now - Learner Analytics Summit

Report
Now What?
Moving From Analysis to Action
Russ Little, MIS
Project Director, Student Success Plan
Growing emphasis on Success & Completion and its
relation to funding
Implement & Manage Student Success, Retention &
Completion efforts
Measure impacts of Student Success, Retention &
Completion efforts
Collaboration potential in development, deployment,
benchmarking & shared best practices
Right Thing to Do
Why are we here?
Integrated Planning & Advising Systems (IPAS)
"IPAS is an integrative approach to student success that
promotes shared ownership for educational progress among
students, faculty, and staff through holistic information and
services that contribute to credential completion. The
services it encompasses include advising, counseling,
progress tracking, and early alerts."
-Educause 2014
(Educause, 2014)
(Educause, 2014)
IPAS Eco-System
Why you want IPAS
 Improve student retention, success & time to completion
 Increase graduation rates, and reduce unneeded credits
 Implement systematic, comprehensive advising,
counseling and intervention processes
 Implement Early Alert intervention processes
 Develop and maintain referral sources for addressing
student challenges and opportunities
 Remove silos between offices that support students,
faculty & chairs
 Create self help tools to connect students to resources
 Create clear plans of action for students
 Measure your Impact
“Students don’t do optional.”
- Kay McClenney
Open Source Software
“Free like a Puppy”
Funding, Partners, Supporters
How does the IPAS process work?
• Students are Identified
– Demographics, FTIC, First Generation
– Diagnostic Tools, Predictive Models, Alerts
– Student Intakes, Surveys, Assessments, Placement
• Holistic Coaching, Counseling & Advising
– Dashboards, Alerts, Predictions
– Journal, History
– Individual Plans of Action & Academic Plans
• Intervention Techniques
– Early Alert (Data, Faculty, Coaches, Staff)
– Student Self Help Tools
– Intrusive Interventions are Applied
Evidence of Impact
In Sinclair’s experience, students who are
involved with technology supported (SSP) case
management
• Are more likely to complete more
courses successfully
• Have higher first term success rates
• Are more likely to return next term
• Are more likely to graduate
• FTIC “At-Risk” Students
• Assigned a Student Success Coach (before they register)
• Holistic Approach – Academic & Life Issues
Through holistic advising, counseling, web-based support
systems, and intervention techniques, students are
identified, supported and monitored.
Supporting Technology Tools Include:
•Case Management Software
•Academic Advising Tools (MAP)
•Early Alert / Faculty Access (EAL)
•Student Interface (Tasks, MAP, Self Help, Schedule)
•Student Information System (SIS) Integration
•Reporting Tools / Data Collection
Sinclair Community College
Pathways to Completion (PTC)
Example
Outcomes
from
Sinclair Community College
• Pathway to Completion program (PTC)
participants have a 28% higher term-to-term
retention rate than students not designated atrisk.
Sinclair Community College
• Active students in the PTC program have a
40% higher average year to year retention
rate than students not designated at-risk.
• The average Year to Year retention of PTC
minority students is 51% higher than non
PTC (not at-risk) students. Minority
student’s average year-to-year retention is
84%.
Sinclair Community College
• The 2.5 year accumulated average term to
term retention of minority PTC students is
29% higher than non-PTC (not at-risk)
students. Minority student’s average term
to term retention is 97%.
Five times more likely to
graduate within 6 years
(2005-2011)
Sinclair Community College
PTC/Transitioned SSP Students
Learner Analytics & Alerts
• Identification of Students
– Cohorts, Demographics, FTIC, First Generation
– Placement, Assessment, Survey (Cog & Non-Cog)
– Analytics, Predictive Models, Scores
• Dashboards
– Student, Advisor, Administrator
• Early Alerts
– Events / Triggers
– Analytics / Rules / Traffic Lights
– Faculty / Coach
Advisor / Coach Dashboard
LMS Integrated Early Alert
Engage Faculty
The Next Step in Learner Analytics
Predictive Modeling
Examples of Predictions:
• Applicant Success
• Scoring Risk
• Term to Term Retention
• Course Level Success
• Year to Year Retention
• Intra-Sessional Success
• CBE, DL & Traditional Students
• Academic Pathways
Examples of Tools & Systems:
• PAR (Non – Profit)
• Apereo OAAI (Open Source)
• Civitas
• EAB
• D2L
Student Success Data is Available
Is it being used by the right people?
(Educause, 2014)
Now What?
Knowing is not enough;
we must apply.
Willing is not enough;
we must do.
- Johann Wolfgang von Goethe
Case
Management
Coach Dashboard
Consolidate the Data Advisors / Coaches Need in One
Place
Coaching History
Integrated Communications
Coaching Contact & Records
Who, What, When, Where, Why
Student Intake
Collect the Data
Advisors / Coaches
Really Need
Attach Documents
Accommodations (ODS)
Legacy Notes
Coach Journal
“Speed Notes”
Early Alert – Close the Loop
Feedback to Faculty
Is Key
Coach Creates Student Action Plan
Make Specific Actionable Referrals
to Overcome Barriers and Set
Expectations
Reference Guide
Knowledge Base of
Supports & Services
SSP Student Interface
Searchable
Supports & Services
Action Items
Student Contributes
to the “Plan”
Student Action Plan – Print / Email / Portal
Make the “Next Steps” Pervasive & Track Progress
Prescriptive
Academic
Advising
(Driving Behavior)
• How do we know what students need to do?
• How do students know what they need to do?
• How do we know students have done what
we told them to do?
• Will the students remember to do what we advised?
• How can we help students make the right decisions?
• Do we offer the courses we told students to take?
• Create “Ideal Pathways” through the
Curriculum
• Create a clear Individual Academic path for
each student
• Remind the student, and everyone who
works with the student, what that path is at
every opportunity
• Take Action if they stray from the path
• “Default” path should lead to success
without having to “Do Options”
MAP – My Academic Plan
Pre-Built “Ideal Pathways”
Used as Templates
Value in Context
Data When you
Need to Use It
SSP Student Interface
MAP in Student Portal
MAP Warning in Registration
MAP on Faculty Roster
Everyone Should
Support the Student
to Completion
Reporting &
Measurement
• Case Management
• Early Alerts
• Academic Advising
• Student Progress
• Referrals Made
• Intervention Effectiveness
Early Alert Case Counts
6000
Total Students
Total Cases
5000
5204
5544
4715
4082
4000
3052
3000
3296
3654
3659
2535
2071
2000
3253
3388
2138
1580
1000
0
2006-2007
2007-2008
2008-2009
2009-2010
2010-2011
2011-2012
2012-2013
Top Four Reasons for Fall Early Alerts
Percentage of Total
60%
50%
45%
42%
40%
50%
48%
47%
38%
32%
30%
23%
20%
18%
27%
25%
19%
14%
23%
22%
11%
18%
10%
10%
17%
7%
17%
8%
8%
4%
0%
2007
2008
2009
2010
Academic Concern
Excessive Absences
Never Attended
Homework/Quizes
2011
Low Test Scores
2012
Performance Management
Advisor / Coach
Tactical & Actionable Reports
Course Capacity Planning
Use Advising Data to
Inform Scheduling
Data Driven Decisions
are Possible
•
•
•
•
•
•
•
Process Improvement
Performance Management
ROI of Interventions / Strategies
Capacity Planning
Refine the Identification Process
Tactical / Operational
Start / Stop Services & Offerings
IPAS Implementation & Adoption
•
•
•
•
•
•
•
•
IPAS can Make a Difference
Culture is Key
Process re-engineering and improvement
Must address engagement issues head on
Pilot till you have a compelling story to tell
Ongoing Process not an Event
Match Services and Capacity
Use the Data
(Educause, 2014)
IPAS – Next Steps
•
•
•
•
•
•
•
•
•
Set Clear Goals
Inventory your Services & Supports
Review the Data Sources
Develop Capacity & Culture
Select a Pilot Scenario
Acquire the Technology That Fits
Implement Organizationally & Technically
Train, & Communicate Broadly
Refine and Repeat
[email protected]
[email protected]
http://www.studentsuccessplan.org/
937-512-2696
Questions? / Contact Info
Russ Little, MIS
IPAS Research & Information
•
•
•
•
•
Educause ECAR
Community College Research Center
PAR (SSMx)
WestEd, NACADA, AACRAO, NASPA …et
Gateway to College National Network on
how SSP/IPAS supports Student Success
http://studentsuccessplan.org/research.pdf
Sources
• The ECAR report Integrated Planning and
Advising Services: A Benchmarking Study is
available at
http://www.educause.edu/library/resources/i
ntegrated-planning-and-advising-servicesresearch

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