WHOLESALE-ANPI-Overview

Report
2014
Our
Mission
Our
Solutions
Become the nation’s leading provider of cloud-based
unified communications and application solutions to small
and medium-sized businesses as well as small to mediumsized communications providers
Hosted Unified Communications with:
•
Unified Messaging
•
Instant Messaging and Presence
•
Audio, Web and Video Collaboration
•
Mobility with Fixed Mobile Convergence
•
Hosted Fax and Call Recording
Long Distance, Tandem and SS7 solutions for carriers
Our
Resources
≈ 135 employees
Operations in Springfield, Illinois; Frisco, Texas;
Santa Clara, California and Chennai, India
National footprint with switching centers in New York,
Atlanta, Chicago, Dallas, Las Vegas and Los Angeles
Confidential and Proprietary. Subject to Non-Disclosure Agreement.
2
Established 1996
18+ years experience
as a service provider
to telephone companies,
wireless service providers
and carriers nationwide
~$123 million revenue
Serves roughly
800 carriers and
independent RLECs
Transports billions of
minutes on a private
nationwide IP network
18 years ago, Dave Lewis was a partner in the
telecommunications firm GVNW. With the passing of
the Telecommunications Act of 1996, Dave’s ruralbased ILEC customers were finally able to sell long
distance services. The challenge, though, was to
buy LD at a price low enough to be competitive.
To overcome this hurdle, Dave came up with a
simple idea. If the ILECs would work together, they
could create enough scale to buy LD at a better
wholesale rate — and ANPI was born.
Confidential and Proprietary. Subject to Non-Disclosure Agreement.
3
Mike Cromwell
Chief Sales Officer
20+ years in industry — VP oversight
experience in sales, operations and
marketing. SVP XO Communications,
Regional VP and other sales
management positions at Global
Crossing.
Ram Narayanaswamy
Chief Information and
Technology Officer
25+ years in software, technology, system
automation and product development.
CTO of 8x8, Bluelight.com, Nextance
and Sun Microsystems
Confidential and Proprietary. Subject to Non-Disclosure Agreement.
4
Dave Lewis
Chief Executive Officer
Nearly 30 years’ experience in
the telecommunications
industry. As the conceptual
founder of ANPI, LLC, developed the business
plan and directed all aspects of its operations
and strategic focus from inception, including
all critical aspects of the organization’s
transformation from a switchless reseller
to a facilities-based provider of integrated
communications solutions.
Joe O’Hara
Chief Financial Officer
13 years in industry. MBA in finance,
CPA/ABV. Direct oversight of building
and operating ANPI’s corporate finance
and regulatory operations
Randy Lemmo
Chief Operations Officer
22 years in industry — pricing, customer
support, network, routing and carrier
relations. Wholesale P/L. COO ANI, VP
of Operations positions with NOS and
ILD Telecom
David Byrd
Chief Marketing Officer
25+ years in technology industry,
EVP/CMO of Broadvox, VP positions
with Telcordia and HP
The Hosted UC business is such a great opportunity — for ANPI and our
partners — we invested the dollars, resources and time necessary to do
things right. Since 2012, ANPI has:
• Invested $8–10 million
• Hired dozens of best-in-field professionals, from developers to
marketers to customer experience experts
• Partnered with best-in-class software and systems companies, including
BroadSoft, Sonus and Polycom
• Created the ANPI Innovation Center in the Silicon Valley complemented
by a development hub in Chennai, India
• Strengthened our nationwide IP network and installed geographically
redundant BroadWorks implementations for both robustness and
capacity
Confidential and Proprietary. Subject to Non-Disclosure Agreement.
5
Almost two years of dedicated effort has resulted in a product, feature set
and integrated backend support system.
•
Full-featured, fully integrated Hosted UC solution
• The only purpose-built platform for carriers
• A more robust platform to handle almost any issues
• Higher availability
• Better quality
•
Improved OSS/BSS
• Widget-based Customer Administration and Partner Portals
• Auto Provisioning
• Industry leading support across the board
Confidential and Proprietary. Subject to Non-Disclosure Agreement.
6
Sonus GSX9000
Softswitch Infrastructure
The same highly scalable switch
deployed by the top 5 telecom
providers in the world
Termination Rates
Contracts with all Tier One
toll providers with highly
competitive RBOC and
Non-RBOC termination rates
Least Cost Routing
State-of-the-art LCR software
managing multiple rate decks
Own and Operate Multiple Class 4 Toll Switches
New York City, Chicago, Dallas, Las Vegas and Los Angeles
Confidential and Proprietary. Subject to Non-Disclosure Agreement.
7
BroadSoft
Hosted UC platform
•
NOC located in Frisco, TX
•
24x7 monitoring of customer and
carrier calling dynamics
•
Network Monitoring Tools
•
IBM Tivoli Suite (Netcool, Impact, TIP, ITCAM)
•
Exfo Brix Network Monitoring
•
Integrates with Cisco IPSLA
•
Tekno SS7 and SIP Protocol Analyzer
•
Empirix Hammer for RTP Stream Analysis
•
Internally Developed Tools for CDR KPI
Analysis and Troubleshooting
Confidential and Proprietary. Subject to Non-Disclosure Agreement.
8
Environment: Chaotic, Cost-conscious, Fragmented and Demanding
•
Multiple communication modalities
•
Different interfaces and technologies
•
Lack of integration between applications and systems
•
Often heavy end-user CAPEX, inevitable technological obsolescence
Confidential and Proprietary. Subject to Non-Disclosure Agreement.
Future-Proof Processes, Services and Applications
Eliminate/Reduce
Capital Expenditures
• Redirect capital to
other business
considerations
• Improve ROI
and TCO
Avoid Technology
Obsolescence
• Remain current
with regard to
features and
services
• Reduce time to
implement, train
and activate new
services
• Staff expertise is
allocated to
business-centric
applications
Confidential and Proprietary. Subject to Non-Disclosure Agreement.
10
Attain Business
Continuity
• Replace the PBX,
which is a single
point of failure
• Access the cloud
from any location
over a carrier-grade
network
• Support mobile
workers, home
workers and remote
offices
Improve
Productivity and
Mobility
• Unified Messaging
• Mobility tools and
applications
• Audio/Web/Video
Collaboration
Integrated
Communications
Business
Convergence
Voice, data and Internet
Networks and systems
Voicemail, email
and messaging
Software and applications
Collaboration
Team spaces, share
files and desktops
Processes
Video and desktop sharing
Audio, web and video
conferencing
Hosted Fax and
Fax Line support
Call Recording
Confidential and Proprietary. Subject to Non-Disclosure Agreement.
11
Real-Time
Presence, VoIP and IM
Centralized
Control and
Management
Hosted IP PBX
Collaborate.
Innovate.
Deliver.
Unified Messaging
Integrated Mobility
Purpose Built
OSS/BSS
Confidential and Proprietary. Subject to Non-Disclosure Agreement.
12
ANPI VIP Seat Options
Key Features
VIPremier
VIProfessional
• Complete PBX Feature Set
• Auto Attendant; Music on Hold;
Hunt Groups
• Call Recording and Storage
VIPrecision
VIPrimer
Confidential and Proprietary. Subject to Non-Disclosure Agreement.
13
• Unlimited Local and Long
Distance Calling Options
Unified Messaging
•
Voice to eMail
•
Fax to eMail
Presence and Instant Messaging
Collaboration
•
Audio Conferencing
•
Web Meeting
•
Video Conferencing
•
Desktop Sharing
Confidential and Proprietary. Subject to Non-Disclosure Agreement.
14
•
Instant Messaging (Chat)
•
Web Collaboration
•
Presence
•
•
Desktop Sharing
Unique bridge number
and moderator controls
•
Call Handling from the
embedded softphone client
•
Scheduling
•
Outlook Calendar Integration
Confidential and Proprietary. Subject to Non-Disclosure Agreement.
15
•
Hosted IP PBX
•
Unified Communications with Integrated Mobility
•
Resources
•
•
•
•
Website, SEO and PPC consulting
Branded Marketing collateral
and promotions
Lead generation and sales tracking CRM
Proposal and quoting tools
•
Branded eCommerce Engine
•
Branded Customer Admin Portal
•
Hardware Fulfillment w/branded packaging
•
Post Sales Support
•
•
Customer Care
Billing
Confidential and Proprietary. Subject to Non-Disclosure Agreement.
Available on PCs, Macs, iPhone, iPad and Android
Connect across LTE, 3G, Wi-Fi and Mi-Fi networks
Anytime, Anywhere, Any Device
Confidential and Proprietary. Subject to Non-Disclosure Agreement.
17
http://www.anpi.com/wp-content/uploads/videos/vip-device-demo/output.mp4
18
http://www.anpi.com/carrier-portal-overview/
19
Intuitive Navigation using
widget Technology
Personalized User
Experience
Dashboard Centric
Real Time Updates
Mobile Access
FAQ/Documentation
Confidential and Proprietary. Subject to Non-Disclosure Agreement.
20
Confidential and Proprietary. Subject to Non-Disclosure Agreement.
21
Total Cost of Ownership (TCO)
$100,000
$80,000
ANPI
Avaya
Cisco
ShoreTel
$60,000
$40,000
$20,000
$0
Year 1
Year 3
Year 5
Notes: 1. Avaya, Cisco and ShoreTel were quoted by authorized VARs to match ANPI VIP features. 2. TCO calculations include servers, licenses, phones, installation, training, support, power consumption and maintenance.
Confidential and Proprietary. Subject to Non-Disclosure Agreement.
22
• Strong history of providing solutions to highly demanding TDM
based wireline customers and enterprises
• Advocate of rural telecom in the regulatory arena, i.e. rural call
completion issues
• CDR Monitoring toolsets allow companies to evaluate data, conduct
fraud management, assess KPIs and more
• Back office systems allow daily posting of CDR, daily reconciliations,
standard and custom reporting
• Strong customer support consisting of dedicated Customer Support
Account Manager and Network Operations Center (NOC) resources
Confidential and Proprietary. Subject to Non-Disclosure Agreement.
Tandem
Access
Wholesale
Long
Distance
Confidential and Proprietary. Subject to Non-Disclosure Agreement.
25
Peering
SS7 and
Database
Services
Dedicated
Internet
Access
(DIA)
Add-On
Services
• Routing Partition Options/Service Levels
• Standard: Wireless and VoIP Providers
• Premium: ILEC Wireline Operators
• Platinum: Tier One/Future Group D Quality
• Variety of Rate Options
• Flat Rate by Jurisdiction
• NPA-NXX
Switched and Dedicated
Domestic
International
Direct Dial
Toll Free
• LATA-OCN
TDM and IP Termination
Confidential and Proprietary. Subject to Non-Disclosure Agreement.
26
• ILEC-based Tandem switch
• State-of-the-Art alternative to the RBOC
access tandem with support for SS7/TDM and
SIP/IP
• Accurate Billing (elimination of Phantom
Traffic)
• Enable a nationwide network of ILECs and
CLECs to exchange traffic (on-net peering)
• Network redundancy with 24x7 NOC
monitoring and support
Confidential and Proprietary. Subject to Non-Disclosure Agreement.
27
Benefits
Cost reduction via
tandem/long distance service
bundle
Greater visibility to your
traffic, including terminating
access
Mitigate phantom traffic —
billing challenges
• Gold standard SS7 provider: AT&T
• One of the largest SS7 signaling networks in
North America
A-Links: Carrier
Diverse Routes
• State-of-the-Art monitoring
LIDB Database
• Aggressive and predictable pricing
• Flat rate per subscriber inclusive of all services
Confidential and Proprietary. Subject to Non-Disclosure Agreement.
28
Signaling and
Database Services
CNAM Database
ISUP, Data, LNP, 8XX
and CLASS Gateways

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