Louise Capel-Cure

Report
Perfect Partnerships?
Exploring good practice in supply chain
relationships
Louise Capel-Cure, Head of Partnership Development, Ingeus
representing The Employment Related Services Association (ERSA)
CESI Steps 2 Success Convention 2012
Championing the employment services sector
Introductions and outline of
objectives
Championing the employment services sector
What have been the problems in employment services
supply chains and how are we overcoming them?
Championing the employment services sector
Common Expression of Interest (EOI) form
 The need and desirability for a single EOI
form
 Developed by ERSA’s Supply Chain Forum
by both primes and subcontractors
 To be uploaded onto the Merlin Portal to
ease the administrative burden for
potential subcontractors
Championing the employment services sector
Supply chain checklist
 Checklist for organisations thinking of
becoming subcontractors in a welfare to
work supply chain
 Developed with input from both primes
and subcontractors
Championing the employment services sector
Perfect Partners: strengthening relationships
within employment services supply chains
 Published by ERSA, ACEVO and
NCVO
 Case studies illustrate examples of
best practice
 Recommendations for primes,
subcontractors and commissioning
bodies
Championing the employment services sector
Establishing supply chains
 Undertaking due diligence
 Clarity of expectations and financial
support
 Potential collaboration
Championing the employment services sector
Managing supply chains
 Sharing information
 Managing performance
 When things aren’t going well
Championing the employment services sector
The role of government
 The Merlin Standard
 Commissioning programmes
 Transparency
Championing the employment services sector
Q&A
For more information see:
http://www.ersa.org.uk
Championing the employment services sector

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