OnCall Benefits.com 1. HealthCare On Call 2. LegalCare On Call 3. IdentityCare On Call On Call Benefits www.OnCallBenefits.com Did You Know? Research shows: Over 66% of all ER visits are non-emergencies $1200) (Average Cost: The American Medical Association (AMA): Up to 70% of doctor office visits and 40% of emergency room visits are unnecessary Even the insured are making choices between rent, groceries & basic health care. 50 million uninsured, tens of millions underinsured On Call Benefits www.OnCallBenefits.com HealthCare On Call HealthCare On CallCombination Plan New HCOC Plan Individual or Family Consult a Doctor All the benefits of the Original HealthCare On Call Ultimate Protection Plan. Counseling Services Medical Travel Expense MRI & CT Scans Lab Testing Member Cost $39.95 Member Cost $14.95 On Call Benefits www.OnCallBenefits.com New HealthCare On Call Plan Doctors answer medical questions and give advice on non-emergency, routine medical issues and discuss symptoms, suggest treatment, diagnose many common issues, and prescribe medication Consult a Doctor when needed. You can connect via E-mail, Phone, Text or Video Chat free of charge, with our network of doctors for informational or diagnostic consultation. Consult A Doctor’s services are available to you at home, work, or wherever you may be. Counseling Services Emotional and relationship issues can be overwhelming. However, personal problems are as treatable as any other health concern if you know where to turn. Phone counselors help solve personal problems of any size. Medical Travel Expense Members can access a global network of doctors, travel assistance staff and emergency evacuation benefits when 100 miles from home and suffering an injury or illness. MRI & CT Scans Members receive discounts of 50% to 75%* off usual charges for imaging services while using credentialed radiologists. Save 50-75% on typical costs for MRI, CT Scans and Ultrasounds Lab Testing Members also save 10% to 80% on charges for blood tests and all other lab testing. The network provides affordable lab testing, which leads to proper diagnosis and effective treatment. Member Cost $14.95 On Call Benefits www.OnCallBenefits.com Consult a Doctor Three ways to access a Telephone Medical Consultation On Call Tele-Consult - As a member simply call toll free at 1-800-DOC-CONSULT (1-800-362-2667), enter your Member ID and date of birth, then get immediately connected with a doctor, no matter what time or day it is. Priority Tele-Consult - For an in-depth, comprehensive consultation with a physician within 30 minutes (guaranteed within 1 hour), members can order a Priority Tele-Consult by calling 1-800-DOC-CONSULT (1800-362-2667), or by logging into their member health portal at www.consultadr.com. Members must fill out a Medical Assessment and History Questionnaire before the consult, and may request prescription medication. Tele-Consult by Appointment - For an in-depth, comprehensive consultation with a physician at a specific and convenient time, members can order a Tele-Consult By Appointment by calling 1-800-DOC-CONSULT (1-800-362-2667), or by logging into their member health portal at www.consultadr.com. Members must fill out a Medical Assessment and History Questionnaire before the consult, and may request prescription medication. On Call Benefits www.OnCallBenefits.com Consult a Doctor Secure E-mail Consultation E-Consult - You can send a secure e-mail to our doctors and receive a response within as little as 2-4 hours but always guaranteed within 24 hours. Videoconference Consult Confer with a doctor via online videoconference usually within 1 hour, guaranteed within 3 hours. You and the doctor can see and talk to each other on the computer. The doctor will be able to review medical history and/or patient questionnaire prior to consultation (Requires a completed online Medical Assessment and History Questionnaire prior to consult.) On Call Benefits www.OnCallBenefits.com Consult a Doctor Member Health Portal - My Personal Health Manager provides the most informative, interactive, educational health and risk management support tools available anywhere! Our tools include: Electronic Medical Records, Reminder Rx, Symptom Checker, and a Chronic Care Program for better management of those suffering from high blood pressure, high cholesterol, asthma, diabetes, and more. Member Health Portal - My Personal Health Manager provides the most informative, interactive, educational health and risk management support tools available anywhere! Our tools include: Electronic Medical Records, Reminder Rx, Symptom Checker, and a Chronic Care Program for better management of those suffering from high blood pressure, high cholesterol, asthma, diabetes, and more. The interactive Personal Health Management System empowers users to be healthier with educational and interactive health management, risk assessment and decision support tools to aid users to take better care and promote prevention and a healthier lifestyle. The Personal Health Manager aids users to understand their medical issues, evaluate symptoms, and assess risks to initiate action in order to decrease those risks. Personal Health Manager consists of 6 modules: On Call Benefits www.OnCallBenefits.com Consult a Doctor Our Symptom Checker is a personalized and user-friendly software designed to evaluate symptoms and display the most probable medical conditions. Questionnaires developed by physicians lead patients to top three probable conditions and based on answers given, Symptom Checker recommends patients to seek appropriate level of care varying on the level of severity. Symptom Checker also displays available treatment options, states when self-care is appropriate, when medical attention should be sought, and allows patients to review how well they manage specific conditions. On Call Benefits www.OnCallBenefits.com Consult a Doctor Health Library Consult A Doctor's Health Library is designed to educate patients and to provide relevant medical information to make informed decisions. Gain access to our comprehensive list of electronic resources that offer insight to your symptoms, conditions, and health issues. For example: Reports Articles Health-related bulletins Newsletters Statistics The Health Library contains information on over 3,000 conditions, offers insight into drug interactions and provides many resources to educate members on various conditions and treatments, such as Complementary and Alternative Medicine (CAM). On Call Benefits www.OnCallBenefits.com Consult a Doctor Health Aids Health Alerts - The Health Alerts system automatically sends E-mails regarding the latest articles, news, and links tailored to your condition. Additionally, drug interaction alerts are sent if a new medication may interact with your current medication. Health Risk Assessment Tools - Consult A Doctor retrieves data on lifestyle factors and health risks, evaluates health status, generates reports, and provides information for improving health risk areas. Our tools are provided to motivate individuals to make improvements in their health and lifestyle and enable our doctors to direct follow-up and evaluate outcomes. Reminder RX - The consistent and proper use of your prescriptions is an important part of your successful treatment. Reminder Rx is a free, confidential E-mail service designed to remind you when to refill your prescription. This will help ensure that your therapy, and therefore its effectiveness, is not interrupted by unexpected delays in refilling your prescription. ...Coming Soon On Call Benefits www.OnCallBenefits.com Consult a Doctor Electronic Medical Record - Consult A Doctor's Electronic Medical Record (EMR) is one of the most complete data collection and archiving systems available. With EMR, you will be able to transmit and access your medical records, receive notifications regarding any tests, follow-up visits and medication instructions and/or refills. EMR Fax to PCP - As a member, you are able to manage and update your medical records from the EMR system and electronically fax to your local doctor(s). Health Monitoring - Take, track, and send your vitals and/or changes in your condition daily, weekly, or monthly to keep your medical file up-to-date. On Call Benefits www.OnCallBenefits.com Counseling Services Emotional and relationship issues can be overwhelming. However, personal problems are as treatable as any other health concern if you know where to turn. Phone counselors help solve personal problems of any size. Counselors work with many issues including: Depression, anxiety or stress. Conflicts at work or home. Reliance on alcohol, drugs, tobacco or food. Sexual, physical or emotional abuse. Loss and grief. Change and transition. Members receive free unlimited counseling services 24 hours a day, 7 days a week. Free telephone problem-solving services. Counselors have a master’s degree and at least five years experience. Counselors follow up and monitor progress until member is satisfied. When appropriate, members are referred to local licensed counselors. Services are confidential and will not jeopardize employment. On Call Benefits www.OnCallBenefits.com Counseling Services Q. Are counseling services just for people in crisis? A. No. While counseling can certainly help people who are in crisis, the goal is to help members to address personal problems early in an effort to prevent crisis. The counseling service provides assistance for a wide range of personal matters, such as self-improvement, parenting/family, marital/relationship, workplace issues, depression, anxiety, alcohol/drug abuse, gambling, etc. Q. Is this service confidential? A. The Counseling Service is a confidential program that provides telephone access to experienced master-level EAP professionals 24 hours a day, 7 days a week. These professionals help assess problems and conduct short-term problem resolution for issues impacting work and/or personal life. As required by law, we cannot release information without the member’s signed consent with On Call the exception of emergency situations and to report child abuse. Benefits www.OnCallBenefits.com Medical Travel Expense Members can access a global network of doctors, travel assistance staff and emergency evacuation benefits when 100 miles from home and suffering an injury or illness. Members have peace of mind knowing help is just a phone call away. Medical evacuation. Repatriation of mortal remains. Transportation to join a family member in the hospital. Return of dependent children. Pre-travel info. Monitoring of treatment worldwide. Doctor and dental referrals. Worldwide destination intelligence. Facilitation of hospital payment. Transfer of insurance info to medical providers. Assistance with replacement of lost or stolen travel documents. Assistance with legal referrals. Assistance with medication, vaccine and blood transfers. Assistance with emergency transfer of funds. Assistance with translation service. Disclosures- Travel Assistance not available to Oregon, Florida and Washington residents. On Call Benefits www.OnCallBenefits.com MRI & CT Scans Members receive discounts of 50% to 75%* off usual charges for imaging services while using credentialed radiologists. Members will be matched with the best provider based on type of medical condition, member preferences, and location. Save 50% to 75% on typical costs for the following imaging services**: MRI CT Scans Ultrasounds Large nationwide panel of radiologists and imaging specialists with over 2,900 radiology centers throughout the United States. Savings may vary based on geographic location, provider and procedure performed. Available services may vary by provider. On Call Benefits www.OnCallBenefits.com Lab Testing Members also save 10% to 80% on charges for blood tests and all other lab testing. The network provides affordable lab testing, which leads to proper diagnosis and effective treatment. Save 10% to 80% on typical costs for blood tests. Place your order online or by phone. The network will help you find the location of the nearest major clinical laboratory and provide the necessary order. Confidential results available in as little as 24-48 hours for most tests. Not available in MA, MD, ND, NJ, NY, RI, or SD. Test Retail Price Your Price You Save CWP* $535 $97 $448 PSA $107 $49 $63 Thyroid Panel w/THS $174 $45 $133 *Comprehensive Wellness Profile (CWP) with 50+ results includes: cbc, lipids, kidney, liver, glucose, electrolytes, On Call bone and minerals. Benefits www.OnCallBenefits.com OnCall Benefits’ Independent Business Partners (IBP): • We will be able to offer clients multiple plans from which to choose, or combine for greater coverage. • The IBP Fee will be $15.00 per month, or the new IBP can choose to pay $150.00 annually • The IBP Fee is Non-commissionable. • The commission structure is 3 (Three) Levels deep based on a 4x4 and 4x4x4 progression. On Call Benefits www.OnCallBenefits.com OnCall Benefits Commission Schedule HealthCare On Call LegalCare On Call IdentityCare On Call Combination “Limited” Plan Plan Personal or Small Business Individual or Small Business You $12 $3 $3 $3 $3 $3 4 IBPs Personally Sponsored By You (Total of 4 IBPs on This Level) $3 $1 $1 $1 $1 $1 4 IBPs Under Each Of Your Personally Sponsored IBPs (Total of 16 IBPs on This Level) $6 $2 $2 $2 $2 On Call $2 Benefits www.OnCallBenefits.com Disclosures This plan is NOT insurance. This plan provides discounts at certain healthcare providers for medical services. This plan does not make payments directly to the providers of medical services. The plan member is obligated to pay for all healthcare services but will receive a discount from those healthcare providers who have contracted with the discount plan organization. This discount card program contains a 30 day cancellation period. FL, LA, MS, ND, OK, RI, SC, SD and TX residents: Member shall receive a full refund of membership fees, excluding registration fee, if membership is cancelled within the first 30 days after the effective date. AR and TN residents: A refund of all fees will be issued if membership is cancelled within the first 30 days. MD Residents: The membership fee and one-time registration fee (minus $5.00) will be refunded if cancelled within the first 30 days and upon return of the discount card. MA Residents: The plan is not insurance coverage and does not meet the minimum creditable coverage requirements under M.G.L. c. 111M and 956 CMR 5.00. The range of discounts for medical or ancillary services provided under the plan will vary depending on the type of provider and medical or ancillary service received. The discount medical card program makes available, before purchase and upon request, a list of program providers, including the name, city, state, and specialty of each program provider located in the cardholder’s service area. Discount Medical Plan Organization: New Benefits, Ltd., Attn: Compliance Department, PO Box 671309 Dallas, TX 75367-1309, 800-800-7616. Website to obtain participating providers: www.locateproviders.com.