Innovative Approaches to NFIs from DRC Shelter Centre Meeting – Geneva, Friday October 10th 2014 Giulia Frontini – Catholic Relief Services Faith. Action. Results. 1 ToC 1. Context 2. Cash based assistance 3. Integration of ICT4D 4. Q & A Faith. Action. Results. 2 Context OCHA (July 2014) DR Congo: Humanitarian Snapshot: • 2.6 mil IDPs • 13,000 Angolan returnees & 185,000 Rep. of Congo returnees • 117,907 Refugees High, varied humanitarian needs Eastern DRC remains highly volatile. The south of Irumu Territory in Province Orientale, Masisi in North Kivu and the "triangle of death" in Katanga - are pockets of insecurity where attacks, clashes and other armed incidents threaten the lines of civilians, continuously pushing thousands of people to flee for safety. Faith. Action. Results. NFI Trends (DRC) From distribution to voucher fairs • 2008 : Pilots of Fairs (CRS,UNICEF and others) • 2013: 127,658 HHs (640,000 individuals) = $10.8 million - all actors • 2014: Assistance delivered: Voucher Fairs (64%) & Distribution (36%) – all actors CRS’ NFI programming • DRC, CAR, Burundi, Turkey (Syria Response), etc. • Project Name: Displaced and Returnee Populations Invite Recovery in Eastern DRC Donors: USAID (OFDA & FFP) Scope: Non-Food-Item, Food Assistance, Cash-for-Work Project duration: 1 year (27 May 2014 – 26 May 2015) Direct beneficiaries: 27,300 HHs (163,800 individuals) Zone of intervention: 4 provinces (North & South Kivu, Katanga, Maniema) Large scale innovation (modality, ICT4D, sectorial synergies, etc.) to improve the quality and pertinence of NFI assistance Faith. Action. Results. DRIVE: Modality Response Tree Humanitarian Crisis & Needs Assessment Strong needs, context & market assessments allow for a more tailored response to identified needs on the ground Feasibility Study & Market Study 1 2 3 Direct Distribution Cash Based Assistance (Voucher Affairs) Mixed Modality Faith. Action. Results. Fair Methodology PRIOR DURING AFTER NFI Vendor Identification & Registration (tenders, contracts, etc.) Voucher Count Vendor Payment Needs Assessment to identify beneficiary’s NFI needs Vendor Registration Vendor Exit Survey Fair Preparation Vendor Stock Verification (before and after fairs) Beneficiary Post Fair Monitoring Market Assessment & Price Monitoring Voucher Distributed to Beneficiaries Market price Monitoring Onsite monitoring (price, beneficiaries and vendors) Faith. Action. Results. NFI Fairs: the added value Advantages/Opportunities: • Increased choice & diversity for beneficiaries (distributions & local markets) placing beneficiaries at the center of assistance • More tailored response (increased utilization and retention rate) • Cost effectiveness • Decreased logistical costs • Preserving dignity & empowering HHs (high beneficiary satisfaction) • Stimulation of local market structure • Provides access to less traditional NFIs (clothing, shoes, etc.) Lessons Learned: • Markets are dynamic and able to meet increase in demand • Ability of the commercial sector to mobilize stock rapidly • Strong needs/market/feasibility assessments and analysis a must (mixed modality) • Opportunity to support local artisanal NFI • Sensitization, sensitization, sensitization • Rigorous procedures and protocols to mitigate risks Faith. Action. Results. ICT4D Beneficiary / Vendor Registration NFI Voucher Fairs M&E Exercises (registration, payment, etc.) • • • • • • • But can also be used for: • IDP Camps • Inventories • Distributions • Anything that can be tagged Market Study Feasibility Study Needs Assessments On site monitoring Post Fair monitoring Final Evaluations Etc. Faith. Action. Results. NFI Fairs: ICT4D solutions Faith. Action. Results. The Fair Model 1. Beneficiary Registration 2. Voucher Distribution Beneficiaries are pre-registered and given a barcoded ID card 3. Vendor Registration Vendors register at the fair 4. Vendor Check-Out 5. Voucher Scanning Reports are available shortly after vouchers are counted Faith. Action. Results. ICT4D: the Added Value Instant Report Creation Electronic Record Keeping Increased Effectiveness & Efficiency Streamlined registration Accurate Financial Transactions Knowledge Transfer Partner Capacity Building Adoption of Good Practices In Figures: • 100% Accuracy in monetary transactions (financial reconciliations) • 100% Electronic forms • Real time data • 50% Reduction in required labor • 50-75% Reduction in time to conduct the fair / registration / post fair monitoring • 45% Reduction in cost to carry out post fair monitoring Lessons Learned: • Fail fast and small • Buy in from management, and other key stakeholders ,is key • High learning curve • Cost effective if solutions deployed for large scale programs Faith. Action. Results. No. Steps Tools development Paper* 1-2 days 1/ Enumerators training and tool 1 day Organisation field testing Printing of questionnaires 2 / Data Collection 3 / Data entry 1 day ICT4D* Comparative Advantages 2-3 days** **Only applicable when creating new tools or formulaires 1 day Steeper learning curve when utilising ICT4D, more interactive learning process N/A Average time for 1 enumerator to administer 1 questionnaire 45 min (paper vs. iPod) [1 paper questionnaire of 5-6 pages] 30 min Average number of questionnaires 6-8 days administered/per person /per day 10-12 days Data collection (400 HH/10 enumerators) 8-9 days 6-7 days Creation of database and/or data entry mask 1 day N/A (1) Greater accountability towads beneficiaires through signatures and photograph options (2) Reduced potential for fraud (1) GIS mapping of households and/or intervetions sites (2) Generation of data in real time enabling real time revision and verification (3) Feedback et capacity building takes place directly in the field (4) Minimised data collection and data entry errors Database and data entry is created/entered in real time Data entry (5 data entry clerks) 5-6 days N/A Cleaning of data base 1 day Reduction of errors linked to the utilisation of paper based forms 12 $ 4,343 55% reduction in time 45% reduction in spending 1-2 days TOTAL (days)22 TOTAL cost (USD) $ 7,570 12 For more information on CRS NFI programming: • Giulia Frontini (Co-Facilitator) [email protected] • http://www.crs.org For more information on DRC’s NFI & Shelter Cluster : • Steven Michel (National Lead) [email protected] • http://www.rdc-humanitaire.net Faith. Action. Results.