Merseyside Business Support Programme

Thomas Carr – Business Manager
Chris Duck – Business Manager
Introducing Matrix SCM
Matrix SCM is a services procurement business
Established 2008
63 public sector clients nationally
Manage £300m of public sector services spend:
Residential Care & Domiciliary Care Services
Projects/consultancy services
Training services
Temporary staffing
Temporary housing accommodation
Deliver approx 10% net cashable savings per annum
Deliver significant indirect cash savings and process efficiencies
Great British Care Awards Winner 2011 – Innovation
Awarded Pro5 agreement in 2011 for the provision of infrastructure and technical support to
continuously manage and promote a web-based Dynamic Purchasing System (DPS)
Our Consultancy Clients
Knowsley Metropolitan Borough Council
Halton Borough Council
Liverpool Vision
Salford City Council
Rochdale Metropolitan Borough Council
Cheshire East Council
Greater Manchester Police
Liverpool City Council – at implementation
Wirral Borough Council – piloting construction and business support
For the opportunity to supply consultancy services into the above
authorities you need to Register, Accredit and Enrol through
• If you are currently not registered as a supplier visit and select new
supplier registration.
• Complete your
company information
then select Next
• Complete your
user details then
select Finish
•Upon successful
completion of your
registration you will
be sent an email
containing log-in
• Log in to SProc.Net using your username and password.
• On your first time logging in you will be requested to change your password
• You can navigate the system from the home page
• The Help Dashboard contains user guides for accreditation and enrolment
• To begin an accreditation select Admin > Accreditation > New
• Select the client and category you wish to complete an accreditation for then select
• Answer the accreditation questions and upload the relevant documentation
• Important Note – If you are
already set up as a supplier for
consultancy then please upload
your current Supplier
Agreement. If you have never
completed this document you
will need to request this in
writing from our Supplier
Enrolment Team:
[email protected]
If you do have to request this
document then please use the
Save button and continue with
your accreditation once you
have received and completed
the supplier agreement
• When you use the save button you will be taken to a review page. If you have
completed the accreditation using the green actions button select ‘Submit’
• Your accreditation status will
now show Pending
Acceptance. It has been sent
to our enrolment team for
approval. You must wait until
approval is made before
being able to progress to the
enrolment stage.
• You will receive an email notification when your accreditation is accepted
• To begin an Enrolment select Admin > Enrolment > New
• Select the
accreditation you now
want to enrol for
• Select your supplier
location and then
select the Service
Categories you wish
to supply.
A service category is an
area of spend. ERDF will be
an available category but
you may also wish to have
the opportunity to respond
to other requirements raised
by the council
• Download the Client Addendum which contains specific
Terms and Conditions to supply into the specific client you are
enrolling to.
• Complete the document and then upload it in the document
section. Then select Finish
• When you use the Finish button you will be taken to a review page. If you have
completed the Enrolment using the green actions button select ‘Submit’
• Your Enrolment status will
now show Pending
Acceptance. It has been sent
to our enrolment team for
• You will receive an email notification when your accreditation is accepted
• When accepted you are now able to respond to requirements for this client
Contacting Matrix
If you have questions about registering and getting set up to supply you
can get in touch with us via:
Email: [email protected]
Phone: 0900 504 0101
Please note this is a premium rate phone number. Our preferred method of communication is via email.
Once registered there are 2 additional ways to contact us:
Live Support
Query Log
In addition to the user guides in the help section we will be arranging an online
training sessions for all suppliers who enrol to the ERDF category nearer to
the time that these requirements are raised. All ERDF enrolled suppliers will
be emailed with the details of these sessions.
Merseyside Business Support Programme
This programme will see the six City Region local
authorities and six third sector organisations form a
delivery partnership based upon a number of key
•Providing the infrastructure for growth and investment;
•Stimulating enterprise and innovation;
•Capturing the economic potential of all communities;
•Transforming perceptions of deprived communities.
Merseyside Business Support Programme
The programme will include businesses in priority
•Super Port
•Low Carbon Economy
•Knowledge Economy
•Visitor Economy
Merseyside Business Support Programme
•ERDF funded
•Delivered to SMEs in eligible sectors
•Local authorities to engage the businesses
•Consultants will deliver specialist support
Merseyside Business Support Programme
Halton, Wirral and Knowsley Councils will deliver the
programme in their respective boroughs.
The three authorities will use consultants to deliver
part of the programme. Specific requirements will be
outlined by;
Tim Leather – Halton Council
Diana Bradbury – Wirral Council
Nora Brinkley – Knowsley Council
Merseyside Business Support Programme
Halton Council
Consultancy Opportunities
Halton Council Consultancy
•Business Diagnostic
•Development of an Action Plan
Halton Council Consultancy
•Strategic Business Planning & Mentoring
•Access to Finance, Financial Management and the Preparation of Funding
•Improving HR Practices & Procedures
•Recruitment, Training and Skills Development
•Accessing Commercial Property
•Sales and Marketing (inc’ the use of social media as a marketing tool)
•Behavioural Safety
•Improving Environmental Performance and Waste Minimisation
Merseyside Business Support Programme
Wirral Council
Consultancy Opportunities
Wirral Council Consultancy requirements
General Business Advisers/consultants
A number of people with varying backgrounds and skills
who will:
•Support businesses to identify barriers to growth by:
•Undertake a detailed business diagnostic
•Produce an action plan identifying tailored support
•Work with business to implement action plan
•Provide ‘hands on’ support throughout the business’
Wirral Council Consultancy requirements
General Business Advisers/consultants
Mixture of skills required:
Business planning
Financial forecasting
Business development and marketing
HR support
Digital marketing and e commerce
Web site design including SEO
Social Media
Presentation/workshop delivery
Specialist Advisers/Consultants
Required to implement specific projects identified though the
business diagnostic:
•Bid writing
•Health and Safety
•Managing organisational change
•International marketing and exporting
•Advising on the support available to improve efficiency, energy
usage and environmental sustainability
•Accountancy and tax advice
•HR Management
•Performance Management
•IT infrastructure and network design
Merseyside Business Support Programme
Knowsley Council
Consultancy Opportunities
Knowsley - Anticipated Areas of Specialism
•Sales skills
•Tenders and Bid Writing
•Accounting Practices
•Ecommerce/Web Development
•IT Projects and Systems
•Quality Assurance Systems
•Management – including organisational change
•Renewable Technologies and Resource/Energy Efficiency
•Waste Management
Merseyside Business Support Programme

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