Reliability Must Become A Culture!

Report
The Dow Chemical Company
Reliability
Must Become
A Culture!
SMRP/MARTS -Chicago
Jeff Dudley
Reliability and Maintenance Director
The Dow Chemical Company
1
Question
What is Your Definition of Reliability?
2
Definition of Reliability
THE ABILITY TO
CONSTANTLY AND
CONSISTENTLY MEET THE
EXPECTATIONS AND
COMMITMENTS TO YOUR
STAKEHOLDERS
3
Not an Initiative But a Culture
It is a Journey….. A Culture Must Develop
4
Develop a Constant and Consistent Culture
Where most
Organizations
Fail…
Highly
Reliable
Organization
Don't
This image is a work of a United States Coast Guard
5
Highly Reliable Organizations
 Reliability at the forefront
 Talk about it all the time
 Measures the Impact
 Only as strong as most
unreliable partner
6
Creating Personal Accountability
100% Involvement
7
This is why it is so difficult
I need to do
something
The Tough Choice
Someone
needs to do
something
8
Being Highly Reliable is …
Not what
you do
How
You do
Everything
9
It needs to be cross functional
ALL HAVE TO BE
Operations
HIGHLY RELIABLE
Supply Chain
Commercial
10
HRO translated to the business
R V  M = P
Reliability
Value
Margin
Profit
Highly reliable translates into Value (time & resources) which is converted
to margin and creates increased profits.
11
HRO translated to the business
VALUE
Reliability
Reliability
HIGH
RELIABILITY
12
Contagious Response
The act of minimizing
unplanned events
spreads
Proactive Application
13
Dollars
Value created is exponential with patience
Patience
14
Depends on where you start
More Red
More engagement
Freedom
To
act
Completely
Reliable
Chaos
Active
Resilient
Proactive
Reactive
time
Constant and Consistent Meeting Promises
15
Patience to extract maximum value
16
Melting together of Culture and Technology
You Need
All Five for
Success
17
Integration - Broadening our view
Your
Leadership
18
Where it all starts and finishes
Enterprise Reliability
Drives
Personal Reliability
Drives
Enterprise Reliability
Starts with
Personal Reliability
Start Here
19
Some Successes
Large continuous plants
Small Batch Plants
Other functions
 Large Businesses
 Small Businesses
 70% reduction in cost of
UPE
 95% reduction in cost of
UPE
 Beginning on the
Journey of becoming
Reliable
 5 years of time
 5 years of time
 1 year
Page  20
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®Trademark of The Dow Chemical Company
21

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