Value of Upgrade Microsoft Dynamics NAV 2009 Why Do Customers Upgrade Corporate decision from HQ Get closer to standard products Ability to integrate systems Increased productivity Access to new functionality Staying on current technology 0% 10% 20% 30% 40% 50% Source: Microsoft Dynamics NAV customer survey on upgrading (in Germany, Netherlands, Spain, United Kingdom, and United States) 60% Why Do Customers Upgrade Complexity of last upgrade n/a 4% Lower IT costs Better integration to other software High 30% Low 47% Better integration in company Medium 19% Higher user productivity Satisfaction with last upgrade Higher process productivity DSAT 14% n/a 3% Better performance Higher quality systems 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50% SAT 83% Source: Microsoft Dynamics NAV customer survey on upgrading (in Germany, Netherlands, Spain, United Kingdom, and United States) Business Ready Customer Care Visibility Upgrades, Services Packs, Hot-fixes Research and development New product value in product roadmap Choice Investment protection benefits Protected List Price Transition Investment Credit Support Lifecycle Influence CustomerSource Knowledge Base Unlimited Online Training Community and Newsgroups Microsoft Dynamics Support Date of General Availability Years 1 2 3 4 5 years Mainstream Support 5 6 7 8 9 10 +5 years Extended Support Self-Help Online Support 10+ years Mainstream Support Phase (5 yrs): Hot fixes, tax/regulatory releases, security updates Extended Support Phase (5 yrs): Hot fixes, tax/regulatory releases Self-Help Online Support (10 yrs +): Customized Basic Upgrade Evaluations Technology Micrsoft Dynamics NAV 3.60 functionality and technology used Basic upgrade considerations How much has your business grown since your initial deployment? Microsoft Dynamics NAV 3.60 functionality not used Add-on solutions ”What’s New” Navision 3.70 – NAV 2009 Get closer to standard Localizations – legal updates What are your new business requirements for remaining competitive? What functionality and technology are required to meet your requirements? What functionality and technology are applied today compared to innovation available with latest version? What can be “un-customized” to move closer to standard Microsoft Dynamics NAV or add-on solution? Innovations = Upgrade Value Microsoft Dynamics NAV 4.0 Improvements Microsoft Dynamics NAV 5.0 Improvements Microsoft Dynamics NAV 2009 New Features Consolidation Inventory Costing RoleTailored user experience Navigation Jobs (+now in Bus. Essentials) Item Tracking Microsoft SQL Server Reporting Services Business Analytics Service Order Handling Web Services Business Notification Account Schedules New 3 tier architecture Campaign Pricing Microsoft Dynamics SureStep Intercompany Postings General improvements (SP1) Item Budget and Analytics Reports Outlook Integration (SP1) Manufacturing Foundation NAV SQL Option (SP1) New Features NODBC Driver Outlook Interface New Features Partial Payment Sales and Purchase Document Approval Pre-defined KPIs Prepayments Setup Checklist Wizard Intercompany Purchase Cost Distribution Standard Cost Worksheet Supply Planning XMLport Object Unapply/Reverse Journal Postings Microsoft Office XML Record Links Windows Live Local Search Mobile SQL Performance Improvements Posting 20-30% faster Improvements gained by Sum calculation and insert speed up to 3 times faster Create and Post Sales Order 35 1400 30 1200 Milliseconds Milliseconds Chart of Account Simulation 25 20 15 10 5 1000 800 600 400 200 0 0 NAV 5.0 Classic NAV 5.0 SQL * Only SQL Enterprise edition and with SIFT indexes present NAV 5.0 Classic NAV 5.0 SQL NAV 2009 Benchmarking User Experience of Microsoft Dynamics NAV 5.0 and Microsoft Dynamics NAV 2009 Short introduction to the core concepts through a pre-recorded video tutorial No prior experience of Microsoft Dynamics NAV 20 people matching Susan (Order Processor) profile 22 people matching Phyllis (Accounting Manager) profile 13-14 core tasks Benchmarking Results Testers had no prior Navision/NAV experience, and were given only short, core-concept training User Satisfaction Success Rate 90 70 80 Percentage Percentage 60 50 40 30 20 70 60 50 40 30 20 10 10 0 0 Classic RTC Classic RTC Upgrade Considerations Upgrade to Microsoft Dynamics NAV 5.0 (SP1) If ISV or Add-on solution is not available on Microsoft Dynamics NAV 2009 short term Upgrade to Microsoft Dynamics NAV 2009 Stay current – upgrade to Microsoft Dynamics NAV 2009 based on your business case Web Services opportunity Classic or RoleTailored Client Performance gains Upgrade Business Case Maximize Your Business Value from new functionality and technology innovations Make your current users more productive Replace old systems with Microsoft Dynamics NAV Integrate Microsoft Dynamics NAV better with your existing systems including Microsoft Office Increase return on investment Reduce Maintenance Costs Get closer to standard – reduce customizations Adopt available add-on solutions Reduce Upgrade Costs Document your solution/customizations Utilize Microsoft Dynamics SureStep and Rapid Implementation Methodology Revenue Gains Maintenance Costs BREP Costs Cost Savings Upgrade Costs Training Costs “No investment” Risks License Costs Hardware Costs Appendix Enhancement comparison tables © 2009 Microsoft Corporation. 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