2014VMwareEUCforK12T..

Report
VMware EUC Solutions for Device
Diversity and K-12 Online Testing
Presented by:
Jim Lorenz
VMware End User Computing Specialist
SLED East
May 29, 2014
© 2014 VMware Inc. All rights reserved.
Today’s Agenda – Welcome MEEC Members!
• 1:1 and Device Diversity
TODAY’S TEAM
• VMware K12 Solutions
Pat Collins
MEEC
Member Services Coordinator
• Online Testing Challenges
and Solutions
• Case Studies
Jim Lorenz
VMware
End User Computing Specialist
SLED Select MD
Karen Firkser
VMware
End User Computing Specialist
SLED Select MD
Alex Queller
VMware
Enterprise Account Executive
SLED MD and DE
Brad Kaplon
Data Networks
Director of Marketing
CONFIDENTIAL
2
VMware K-12 Device Diversity Solution
K-12 schools worldwide are looking for ways to enable equal access to
digital content and applications for students. The VMware K-12 Device
Diversity Solution delivers the same user experience no matter what
device is being used.
So whether it is a school
issued device as part of a
one-to-one (1:1) program
or a bring-your-own-device
(BYOD) scenario, students
have access to the same
resources to complete their
coursework.
3
One-to-One Computing for K-12 School Districts
• Goal: provide a device that will give
students uniform access to computing,
applications, and data.
• Challenges:
– Capital cost
– Ongoing cost
– Selecting the right device or devices
– Management of devices
– Future proofing of devices
4
The Evolution of K-12 Computing
Apple
McIntosh
1984
Windows 95
PCs
1990
Windows 3.0
PCs
1995
What’s
Next?
Apple
iPad
1998
Apple
iMac
2010 2011
Google
Chromebook
The Pace of Innovation is Accelerating
5
Does One Size Fit All for K-12 Students?
Results from a survey conducted in a K-12 school district in the state of
Washington
• Kindergarten to 2nd Grade
– Profile: Just learning how to use computers, small fingers
– Preferred device: iPad Mini, Kindle Fire…
• 3rd Grade to 5th Grade
– Profile: Just learning how to type
– Preferred device: Chromebooks
• 6th Grade to 8th Grade
– Profile: Want the latest cool computing devices
– Preferred device: iPad, MS Surface?
• 9th Grade to 12th Grade
– Profile: Need powerful computing for multimedia
– Preferred device: Macbooks or Windows Ultrabooks
6
VMware Device Diversity Solution
• Delivers a virtual desktop to any device
• Secure delivery of applications and data
• Adobe Flash support
Laptops
• Leverage existing computers
• Future proof investments
Tablets/Phones
• Ensure compliance with school policies
• Support for legacy applications with different
browser versions using Remote App or
ThinApp publishing
Chromebooks
• Equal access to centralized computing power
for all users
• Optional hardware accelerated 3D graphics
Desktops
delivered to any device
Thin and Zero
Clients
7
The Same Windows Desktop on Any Device
Tablet
Smartphone
Mac Desktop
8
VMware K-12 Solutions
VMware Chromebook Solution
• Google Chromebooks are
being used in 22% of all U.S.
school districts
– 6,000 Schools with a deployment
– Estimated one in four devices bought for
Education in Q4 2012 was a Chromebook
(Futuresource Consulting)
10
VMware Chromebook Solution
• VMware partnership with Google
– Announced May 2014
– VMware DaaS Certified on TestNav 7.5
Online assessment/testing
– Announced Feb 2014
– Delivers a Windows desktop to
Chromebooks leveraging VMware Blast
• Standardize on one device for both
students and faculty
– Students can use browser based
Chromebooks applications
– Faculty can still have access to legacy
Windows applications
• Windows desktops and apps as a service
from the cloud to a cloud device
– Your choice: desktop virtualization from your
cloud or public cloud
11
VMware Windows on Mobile Solution
1.
Device support
– Anytime, anywhere, any device access to coursework
– Control and deliver a consistent end-user experience to any
device, reducing helpdesk calls
– Location aware printing enables on-campus printing from
mobile devices
– Copy and paste between virtual desktop and device
2.
Security
– Access shared coursework between institutions and research
institutions can protect IP since data stays in the datacenter
3.
Application Compatibility
– Support for legacy applications with ThinApp
4.
Fast application availability
– Provision new applications for students instantly
5.
Support for complex 3D applications
– Virtual desktop support for engineering coursework and other
graphically intensive courses
12
VMware Desktop as a Service Solution
Fast & flexible (Low Risk). Easy to try & easy
to buy. Start small and grow. Get desktops
immediately when needed
No CapEx - all OpEx. No upfront costs.
No Operational Skills Needed – consume
desktops as a monthly subscription service and pay
for desktop SLA.
Multiple datacenters - desktops are hosted in
nearest datacenter.
Partner Network
Hybrid Model – deploy VDI for some locations and
cloud for others
CONFIDENTIAL
13
Multimedia in the Classroom-Support for
Complex 3D Applications
• Software 3D
– Basic 3D graphics capabilities
– No physical graphics card required
• Shared Hardware Graphics
Acceleration
– Share a single 3D graphics card with
multiple virtual machines for high
performance 3D workloads
– Cost effective
• Dedicated Hardware Graphics
Acceleration
– Enables dedicated access to physical
GPU hardware for 3D and high
performance compute workloads
– A true workstation replacement option
14
Common Core Online Assessment
87%
of K-12 students in the U.S.
live in states that have
adopted the Common Core
State Standards*
2014 - 2015
School year to be
digitally ready
for CCSS Online
Assessments*
What is the Common Core
State Standards (CCSS)
READ MORE
ABOUT THE
CCSS
http://www.corestandards.org
?
• Consistent learning expectations for all students.
• Clear standards that focus on understanding
over memorization.
• Emphasis on the critical topics students need to
succeed after high school (Math and English)
• Faster testing results with a better, more focused
online assessment system.
*EdWeek, July 2013
15
PARCC/Pearson vs. SBAC/AIR States
Partnership for Assessment of Readiness
for College and Careers (PARCC)
Pearson TestNav Platform
Smarter Balanced Assessment Consortium
(SBAC)
American Institutes for Research Platform
16
Pearson TestNav Overview
• Pearson Education
– PearsonAccess – online assessment
management system
– TestNav – test delivery system
• VMware is TestNav Qualified
– VMware Horizon View 5.0.1 – 5.3
– TestNav Qualified with TestNav 7.5 and 8.0
– www.testnavqualified.com
17
Online Testing Challenges
and VMware Solution
Online Testing Challenges
1.
Rolling Out Online Testing Applications
– SBAC must install a secure browser on each endpoint
2.
Uptime
– High stakes tests must be administered continuously to
ensure integrity of results
3.
Security Concerns
– Locking down machines and viruses
4.
Testing Station Availability
– Limited number of testing stations in labs at schools
5.
Time Constraints
– Hundreds if not thousands of students are expected to
take tests in a short testing window
– Preparing computers for testing and reconfiguring for
computer lab use takes time away from general
computer use
19
VMware Online Testing Solution
1.
Rolling Out Online Testing Applications
– Deploy secure browsers simply by recomposing Horizon
View Desktops
2.
Uptime
– High availability of virtualized desktops
– If a testing station fails, centralized delivery of testing
ensures continuity
3.
Security
– Locked down thin clients or zero clients
– Centralized antivirus
4.
Testing Station Availability
– A variety of endpoints to choose from including repurposed
old PCs
5.
Time constraints
– Testing stations can be converted to general purpose
computer labs in minutes and vice versa
20
1. Application Rollout
View Composer – Recompose
Offline
 Best practices
• No more than 1,000 VMs per Linked Clone pool
• No more than 64 VMs per LUN (iSCSI, FC, FCoE)
• 140 VMs per LUN with VAAI support (check with your storage vendor)
• Support for many more VMs per datastore when using NFS
• Leverage Disposable Disks to slow growth
21
1. Application Rollout
View Composer - Refresh
• View Composer can refresh a
linked clone in as little as half the
time it takes to delete and
recreate the clone
20GB
5GB
22
2. Uptime
High Availability Option
• Multi-Path
• Constant Replication
• End to End Redundancy
• Stateless Desktop
23
3. Security
Ensure Test Integrity
Centralized
Virtual
Desktops
PCoIP
• All data and processing of test stays
in the data center
• High-fidelity display protocol is AES-
128 bit encrypted
Microsoft
Active
Directory
• Secure access from remote schools
using View Security Server
• Control or eliminate USB access and
copy/paste capability
vCenter
View
Connection
Server
• Centralized Antivirus
View Security
Server
DMZ
PCoIP
View Client
24
4. Testing Station Availability
A Variety of Stations to Choose From
Laptops
Zero Clients
Tablets
Thin Clients
25
5. Time Constraints
Provision Desktops in Minutes
• Automate provisioning
from template
• On-demand provisioning
• Rapidly update images for
View Manager
testing. Simple roll-back
capability when testing is
complete.
• Manage and optimize user
experience via Group Policy
Template
vCenter
26
Potential impact of VMware solutions on the
online testing environment
COMPLIANCE
SECURITY
• Maintain security & privacy of student information
• Test environments secured
To be qualified on the industry’s online test delivery systems such as
P e a r s o n ’ s Te s t N a v m e a n s t h a t a v e n d o r
must meet the following requirements:
• No error messages
• Fast load time
• No access to other applications or
content
• No noticeable lag time while
interacting
• No screen captures, printing, or
saving of the display screen
• No significant lag with video, audio
and test items
• All data is encrypted between
client and server for the entirety of
the usage period
• Security from “login” to “submit”
27
Potential impact of VMware solutions on the
online testing requirement
E A S E
O F
M A N A G E M E N T
• Ease of deployment – just add secure
browser and recompose to deploy to
multiple endpoints
• Secure online tests are managed like
any other application
AVA I L A B I L I T Y
• Reduced downtime & increased
availability allowing more time for
teaching & learning
• Reduce desktop repair time from
weeks to minutes
28
Customer Case Studies
Case Study – Aledo Independent School District
Pearson TestNav Platform
Based in Aledo, Texas, Aledo ISD provides K-12
education to a student population of approximately
4,600, with 280 teachers and 145 administrative staff
in nine schools.
“We’ve had tremendous success using VMware
Horizon View for Pearson TestNav. Testing season
brings a lot of stress to not only students but the staff
as well. VMware Horizon View allows IT departments
to facilitate these tests in a high availability
environment, which is extremely comforting.”
Brooks Moore, DCS Technology Help Desk Manager,
Aledo Independent School District
http://www.youtube.com/watch?v=dfvIvTqetG8
30
Case Study – School District of Somerset
American Institutes for Research Platform
Based in Somerset, Wisconsin, the School
District of Somerset is home to over 1,600
students. In May 2013, the K-12 district was
selected to participate in a pilot program to
test the Smarter Balanced Assessment
Consortium platform to meet the
requirements of the Common Core State
Standards Initiative.
http://www.youtube.com/watch?v=_arg-C4Vzq4
“With VMware Horizon View, we didn’t
experience any technical issues when we
did the [Smarter Balanced] pilot. People
were concerned about audio sound
quality, videos, mouse movements—those
things that are critical in high-stakes
testing—but we saw no performance
issues whatsoever in our environment.
The virtual environment performed the
way we expected it to, and we’re very
happy with the results.”
Ryan Sicard, Director of IT,
Somerset School District
31
Case Study
Conneaut School District
• Provides a tablet to each of its 700+ high school students
• Uses virtual machines to turn the tablets into high-functioning
computing devices
• “Virtualization turns each tablet into a secure Windows 7 device with
100 Mb storage capacity… Students can log in to the desktop from
their tablet or any other Internet connected device, whether at school
or home.”
– Herb Bossard, teacher and technology integrator
32
Summary
• Schools around the world recognize that students need access to
digital content both at school and outside of school.
• Programs such as 1:1 initiatives ensure that students have access at
any time to their coursework but device and user experience support
can be challenging for IT departments.
• The VMware Device Diversity Solution enables schools to offer
students the same user experience no matter what device is being
used while streamlining management for IT.
33
Summary
• Common Core standards were developed in 2010 to address uneven
education performance in the U.S. and prepare students for college
and work both domestically and internationally
• Compliance with Common Core is being driven primarily by the
PARCC and SBAC state consortiums with a target for the 2014-2015
school year
• Challenges with complying with PARCC and SBAC online testing
requirements include rolling out online testing applications, uptime,
security concerns, testing station availability, and time constraints
• VMware Horizon View addresses these challenges and offers a proven
and validated solution for delivering online testing in a virtual desktop
environment
34
QUESTIONS?
About Data Networks
o Simplifying enterprise IT for our education
customers since 1983
o Complete solutions include:
 End User Computing
 Data Center Optimization
 Infrastructure and Security
o Full-time staff of 60+ with flexible staffing model
that scales to customer needs
TOP 100
o Hold major contract awards throughout the
Mid-Atlantic region
o Strong vendor relationships with industry-leading
manufacturers for single-source simplicity
35
CONTACT US!
Mid Atlantic - K12 Named Accts
Mid Atlantic – SLED
Maryland - State Gov
Amy Bateman
Account Executive
[email protected]
800-283-6387, ext. 3020
Jan Silhavy
Account Executive
[email protected]
800-283-6387, ext. 3022
Robert White
Account Executive
[email protected]
800-283-6387, ext. 3015
Cornel Einhorn
Customer Service Representative
[email protected]
800-283-6387, ext. 3017
Cornel Einhorn
Customer Service Representative
[email protected]
800-283-6387, ext. 3017
Linda Duffy
Customer Service Representative
[email protected]
800-283-6387, ext. 3014
North Carolina – Named Accts
Sales Engineering
VMware
Jennifer Hillesland
Account Executive
[email protected]
919-270-0318
Dwayne MacKenzie
Principal Architect – Infra & Security
[email protected]
610-937-0143
Alex Queller
Enterprise Acct Exec – SLED, MD/DE
[email protected]
443-867-7645
Kara Jones
Customer Service Representative
[email protected]
800-283-6387, ext. 3021
Will Kaufman
Principal Architect – Data Center
[email protected]
443-386-9914
Jim Lorenz
EUC Specialist – SLED MD
[email protected]
336-255-0279
Karen Firkser
EUC Specialist – SLED MD
[email protected]
36

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