Central Intake * Maximizing Resources to Meet Client Need

Report
March 6, 2013
Suzanne Wagner, Housing Innovations
1
 Overview
of Study
 Recommendations
 Next Steps
 Discussion and Questions
2
•
Best Practices
•
Coordinated Access and Placement
•
Facility Need by Housing/Program
Type (Projections of Housing Need)
•
Costs
3

Rapid exit/Housing First approach

Diversion as first response to housing
crisis

Progressive Engagement

Housing Stabilization Case Management
Approach and Critical Time Intervention
(CTI)
4

Data driven decision-making

Leadership and accountability

Evaluate through measurement of outcomes
 Reductions in shelter/street census
 Reductions length of stay/time homeless
 Reductions in returns to homelessness
 Increased exits to permanent housing
5


Access
Assessment
◦ Diversion, Shelter, Next Step Options

Assignment/Referral

Accountability
6

Create a telephone based call-service for
people to access when having a housing
emergency
 Also use the web
7


Households can present at shelters
directly
If household cannot be diverted,
conduct shelter intake
 All shelters conduct same assessment.
 Shelter vacancies available in HMIS
 For people who are entering DSS funded beds, shelter
serving the household assembles all info required for
DSS eligibility determination and forward to DSS.
8

Referral to Emergency Placement

Next Step Assessment

Accountability/Oversight
9

Cause of Recent Homeless Episode

Client’s Plan for Resolving Homelessness

Housing History

Homelessness History
10

Methodology
◦ Concept of “Getting To Zero”
◦ Populations




Families
Single Women 25+
Single Men 25+
Young Adults 18-24
◦ Program Types




Diversion
Shelter
Rapid Rehousing
Permanent Supportive Housing
11

Diversion/Prevention
◦ Goal: prevent people experiencing a housing
crisis from having to enter the emergency
shelter system.
◦ Services include mediation, job training and
placement, benefits counseling, housing location
assistance, financial counseling, case management,
and limited financial assistance.
12

Rapid Rehousing/Transition in Place
◦ Goal: Rapidly exit homeless individuals and families
into permanent housing from emergency shelter
◦
◦ One-time/time-limited financial help with debts, security
costs, rent and other housing costs
◦
◦ Rental assistance up to 24 months
◦ Housing location services
◦ Case management to help increase income and housing
stabilization
13

Permanent Supportive Housing
◦ Long-term/permanently affordable living unit with
intensive case management
◦ Units may be single-site in a building owned by an
organization or in units rented in the marketplace.
◦ Tenants usually have a housing subsidy like Shelter
Plus Care or Section 8.
◦ Case management services to maintain housing
stability, increase income and employment,
linkages to health and community services
14

Goal: Eliminate use of hotels

Methodology
15
Mo/Yr
2010
2011
2012
Jan
30
40
24
Feb
23
12
10
Table 1: Hotel Beds Used 2010-2012*
Mar Apr May June July Aug Sept Oct Nov Dec
31 14 16 27 53 60 57 28 34 15
8 6 16 27 41 48 86 51 43 35
8 8 18 24 38 65 79
*Source: Monroe County Department of Human Services,
Housing and Homeless Services Report
16
Table 2: Hotel Beds Used 2010-2012
100
86
79
90
80
70
53
60
50
40
30
20
10
60
40
31
30
24 23
12
88
10
41
14
68
18 272724
1616
65
48
38
57
51
28
43
34
35
15
0
2010
2011
2012
17

2012

2011

The use of hotels is about 50% Singles,
50% Families with Children and Couples
18
This increase in shelter beds would
have met the demand in all of 2012,
11 of the 12 months in 2011 and all
of 2010.
 With increased diversion and rapid
rehousing efforts, there should be a
decrease in the need for overflow beds
going forward.

19
Diversion, Rapid Rehousing and Permanent
Supportive Housing
20

Demand/Need
640 homeless families annually (2011 number)
Assumed type of housing needed:

Supply/Existing Units


◦ Diversion – 10% in year 1, add 5% in subsequent years
◦ Rapid Rehousing – all those not diverted, who use
shelter/TH only or targeted for PSH (43% in year 1)
◦ PSH – 12% of total
◦ In year 1, 35% use shelter/TH only and make their
own arrangements
◦ Diversion: 0
◦ Rapid re-housing: 0
◦ PSH: 485 (Turnover rate=1.1, i.e. each unit serves 1.1
families/year)
21

Demand/Need
1,161 homeless annually
Assumed type of housing needed:

Supply/Existing Units


◦ Diversion – 10% in year 1, add 5% in subsequent years
◦ Rapid Rehousing – all those not diverted, who use
shelter/TH only or targeted for PSH (24% in year 1)
◦ PSH – 25% of total
◦ In year 1, 41% use shelter/TH only and make their own
arrangements
◦ Diversion: 0
◦ Rapid re-housing: 0
◦ PSH: 482 (Turnover rate=1.2, i.e. each unit serves 1.2
persons/year)
22




Demand/Need
693 annually
Assumed type of housing needed:
◦ Diversion – 10% in year 1, add 5% in subsequent years
◦ Rapid Rehousing – all those not diverted, who use
shelter/TH only or targeted for PSH (20% in year 1)
◦ PSH – 35% of total
◦ In Year 1, 35% use shelter/TH only and make own
arrangements
Supply/Existing Units/Slots
◦ Diversion: 0
◦ Rapid re-housing:0
◦ PSH: 248 (Turnover rate: 1.2, i.e., each unit serves 1.2
persons per year)
23



Demand/Need
206 homeless young adults (18-24) annually
Type of housing needed:
◦ Diversion – 10% in year 1, add 5% in subsequent years
◦ Rapid Rehousing – all those not diverted, who use
shelter/TH only or targeted for PSH (10% in year 1)
◦ PSH – 15% of total
◦ In year 1, 35% use shelter/TH only

Supply/Existing Units
◦ Diversion: 0
◦ Rapid re-housing: 0
◦ PSH: 0
24
Single Single Young
Housing Type* Families Men Women Adults Totals
348
208
62
Diversion
192
810
279
139
21
Rapid Rehousing 275
714
74
149
127
PSH
20
370
*Diversion and RR are the number of slots, PSH is number of units
25
The table below shows estimated annual costs of providing each
type of intervention. All estimates are per household and do not
include capital costs.
Diversion
Families
Singles (men,
women, young
adults)
$1,000
$1,000
Rapid
Rehousing
PSH
$3,000
Housing: $10,560 (based
on average 2 and 3 BR FMR
of $880/month)
Services: $12,000
Total: $22,560
$2,000
Housing: $7,848 (based on
average 1 BR FMR of
$654/month)
Services: $9,000
Total: $16,848
26
Total Diversion
810 $2,408,000
Total Rapid Rehousing 714 $4,997,000
Total PSH*
370 $18,160,512
Overall Total
1894 $25,565,512
*PSH does not include capital costs
27

Pursue Coordinated Access System

Identify potential funding for housing need
projections
 HUD Mandate
 Advisory Committee
 Implement strategy to eliminate hotel
placements
 RFP
 Funding for Operations
 Efficiencies
 Reallocation of existing funds
 Other potential sources
29
 ESG
 TANF
 CDBG
 HOME
 HOPWA
 HUD
CoC
 Medicaid
 HUD
VASH
 VA SSVF
 Criminal Justice
System
30

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