TVT`s and Innovation

Report
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© 2011 Lenovo Confidential. All rights reserved.
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Agenda
 Addressing customer pain points
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Deployment
Connection
Protection
Support
Disposal
 Integration with our software partners
 Opportunities for extra revenue
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Challenges in the PC IT environment
 Reduced IT Budgets
 Increased productivity
pressures
Imaging
Data Migration
Increased Security Requirements
Universal Network Access
Corporate Green Objectives
Deskside Support
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ThinkVantage Technologies – Highly manageable
tools for productivity, security & cost savings
ImageUltra
Builder
Get out of the
imaging rat race!
Access
Connections
Client Security
Solution
Productivity
Center
Seamlessly
switch all the
things that
change when
you change
locations!
PC Security at
your fingertip!
One-touch access
to TVT’s & more!
System
Migration
Assistant
Move from your
old system to
your new one in
a snap!
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Power Manager
Rescue and
Recovery
Your helpdesk
behind the blue
button!
Manage your
company’s green
profile!
Update Retriever
Manage all driver,
BIOS, and TVT
updates
Secure Data
Disposal
- Wipe your hard
drive clean!
Strategic
Partners
LANDesk
Absolute
Sophos
WinMagic
Lenovo ImageUltra Builder
 A fee-based TVT
 Saves time and money, increases productivity
 I.T. departments to deploy fewer images—often only
one—across their enterprise.
 TBR –> can deliver deployment savings in excess of
50% while significantly reducing deployment time.
 Reduction in expenses related to testing image
compatibility
 Elimination of high costs involved in rebuilding numerous
images from scratch.
 Simplifies the process and makes it more efficient
 Adds speed and efficiency to your network and business.
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System Migration Assistant 6.0
What does it do?
− Quick and easy migration of data and settings from
your old system to the new one
− Full customization gives IT complete control
What is New?
− Compatible with Microsoft Windows Vista &
Windows 7
− Improved handing of firewalls during the
migration process
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Access Connections
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Easy to configure preferences
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How do you support and recover
a dead system…?
How do you patch it?
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Managed recovery as simple as a button
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Rescue & Recovery
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…simple user interface
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Rescue & Recovery
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A pre-OS environment for recovery…
ThinkVantage Rescue and Recovery
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Create Recovery Media
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ThinkVantage Productivity Center
A personal assistant for your PC that
won’t interrupt your day.
What does it do?
Built-in self help
Automated maintenance
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ThinkVantage Productivity Center Customization
System Support
Common Problems
I can’t log in to my PC (passwords)
My PC isn’t running well or seems to have a virus
I can’t connect in Windows
User Support – On Line
Click Here to start
User Support – Direct
Before You Call…
FAQ’s
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Lenovo ThinkVantage Toolbox
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ThinkVantage Power Manager
Easy Power Management
− Centrally-managed power usage
agendas – Active Directory
compliant
− Extremely easy-to-use slider
control to shift from high
performance to high efficiency
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How do you keep
track of your 20-25
passwords?
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Never typed,
Never cracked…
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…never forgotten!
Password Manager
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Client Security Solution
− Safeguards data by using dedicated security hardware (built-in Trusted
Platform Module) to protect passwords and digital certificates.
− Hardware is combined with software to securely manage passwords and the
users logon credentials
− Leveraging biometrics.
− Fingerprint readers on ThinkPad models, and fingerprint keyboards are
optional on ThinkCentres, ThinkStations, ThinkServers
 Hardware Password Manager
− innovative, fee-based feature called Hardware Password Manager (HPM).
− Centrally manage all the hardware passwords on a PC
− Using standard Active Directory password management in Microsoft®
Windows®.
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Hardware Password Manager
The security of hardware
passwords…
…the manageability of
Windows passwords!
Full hard drive encryption with native Windows
password management and reset
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Best available security – no memory freeze vulnerability
Seamless integration with active directory
No compatibility issues of software full-drive encryption
No performance hit – this is hardware-based encryption
Easy to use – reduce helpdesk calls and costs
BIOS settings protected from users
© 2011 Lenovo Confidential. All rights reserved.
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The SecureDoc For Lenovo
The Leading Disk Encryption Management Platform for
Lenovo Notebooks that Supports Heterogeneous IT
Environments
− A full-disk encryption (FDE) solution for management of
self-encryption Opal hard drives
− Lenovo ThinkPad laptops now be among the first PCs to
offer Opal FDE drives for an enhanced level of security and
manageability for IT administrators.
− SecureDoc also delivers fully-managed software encryption
for PCs without FDE hard drives.
− Integrates with ThinkVantage tools such as Rescue and
Recovery.
− Comes with an enterprise-class console to reduce
administrative costs to manage data security profiles and
monitor thousands of end-point devices running on Windows,
Mac, or Linux platforms.
Learn More http://www.winmagic.com/solutions/laptop-encryption
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© 2011 Lenovo Confidential. All rights reserved.
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WinMagic for Lenovo Solution
WinMagic SecureDoc for Lenovo launched February, 2011
SecureDoc for Lenovo manages all clients from a single console
• Software encryption for any client
• Opal management for any PC with an Opal drive
• Hardware Password Manager on Think PCs with self-encrypting drives
Differentiated Lenovo Features
• Compatibility with Rescue and Recovery
• Full support for UPEK fingerprint reader
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How do you find the updates without a
search party?
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Update Retriever for Administrator
Search for drivers by model & updates for all your
Lenovo systems
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…what customers say:
TVTs
SMA
TVTs
CSS
R&R
IUB
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75%
Image creation and Management Costs
$80 to $120
Reduces deployment time by two to
three hours
75% overall support cost
R&R avoids rebuilding an average of 70
PCs/day
$95
Increases data security
30 minutes to 3 days
Down time reduction
40%
PC deployment - simplifies driver and
application installation
ThinkVantage Administrator Tools:
 Utilities for central administration
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Access Connections Profile creation / distribution
Rescue & Recovery & Client Security Solution central policy control
Power usage agenda creation / distribution
Fingerprint setting central control
Update Retriever / Thin Installer for custom control
System Migration Assistant
AutoLock
 Implementation Guides
 Customization tools including “Blue Button
http://support.lenovo.com and search for “TVT admin”
http://support.lenovo.com/en_US/downloads/detail.page?DocID=HT037099
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Why Lenovo Software?
Lenovo-unique Integrated Software
Unique
features
only
available
from Lenovo
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ThinkVantage Technologies
Stronger PC security
Simple Connectivity
Reduced Hardware Failures
Crash Recovery & Resilience
Reduced Power Consumption
Asset Tracking
Powerful
tools - free
on Lenovo
PCs, fee for
others
What if I have a mixed PC environment?
Many ThinkVantage tools are available for non-Lenovo PCs
– Modest software license fee
– Free on all Lenovo platforms
– Average cost likely lower than any competing solutions
Available for fee:
– Rescue and Recovery
– Access Connections
– Image Ultra Builder
– System Migration Assistant
– Productivity Center
– Secure Data Disposal
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Continuing Innovation
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ThinkVantage Strategy – Windows 7 and Beyond
 Continue to “embrace & extend” the Microsoft architecture
 Ultra-fast boot times with all TVTs loaded (~20 seconds)
 Maintain high-value mature ThinkVantage Technologies
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Access Connections
Rescue and Recovery
Image Ultra
System Update
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Client Security
Power Manager
System Migration Assistant
GPS
 Discontinue TVT utilities with Win7 overlap
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Support XP for transition period, no port to Win7
Products affected:
− Presentation Director
− Camera Centre
− Message Centre
 Drive new innovation content
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Replaced Productivity Center  ThinkVantage Toolbox
Hardware Password Manager
Simple Tap: multi-touch experience
© 2011 Lenovo Confidential. All rights reserved.
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Selectable TVTs
Features
– Users can select which TVTs they install
– Key value is customer choice
Benefits
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Customers still get valued TVT capability
Ability to keep high system performance
Improved battery life.
Less impact to boot and shutdown times
from preinstalled TVTs
Say no to bloatware!
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© 2011 Lenovo Confidential. All rights reserved.
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Install
Now
What’s special about Windows® 7 Lenovo Enhanced Experience PCs?
The Lenovo Windows® 7 Lenovo Enhanced Experience PCs are:
FAST
Quicker boot and shutdown times than standard Windows® 7
PCs (or Vista or XP)
Built for Business
Robust hardware, productivity and mobility features
Secure
Self-encrypting drive, hardware password manager, fingerprint
reader, full-function backup & recovery manager
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© 2011 Lenovo Confidential. All rights reserved.
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What is Enhanced Experience 2.0?
Lenovo Enhanced Experience 2.0 is a new generation of the
Enhanced Experience certification launched in October 2009. It
includes improved Windows start-up performance, and enhanced
features for business and multimedia use.
CHANGES AT A GLANCE
EE1.0
EE2.0
High-level
message
Different Messages for IDEA & THINK
Simplified message
faster, richer & easier (IDEA)
fast, secure, built for business (THINK)
FASTER start-up & shutdown
OPTIMIZED for multimedia (consumer products)
OPTIMIZED for business (commercial products)
Performance
Claims (all
models with
HDD)
Compared with Lenovo’s non-optimized PCs,
in percentages
Compares with competitor PCs, in seconds
Up to 57% faster boot (THINK)
Up to 50% faster boot (IDEA)
With Lenovo RapidBoot technology, start your
PC on average 20seconds faster than a typical
Windows 7 computer
Performance
Claims (SSD
models with
RapidDrive)
IDEAPAD only, % claim
More products with RapidDrive, claim in secs
Up to 60% faster boot
Start your applications 2X quicker
With Lenovo RapidDrive SSD technology, start
your PC in as little as 9.5seconds* and open
applications 2X quicker
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© 2011 Lenovo Confidential. All rights reserved.
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* Refers to IdeaPad Y570 with RapidDrive
Faster start up and shut down
Lenovo Enhanced Experience 2.0 PCs deliver faster performance compared to a
typical Windows 7 computer*….
START YOUR PC 20SECS
FASTER
Time taken from power on until boot complete
(defined as CPU no longer being used to load
Windows 7 and start-up applications).
28secs
SHUTDOWN 28% FASTER
RESUME 36% FASTER
Time taken to shutdown from Windows.
Time taken to wake up your PC from
sleep mode
8.8secs
0.7secs
1.1secs
Average Lenovo
EE2.0 PC
Average Competitor
Win7 PC
48secs
Average Lenovo
EE2.0 PC
Average Lenovo
EE2.0 PC
12.2secs
Average Competitor
Win7 PC
Average Competitor
Win7 PC
* Compares averaged data from Lenovo EE2.0 PCs with averaged data from 42 competitor products of similar configuration. For more details on the testing methodology
please refer to the appendix of this document. Performance will vary by model and configuration.
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© 2011 Lenovo Confidential. All rights reserved.
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Lenovo: more layers of security than
any competitor
Hardware
• Encrypting drives
• Integrated Fingerprint reader
• Intel Anti-Theft (AT) technology
• Trusted Platform Module (TPM)
Options
• Privacy Screen Filters
• Cable locks
•USB keyboard with Smart
Card reader
• USB keyboard w/fingerprint
reader
• Self-encrypting USB drive
• Self-encrypting solid state
drive
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Bios
• Hardware Password Manager
• BIOS port locking
• Fingerprint authentication to BIOS
• CompuTrace by Absolute in BIOS
Hardware
BIOS
Software
© 2011 Lenovo Confidential. All rights reserved.
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Options
Software
• CompuTrace &
CompuTrace AT
• Rescue & Recovery
• Password Manager
• Client Security Solution
• Sophos Safeguard
Enterprise
• Sophos PrivateDisk
• Symantec Security Suite
(preloaded & 90 day trial)
CompuTrace for Lenovo
Executive, Financial, & Research data is high value
 Offers remote data delete, GPS tracking, IP forensics
 Over 70% asset recovery rate
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CompuTrace GPS Tracking
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Computrace w/Intel Anti-Theft
Intel® AT Detection Mechanisms & Action:
Excessive
Login Failures
Local Timer
Expiration
Remote
Notification
The system keeps track of an ITdetermined number of login
failures in PBA
Works even when no network
available
PC must rendezvous with Theft
Management Server periodically.
Local timer keeps track of this
activity and triggers a response
upon expiration (per IT policy),
User notifies loss/theft to Server
PC is flagged in central server.
PC Calls Home regularly and
receives ‘poison pill’
PC becomes inoperable
PC Disable
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OS will not boot
Only Reactivation Screen is available
What About Tablets?
 Computrace Mobile Basic for Android
Asset Administration
Manage IT assets, monitor changes in asset information including user identification, physical
location, alerts, and installation of hardware and software that may not comply with government
or company regulations.
Data & Device Security
Accurately and remotely delete data on missing devices and produce an audit log for proof of
compliance. Communicate to end users by freezing a computer and displaying a custom
message. Access and retrieve files from a device regardless of its location.
Geotechnology
Use GPS or Wi-Fi technology to track assets on an internet map. View current and historical
locations. Create geofences that will trigger alerts if a device crosses a predefined boundary.
Theft Recovery
The Absolute Theft Recovery Team will forensically mine a stolen computer over the internet,
determine the location and work with local police agencies to recover the device.
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SafeGuard Enterprise
 What is it?
− Comprehensive data security: centrally managed by a
single console
− PC Full Disk Encryption
− Data leakage prevention
− Network encryption
Data Leakage
Prevention (DLP)
Network
Encryption
− Management of MS Bitlocker
Port Control
Vista BitLocker Support
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− Port Control
Removable Media
Encryption
Full Disk
Encryption
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− Removable media encryption
Sophos & Lenovo Unique Value
New in SGN 5.35
 Single Finger Swipe to Sign-on
− from Power-on to Windows
− from Hibernate to Windows
− from Standby to Windows
 No other software encryption solution has this
feature
 ThinkVantage Rescue & Recovery integration with
Safeguard Encryption – RnR 4.21 now supported!
− Extensive joint testing ensures solutions are compatible
− Data Availability (R&R), Data Integrity (R&R and SGN),
and Data Confidentiality (SGN)
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Lenovo ThinkManagement Console
- A Free Solution That can Easily be Expanded When Need Arises
ThinkVantage
Inventory and
Reporting Only
Captures results of the
local diagnostics Only
Out-of-band
management
Partner Integration (requires partner software on client)
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Advanced Remote
HW Diagnostics
Full
Hard Drive
© 2011 Lenovo Confidential. All rights
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reserved.
Encryption
Hardware
Leasing thru IGF
Display
Management
Client license included with IBM/Lenovo
clients bought after 1 Jan 2002 (Think and
Lenovo 3000 clients)
LANDesk Management Suite For ThinkVantage
Upgradeable to a Performance Tuned Client Management Solution
Out-of-band
management
Partner Integration (requires partner software on client)
Business
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Advanced
RemoteAll rights reserved.
© 2011 Lenovo
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Confidential.
Analysis &
HW Diagnostics
Measurements
Central Password
Management
Remote Display
Management
Hardware Lease
Management
Full Hard Drive
Encryption
IP Softphone
Enablement
What About Tablets?
 Lenovo ThinkMangement Console – embedded
− Discovery, Inventory & Wipe
 Light Touch / Zero Touch Provisioning Tool
− Adds Remote OS Configuration, Set Up and Distribution
 LANDesk Mobility Manager
− SW Distribution, OS & App Patch, Policy Management
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