The Making of Namma Toilet June 9, 2014 Chandrakant B. Kamble , Commissioner Commissionerate of Municipal Administration, Government of Tamil Nadu About CMA • No. of Municipalities: 126 • No. of Corporations: 9 As per Census 2011: • Urban Population: 48.45% • No. of urban households without access to a toilet: 24.8% Tamil Nadu Vision The Hon’ble Chief Minister’s vision is to provide piped and pressurized 24x7 water supply to 100% of its residents and ensure that all of them have access to safe sanitation including open defecation free and garbage free environment. Efforts in the past to address the issue of OD.. User Fees O&M .? Hardware • Supply driven • Low Cost • Technology Software • IEC • Health & Well Being Are existing solutions taking into account the needs of the end-user? WE ASKED THE USERS Through a study designed to understand the sanitation needs & aspiration of the all users, and this is what we found…… Existing public & community toilets are not usable by all user-groups; the independent men and women, and the dependent population like the elderly, children and differently-abled. A multi-disciplinary team was formed to better understand user-specific needs and aspirations. The Need for a Universal Design “Universal Design is a contemporary concept that advocates product and buildings be made usable by all people” a) Independent users like able-bodied men and women b) Dependent users like children, differently-abled, and c) Caregivers like parents of children, and adults caring for the elderly and disabled. Design Criteria 1. A Universal Design with access to all user-groups. 2. Design to address the most basic needs of access, ventilation, natural light with adequate privacy & safety 3. A Modular Design that can be scaled-up as per needs. 4. Solar energy to provide power to the toilet stalls, 24*7 water supply 5. Safe waste disposal techniques based on site-specific conditions 6. Easy to maintain including vandal resistant fittings and fixtures 7. Uniform Identity to drive a sense of ownership and pride. Toilets for All A Modular Stall is flexible and can serve as a standalone unit, or as family, shared/neighborhood and community/public toilets. Unique Branding and Signage The toilet stall was named “Namma Toilet” to inculcate a sense of ownership and belonging among its users. Signage to guide the user became an integral part of Namma Toilet Urinals for Men: To avoid queuing in areas with high floating population, this urinal for men is designed on the same principles of universal access. Namma Toilet has been well-received by the users. Namma Toilet Usage Details Ooty 65,710 Usage 57,899 20,451 259 Men Women Children Differently abled Namma Toilet Usage Details Tiruchirapalli 37,781 Usage 27,423 4,246 1,473 Men Women Children Differently abled Namma Toilet Usage Details Coimbatore 31,927 Usage 26,020 16,526 1,965 Men Women Children Differently abled Namma Toilet Usage Details Pollachi 1,954 Usage 1,932 2,600 780 Men Women Children Differently abled Namma Toilet Usage Details Municipality/Corporation Average Usage Per Day Pollachi 300 Tiruchirapalli (Srirangam) 275 Ooty (6 sites) 6000 Pallavaram 275 Tambaram 750 Tiruchirapalli (Thiruvedu Street) 200 Coimbatore 275 Arcot 280 A register is maintained outside every location for user-feedback. Feed Back Date: 06-03-2013 Meenakshi: Very clean a great help to public. Thanks. MTC - THO MU SA Union: Thanks to Tambaram municipality for constructing this toilet Toilet User: I also thank the maintenance staff. MTC Conductor: It has brought an end to the sanitation problems experienced by daily commuters, bus drivers and conductors. Babu (College Student): Took some photos to do some project. It is very good and more convenient. Especially the separate toilet for physically challenged people is very useful. Sridhar (Auto Driver):“Namma Toilet” at the Duraiswamy road Tambaram is really very nice. There is only one toilet for gents it would be really great if one more toilet is constructed for men IEC Campaign focuses on user-needs, Namma Toilet as a 24 hour family toilet and messages on health and hygiene Media Coverage More Coverage…… A team from Gujarat comprising the RD & UD visited and appreciated Namma Toilet. Namma Toilet Facebook Page A video that captures userneeds, aspiration and feedback…… Lessons Learnt For any IEC strategy to be successful, we need to first start by providing accessible &user-friendly facilities. Different user-groups have different needs. Therefore, IEC Strategy has to focus on all the user-groups. Solutions should evolve with changing user-needs and aspirations. • School Sanitation in Urban Tamil Nadu: A study on user-needs • Retrofitting Public Toilets in Urban Tamil Nadu: An Engineer’s Manual • Septage Management Tambaram’s Community Kitchen June 9, 2014 Chandrakant B. Kamble , Commissioner Commissionerate of Municipal Administration, Government of Tamil Nadu Bharath Nagar Slum Community in East Tambaram has 269 households out of which 125 do not have a toilet within their homes. The Integrated Sanitary Complex in Bharath Nagar had been abandoned due to problems in the septic tank . In June 2013, the Municipality decided to give a face-lift to the toilet The Septic Tank was demolished and replaced with a 15000Lts. capacity bio-digester Before After A kitchen was constructed where 12 gas stoves were installed and powered through the bio-gas produced from waste collected from the community toilet and kitchen waste. During the construction phase, the elected representatives and municipal officials engaged actively with the community. Lessons Learnt Active community engagement and deep involvement of the authorities is the key to a successful programme Informed decision-making was critical at every stage to ensure a sustainable solution.