DCPS NADE National Training Conference Columbus, OH September 10, 2012 Tom Paige, Doug Willman, Administrator, South Carolina DDS Administrator, Nebraska DDS Outline of This Presentation - What is DCPS? Why are we doing it? What has been the role of the users (DDSs)? What will DCPS mean to me; What Will It Look Like? - Is DCPS “on schedule?” - When will it be put into operation? - Your Questions and Our Evasions, Answers, Replies ----The Current State of DDS Systems ---- DDSs by Software Type ALASKA WASHINGTON MONTANA NORTH DAKOTA MICHIGAN MINNESOTA VERMONT MAINE NEW HAMPSHIRE OREGON IDAHO WYOMING SOUTH DAKOTA NEBRASKA NEVADA UTAH WISCONSIN NEW YORK RHODE ISLAND CONNECTICUT IOWA INDIANA OHIO ILLINOIS KANSAS HAWAII ARIZONA NEW MEXICO PENNSYLVANIA NEW JERSEY DELAWARE MARYLAND WEST VIRGINIA COLORADO CALIFORNIA MASSACHUSETTS MISSOURI VIRGINIA KENTUCKY OKLAHOMA ARKANSAS TENNESSEE NORTH CAROLINA FDDS DC SOUTH CAROLINA GEORGIA ALABAMA TEXAS Guam MISSISSIPPI LOUISIANA FLORIDA Iron Data St. Louis Iron Data Toronto MIDAS -- 6 PUERTO RICO Independent -- 2 Non-Automated -- 0 Virgin Islands SSA/DDS Computer Systems Overview Interaction among existing systems 1 DDS Appeals 54 1 Electronic Services ` 1 Field Office 1 1 ODAR Case Processing & Management System 1 1 ` SSA Systems (MCS/MSSICS) EDCS NDDSS DDS Legacy Systems ` Appeals Council `1 Electronic Folder Interface (EFI) eVIEW 1 Mainframe Structured Data Repositories Repository (SDR) 7 National DMA Local DMA Unstructured Data Repository Document Management Architecture (DMA) Appeals Review Processing System Legacy System Problems Aging technology Transaction Failures Long Roll Out Cycle for Modifications Cost of Maintaining Multiple SW Sets Inefficient Collection of MI Difficulty in Sharing Work among Components • Not the product of a strategic plan • Outmoded Technology • • • • • • Solution - DCPS An All New “Modern” System For Use by All DD Components Fully Integrated with Other SSA Systems Jointly Designed, Tested, Implemented Rapid Rollout of New Functionality Easy Transfer of Work among DDSs The SSA-DDS DCPS Steering Committee DDS Administrators on the DCPS Steering Committee Gloria Toal – NY Sandra Kelley – NV Scott Mack – ME Duane French – WA Tony Jones – DC -------------------------- Tom Paige – SC NCDDD Pat Carew-Ceesay – MN Trudy Lyon-Hart, VT Mary Wolfe – TX Doug Willman – NE Michelle Thibodeaux – MT Erik Williamson - OH DDS Involvement ----- Formation of Teams of DDS SMEs Documenting the “as is” DDS process Brainstorming/Dreaming a “to be” process Describing General User Requirements Listing the “Use Cases” Developing Technical Specifications Reviewing “Wire Screens” Interactive “Early Look” Sessions Testing and Acceptance – (not yet done) DCPS is Now in the Hands of the Vendor LOCKHEED-MARTIN Corp. Lockheed Martin’s Customers • • • • • • • • • • Social Security Administration Federal Aviation Administration U.S. Postal Service Departments of – Defense – Homeland Security – Commerce – Energy – Health & Human Services – Housing & Urban Development – Justice – State – Transportation – Treasury – Veterans Affairs NASA Environmental Protection Agency Intelligence Communities Foreign Governments Library of Congress Federal Trade Commission No Strangers To What DDSs Do 6 Health Applications Customers Capabilities SSA FDA CMS HHS CDC VA NIH MHS Solutions • Benefits management • • • • • • • • Electronic Records Management Content Management Decision Support Digital Asset Preservation and Archival Health Information Exchanges (HIE) Statistical Modeling Legacy System Modernization Database Strategy • • • • • • • • Health Research Services Clinical Informatics Medical Credentialing Services Systems Integration Accessibility and Section 508 User-Centered Design Service-Oriented Architectures Disaster Recovery/COOP Innovation • • • • • • • • Biometrics Cyber-security Web 2.0 technologies Cloud Computing/Virtualization EHR Mining/Interoperability Infrastructure Modernization Medical Records Abstraction Healthcare Systems Benchmarking 7 Key Facts about Lockheed – Martin • Not just a builder of planes and rockets – Aircraft – Space – Electronic Systems – Information Systems $13.2 B $ 8.2 B $14.3 B $ 9.9 B Lockheed - Martin • • • • • • 132,000 Employees 65,000 are Scientists and Engineers 25,000 are IT Professionals Presence in 500 Cities, 50 states, 75 Countries Long History and Familiarity with SSA Systems Developer of Comparable Projects DCPS User View What Will It Look Like DCPS UI Concept 17 Quick Views • • • • • 18 2 Panel – Dashboard and Queue View 3 Panel – Dashboard, Queue, and Case View 2 Panel – Dashboard and Case View 2 Panel – Case and Queue View 1 Panel/Full Screen – Case View Design Rationale • • • • • • • • 19 A consistent look and feel throughout the application Maximizes user workspaces Allows users to resize and collapse workspaces Minimizes the number of mouse-clicks/click-paths between functions Allows for updating of information within a panel/workspace without a complete screen refresh Allows quick access to various application functions via the Dashboard Proven design methodology based on other industry standard design (e.g. Microsoft Outlook, e-Trade, etc.) Flexible and extensible design allowing for future user customization and expansion of the number of panels Queue View Key Features: Basic Information shown in a table format Provides enough detail to allow for a user to select a work item Work Item = an item that a user would perform work on, for example, Case, Task Request, Evidence Request 20 Work Item View – 3 panel Key Features: Allows user to easily work within an item while allowing them to view the Dashboard and the work queue 21 Quick View Shortcuts Key Features: Allows user one-click access to the different panel views 22 Full Screen View Key Features: Provides a full screen view of a Case 23 Dashboard Send Review Detailed Source Information NVF Basic/Keyword Search 4/9/2012 27 4/9/2012 28 How and when will DCPS be put into operation? Are we “on schedule”? Is it done? DCPS We Will Rely on Five Beta Sites What Beta Is - a first step toward implementation with a limited caseload with a few users with a “core” functionality Beta Site What Beta Is not - wall to wall - corner to corner - floor to ceiling - eventual “full” functionality - dangerous adventure Beta is not an adventure in recklessness DCPS Beta Site States “Iterative” Development • • • • • • • • Start with enough basic functions to do a case Then we start adding functionality When stable, we bring up state 2 – Illinois Continue adding functionality When stable, we bring up state 3- Missouri And so on through NY When five states are stable, we have Release 1.0 We estimate that this will take 18 months Idaho Idaho Idaho Illinois Idaho Idaho Missouri Illinois Idaho Idaho Nebraska Missouri Illinois Idaho Idaho USA New York Nebraska Missouri Illinois Idaho Idaho USA --- Nationwide Use New York Nebraska Missouri Illinois Idaho Idaho When Will All This Happen*? - Idaho DDS Beta Thru - Illinois DDS Beta - Missouri DDS Beta - Nebraska DDS Beta - New York DDS Beta - Rollout Begins in 65% of DDS by - Rollout Begins in 100% of DDS - Ramp up complete - Legacy Systems Retired Sept 24 2012 January 2013 March 2013 July 2013 November 2013 March 2014 September 2015 February 2016 September 2016 ?????? *All subject to modification depending on stability and pace of development Life After DCPS! What’s After DCPS – Will there be “Spin-Offs? DCPS – Miami DCPS – Special Victims Unit! DCPS - Criminal Intent! How to Keep in Touch The DCPS Web Site http://oddweb.ssahost.ba.ssa.gov/disabilitysystems/dcps/default.htm The DCPS Newsletter http://oddweb.ssahost.ba.ssa.gov/disabilitysystems/dcps/news/default.htm Questions? Comments?? Hopes??? Doubts????