Here - PearsonAccess.com

Report
Colorado Online Testing Site
Readiness Fall Field Test 2013
Attendance
• Please take a moment and submit a quick attendance form
http://goo.gl/15G73
• You may also send an email to Collin Bonner at
[email protected] include:
– Full Name
– District
– Title or role
– Training session attended
• A record of who attends will help Pearson & CDE identify and reach
out to districts who have not been trained
2
Agenda
• Site Readiness Training Introduction
– Online Testing Components
– Site Readiness Checklist
• Preparing for Testing
– Firewalls & Content Filters
– Proctor Caching
– System Check
– TestNav
– Configuring Proctor Caching in PearsonAccess
• Providing Support During Testing
– Early Warning System
• New Technologies
– Virtualization & Online Testing
– Emerging Devices & Online Testing
• Resources
3
Site Readiness
Training Introduction
Testing Overview
5
Site Readiness - High Level Checklist
1.
2.
3.
4.
5.
6.
DTC identify School Technology Coordinators
STC view Site Readiness Technical Training
Configure Firewall/Content filter
Identify testing labs and Proctor Caching Machines
Install Proctor Caching
Complete System Check verification on workstations and wireless
testing labs
7. Update workstations to comply with TestNav hardware/software
requirements
8. Verify Assessment Environments in the PearsonAccess Training
Center.
9. Enter TestNav Configuration(s) in PearsonAccess Production.
10.Notify CDE’s Collin Bonner at [email protected] of the
results of step 8 for each district testing site.
6
Configure Firewall &
Content Filter
Configure Firewall/Content Filter Takeaways
• How should I configure our Firewalls & Content Filters?
• Section Resources
– Hardware and Software Requirements link for TestNav 7
– TestNav 7 Technology Guidelines
Step 3
Copyright © 2013 Pearson Education, Inc. or its affiliates. All rights reserved.
8
Firewalls, Content Filters & Spam Filters
The following domains and ports must be allowed to pass through
your Internet firewalls, content filters or spam filters.
*testnav.com
*pearsonaccess.com
80, 443
80, 443
Note: Districts using IP-based content filters must update the allowed
IP addresses as part of this change. These districts will need to
contact our Technical Support team to receive the allowed IP
addresses and change a setting in PearsonAccess so that the correct
URL prints on the Student Authorization Tickets.
Copyright © 2013 Pearson Education, Inc. or its affiliates. All rights reserved.
9
Preparing for Testing:
Proctor Caching for TestNav
Overview
Proctor Caching Takeaways
•
•
•
•
•
What is Proctor Caching?
Where is Proctor Caching placed within the Network?
What are the Proctor Caching Requirements?
What are the steps to setup Proctor Caching?
What information is provided on the Proctor Caching Diagnostics
screens?
• Section Resources
– Hardware and Software Requirements link for Proctor Caching
– TestNav 7 Proctor Caching User Guide
– Proctor Caching media training
Steps 4 & 5
Copyright © 2013 Pearson Education, Inc. or its affiliates. All rights reserved.
11
Proctor Caching
Proctor Caching is Pearson-supplied software that is used in
conjunction with TestNav to reduce bandwidth requirements and
accelerate the delivery of test content.
• Allows you to pre-cache test content to your local network before a
test
• Reduces the burden on your ISP by eliminating redundancy in
requests for test content
• Stores an encrypted local copy of all pre-cached tests
Copyright © 2013 Pearson Education, Inc. or its affiliates. All rights reserved.
12
Diagram of How Proctor Caching Works
Copyright © 2013 Pearson Education, Inc. or its affiliates. All rights reserved.
13
Proctor Caching Requirements
• Runs on Windows, Mac OS X
• Does not require an underlying server-based operating system
• Proctor Caching hardware requirements can be found at
http://www.pearsononlinetesting.com/TestNav/7/requirements_pro
ctorcaching_2013_1.html
• TCP Ports: 80 (Internet), 4480, & 4481 (Local Network)
• Proctor Caching requires a fixed internal IP address
Copyright © 2013 Pearson Education, Inc. or its affiliates. All rights reserved.
14
Proctor Caching Setup
• Download Proctor Caching installer from PearsonAccess.
– Log into PearsonAccess and click on Support->Downloads
• Run the installer and
Start Proctor Caching
if not already started
by the installer.
• Use System Check
from client computer
to verify that Proctor
Caching is functional.
• Create a Proctor
Caching setup or add
Proctor Machine within
PearsonAccess at
District or School level.
Copyright © 2013 Pearson Education, Inc. or its affiliates. All rights reserved.
15
Proctor Caching Diagnostics
• Contents tab for content visibility
• Pearson On-Line Testing integration
• Client List tab for monitoring client computer connectivity
Copyright © 2013 Pearson Education, Inc. or its affiliates. All rights reserved.
16
Contents Tab
• Content is displayed at the
Test and Form level
• Functionality is available to
Refresh, Reload or Purge
selected test content
• Clicking on a test name will
display the Content Details
screen which displays
individual items in a test
Copyright © 2013 Pearson Education, Inc. or its affiliates. All rights reserved.
17
Contents Tab – Status
Ok – Content is successfully cached
Not Loaded – Content is not cached
Waiting… - Content is waiting to be loaded
Loading… - Content is currently loading
Failed to load content – There was a failure to load content
MD5 Check Invalid – MD5 comparison could not be
completed
MD5 Mismatch – MD5 comparison was completed but files
did not match
In general, any status in red is a critical problem. Any
content with a red status should be checked and Reloaded.
If the problem is not resolved contact Pearson Support
Copyright © 2013 Pearson Education, Inc. or its affiliates. All rights reserved.
18
Client List Tab
• Clients which have connected
to TestNav are listed by IP
address
• Clicking on a computer will
display the Client Details
screen which displays
information regarding a
particular computer
connecting to Proctor Caching
Copyright © 2013 Pearson Education, Inc. or its affiliates. All rights reserved.
19
Client tab – Status
Ok – Client is active
Idle – 5 to 30 minutes since client was active
Long Idle – 30 minutes to 12 hours since client was active
Clients are removed after 12 hours of inactivity
Copyright © 2013 Pearson Education, Inc. or its affiliates. All rights reserved.
20
Additional Technical Notes
• For setting up an upstream proxy refer to the Windows or Mac
“Tips on Proctor Caching” section in the TestNav 7 Proctor Caching
User Guide
• Use System Check for TestNav capacity planning in your network
environment
Copyright © 2013 Pearson Education, Inc. or its affiliates. All rights reserved.
21
Preparing for Testing:
System Check
System Check Takeaways
•
•
•
•
•
•
What is System Check?
How do I load System Check?
What functionality is provided by System Check?
How do I use the TestNav 7 tab?
How do I use the Network User Capacity tab?
How do I use the Testing Volume Calculator tab?
Section Resources
– System Check User Guide
Step 6
Copyright © 2013 Pearson Education, Inc. or its affiliates. All rights reserved.
23
System Check for TestNav Overview
• System Check was
developed as a tool for
customers to use to
validate their computers
to ensure that TestNav
software could run on
their computers.
• Support can also use
System Check to
validate the computer
for any technical
problems.
• To gather realistic results System Check must be run
from a student testing machine on the same day of
week/time of day when you anticipate performing online
testing.
Copyright © 2013 Pearson Education, Inc. or its affiliates. All rights reserved.
24
Loading System Check
• System Check can be loaded
from:
http://www.pearsononlinetesti
ng.com/Colorado and clicking
on the link for the System
Check tool
• System Check is Java based
and requires that you run and
accept an applet
Copyright © 2013 Pearson Education, Inc. or its affiliates. All rights reserved.
25
System Check Tabs Functionality
• TestNav 7 Tab
– Validates testing workstations for TestNav
• Network User Capacity Tab
– Bandwidth testing for Internet and Proctor Caching connections
• Testing Volume Calculator
– Testing Volume Calculator for capacity planning
Copyright © 2013 Pearson Education, Inc. or its affiliates. All rights reserved.
26
TestNav 7 Tab
• Validates computer workstation to ensure that minimum
requirements are met
Copyright © 2013 Pearson Education, Inc. or its affiliates. All rights reserved.
27
Network User Capacity Tab
• Internet bandwidth testing to the Pearson & Akamai distributed
content network
• Click Add Caching Computer to add your potential Proctor Caching
machine for a local network bandwidth test
Copyright © 2013 Pearson Education, Inc. or its affiliates. All rights reserved.
28
Network User Capacity Tab: Add Caching
Computer
• Add a name for the caching computer, the IP address and port
(4480)
Copyright © 2013 Pearson Education, Inc. or its affiliates. All rights reserved.
29
Network User Capacity Tab: Results
• Click on Start to begin the test
• Based on the bandwidth test System Check can provide the
number of students that can test concurrently.
Copyright © 2013 Pearson Education, Inc. or its affiliates. All rights reserved.
30
Testing Volume Calculator Tab
• Input number of students testing concurrently.
– How many testing labs and student testing workstations are
available?
• Modify network links and network utilization sliders as necessary.
Copyright © 2013 Pearson Education, Inc. or its affiliates. All rights reserved.
31
Testing Volume Calculator Tab - Interpretation
Planned testing
is feasible with
available network
capacity
Planned testing is
dangerously close
to available
network capacity
Planned testing
exceeds the
available
network
capacity
• The graph will display the results based on your inputs. The
background should remain white to ensure your planned testing
volume can be supported by your available network capacity.
Copyright © 2013 Pearson Education, Inc. or its affiliates. All rights reserved.
32
Preparing for Testing:
TestNav
Online Testing Platform
TestNav Takeaways
•
•
•
•
•
What
What
What
What
What
are the TestNav Technology Dependencies?
are TestNav Best Practices and Recommendations?
do I need to know about wireless testing?
are Student Response Files (SRFs)?
directory permissions are needed for TestNav?
• Section Resources
– Hardware and Software Requirements link for TestNav 7
– TestNav 7 Technology Guidelines
Step 7
Copyright © 2013 Pearson Education, Inc. or its affiliates. All rights reserved.
34
TestNav Technology Dependencies
• Firewalls, content filters and spam filters must allow the Pearson
domains
• Minimum Screen Resolution of 1024 x 768 is required
• Browser Dependencies:
– Adobe Flash Player version 10 and higher
– Java runtime plugin version 1.5 and higher
– Windows Firewall configured to allow javaw.exe to communicate
– Allow pop-ups for Pearson sites
– Accept Java applet
– Allow Local File access to home directory
• Complete requirements can be found at
http://pearsononlinetesting.com/TestNav/7/
Note: Pearson continually monitors and evaluates the hardware and
software requirements. As vendors release newer versions of their
products, we update the recommended requirements accordingly.
Copyright © 2013 Pearson Education, Inc. or its affiliates. All rights reserved.
35
Best Practices and Recommendations
• Performance:
– Use Proctor Caching for best network performance.
– Use System Check extensively to test Proctor Caching and
network environment before live testing.
– Use System Check to test wireless network capacity if using
wireless clients.
• Testing Computers:
– Use System Check (TestNav Verification Test) to validate that
TestNav will load on machines.
– Freeze browser, Adobe Flash Player, & Java environment if
possible.
– Energy Saving features can interrupt testing, so the
recommendation is to set those to not trigger during the length
of the test.
Copyright © 2013 Pearson Education, Inc. or its affiliates. All rights reserved.
36
Best Practices and Recommendations
• Testing Computers:
– Applications that launch automatically
 Any applications that may automatically launch on a
computer should be configured not to launch during testing
sessions. Common applications that may launch
automatically include:
– Anti-virus software performing automatic updates
– Power management software on laptops warning of low
batteries
– Screen Savers
– Email with Auto message notification
Copyright © 2013 Pearson Education, Inc. or its affiliates. All rights reserved.
37
Best Practices and Recommendations
For wireless testing:
•
•
•
•
Wireless access points – more is better
Distance – closer is better
Limit the number of computers per wireless access point
Try a small number first for proof of concept
– Do not roll out a few hundred on the first attempt (baby steps)
• Limit obstructions
•Use the System Check Utility to verify that you have the
appropriate amount of bandwidth for online testing
Copyright © 2013 Pearson Education, Inc. or its affiliates. All rights reserved.
38
TestNav Directories
• TestNav creates a Pearson directory in the home directory of the
testing computer:
– Windows XP C:\Documents and Settings\username\Pearson\...
– Windows Vista and 7 C:\Users\username\Pearson\...
– Mac //Users/username/pearson/...
• Student Log files:
– Pearson/student/logs
• SRF file default location:
– Pearson/student/srf
• TestNav and test content is temporarily stored locally:
– Pearson/temp
• Pearson recommends that the Pearson directory be excluded if
desktop restoration tools such as DeepFreeze are used
Copyright © 2013 Pearson Education, Inc. or its affiliates. All rights reserved.
39
Student Responses
TestNav will save student responses to an encrypted backup file so the
student can either continue testing or exit the system without losing
response data.
– TestNav requires at least one working save location
– TestNav by default saves student response data to:
<home dir>/Pearson/student/srf
– Create a TestNav Config to specify custom Primary and
Alternate file locations
 Pearson recommends designating two Response File Save Locations
 Best Practice: Primary Response File Location should be on the
student workstation. The alternate Response File Location should be
on a shared network location
– Students must have full access to designated Response File
Locations
Copyright © 2013 Pearson Education, Inc. or its affiliates. All rights reserved.
40
Student Response Files (SRF)
SRF file configured for network and local save locations
• Response file will be saved to both the individual student’s testing
workstation and a network location
• Student may resume on any workstation that has access to the
shared network save location
Copyright © 2013 Pearson Education, Inc. or its affiliates. All rights reserved.
41
Student Response Files (SRF)
SRF file configured for local save locations only
• All response files will save only to each individual student’s testing
workstation
• Student must resume on the same workstation or SRF files must be
moved to the workstation where the student will resume the test
• If the SRF files are not placed in the same location on the new
workstation TestNav will prompt the student to navigate to where
the SRF files are saved when they resume testing
Copyright © 2013 Pearson Education, Inc. or its affiliates. All rights reserved.
42
Student Response Files (SRF)
SRF file configured for network save location(s) only
• Response files will save to one or more network locations
• Student may resume on any workstation that has access to the
shared network save location(s)
Copyright © 2013 Pearson Education, Inc. or its affiliates. All rights reserved.
43
Using PearsonAccess to
Configure Proctor Caching
Proctor Caching Takeaways
• How do I use PearsonAccess to Configure TestNav for Proctor
Caching Setup?
• Section Resources
– TestNav 7 Proctor Caching User Guide
– Proctor Caching media training
Steps 9
Copyright © 2013 Pearson Education, Inc. or its affiliates. All rights reserved.
45
Using PearsonAccess to Configure Proctor Caching
Copyright © 2013 Pearson Education, Inc. or its affiliates. All rights reserved.
46
Providing Support during
Testing:
Early Warning System
& Quick Reference Guide
Early Warning System Takeaways
• What is the Early Warning System?
• What are the TestNav Early Warning System Triggers?
• How do I resolve Early Warning System alerts?
• Section Resources
– Early Warning System User Guide
Copyright © 2013 Pearson Education, Inc. or its affiliates. All rights reserved.
48
Early Warning System (EWS)
The Early Warning System (EWS) is integrated functionality that
gives TestNav a high degree of fault tolerance and provides
additional fail-safes in the event of unexpected network disruptions
during online testing.
Copyright © 2013 Pearson Education, Inc. or its affiliates. All rights reserved.
49
Early Warning System Design
•
•
•
•
Minimal interruptions for students
Multiple physical file backups to safeguard against data loss
Notification Screens designed for Test Proctors
Early Warning System notifications often involve IT staff so an
understanding is necessary to correct any issues during testing
Copyright © 2013 Pearson Education, Inc. or its affiliates. All rights reserved.
50
Student Responses – SRF Files
• The EWS writes continuously in the background to the student
response files. Both the Primary and Alternate files are written to at
the same time.
• The SRF file has a response data threshold that once reached will
trigger TestNav to send response data to Pearson.
• Uploading of response data is continuous. If an upload fails
TestNav will cycle and attempt another upload.
• If the response data upload is successful, TestNav will create a new
empty SRF file and begin the process again. TestNav will only
delete an SRF file once it is successfully uploaded.
Copyright © 2013 Pearson Education, Inc. or its affiliates. All rights reserved.
51
Student Responses - Identification
• A combination of the test ticket ID combined with the session token
is used to uniquely identify a Student Response File (SRF).
• TestNav can identify the correct student response file if a test is
successfully resumed.
• The SRF can only be used the next time the student resumes a
test.
Copyright © 2013 Pearson Education, Inc. or its affiliates. All rights reserved.
52
TestNav Early Warning System - Triggers
Scenario 1:
TestNav determines that neither Saving Response File Location is
viable.
– Will result in immediate Test Proctor Click Here notification.
Scenario 2:
TestNav is unable to download portions of the test.
– Will result in immediate Test Proctor Click Here notification.
Scenario 3:
TestNav is unable to upload student responses to Pearson.
– Will result in Test Proctor Click Here notification at the time of
test submission.
Copyright © 2013 Pearson Education, Inc. or its affiliates. All rights reserved.
53
TestNav EWS – Test Proctor Click Here Screens
One of the following screens will appear when scenario 1, 2 or 3
occurs.
Students should ALWAYS raise their hand when presented with
either of the Test Proctor Click Here screens. They should NEVER click
the Test Proctor-Click Here button.
Copyright © 2013 Pearson Education, Inc. or its affiliates. All rights reserved.
54
TestNav EWS – Scenario 1
In this scenario there is an
issue with both of the
Response File Locations.
Either the student does not
have full access to the
location(s), OR the location(s)
are temporarily unavailable.
Best Practice: Contact your local Technology
Coordinator to determine the appropriate course of
action.
Resolve by entering and
saving a viable Response File
Location. If the issue is
temporary, reselect the
original location. Then, click
the Save and Continue
button.
Copyright © 2013 Pearson Education, Inc. or its affiliates. All rights reserved.
55
TestNav EWS – Scenario 2
In this scenario, TestNav cannot
access the test content on the
student work station.
If Proctor Caching is being utilized,
either the Proctor Caching Server is
not functioning properly, OR the
local network and Pearson are not
communicating.
The ONLY way to resolve this
situation is to click the “Close
TestNav” button. The student’s
testing status will remain as
STARTED in PearsonAccess™.
Best Practice: Your local Technology Coordinator
should be contacted to determine the appropriate
course of action. TestNav makes several attempts to
access the test content. This message indicates all
attempts to retrieve test content have failed.
Once communication is restored,
Resume the student in
PearsonAccess and have the
student log back into TestNav.
Copyright © 2013 Pearson Education, Inc. or its affiliates. All rights reserved.
56
TestNav EWS – Scenario 3
In this scenario not all of the
student responses have been
received by the Pearson
testing server. However,
responses not received by
Pearson have been saved
locally to the Primary
Response File Location.
You may try to resolve this
scenario by clicking the
Retry button until the
submission of responses is
successful or click on Close
TestNav
Best Practice: If clicking the Retry button does not resolve the situation, contact your local
Technology Coordinator to determine the appropriate course of action.
TestNav makes several attempts to communicate with the Pearson Testing Server. This
message indicates attempts to submit some or all of the student responses have failed.
Copyright © 2013 Pearson Education, Inc. or its affiliates. All rights reserved.
57
Quick Reference Guide
• The Quick Reference Guide should be available to all test proctors to
help support students as they test.
• The Guide provides a list of all the warning messages that TestNav may
show a student and how to resolve them.
• Available through PearsonAccess.com->Colorado->Support->Reference
Guides->Online Test Administrator Quick Reference Guide
Copyright © 2013 Pearson Education, Inc. or its affiliates. All rights reserved.
58
New Technologies:
Virtualization & Online
Testing
Virtualization Takeaways
• What is virtualization?
• What are the concerns with virtualization and online testing?
Copyright © 2013 Pearson Education, Inc. or its affiliates. All rights reserved.
60
Virtualization
• What is it?
– Using your monitor/keyboard/mouse to look at and run
software on some other computer
– “Thin Clients” are one type of virtualization
– VDI (Virtual Desktop Infrastructure) is becoming popular as a
way of turning aging computers into terminals, instead of
retiring them
– There are almost as many different solutions as there are
solutions providers
Virtualization
• Virtualization often appeals to schools looking to lower the student
to computer ratio within limited IT budgets
• Virtualization presents unique security considerations when used
for high-stakes online testing
– Schools & districts may already be using virtualization
technology without Department of Education knowledge
Virtualization Network
• Virtualized environment runs on a central server and streams the
user interface to workstations
Copyright © 2013 Pearson Education, Inc. or its affiliates. All rights reserved.
63
Virtualization Security Concerns
Copyright © 2013 Pearson Education, Inc. or its affiliates. All rights reserved.
64
Virtualization Concerns
• Virtualization security settings on the server are typically unable to
be accessed or controlled by the test delivery engine
• Streamed data between the virtualization server and workstations
may not be encrypted and could be intercepted by “man in the
middle” exploits
– Secure test content
– Student keystrokes and interactions with TestNav
– Student responses
• Virtualization on student workstations may not properly lock down
the environment and provide a secure online testing environment
– Unable to prevent student use of other applications
– Unable to prevent capturing screen and test content
– Lack of TestNav visibility to virtualization “modal” windows
• Virtualization performance issues could negatively impact students’
ability to test
Copyright © 2013 Pearson Education, Inc. or its affiliates. All rights reserved.
65
VDI – Keeping Aging Computers In Service
Copyright © 2013 Pearson Education, Inc. or its affiliates. All rights reserved.
66
A Worst-Case VDI Scenario
Copyright © 2013 Pearson Education, Inc. or its affiliates. All rights reserved.
67
TestNav and Virtualization
• Pearson is working with individual virtualization vendors to qualify
their solutions for use with TestNav
• Approved virtualization solutions will be listed on:
www.TestNavQualified.com
• Non-approved virtualization solutions may expose online testing to
exposure of secure content
Copyright © 2013 Pearson Education, Inc. or its affiliates. All rights reserved.
68
New Technologies:
Emerging Devices &
Online Testing
Takeaways
• What technology changes are taking place in schools?
• What does comparability mean in online testing?
Copyright © 2013 Pearson Education, Inc. or its affiliates. All rights reserved.
70
Online Testing & Technology Innovation
Technology Markets – Always Changing
– Innovation drives continual change in
technology markets
– As technology evolves, the testing
environment also changes
 Incremental updates: OS’s,
browsers, Flash, Java, HTML
 New hardware & devices:
netbooks, tablets, smartphones
 New network architectures: thin
clients, virtualization, cloud
computing
 New human/computer interfaces:
mouse, touch, speech recognition,
motion-controlled interaction (eg,
Wii, Xbox, Kinect)
– A transition to technology-based
assessments is not a one-time
change
Diversity in the School Technology Environment
Comparability & “Standardized” Testing
Comparability between Paper and
Online Tests
– Decades of research looking at
differences in experience — and
impact to student performance —
has resulted in:
 Scaled score adjustments
 Content & design changes
 Certain technology
requirements
– Typically has treated online as
the same experience for all
students
Copyright © 2013 Pearson Education, Inc. or its affiliates. All rights reserved.
New Comparability Research Focus
Comparability between Devices
– Differences between devices are
becoming more pronounced
– New research is beginning to
look at differences within the
“online” condition
Areas of Research
– Display size
– Text input – keyboards vs. onscreen typing
– Interface – mouse vs. touch
 Cursor-based feedback
 Control & fine-point precision
 Ability to see through/around
cursor
Copyright © 2013 Pearson Education, Inc. or its affiliates. All rights reserved.
Display Size
Copyright © 2013 Pearson Education, Inc. or its affiliates. All rights reserved.
Text Input
Mouse- & Touch-based Interfaces
Managing “Ongoing Change” in Testing
Supporting Research
– Only way to know comparability impact is
through research studies and field tests
– Expect that technology adoption will always
be slowest in the realm of “high-stakes”
testing
Communication Always Helps
– Don’t hesitate to contact Pearson with
questions
– Please share what is happening with
technology in your schools
– Help educate your local technology staff
about the critical connection between
technology at the student level and
statewide comparability
Copyright © 2013 Pearson Education, Inc. or its affiliates. All rights reserved.
Resources
Documents and Links
• DTC Academy:
https://sites.google.com/a/elearningbydesign.net/cde-dtc-fieldtest/home or http://tinyurl.com/goDTCs
• CDE DTC webpage: http://goo.gl/1sM6QC
• PearsonAccess Colorado Support Page
– System Check User Guide
– System Check tool link
– Hardware and Software Requirements link for TestNav 7
– Hardware and Software Requirements link for Proctor Caching
– TestNav 7 Technology Guidelines
– TestNav 7 Proctor Caching User Guide
– Proctor Caching media training
– Early Warning System User Guide
Copyright © 2013 Pearson Education, Inc. or its affiliates. All rights reserved.
80
Support Contacts
• Collin Bonner
– CDE Assessment Technology Specialist
– 303-866-6752
– [email protected]
• Pearson Support
– 888-687-4759
– [email protected]
– Districts/Schools should use Pearson as the first contact for
support
Copyright © 2013 Pearson Education, Inc. or its affiliates. All rights reserved.
81
Questions & Answers?
CDE Site Readiness Training
Evaluation 2013
Please take a moment to complete the evaluation of
this training:
http://goo.gl/e74GLS or
http://tinyurl.com/CDEeval

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