Document

Report
Project Steering Committee
for
National Career Service
Project briefing to PMC
(Project Management
Consultants)
20-May-2014
Agenda
• Recap of NCS – MMP
• NCSP System Framework
• Project Timelines
• PMU activities
2
Challenges in Employment Services
Information asymmetry
•
•
•
•
Employers/institutions /Establishments
Job seekers
Employment Exchange (EEx) Officers
Training Institutions
Low level of IT usage
• Manual search and job-matching
• Manual compilation of returns and market reports
Low registration &
placements
Long gestation period for placements
• Dissatisfied job-seekers
• Dissatisfied employers
Other Challenges
•
•
•
•
•
Capacity building of National Employment Service personnel
Inadequate infrastructure and resources
Complicated and cumbersome processes
Physical travel to employment exchanges
Jurisdictional issues on vacancies and skills availability
3
To provide a
national platform
for interface
between
stakeholders for
responsive,
transparent and
efficient
employment
services in order
to meet skill
needs of a
dynamic
economy
Objectives
To increase
placement of
the job seekers
registered with
Employment
Exchanges
Vision
Mission
National Career Service
– An MMP Initiative
▪ Easy accessibility of services of
employment exchanges for all the
stakeholders
▪ Provide assessment of
capabilities and relevant vocational
guidance services to job seekers in
improving their employability
▪ Provide accurate and quality
Employment Market Information
for planning and decision making
in a timely manner
▪ Collection and dissemination of
information on employment and
training to job seekers and
employers in organized and
unorganized sector
4
Recommendations of Working Group
• Using IT to provide a Single Window information with search
facility on the following services for youth
▫
▫
▫
▫
Apprenticeship
Skill development courses
Vocational training programs
Career counselling and guidance
• Verification of documents at EEs, ITIs etc.
• Notification of Vacancies and providing relevant search facilities
for Job-seekers and Employers
• Revision of NCO Codes
• Multiple delivery channels – e-PRI, CSCs, e-Kiosks
• On-demand MIS reports - e-filing of reports and returns
5
Looping in States
• Proposals of States to be examined and processed by an
Empowered Committee for:
▫ IT Requirements
▫ IEC and advocacy campaigns
• Identify additional service delivery points for EE activities
• Change Management and Capacity building of stakeholders
• States having IT systems in place
▫ Pipes and bridges to be made for linking with national portal and
sharing database
• States not having IT systems in place
▫ Identify requirement of IT infrastructure availability in
employment exchanges – assessment based
6
Private Sector Involvement
• Garnering support of Industry and Manufacturing
Associations, Chambers of Commerce
▫ Registration of establishments
▫ Notification of vacancies
▫ Requirement of skilled manpower
• Placement Agencies
▫ Sharing of databases through collaboration
• Collaboration and agreements for enhancing
registration of job-seekers, establishments and
notifying vacancies
• Legislative arrangements
7
8
System Framework of NCS
A:
E:
B:
D:
C: Other Inputs
to NCS
9
A: Portal Users
• Job seekers (Fresh and Experienced)
▫ Standardized profile creation and updation
▫ Job search and matching services
▫ Employment Market Information
• Employers
▫ Simplified vacancy notification process
▫ Indexed candidate database with verified credentials
• Recruiting Agencies (Public and Private)
▫ Sharing of databases through collaboration
• Students seeking Career Guidance
▫ Single Window for career counselling and guidance
▫ Defined career paths (skilling and placement)
10
B: Institutional Linkages
• State Governments
▫
▫
▫
▫
IEC and advocacy campaigns – job fairs
additional service delivery points
Linking existing states portals (if any) to NCS
Data digitization
• Examination Bodies (CBSE, State boards, Universities etc.)
▫ Candidate credential verification from databases
▫ Periodic Push and Pull mechanism
• Manufacturing & Industry Associations
▫
▫
▫
▫
Increased notification of vacancies
Skilled manpower requirement
Standardisation and codification – NCO codes
Train the trainer for EE staff
11
C: Other inputs to NCS
• Industry
▫ Vacancies, Apprenticeship, On-the-job Training
• Institutions
▫ On-the-job Training, Interns, Young Professionals
• Agencies related to Skill Development
▫
▫
▫
▫
LMIS
NSQF
NSR
Aadhar UID
12
D: Delivery Channels
• Tie up with various delivery platforms like
▫ e-PRI, CSCs, e-Kiosks
• Multi-lingual call center based services
• Value Added Services
▫ mobile apps, tablet friendly interface
▫ USSD based services
13
E: Outcomes
• Satisfied job seekers
▫ Information symmetry, more vacancies
▫ Low turnaround time
• Satisfied Employers
▫ Large verified, filtered candidate database
• Students - Right Career Choice
▫ Using CGC services and industry trends
• MIS Reports
▫ e-filing of reports and returns
▫ Downloadable in multiple formats
14
Additional Considerations
• Registration Process
▫
▫
▫
▫
Candidates
Employers
Placement agencies
Privacy issues
• Placement Process and Protocols
▫ Search filters – for both employers and candidates
▫ Job-profile matching criteria
• Regular Security Audits
15
Timeline
#
Line Activity
Start Date
Target Date
Current Status / Remarks
Pre Portal Launch
1
Approval of EFC Proposal
December, 2013
Approved
2
Rationalization of Reporting Forms and Processes
January, 2014
Completed
3
Release of RFP for PMU
4-Mar-2014
Released
4
National Workshop on Career Services
11-Mar-2014
Completed
5
Selection of Consultancy Agency for Project
Management support (PMU)
11-Apr-2014
15-May-2014
Selection completed:
IFD’s concurrence awaited
6
Kick-start meeting with PMU
20-May-2014
7
Inception Report of PMU
16-May-2014
8
Release of Guidelines for States
9
Interaction with stakeholders for shaping the
contours of NCSP
Scheduled
15-Jun-2014
1-Jul-2014
1-Dec-2013
15-Jul-2014
10 Selection of System Integrator
1-Jul-2014
31-Aug-2014
11 Setting up of delivery channels
30-May-2014
30-Sep-2014
12 IT Infrastructure set up for portal
15-Jun-2014
31-Aug-2014
13 Assistance to States for upgradation
1-Aug-2014
30-Oct-2014
Design, Development and Launch of National Career
1-Sep-2014
Service Portal (NCSP) – Beta version
30-Nov-2014
31-Oct-2014?
1-Dec-2014
10-Dec-2014
15-Nov-2014?
1-Sep-2014
1-Dec-2014
14
15 User Acceptance Testing of NCSP
16
Advocacy & Awareness content finalization and
release of media campaign
On-going process

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
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
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



Involves server procurement and
installation
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16
Timeline …contd.
#
Line Activity
Start Date
Target Date
Current Status / Remarks
30-Nov-2014
16-Dec-2014
30-Nov-2014
1-Nov-2014
16-Dec-2014
To be bundled with SI
19 Capacity Building – Phase 1
1-Oct-2014
17-Dec-2014
20 Monitoring, Evaluation and Portal Analytics
31-Aug-2014
Ongoing
Protocol will be finalized by 1st
July, 2014
21 Value added services
1-Oct-2014
28-Feb-2015
31-Dec-2014
During Portal launch
Launch of National Career Service Portal (NCSP) –
17
Phase 1
18 Helpdesk through toll-free number
Post Portal launch


17
Next Steps
1. Finalizing process re-engineering for registration, access to
information, search and matching algorithm
2. Putting in place Project Management Consultancy Team
3. Putting in place Project Implementation Team
4. Standardization of required fields to enable smooth flow of
information
5. Putting in place required hardware and completing
development of IT application
6. Starting call centre based services
7. Tie up with few public and private portals/systems including
those related to skill development, professional education,
internship, part-time jobs etc.
8. Tie up with various delivery platforms like CSCs etc.
9. Commissioning Disaster Recovery systems
10. Stabilizing operations and carrying out required IEC activity
18
PMUs To-do List
• Initiate groundwork for SI RFP – model template of
DeITY
• NCS Solution Architecture –
▫ H/W sizing
▫ Virtualization, Cloud services
• Framework for revision of NCO codes
• Digitization strategy on Career Counselling – inputs
from CIRTES
• Identification of DC/DR plan
• Using standards and meta-standards for MMPs
including localization
Timeline: 1-1.5 months
• Weekly Review Meetings – progress, corrective actions
19
Experience sharing areas
• Best Practices in public employment services
▫
▫
▫
▫
Career and vocational guidance
Counselling services
Skills aptitude testing
Vacancy notification
• Garnering participation from private sector
• Capacity Building
• Technology solutions
▫ Expanding reach & services
▫ Matching algorithms
• Standardisation and codification
• Integration with help desks
• Affirmative action in dealing with disadvantaged
sections
20
21
Inputs provided by PSC members
for NCS
Inputs for NCS …1
• E-Certificates of NCVT and SDI schemes to be
plugged in to NCS
• NCS design to be modular, scalable and
implemented phase-wise: to be incorporated in RFP
• A credit rating/feedback system to be incorporated
in NCS using analytics:
▫ for Employers and Training Providers
• Candidate profile data to flow in from institutes
• NCS to conform to guidelines issued by ISSA
(International Social Security Association)
• PMC to look at the rules of EE (CNV) act that need
modification for implementation for NCS
22
Inputs for NCS …2
• CIRTES to lead capacity building initiatives under NCS
▫ Build a cadre of qualified career counselors
▫ diploma course with help from NCERT
• State government initiatives to be analyzed for Best
Practices
• NCS to leverage NSDG (National Service Delivery
Gateway) and other IT initiatives of GoI, including
localization
• PMC to hold 3-5 day joint sessions to develop the
architectural framework of NCS
• NCS to have online interview and guidance capabilities
• NCS to have other self help tools like
▫
▫
▫
▫
Information on training centers
Career paths available
Online assessments and aptitude testing
E-learnings, webinars etc.
23
Thank you
More suggestions can be sent through
Email: [email protected]

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