How to Fill an online Application Form

Report
Zimbabwean Special Dispensation
Permit
How to Fill an online Application Form
October 2014
Rishen Mahabeer
VFS Global, South Africa
Contents
1. Key highlights of the contract/ service……………………………………
2. High level application flow…….……………………………………………
3. Completing the ZSP application form online and scheduling an
appointment ………………………..…………………..…………………………
4. Preparation for submission of application centre at the
Application Centre…………………………………………………………………
5. Tracking and collection of decision …..…….………….
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Zimbabwean Special Dispensation Permit
Key highlights of the service
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Key highlights of the contract/ service
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ZSP service supports the application process for eligible applicants
●
Provide a framework to allow applicants to complete and generate their ZSP
application form between 01 October 2014 and 31 December 2014
●
Establish and manage 10 facilitation centres across all nine provinces of the
Republic of South Africa to aid applicants to submit their application and biometrics
between 01 November 2014 till 30 April 2015.
●
Host a dedicated website for this programme.
(Website URL: - http://www.vfsglobal.com/zsp/southafrica)
●
A dedicated contact number +27 (0) 87 825 0675 to contact the Call Center for
booking appointments
(Working hours:- 08:00 AM – 05:00 PM (9 hours a day) from Monday to Saturday.)
●
A dedicated email id : - [email protected] for applicants to raise queries and
providing responses within the agreed timelines.
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Application Centres for ZSP
New Application Centers dedicated only for ZSP Applicants
(Working hours Monday to Saturday: 08:00 AM – 05:00 PM)
Center
Zone
Location
Gauteng
Midrand
The Link, Old Pretoria Road, Halfway House Midrand
(Entrance Via James Crescent/Old Pretoria Road)
Western
Cape
Cape Town
Second Floor CCMA House - Darling Street Cape Town
Limpopo
Polokwane
45 Nikkel Street, Industria, Polokwane
Kwazulu
Natal
Durban
Address
91-123 Cowey Road, Essenwood, Durban
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Application Centres for ZSP
Existing DHA Application Centers for ZSP Applicants
Working Hour (Monday to Friday : 03:00 PM – 06:00 PM & Saturday : - 08:00 AM – 05:00 PM)
Center Zone
Location
Western Cape
George
Eastern Cape
Port Elizabeth
Northern Cape
Kimberly
Free State
Bloemfontein
Mpumalanga
Nelspruit
North - West
Rustenburg
Address
Unit 5, Royal Eagle, 5 Progress Street
Office 7C, 1St Floor Moffet On Main, Cnr 17Th Ave And Main Road,
Walmer, Port Elizabeth, 6070
Unit 3, Building 2, Agri Office Park, N12, Kimberley
Suite 4, The Park, 14 Reid Street, Westdene
Office 5F, Nedbank Building, 30 Brown Street
Von Wielligh 26, Bo Dorp, Rustenburg
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High Level Application Flow
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High Level Process
At home
• Visit ZSP website
www.vfsglobal.com/zsp/south
africa/index.html
• Complete Online Application
Form
• Complete payment
• Contact the Call Centre
for appointment scheduling
Application
Centre
Security check
• Frisking
• Screening
of baggage
Submission of
physical application
and supporting
documents
DHA
Biometrics
Scanning of
application
Data storage
& transfer
Documents sent to
DHA
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Decision
returned over
the counter
Documents
returned to
Application
Centre in
sealed
envelopes
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Completing the ZSP Online Application Form
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ZSP Online Application Process – Steps 1 and 2
STEP 1:- All ZSP applicants to
visit url:
http://www.vfsglobal.com/zsp/s
outhafrica/index.html - for
FAQ’s and the online application
process
STEP 2:- To Fill the Online Form
click on “Click Here” tab
To fill the form Click here
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ZSP Online Application process – Step 3
Click Here to Retrieve
your DZP Details.
STEP 3: Click on “Retrieve your Permit Details” link to move ahead
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ZSP Online Application process – Step 4
Input Passport Number on which the DZP was issued
Please update your Valid DZP number
"Please input your First Name as mentioned on the Passport"
"Please input your Last Name or Surname as mentioned on Passport"
"Please input your date of birth in YYYY/MM/DD"
STEP 4: - Complete “Retrieve Your Permit Details” form with your basic
permit details then click on “Continue” to move to next Screen.
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ZSP Online Application process – Step 5
STEP 5: - Complete
the “Submit your
Permit Details” form
with your details
then click on
Continue to move to
next Screen. The
tools tips will Guide
you to fill the form.
Automatic update
Automatic update
Select permit type
Select permit category
Select payment mode
Automatic update
Automatic update
Input correct date of birth
Input your DZP Issue Date as
mentioned on the Permit Sticker
Input your DZP Expiry Date as
mentioned in the Permit Sticker
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Automatic update
Please enter your current
South African number without
the initial "0" example if your
number is 073456321 enter
"73456321"
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ZSP Online Application process – Step 5
Input your Latest Valid
Passport number
Input the Issue Date and
Expire Date of your Passport
.
Input your current
residential Address in South
Africa
Select your Country of Birth
Select appropriate
Population Group
Select your Gender
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ZSP Online Application process – Step 6
Select appropriate option for
these questions, If yes, then
input the appropriate details
in the fields below
Input the Appropriate details
into the fields as applicable
Input your Last Educational
Qualification attained. E.g.
Diploma in Computer Science
Input your active email
address
Click Submit to
Complete the
application
STEP 6: - Post completing the form please click on “Submit” to complete
the application.
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ZSP Online Application process – Step 7
Download
your
submitted
Online Form
STEP 7: - Go through the instructions on this page and download the
submitted ZSP Application Form by clicking on “Click Here” tab
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ZSP Online Application process – Step 8
Payment Receipt
Online ZSP
Application Form
Step 8:- Print the Payment Receipt and ZSP Application Form for
presentation at the application centre
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ZSP Online Application process – Steps 9 and 10
Unique Reference
Number (URN)
Step 9:- Identify the URN number and keep it
handy.
Step 10:- Call the Contact Centre on “+27
(0) 87 825 0675” and choose to speak to an
agent to schedule an appointment.
NO APPLICATIONS will be accepted at the
centres without an appointment
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Downloading the ZSP Online Application Form
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Downloading the submitted application form – Step 1
Click Here to
Download the
Already Submitted
ZSP Application
Form
STEP 1: - Click on “Download VAF” link to move Forward
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Downloading the submitted application form – Step 2
Input Unique Reference Number
(URN).
Input Passport Number as
entered in the Online Form
Step 2:- Input URN and Passport Number; click
on “download VAF” to proceed
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Downloading the submitted application form – Step 3
Payment Receipt
Online ZSP
Application Form
Step 3:- Print/Save the Payment Receipt and ZSP Application Form.
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Preparation for submission of application
center at the Application Center
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Payment of Fees
DHA has stipulated a User Pay model for this project and the fees therefore include:
– A fixed service fee of 800 Rand
– A biometric clearance fee 70 Rand
●
Biometric clearance is not required for minors (below 18 years)
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Payment fee for minors is R800
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Payment fee for adults (18 years and above) is R870
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For safety and security reasons the VFS Global centres will be a cashless
environment
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Each person is considered separately as an applicant and charged individually
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Applicants can pay VFS Global service fee through, Credit or Debit card at the centre
or Prepayment at Standard Bank branches.
– Cash deposit into the VFSGlobal Standard Bank Account
– Credit/Debit Card at the Visa Facilitation Centers
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Bank Account Details
Account Name: - VFS VISA PROCESSING SA (PTY) LTD
Bank Name: - The Standard Bank of South Africa Limited
Branch: - Rosebank
Branch Code: - 004305
Account Number: - 001 918 346
Note:- Payments made through Electronic Fund Transfer (EFT) will not be considered
as it is not the mode to payment offered by VFS.
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What to bring to the Application Centre
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Duly completed online form. Handwritten forms will not be accepted by
Department of Home Affairs.
Applicants are requested to get original documents for verification while
submitting photocopies for any visa / permit category
Original passport
Copies of passport and DZP permit
Original Bank payment receipt for each applicant
Appointment Letter Acknowledgement
Passport valid for no less than 90 calendar days at the time of application;
A passport copy is required while submitting the application.
As per the permit category you apply for the following documents will be
required
ZSP PERMIT CATEGORY APPLYING FOR
REQUIREMENTS
Work
Sworn affidavit from employer
Own Business
Business Registration Document; SARS
certificate
Study
Institution of Learning Admission Letter
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Preparations on the day of Appointment
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Plan to arrive 10 minutes early at the ZSP Application Centre. Bring your
appointment letter and documents, along with a valid passport
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When you arrive at the Application Centre you will be required to submit your
complete application and enroll your biometrics (fingerprints and photo)
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Once the ZSP application process is completed you will be issued with an
acknowledgment receipt. Please keep your receipt safe as you will require this to
track your application and collect your decision.
Important note: You will not be able to submit further documents once your
application has been submitted at the Application Centre. The documents that you
submitted at the time you made your application will be the only documents that will be
considered.
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Tracking of Decision and Collection
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Tracking of Application and Collection of Decision
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You can track your application free of charge via
– online on VFS Website URL : - http://www.vfsglobal.com/zsp/southafrica
– Calling our Contact Centre on +27 (0) 87 825 0675 o
– Writing an email to info .[email protected]
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Collection of Decision
– Collection of the application will happen at the VFS application center where
the application is submitted.
– Representative must provide an original Photo ID with an Authority Letter if
collecting the decision on behalf of the applicant/s. The Authority Letter should
clearly state the following: o Name of the Representative collecting the decision.
o Photo ID number of the Representative.
o Applicant signature as signed on the application form and passport.
o The Receipt provided during the application submission (photocopy not
allowed) will be required in original.
– Original passport will be required as applicant’s proof of identity and handing
over of the visa label or refusal letter to applicants.
– Processed applications will not be returned to applicants /
representatives in case they fail to submit the original passport.
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Thank You for your attention
Copyright Warning: VFS Global is the owner of the copyright of the contents of this document.
Any form of reproduction or transmission without the consent of VFS Global will amount to an
infringement of VFS Global copyright.
Disclaimer: All Trademarks, Logos, etc. pertaining to third parties have been used for
illustration purpose only and remain the exclusive property of their respective owners.
For more details contact: [email protected]
This material was prepared and used by VFS Global during an oral presentation; it is not a
complete record of the discussion.
F/MKT/12 | Ver 06 | Effective 01 July 2014
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