIRECT
BENEFICIARIES) GIVING PRIORITY TO 300 POOREST
MUNICIPALITIES
ACCOMPLISHMENT:
CREATED 8,735 SELF-EMPLOYMENT (DIRECT
BENEFICIARIES)
1,374
747
2,161
2,583 415
732
5.1 DOLE INTEGRATED LIVELIHOOD PROGRAM (DILP)
TARGET
Established 7
livelihood projects
under Youth
Entrepreneurship
Support (YES)
ACCOMPLISHMENT
Established 7
livelihood projects
under Youth
Entrepreneurship
Support (YES)
4,055,538.70
98.06%
3,976,702.84
ALLOTED BUDGET
BUDGET UTILIZED
UTILIZATION
RATE
1.1 LABOR LAW COMPLIANCE
SELF-ASSESSMENT
TARGET
ACHIEVED 100% RETRIEVAL
RATE OF SA FORMS FROM
TARGETED UNIONIZED
ESTABLISHMENTS WITH
CERTIFIED CBAs
SPOT CHECKED 100% OF SA
COVERED ESTABLISHMENT
ACCOMPLISHMENT
9/10 OR 90% RETRIEVED
1 Establishment Spotchecked
1.1 LABOR LAW COMPLIANCE
ROUTINE INSPECTION
INSPECTED 100% OF 872 ESTABLISHMENTS AND ACHIEVED 70% COMPLIANCE RATE
872
893
OR 102%
70%
793
OR 89%
Target
Accomplishment
Inspectionable
establishment
Compliance Rate
1.1 LABOR LAW COMPLIANCE
COMPLAINT INSPECTION
ACTED UPON 100% OF COMPLAINTS WITHIN THE PRESCRIBED PROCESS CYCLE TIME
AND ACHIEVED 70% SETTLEMENT RATE FOR NON-COMPLYING ESTABLISHMENTS THRU
SENA
6 COMPLAINTS RECEIVED
4 CASES HANDLED
100% ACTED UPON
WITHIN THE
PRESCRIBED PROCESS
CYCLE TIME
3/4 OR 75% SETTLED
1.1 LABOR LAW COMPLIANCE
TRAINING AND ADVISORY VISITS
TARGET
Conducted 20 TAV
orientation using LHP
or CLES Modules to 700
participating
establishments
Achieved 70% of
compliance rate
ACCOMPLISHMENT
• Conducted 22 TAV
orientations to
754 participating
establishments
• 621/754 or 82%
compliance rate
1.1 LABOR LAW COMPLIANCE
INCENTIVIZING LABOR LAWS COMPLIANCE PROGRAM
Enrolled 3 target companies
per level to work on voluntary
compliance
Validated 3 identified
companies per level (Level
I,II,III) to work on voluntary
compliance
Validated 4 number of
establishments qualified for
Tripartite Seal of Excellence
ENROLLED 3
COMPANIES PER LEVEL
On going
1.1 VOLUNTARY COMPLIANCE
KAPATIRAN WISE-TAV
TARGET
Implemented the program in 5
companies identified as Big
Brothers
Achieved 100% compliance
with labor standards of Small
Brother enterprises end of the
year
ACCOMPLISHMENT
IMPLEMENTED THE
PROGRAM IN 5
COMPANIES
100% or 37/37
ACHIEVED
1.1 LABOR LAW COMPLIANCE
SAFETY AND HEALTH PROGRAM
CONSTRUCTION SAFETY
TARGET
ACCOMPLISHMENT
TRAINED 15 SAFETY
OFFICERS END OF THE YEAR
19 CONSTRUCTION
SAFETY OFFICERS TRAINED
CONDUCTED 100% ADVOCACIES
ON OSH, DO 13, DO 18-A
8 ADVOCACIES
CONDUCTED
1.1 LABOR LAW COMPLIANCE
SAFETY AND HEALTH PROGRAM
TARGET
ACTED UPON 100% OF
SUBMITTED CSHP WITHIN
FIVE-DAY PROCESS CYCLE
TIME
ACTED UPON 100% OF
APPLICATION FOR SAFETY
PRACTITIONER ACCREDITATION
WITHIN THE PRESCRIBED CYCLE
TIME
ACCOMPLISHMENT
ACTED 100% OF 25 CSHP
SUBMITTED
ACTED 100% OF 4
APPLICATIONS FOR
SAFETY PRACTITIONER
ACCREDITATION
92.61%
194,930.92
UTILIZATION
RATE
180,532.40
ALLOTED BUDGET
BUDGET UTILIZED
2.1 PROJECT SPeED
SINGLE ENTRY APPROACH (SEnA)
SETTLED AND ACHIEVED AT LEAST 70% OF THE TOTAL REQUESTS HANDLED WITHIN
THE PRESCRIBED PERIOD
81%
501
404
REQUESTS HANDLED
SETTLED
SpeED CASES: LABOR STANDARDS AND ARBITRATION CASES
DISPOSED 98% OF HANDLED MED-ARBITRATION CASES UNDER PROJECT SpeED FOR 2012
DISPOSITION OF LS CASES
3
2
67%
DISPOSITION
RATE
CASES HANDLED
CASES DISPOSED
SpeED CASES: LABOR STANDARDS AND ARBITRATION CASES
DISPOSED 100% OF LABOR STANDARDS CASES FILED WITHIN 3 MONTHS FROM REFERENCE
PERIOD
280
CASES HANDLED
100% (280)
DISPOSITION RATE
CASES DISPOSED
390,782.20
88.12%
UTILIZATION
RATE
344,373.19
ALLOTED BUDGET
BUDGET UTILIZED
TARGET
INCREASED BY 15% THE NO. OF
ESTABLISHMENTS REACHED
THRU DOLE INITIATED FWP
RELATED SERVICES/ACTIVITIES
INCREASED 5 NUMBER OF
PROGRAM DIMENSIONS BEING
IMPLEMENTED AT THE
COMPANY LEVEL AMONG
EXISTING FAMILY WELFARE
COMMITTEES
CREATED/REACTIVATED 5
FWCs
ACCOMPLISHMENT
5 ADDITIONAL
ESTABLISHMENTS
REACHED OR 15% OF THE 30
EXISTING FWPs
5 ADDITIONAL PROGRAM
DIMENSIONS IMPLEMENTED
IN 35 EXISTING FWCs
5 FWCs CREATED
185,719.18
92.61%
UTILIZATION
RATE
172,001.08
ALLOTED BUDGET
BUDGET UTILIZED
TARGET
ACCOMPLISHMENT
Established 1 no. of ITCs representing
the KEGS thru DOLE initiated
advocacy activities
5 ITCs ESTABLISHED
Bus Transport
Construction
Tourism
Hotel & Restaurant (2)
Facilitated the adoption of 2 Industry
Voluntary Codes of Good Practices by
the end of December 2012 in the
Academe and Hotel and Restaurant
Facilitated the adoption of 1
Voluntary Codes of Practices(Hotel
& Restaurant)
Conducted 2 RTIPC activities end of
the year
2 RTIPC Activities Conducted
TARGET
Extended 1 training grant
benefiting 10 officers/members
covering 10 unions/associations
ACCOMPLISHMENT
1 Training grant extended
benefitting 16
officers/members covering
10 unions
Monitored and submitted report to concerned offices within the
set deadline on the following:
TARGET
Implementation of
Child Labor
Prevention and
Elimination Program
ACCOMPLISHMENT
Conducted 1 orientation to Regional
Sub-committee on the Welfare and
Protection of Children on the 2nd Plan of
Action for Children
Conducted 4 orientations cum MOA
signing with 11 Barangays
Captains/Barangay Council for the
Protection of Children with high
incidence of at-risk children
Monitored and submitted report to concerned offices within the
set deadline on the following:
TARGET
Implementation of
Child Labor
Prevention and
Elimination Program
ACCOMPLISHMENT
Orientation of 76 PESO on Child Labor
255 Children at-risk from 11 barangays
were provided educational assistance
Monitored and submitted report to concerned offices within the
set deadline on the following:
TARGET
Implementation of Child Labor
Prevention and Elimination Program
ACCOMPLISHMENT
Launching of the “Batang
Malaya Child Labor-Free
Philippines” Campaign on
June 26, 2012
Monitored and submitted report to concerned offices within the
set deadline on the following:
TARGET
Implementation of Anti-Illegal
Recruitment and Anti-trafficking
Program
Strike Prevention
ACCOMPLISHMENT
MOA with 17 groups assisted
Under the Community-based
Enterprise Development
Program
No Strike recorded
Monitored and submitted report to concerned offices within the
set deadline on the following:
TARGET
Regional Coordinating
Committee (RCC)
ACCOMPLISHMENT
Involvement of RCC members
in the Labor Day and
Independence Day
activities/Child Labor Free
Barangay/AIR-TIP
CAMPAIGN/NRCO Livelihood
Program
Monitored and submitted report to concerned offices within the
set deadline on the following:
TARGET
Regional Coordinating
Committee (RCC)
ACCOMPLISHMENT
-Facilitated 10 OWWA
Scholars
-Preparation of DOLE
Anniversary Activities
-Conduct of LEGS and Career
Guidance
-Zero Accident Program
Monitored and submitted report to concerned offices within the
set deadline on the following:
TARGET
Established/reactivated
Regional Interagency
Coordinating and
Monitoring Committee
ACCOMPLISHMENT
Sustained Regional Interagency
Coordinating and Monitoring
Committee
23,789,479.01
23,642,290.65
99.38%
UTILIZATION
RATE
ALLOTED BUDGET
BUDGET UTILIZED
TARGET
Submitted to BLES the Job Displacement
Monitoring System reports 15 days after
reference month
ACCOMPLISHMENT
12 Reports Submitted to BLES
Achieved 64% (36/55) overall
performance assessment rating
10% utilization rate
TARGET
Monitored the status of
cases filed against
officials and employees
of the RO and
submitted report to
HRDS not later than the
5th day of the month
after the reference
quarter
ACCOMPLISHMENT
4 Reports
Submitted
within the
reference
period
TARGET
ACCOMPLISHMENT
Monitored 100% the
preparation and
implementation of IPC
and evaluation of the
employees’ performance
based on the guidelines
100 % Monitored
TARGET
DISSEMINATED/PUBLISHED
AT LEAST 5 PRESS RELEASES
ON A MONTHLY BASIS
APPEARED/GUESTED IN
TV/RADIO PROGRAM AT
LEAST ONCE A MONTH
ACCOMPLISHMENT
238 PRESS RELEASES
101 TV/RADIO
APPEARANCE AND
GUESTINGS
TARGET
ACCOMPLISHMENT
CONDUCTED PRESS
BRIEFINGS AT LEAST ONCE A
MONTH
34 PRESS BRIEFINGS
CONDUCTED
SUBMITTED A MONTLY
REPORT TO LCO ON AT LEAST
3 PROGRAM-RELATED GOOD
NEWS NOT LATER THAN EO
THE MONTH
47 GOOD NEWS REPORT
SUBMITTED
TARGET
Submitted monthly
report on the physical
accomplishments (thru
Online SPRS) not later
than EO the month
ACCOMPLISHMENT
12 monthly reports
submitted.
FUNDS UTILIZATION
Target: Utilized 100% of the allotted funds for priority
programs/projects/activities (P/P/A) and commitments of the Department under
the PLEP (2011-2016)
99.36%
72,944,000.00
UTILIZATION
RATE
72,476,186.44
Allocated Budget
Budget Utilized
TARGET
SUBMITTED MONTHLY SAOB
REPORT
ACCOMPLISHMENT
12 SAOB REPORTS
SUBMITTED
TARGET
SUBMITTED PHYSICAL AND
FINANCIAL PERFORMANCE
REPORT OF FLASH REPORT TO
DOLE CO, FMS (FOR
FINANCIAL REPORT) AND PS
(FOR PHYSICAL REPORT) FOR
CONSOLIDATION AND
EVENTUAL SUBMISSION TO
DBM/OP
ACCOMPLISHMENT
12 PHYSICAL AND FINANCIAL
REPORTS SUBMITTED
FUNDS ACCOUNTABILITY (AS OF DEC. 31, 2012)
LIQUIDATED CASH ADVANCES W/N THE CORRESPONDING RATE PER
SELECTED ACCOUNT AND W/N THE PRESCRIBED PERIOD FOR THE
FOLLOWING ACCOUNTS:
TARGET
ACCOUNT 148 BY 80% FOR PRIOR &
CURRENT YEARS
ACCOMPLISHMENT
PRIOR: 100% LIQUIDATED
CURRENT:1,143,539/1,448,524= 78%
TARGET
ACCOUNT 104(PETTY CASH
FUND) BY 100%
ACCOUNT 139 BY 80% FOR
PRIOR & CURRENT YEARS
ACCOMPLISHMENT
49,650/50,000= 99%
PRIOR: 817,858.60/1,184,855 =
69%
CURRENT:
390,000/3,845,223=10%
ACCOUNT 138 BY 80% FOR
PRIOR & CURRENT YEARS
PRIOR: 601,757/601,757 = 100%
CURRENT:
3,432,939/27,966,726.5=12%
TARGET
SUBMITTED MONTHLY REPORT
ON THE STATUS OF ACCOUNTS
-ACCOUNT 104
-ACCOUNT 138
-ACCOUNT 139
-ACCOUNT 148
-REPORT OF INCOME –NG BOOKS
(MONTHLY-1ST WORKING DAY OF
THE FOLLOWING MONTH)
ACCOMPLISHMENT
11 REPORTS SUBMITTED
FUNDS ACCOUNTABILITY (AS OF DEC. 31, 2012)
COMPLIED 100% WITH COA, DBM AND BIR FINANCIAL ACCOUNTABILITY
REPORTING SYSTEM
ACCOMPLISHMENT
TARGET
BUDGET EXECUTION DOCUMENTS
(BEDs) AND BUDGET ACCOUNTABILITY REPORTS (BARs)
3 BARS & BEDS
REPORTS SUBMITTED
TRIAL BALANCE
11 REPORTS SUBMITTED
TARGET
-FINANCIAL STATEMENTS
-REPORT OF DISBURSEMENTS
-REPORT OF INCOME
-STATEMENT OF INCOME AND
EXPENSES, CASH FLOWS,
GOVERNMENT EQUITY AND THE
SUPPORTING SCHEDULES
-STATEMENT OF CUMULATIVE
EXPENDITURES/OBLIGATIONS
INCURRED, OBLIGATIONS
LIQUIDATED/DISBURSEMENTS
AND UNLIQUIDATED
OBLIGATIONS
ACCOMPLISHMENT
3 REPORTS SUBMITTED
TARGET
ACCOMPLISHMENT
-ANNUAL/MONTHLY REPORT OF
REMITTANCE
-RETURN OF INCOME TAXES
WITHHELD (FORM 1601C)
-CREDITABLE INCOME TAXES
WITHHELD (EXPANDED; FORM
1601 E
FOR SUBMISSION
TARGET
COMPLIED 100% WITH COA
RECOMMENDATIONS AND
SUBMITTED QUARTERLY STATUS
OF ACTIONS TAKEN ON COA
ANNUAL AUDIT REPORTS AND
AUDIT OBSERVATION
MEMORANDA TO DOLE CO FMS
AND COA REGIONAL
COUNTERPART AND WORKED
FOR AT LEAST ‘QUALIFIED’
OPINION IN THIS CURRENT YEAR
2012
ACCOMPLISHMENT
100% REPLIED/ACTED ON COA
RECOMMENDATIONS
Target: Trained the regional staff in the following areas before EO
December 2012:
IN COORDINATION WITH HRDS:
ACCOMPLISHMENT
TARGET
MORAL RECOVERY SEMINAR
LEVEL 3 & 4 TO 30 PERSONNEL BY
2ND QUARTER OF 2012
REFRESHER ON MANAGERIAL
COURSES FOR 7 MIDDLE
MANAGERS
35 PERSONNEL ATTENDED LEVEL 3
AND 4 SEMINARS
Conducted Training on Quality
Management System for
Managers, QMS Teams and
Process owners(Dec.13-15, 2012).
TO BE HANDLED BY RO:
BASIC TRAINING COURSE ON I.T &
TROUBLESHOOTING TO 10 1ST &
2ND LEVEL EMPLOYEES BY 2ND
QUARTER OF 2012
20 personnel were trained in Basic
Information Technology Course
particularly in the Excel & Mail
Merge Program
FEEDBACKING SESSIONS TO ALL
PERSONNEL W/N 2 WEEKS AFTER
ATTENDANCE TO THE ACTIVITY
8 FEEDBACKING/RE-ECHOED
IN COORDINATION W/ OTHER BUREAUS/AGENCIES:
TARGET
BASIC INSPECTORATE TRAINING
FOR 7 NON-INSPECTOR
PERSONNEL W/ SG 4-16
REORIENTATION AND REFRESHER
COURSES ON THE DIFFERENT
PROGRAMS OF DOLE AND
PROCESSES TO BE ATTENDED BY
38 PERSONNEL
ACCOMPLISHMENT
No inspectorate training
scheduled for 2012.
6 REORIENTATION AND REFRESHER
COURSES CONDUCTED
TARGET: FILLED UP 100% OF
VACANT POSITIONS
filled up 100%
of vacant
positions end
of DEC. 2012
TARGET: Submitted report on their conduct of
training and events based on the synchronized
calendar for 2012 to the HRDS on the 5th day of
July and December 2012
ACCOMPLISHMENT: 5 Report Submitted
TARGET
ACCOMPLISHMENT
SUBMITTED TO AS GODP
PLAN 2012 EO FEB.
GODP PLAN 2012
SUBMITTED
SUBMITTED TO
ADMINISTRATIVE SERVICE
REPORT ON GODP PLAN
IMPLEMENTATION NOT LATER
THAN EO THE MONTH
3 REPORTS SUBMITTED
TARGET
SUBMITTED TO PS REVISED GAD
PLAN 2012 IN ACCORDANCE WITH
THE ILO PGA AUDIT FINDINGS AND
GAD PLAN FOR 2013 EO MARCH
2012
SUBMITTED TO PS GAD ANNUAL
REPORT 1ST WEEK OF DECEMBER
2012
ACCOMPLISHMENT
SUBMITTED REVISED GAD PLAN
SUBMITTED 2012 GAD ANNUAL
REPORT AND 2013 ACTION PLAN
TARGET
ACCOMPLISHMENT
A. Documented work processes
and submitted the following to
DOLE CO, FMS:
Submitted to DOLE QMS
Committee the list of processes to
be enrolled (12) names of process
owners, and quality manuals for 6
processes.
Came up with:
Defined Quality Policy
Drafted Quality Objectives
Drafted Quality Manual
Conducted 1 QMS Training
i.
Inventory of manuals or
documented processes
ii. Procedures Manual or Manual of
Instructions
iii. Citizens Charter – for at least one
frontline services
iv. Service Charter –for at least one
support services
TARGET
B. Implemented/adopted a
citizens feedback
system/mechanism on the
enrolled frontline services in the
DOLE Citizens Charter
i. Submitted monthly/quarterly
reports to Central Office
ii. Provided actions on
complaints/feedback
ACCOMPLISHMENT
12 monthly reports and 4 quarterly
reports submitted
Feedbacks acted upon
DEVELOPED COMPUTER INFORMATION SYSTEMS
- PERSONNEL INFORMATION AND LEAVE MANAGEMENT
- RECORDS TRACKING
- SUPPLIES MANAGEMENT SYSTEM
Conducted English Communication Seminar to 42 personnel
DOLE-CAR IS A SIGNATORY AND TOOK PART IN CRAFTING TWO
RESOLUTIONS REQUESTING THE (1) NSO-CAR TO CONDUCT A
SPECIAL BIRTH REGISTRATION AMONG MUSLIM FILIPINO
RESIDENTS IN CAR; AND (2) DEPED-CAR TO DEFER REQUIRING
BIRTH CERTIFICATES FROM THE MUSLIM FILIPINO CHILDREN
ENROLLING IN PUBLIC SCHOOLS IN CAR .
PROFILING OF AT-RISK CHILDREN BY USING THE CHILD LABOR
MONITORING TOOL, A TOTAL OF 72 SURVEY FORMS WERE
COMPLETED AND COLLECTED FROM 72 AT-RISK CHILDREN IN
LENGAOAN, BUGUIAS, BENGUET.

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