Oracle Acme Packet Enterprise solutions Rene Houtman Peter Broeckx Your Lync Hardware Distribution Partner Making Lync Simpler and More Profitable Acme Packet -> Oracle • Acme Packet part of Oracle Communications • Separate Worldwide Business Unit • Question 1 • Which brand is Oracle’s ? 1. 2. 3. 4. 5. 6. JD Edwards Siebel PeopleSoft Java Sun All of the above Question 2 • What does SDN stand for ? 1. Session Delivery Networks 2. Space Data Network 3. Synchronous Digital Network Session Delivery Networks Apps & services Session delivery network (SDN) IP transport network First class Trusted Special Secure Protected Confidential Safe Assured Reliable Available High quality High priority Identity Fast Dependable (non-repudiation) Guaranteed No delay 5 Enterprise Solutions • • • • Enterprise Session Border Controllers Application Session Controller Session Recorders Communications Monitoring and Management E-SBCs Simplify and Secure SIP Trunk Services Cure incompatibilities with SIP trunk and hosted services •Protocol normalization, transcoding and more Enforce privacy and protect against attacks •Terminate/re-originate all sessions and apply policies Optimize service availability and session quality •Real time QoS monitoring, session routing and load balancing PSTN SIP trunk Hosted Services Secure Access to Cloud Services • • • Protects IT assets, secures network borders, ensures user confidentiality and privacy Seamless interoperability with hosted services Stateful routing and QoS control optimize hosted service availability and performance Enterprise Cloud Services Audio conferencing Video conferencing Unified communications E-SBCs Deliver Secure Remote Communications • • • Encryption and rich authentication features protect privacy and integrity Transparent NAT/firewall traversal simplify deployment E.g. Personal Profile Manager support delivers full feature access to Avaya UC services End-to-end security Internet Enterprise Remote worker Complete E-SBC Product Line Low Capacity Mid-Range High Capacity Medium-large enterprise Small-med contact center Large enterprise Med-large contact center Up to 1,250 users* Up to 40,000 users* Up to 400,000 users* 4K-80K Small-med. business Branch / remote office 500-16K AP-4500 150-8K 25-250 Sessions AP-6300 AP-3820 AP-VME Question 3 • Acme Packet SBC Microsoft certified ? 1. Yes 2. No Acme Packet and Microsoft Lync for Voice • • • • • Joint reference architecture established for voice E-SBCs have achieved MSFT UCOIP qualification E-SBCs used at the Enterprise premise for SIP trunking E-SBCs don’t sit in the Lync client-server path E-SBCs interface only with the Lync Mediation Server for PSTN/SIP trunking traffic Lync Enterprise Voice over SIP Trunking Enterprise Lync Mediation Server Service Provider SIP trunk Media App Server Gateway Lync FE Server Lync Client POTS Phone Acme Packet and Microsoft Lync for Video • Interest among customers for integrating existing video systems with MS Lync • E-SBCs interface with Mediation Server for voice but mediation server doesn’t support video • Microsoft video qualification program • Separate track from voice qualification • Three categories defined - endpoints, MCUs and GW (no SBC category as in voice program) • Only Radvision Scopia qualified so far under GW category • To qualify for GW, we need to plug feature gaps • TURN and ICE (MSFT specific) • SIP-H.323 GW • Video transcoding 13 Enterprise Use Case: Lync and Polycom Video Integration • • • • • • E-SBC interconnects Lync and Polycom video domains E-SBC media anchoring techniques used instead of TURN/ICE E-SBC provides remote worker connectivity for Polycom softclients E-SBC interworks MSFT SIPoTLS/SRTP to SIPoUDP/RTP for Polycom DMA used for SIP-H.323 IW and RMX used for video transcoding Lync remote client and B2B federation done via Lync Edge Server 14 Question 4 • What is your view for future enterprise communications? 1. 2. 3. 4. 5. Single vendor solutions Hybrid ‘best of breed’ solutions Lync Cloud Other ECB: A Purpose-built Core Communications Controller What does it do? • Centralizes enterprise-wide dial plan and session routing • Provides SIP registrar function for BYOD users • Provides policy control and enforcement • Provides session-aware layer for application enablement Benefits • Streamlined architecture • Simplified provisioning • Supports multivendor environment • Extensible to new services Telephony & Business Applications SIP Trunk Service Provider PSTN Polycom Video Cisco IVR Avaya CC Lync UC 16 Enterprise Communications Broker • ECB is the optimal solution for • Centralizing enterprise-wide dial plans and routing • Consolidating users, devices, apps & services • Creating an open & extensible communications core Apps & Services Users Devices 17 Question 5 • Any Questions? 1. Yes 2. No Thank you!