Girl Scouts of Eastern Pennsylvania Fall 2014 L.E.A.D. Meeting State of the Council Kim E. Fraites-Dow 2014 -2015 Strategic Priorities 1. Focus on Innovation, diversity and inclusion. 6. Expand and diversify funding. 2. Retain and grow girl and adult membership. 7. Recruit, retain, and engage talented staff. 3. Deliver relevant and fun leadership experience. 8. Invest in camps as a tool for leadership development. 4. Evaluate and invest in the volunteer structure and 9. Improve and refine our experiences. infrastructure systems and communications. 5. Develop a viable partnership strategy. GSEP - 3 Girl Membership Plan MY2015 Engagement Initiatives Total School Year (Troops) 31,600 2,950 34,550 School Year (Series) 0 1,850 1,850 Summer 0 3,900 3,900 31,600 8,700 40,300 Total MY15: A Focus on The The Placement Waiting Girl List 1800 1600 1400 1667 Waiting Girls 1422 ?? 1200 1000 800 600 •Troop Size Expectations Clearly Communicated to New Leaders • Regular Troop Capacity Reviews to determine Placement opportunities • Operational Volunteer Recruitment Campaign and Events • Increased Parent and Troop Leader Communications GSEP News • Early Bird Troop Leader Registration for MY16 400 BREAKING NEWS: Pace of Placement is Accelerating!!! 200 0 10/1/2013 10/1/2014 10/1/2015 October through December 2013, placed 242 Girls In one month of October 2014, placed 337 Girls Summer Camp 2014 2012 2013 DAY Mountain House Shelly Ridge Valley Forge 285 390 352 Total Day Camp 1027 278 364 353 1-Yr 2-Yr 2014 %Diff %Diff 293 682 577 5% 47% 39% 3% 43% 39% 995 1552 36% 34% RESIDENT Laughing Waters Mosey Wood Wood Haven 2012 2013 2014 509 765 726 655 699 803 692 578 948 -5% 13% 39% 30% 18% 27% Total Resident Camp 1856 2042 2477 18% 25% Our new friends in the critter cabin! •Added camp weeks •Increased marketing •Built in WOW factors including: o Stand-Up Paddleboards o Critter Cabin, o Gaga Pits, o Outdoor Stage o Nature Posts Outdoor Program Vision Phase I Project Update Increasing Year-Round Opportunities at: Shelly Ridge, Laughing Waters, & Just Design Moseyfinished Wood Development for Phase I Zoning and land development approvals under review Shoemaker Construction Company for preconstruction Some Phase I project components complete by June 2015 Construction begin August GSEP - 7 Phase I: Project Components MOSEY WOOD SHELLY RIDGE LAUGHING WATERS June 2016 Completion June 2015 Completion STEM & Intro to Camp • Renovate Preston for On-Site Ranger • Low ropes course • Year-Round Lodge with 56 beds • Year-Round Health & Wellness Adventure & Water • Adventure Elements – low /high ropes • Renovate outdoor court • Renovated camp office/staff quarters • Male accommodations • Zip lines, high/low ropes, climbing tower • New swimming dock • Renovate changing hut • New waterfront equipment • Renovate Lakeside Cabin for Year-Round • Year-Round Activity Center • Year-Round Lodge with 56 beds GSEP - 8 Laughing Waters Activity Center GSEP - 9 Shelly Ridge & Mosey Wood Lodge GSEP - 10 Shelly Ridge Activity Center GSEP - 11 Capital Campaign Gift Chart Three Year Campaign (3 - 5 Year Pledge Cycles) Gift Range Prospects Required Gifts Required (4:1 Ratio) Subtotal Cumulative Total Cumulative Percentage $1,000,000 1 4 $1,000,000 $1,000,000 20% $500,000 3 12 $1,500,000 $2,500,000 30% $250,000 4 16 $1,000,000 $3,500,000 20% $100,000 4 16 $400,000 $3,900,000 8% $50,000 5 20 $250,000 $4,150,000 5% $25,000 6 24 $150,000 $4,300,000 3% $10,000 10 40 $100,000 $4,400,000 2% < $10,000 500 2000 $600,000 $5,000,000 12% 527 2,132 $5,000,000 $5,000,000 100% Total GSEP - 12 Questions? National Council Session Joan Hannahoe 53rd GSUSA National Council Session Salt Lake City, Utah – October 16-19, • More than 6,600 people attended 2014the event • • • GSEP sent: • 22 delegates (16 adults and 6 girls) • 10 GSLI (Girl Scout Leadership Institute) girls • 7 staff and 21 visitors From 112 Councils, there were: • 1,172 girl and adult delegates • 900 girls who participated in GSLI Discussion on Outdoor Experiences in Girl Scouting using term “No Girl Left Behind.” GSUSA announced release of 4 new outdoor badges on March 12, 2015. • • One for each age level, Brownies through Seniors. Next Girl Scout National Convention: Columbus, Ohio - 2017 2014 National Council Proposal 1 Flexibility of Dues and •Registration Every person accepting the principles of Practices the Girl Scout Movement and desiring to be a member of the Girl Scout Movement in the United States of America shall pay [annual or lifetime] applicable membership dues to Girl Scouts of the United States of America. • This proposal was amended to read: Every person accepting the principles of the Girl Scout Movement and desiring to be a member of the Girl Scout Movement in the United States of America shall pay annual, lifetime or other applicable membership dues to Girl Scouts of the United States of America. 2014 National Council Proposal 2 Reporting Relationship of the • The officers of the corporation shall be CFO the President, who shall have the working title Chair of the National Board of Directors; the First and Second Vice Presidents, who shall have the working titles of Vice Chairs; the Secretary; the Treasurer; the Chief Executive Officer; the Chief Financial Officer; and such other officers as the Bylaws my provide. • This proposal was amended to read: The officers of the corporation shall be the President, who shall have the working title Chair of the National Board of Directors; the First and Second Vice Presidents, who shall have the working titles of Vice Chairs; the Secretary; the Treasurer; the Chief Executive Officer; and such other officers as the 2014 National Council Proposal 3 • In recognition of distinguished service, all Past Presidents of Girl Scouts of the United States of America shall be honorary officers and members of the National Council with full voting rights. [The Past Presidents shall be members ex officio of the National Board of Directors without vote except during any period when they may be serving as duly elected members of the National Board of Directors.] • The proposal was amended to read: In recognition of distinguished service, all Past Presidents of Girl Scouts of the United States of America shall be honorary officers and members of the National Council with full voting rights. #GirlPOP 2015 Volunteer Recruitment Dale Moelter Join 3,500+ girls and women for… Pennsylvania Convention Center Saturday, May 16, 2015 KEYNOTE SPEAKERS, PROGRAMS, EXHIBIT HALL, •INTERACTIVE WORKSHOPS, AND A GIRL-ONLY PARTY Invite Your Friends! Cookie Program Toolkit Ken Anderson COOKIES 2015 • [email protected] • 2015 Cookie Manual • www.abcsmartcookies.com • www.gsep.org • TCM Webinars New Tools for Volunteers • www.abcsmartcookieu.com • New site for 2015 Cookie Program • One location to find marketing tools, clip art, and general New Tools for Volunteers • Text Alerts • Instructional YouTube Videos • Training Touch Points • Delivery Station Schedule at www.gsep.org • Addition of The Lincoln University Important Dates Initial Orders due in Snap December 8, 2014 Mega Drops January 2-11, 2015 Cookie Rallies January 10, 2015 Cookie Program Start January 15, 2015 Swap Day February 21, 2015 National Cookie Weekend February 27-28, 2015 Cookie Program Ends March 8, 2015 OCFH Drop March 14 & 21, 2015 Breakout Sessions Cheryl Hess Survey Says…. Breakout Sessions Each session will consist of group discussions for 15 minutes and group presentations for 15 minutes. 1. Successfully Navigating the Art of Adult Recruitment 2. Conflict Resolution Adult Recruitment Cheryl Hess & Dale Moelter Group Discussion – Adult Recruitment 95% of volunteers say they make girls lives better at Girl Scouts (and that makes them happy) 94% of volunteers say they make new friends 88% of Girl Scout volunteers say their volunteer experience with us makes their life better and they stay more active Two thirds of volunteers say Girl Scouts has helped them professionally (Source GSUSA summer pulse poll) Everyone is a potential volunteer…what’s your game plan? Define a successful annual recruitment plan What does a successful recruitment Questions? Sticky Situations: Conflict Resolution Kaylyn Mitchell & Christie Bett What is Conflict? Conflict can come in many shapes and forms. In a Girl Scout setting, what parties experience conflict? Sources of Conflict Goals • Unclear, opposing, or unstated goals Resources • Materials, budget, or attention to a project Roles • Unclear or conflicting roles • About God, the Earth, or how early one must arrive at the airport • Unclear, mixed messages, Communications or information based on assumptions • Equal rights; it is better Values to err on the side of people’s feelings Beliefs Conflicts Can be Beneficial “The most intense conflicts if overcome, leave behind a sense of security and calm that is not easily disturbed. It is just these intense conflicts which are needed to produce valuable and lasting results.” ~ Carl Jung Differing opinions and conflict are necessary Effective management of conflict can: •Strengthen relationships •Increase your effectiveness •Develop performance •Reduce stress •Improve morale •Save time, energy, and money •Reinforce building courage, confidence, and character Steps to Address a Conflict 1.Prepare yourself by identifying your goal and motivation 2.Prepare by identifying what you know about their perspective. 3.Identify ways to set a tone to make the conversation comfortable. 4.State your goal 5.Describe the impact of the conflict. 6.Listen. 7.Ask questions to understand. 8.Problem solve. Managing Emotions Conflict can be difficult to manage It is important to: People become Emotions emotional can affect • Identify when in how we our conflict manage emotions conflict with • Manage our others emotions when in conflict How do we manage emotions during conflict? Assume Positiv e Maintain Intent Perspecti ve Be self aware Separat e the person from the problem Restate your needs and theirs Scenarios/Breakout 1. Two leaders in the same troop are not getting along. They disagree about how they involve the girls in planning, what trips they should go on, and what badges to work on. They have both come to you (the SUM) with their grievances and would like you to mediate the situation. They do not want to split the troop, yet they cannot come to an agreement. 2. It has come to your attention (as an SUM) that your registrar has not been contacting parents or placing girls in troops and you have received many complaints from parents who are waiting to hear from someone about the placement of their daughter. After doing some research, you found that many girls have fallen through the cracks and girl placement is a mess. What should you do? Scenarios/Breakout 3. You are having difficulty with one of your long time leaders. She doesn’t come to service unit meetings, she doesn’t turn in any of her paperwork in a timely manner, and rarely communicates or gets back to you. You are a new SUM and the previous SUM allowed this but you would like to address it. How do you make this better? 4. A parent contacts you to let you know she is not happy with her daughter’s troop. The parent says the leader is very disorganized, doesn’t communicate well with the parents, and is concerned about the troop funds and how they are being used. According to this parent, none of the cookie profits have been used in the last year and there are no plans on how it will be spent. How do you resolve this situation? Questions?