Chapter Extension 1

Report
Chapter
Extension 1
Collaboration Information Systems
for Decision Making, Problem
Solving, and Project Management
Study Questions
Q1: What are the two key characteristics of
collaboration?
Q2: What are three criteria for successful
collaboration?
Q3: What are the four primary purposes of
collaboration?
Q4: What are the components and functions of a
collaboration information system?
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Q1 What Are the Two Key
Characteristics of Collaboration?
1. Cooperation –
• Two or more people working together to
achieve a common goal, result, or work
product
• Communicating, sharing information,
sharing knowledge, combining skills,
sharing time
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Q1: What Are the Two Key Characteristics
of Collaboration? (cont’d)
2. Collaboration –
• A group of people working together to
achieve a common goal via a process of
feedback and iteration.
• Members must provide and receive
critical feedback
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Importance of Feedback and Iteration
One person produces
something
It takes time to create
a collaborative team
Others review and
comment
Make changes
Done
Yes
Changes?
No
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Qualities, Attitudes, and Skills That
Make a Good Collaborator
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Qualities, Attitudes, and Skills That
Make a Good Collaborator (cont'd)
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Guidelines for Giving and Receiving
Critical Feedback
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Warning!
• Working team of chief engineer, chief
financial officer (CFO), legal counsel, and
PR director.
• People in group have different education,
expertise, life experiences, and different
values.
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Q2: What Are Three Criteria for
Successful Collaboration?
Primary criteria for judging team success:
1. Successful outcome
2. Growth in team capability
– Improve task skills, share knowledge
3. Meaningful and satisfying experience
– Important, given recognition,
camaraderie
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Hackman’s Three Characteristics of
Team Effectiveness
1. Accomplish goals and objectives that
satisfy sponsors and clients
2. Over time, working together is easier and
more effective
3. Members learn and feel fulfilled
“Leading Teams” survey
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Q3: What Are the Four Primary
Purposes of Collaboration?
Become
informed
Make
decisions
Share, communicate,
document
Operational,
managerial, strategic
Structured, unstructured
Solve problems
Manage projects
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Collaboration Needs for Decision
Making
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Problem Solving Tasks
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Project Management with Four Phases
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Q4: What Are the Components and Functions
of a Collaboration Information System?
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Five Collaboration System Components
1. Procedures - Communication & Content Sharing
2. Hardware - Most collaboration systems hosted
on organizational servers or the cloud
3. Software - Collaboration programs applications
like email or text messaging that support
collaborative work
4. People - The individuals who are collaborating
5. Data - Project data and project metadata
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IS Requirements for Different
Collaboration Purposes
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Active Review
Q1: What are the two key characteristics of
collaboration?
Q2: What are three criteria for successful
collaboration?
Q3: What are the four primary purposes of
collaboration?
Q4: What are the components and functions of a
collaboration information system?
Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall
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CE1-20

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