Solution Overview deck

Foundation for the Future
ISV Partner Alliance Value
Security and information risk,
performance and compliance
reporting, trending, and forensic
data analysis
Self-service Infrastructure ISV Partner Alliance Value
Bay Dynamics
Product Description
Primary Capability: Our Risk FabricTM technology stack allows us to rapidly pull
multiple threads of security and IT information risk data and weave them
together in ways that represent the true risk fabric of an organization. This
powerful ‘virtual data warehouse’ system enables rapid acquisition and use-case
federation of content from multiple data threads and delivers a centralized
organizational knowledge repository of your risk.
• IT Analytics is sold through a two-tier channel
• Distributed by Synnex
• Sold by all resellers, including SIs, VARs, LARs
Additional Capability: Risk Fabric Platform is IT Analytics™ aware, and uses IT
Analytics Content Packs as one of several threads of data. The platform rapidly
weaves these threads of data together in meaningful customer-specific usecase-based ways that enable companies to confront the true reflection of their
company’s risk.
Product Description: IT AnalyticsTM is an enterprise-ready analytics and
reporting solution that provides product-specific content. Content includes an
actual definition of the solution-specific cubes, plus the out-of-the-box KPIs,
reports, and dashboards.
System Center Integration: System Center Service Manager (SCSM),
Operations Manager (SCOM), Configuration Manager (SCCM), Endpoint
Protection (SCEP), MS-SQL and Analysis Services, Windows Server, SharePoint
2010, Visual Studio
Next Steps
Support Type
Self-Help (Web,
24 hours per day,
7 days per week
Assisted: Phone
Assisted: On-site
9:00 A.M. to 8:00
P.M. Eastern Time
Via channel
Global Sales Contact: [email protected]
Self-service Infrastructure ISV Partner Alliance Value
Bay Dynamics – Architecture
IT Analytics Ecosystem
IT Analytics Microsoft SCCM Content Pack
IT Analytics Microsoft SCOM Content Pack
IT Analytics Microsoft SCSM Content Pack
IT Analytics SEP Content Pack
IT Analytics Symantec DLP Content Pack
IT Analytics Symantec Altiris Content Pack
IT Analytics McAfee ePO Content Pack
IT Analytics
IT Analytics
Existing IT Analytics Content Packs include:
IT Analytics
System Center
Overview of IT Analytics
IT Analytics
IT Analytics Server
IT Analytics Content Packs
Product Page:
Introduction to IT Analytics:
IT Analytics BLOG:
Recorded Demonstrations:
Private Cloud White Paper:
Self-service Infrastructure ISV Partner Alliance Value
Bay Dynamics – Deployment
Deployment Overview
Technical Architecture
IT Analytics Blog:
Recorded Demonstrations:
Private Cloud White Paper:
Self-service Infrastructure ISV Partner Alliance Value
Bay Dynamics – Case Studies
Case Study #1 – Avanade
Case Study #2 – SHI
Title: IT Analytics provides System Center Reporting Structure
Title: IT Analytics provides Value Supplementing Service Manager
Summary: Avanade creates solutions based on their winning combination of
insight, innovation, and deep knowledge of Microsoft technologies.
Summary: SHI has transformed itself from a $1 million software-only regional
reseller into a $3 billion+ global provider of information technology products and
Situation: Like most large organizations, Avanade had difficulty accessing pertinent
System Center information. The information from Microsoft System Center Service
Manager, System Center Operations Manager, and System Center Configuration
Manager was out of reach. IT management wanted access to the data for business
and IT decisions. The IT administration team wanted access to their parts of the data
to do research for specific projects and tasks.
Situation: SHI uses Microsoft Service Manager to capture their incident requests
and perform problem management. Their centralized service desk averaged 1,500
calls per month. Resource allocation for the service desk team was limited and they
were forced to invent creative, sometimes clumsy ways to manage and track
Solution: Avanade implemented IT Analytics for System Center to provide a
comprehensive reporting structure. IT Analytics provided a unified view to all of
their System Center data. The view into their environment provided proactive trend
analysis and advanced reporting. In addition, by implementing IT Analytics, Avanade
substantially reduced their spending on custom report development.
Solution: To provide IT executives with a comprehensive view of service
performance, SHI implemented IT Analytics. IT Analytics gave the service desk team
the ability to mine the “behind the scenes” data, quickly and effectively. This
enabled them to identify process gaps and report meaningful data to executive
Benefit: Avanade provides comprehensive, ad-hoc reports and analytics to their IT
executives while freeing up their technical resources and reducing their custom
report development spending.
Benefit: SHI created Scorecard measurements for customer satisfaction and
individual performance. The measurements are critical for tracking application
infrastructure, service desk, and personnel metrics.
For More Information:
For More Information:
Customer Quote: “My data, anytime, one place.”
Customer Quote: “I access my information on demand. The data is
more granular, making my metrics and measurements much more
meaningful. I depend on IT Analytics daily and could not effectively
manage my System Center environment without it.”
Partner Alliance – Depth ISV
Bay Dynamics Value Proposition for System Integrators
Sales Incentives:
• Bay Dynamics works closely with its global security and SI partners and
provides sales enablement, and assistance throughout all phases of the
opportunity lifecycle.
Deployment Incentives:
• SIs have the opportunity to provide additional services for custom report
development, knowledge transfer, critical decision making, and more.
• Bay Dynamics also provides Risk FabricTM services that use the various IT
Analytics Content Packs as one of several threads of data to weave together
to provide meaningful customer-specific use-case-based ways that enable
companies to confront the true reflection of their company’s risk.
• Opportunity sizing:
• The average deal size for Risk FabricTM licensing and services is generally
valued from $500k to $750k.
• Opportunities leverage licenses for the Microsoft System Center suite of
solutions, SharePoint 2010 Enterprise Edition, SQL 2008/2012, and Windows
Server 2008/12.
Remote demonstrations
On-site executive meetings/briefings
Sales training
Active collaboration on opportunities
We maintain a small services team and can assist remotely with
Active assistance with proofs of concept
Custom development
IT Analytics includes 1st year maintenance and support
Should the SI partner elect, Bay Dynamics can provide their client
with Tier 1 support
We provide Tier 2 and 3 support
Coverage by Country – Support and Sales personnel
US and Canada: Staff in the US
EMEA: Staff in Ireland
APAC, LATAM: Opportunities are fielded by US staff and regional SI

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