Users Users expect to be able to work in any location and have access to all their work resources. Apps Data Deploying and managing applications across platforms is difficult. Users need to be productive while maintaining compliance and reducing risk. Devices The explosion of devices is eroding the standards-based approach to corporate IT. IT Needs User Identity Management Device Management Mobile Application Management Data Protection Note: If your knowledge of your customer environment allows you to move more quickly through the engagement and complete further steps than the ones described, the program will honor the engagement as long as the deliverables from an engagement reflect and justify the tasks. For example, if you are conducting a 5-day engagement and your knowledge of the customer environment allows you to move more quickly through the assessment, you are welcome to begin a pilot. Please note the change in the Engagement Completion Template.