Inclusive Planning and Design Webinar Webinar Series on Mobility Management Feb. 12, 2014 This webinar is brought to you by: NCMM IS A PARTNERSHIP OF Center Objectives Generating and sharing new knowledge. Designing and delivering trainings and customized facilitation. Providing access to information to individuals and organizations interested in identifying, improving, and implementing mobility options in their communities. Aligning and supporting the goals and activities of the Coordinating Council on Access and Mobility (CCAM) and United We Ride. Improving Center activities and demonstrate the effectiveness of NCMM. Technical Assistance Training and Products – Information briefs – Volunteer peer network (field experts) – Training workshops (Design Thinking for Mobility) – Community Technical Assistance Plans (Descriptions of TA Interventions so that other communities can replicate strategies) The mission of this project, sponsored by the Department of Health and Human Services' Administration for Community Living is to demonstrate the value that inclusive processes can bring to transportation efforts. The Community Transportation Association of America, in partnership with Easter Seals, National Association of Area Agencies on Aging, and Westat, is developing, testing and demonstrating ways to empower people with disabilities and older adults to be actively involved in designing and implementing coordinated transportation systems. For more information, visit www.transitplanning4all.org. Webinar Agenda Kelli Fairless, Executive Director, Valley Regional Transit Judy Telge, Director, Development/Mobility Management, Coastal Bend Center for Independent Living Dwight Mengel, Chief Transportation Planner, Tompkins County Department of Social Services Discussion time Building Transportation Options One Handshake at a Time Regional Mobility Coordination Boise Valley, Idaho Boise Valley • Located in southwest Idaho • Population: 650,000 • 40 percent of total population in state • Large urban, small urban and rural communities Diverse Region • Two most populous counties in Idaho • Includes 19 local governments • Large urban, small urban, and rural Valley Regional Transit • • • • Regional Public Transportation Authority Accountable to local governments Responsible for regional coordination Encourages transportation service delivery through private sector Funding Significant reliance on federal funding No dedicated source of state or local funds Services are funded through voluntary contributions from local jurisdictions VRT works with local jurisdictions to develop priorities and project level budgets Reliance on partnerships for funding creates need for better coordination Planning Process 2002: Five-year Strategic Plan 2003–2007: Operations planning for traditional fixedroute services 2007–2010: Developed coordinated plan for all modes Throughout the process, mobility management became an organizational objective The Foundation Community Transportation Traditional Public Transportation o o o o o Express Commuter Service Local Fixed-Line Service Local Flex-Route Service Paratransit – ACCESS University Shuttles RIDELINE.ORG o Trip Reservations o Travel Training o Call Center o Websites o Employer Outreach o Marketing o Ridematch o Pass/Contract/Sales Outlets o Information Outlets o Ambassador Program o Elligibility Assessment Commuter Services o o o o o Vanpool Rideshare Job Access Vanpool Carpooling Telecommuting o o o o o o Vehicle Sharing Volunteer Driver Ride Reimbursement Village Van Car Sharing Non Emergent Medical Transportation Engagement Framework Minority Representation Students/ Employers Persons with disabilities Older Adults Regional Coordination Council Veterans Job Access Transportation Service Providers Local Governments Non Emergency Medical Transport VRT designated lead agency Regional Coordination Council Coordination plan provided overarching strategies More targeted plans for Refugees, veterans and older adults Regional Mobility Coordination Getting Started Inventory resources (equipment, financial, human, technical) Maximize each partner’s capacity and resources Create an environment that supports open communication and accessible processes Be open to innovation and non-traditional solutions Building Partnerships COMPASS (MPO) State agencies Area Agency on Aging Nonprofit agencies United Way of Treasure Valley Local transportation providers Community Transportation Association of Idaho Contributing Factors Funding through JARC and New Freedom programs MAP-21 changes United Way Communitywide Assessment Refugee Strategic Community Plan Economic downturn Coordinated Projects Joint marketing Technology enhancements Rideline – Centralized customer information system, travel training GoRide – Communitybased transportation options trip rerquest trip confirmation Lessons Learned Engage the stakeholders early in the process Communicate openly and often Don’t assume everyone embraces change and technology in the same way Be willing to make adjustments as needed Be clear about expectations up front Don’t take any stakeholder for granted Questions? Contact Information Kelli Fairless, Executive Director, Valley Regional Transit (208) 258-2712 [email protected] Including individuals with disabilities in mobility planning Judy Telge Mobility Options Project Coastal Bend Center for Independent Living – Corpus Christi, Texas Centers for Independent Living Established by Federal statute – Rehabilitation Act of 1953, As Amended Provide four core services Assist individuals with disabilities to achieve their goals CILs are consumer-controlled CILs as data resource In higher population density areas; often include urban & rural service areas Locations throughout U.S. - 28 CILs in Texas Best source of cross-disability consumer information on goals, identification of barriers to independent living Three year strategic planning cycles Annual reporting on numbers of individuals with disabilities assisted to access transportation, healthcare services and assistive technology Inclusion strategies Outreach with non-traditional methods Advocacy identifies barriers, goals and targeted solutions Partnerships indicate effectiveness Learn to influence political will to achieve community integration Inclusion examples Non-traditional models of service delivery Education and training in advocacy for people with disabilities & their allies Policy-level participation Develop teams of individuals with crossdisabilities for all stages of planning Transportation planning decisions Vision or long range concepting Ranking of proposed projects by policy criteria Selection of preferred option(s) following analysis (alternatives, environmental reviews – make accessibility part of this) Project implementation Operations management, maintenance of assets Contact Our Speakers Sheryl Gross-Glaser, [email protected] Dwight Mengel, [email protected] Judy Telge, [email protected] Kelli Fairless, [email protected] Tompkins County, NY • 101,000 population • Ithaca Small Urban Area 55K pop. • Classic college town 24K students • Regional growth center • Great diversity of people Family of Services One Call – One Click Community Mobility Education Public Transit Paratransit Ridesharing Carshare Taxi – MV1 Volunteer Driver Services Active Transportation Coordinated Planning Re-organized in 2010 – – – – Monthly meetings Competitive local grant process Website & email marketing Annual Amendments to 2007 Plan Agencies Core group & Interested parties Recruit professionals to attend Transparency – Communications Plan Mobility summits Host NTI Training Special Community Mobility Projects replaced JARC People Leverage networks of agencies Extensive outreach: – – – – – Community centers Public festivals & events Senior housing meetings Customer surveys Natural Leaders Initiative Information about Mobility Management Website located at www.nc4mm.org or www.nationalcenterformobilitymanagement.org LinkedIn group for the Partnership for Mobility Management Newsletter and Twitter Blog and podcasts March webinar: Money, That’s What I Want Contact Us Sheryl Gross-Glaser, [email protected] Kelli Fairless, [email protected] Judy Telge, [email protected] Dwight Mengel, [email protected] JOIN US FOR THE MARCH WEBINAR!